Very personable and shows concern for customer. Inspects car gives notice of things that need…read morerepair. Reasonable pricing. Will be use them again

Keoni was quick, thorough and cost effective. He explained everything he did and was the…read morefriendliest technician I have ever worked with.

I was recently in an accident and needed a place to get my car fixed. I've only lived in the…read moredownriver area for a year, so I didn't know of any body shops off the top of my head. Downriver Body Works was recommended to me, so I decided to have my car fixed there. Doug, the owner, was very friendly and was thorough in explaining to me what needed to be done to my car. His staff was also very helpful with me through the whole process. My wife and I share one car. We didn't have rental coverage with our insurance plan either. Downriver Body Works offers a FREE loaner vehicle for you to use while your car is being repaired. I was very impressed with Doug and his staff, and will definitely (although I hope I never have to) bring my vehicles back to be repaired here.

Terrible customer service , the first time they had my car they had it for a month for minor…read morerepairs . Received no calls or updates throughout the process I had to call to get any information at all . When I went to pick up my car they charged over $1,000 more than their estimate claiming they had trouble reprogramming yett this is a Chevy not a Lamborghini . When I finally did get my car back they scratched up the front of my car in several areas where you could tell they were leaning in doing some work . They said no problem they would take care of it and it would only take a few hours once the parts came in yet they've had this car for 2 days to replace a plastic piece on the front end . Very unprofessional very disappointed in their work would definitely not recommend them to anybody .

They helped me right after my night shift, addressing the issues with my car. Even though I didn't…read morehave an appointment they encouraged me to come right after work for a timely evaluation They also gave me the helpful advice not to drive my car away from the business since it wouldn't be safe and called me the next day with the estimate. They participated in very timely communication with my insurance company Unfortunately, I cannot speak to the value, as the car ended up being totaled. But I would go to this business again for repairs

What a delightful experience!…read more I wanted an all-metal repair of rust on the rocker panels and wheel openings. I most certainly did not want a bondo and rattle can repair. The quote was done promptly, while I waited and the estimate was fair. The work was completed on-time for the agreed upon price. They went a bit above and beyond fixing a prior (poor) rear facia installation that was not quite right and not their problem. Nicole runs the front office. She is organzied, communicative and runs a tight ship. Will I return? Absolutely, yes! Pro tip: Their sign is high on the front of the building, not streetside.

I live in downtown Ann Arbor and took my Pontiac Vibe and Nissan Altima to this body shop in Ypsi…read morefor car accident repair! They worked super hard on my behalf to get Geico to repair parts that were not included in original estimates. Grateful that they are for customers! Thank you guys.

I called to request an estimate on my vehicle, and they immediately tried to deter me away. The…read moreperson I spoke to was inconsiderate, and seemed like they did not want my business at all.

Mo fixed my wife's Explorer and did an excellent job. His pricing was almost 30% cheaper than…read morecompetitors. His pricing is very reasonable and he provides excellent service. I would highly recommend that you use him for your collision related services. Great job.

This place is awesome. Support local? Yes. Great quality work? Absolutely. Blindingly fast…read moreturnaround? Yes. Lowest price around? Almost certainly. Moe is affable, smart and pragmatic. I almost didn't want to share my review so I could have them all to myself. 5 stars, all day. The old saying is wrong. You can have it done right, quickly, AND inexpensively. Thanks, guys!

I had trouble with my car's struts but Ali and his team were able to get me out of the door within…read more1 day of service. It was also cheaper than other places I had checked.

Ali and team at International Collision are the best!! Someone did a hit and run on our driver's…read moreside door. They fixed it made it look like new. They also cleaned the outside and inside of our car after they fixed it which was a pleasant surprise. We were very pleased the price and service received. Would definitely recommend!!

I started going to this shop after a friend referred me to them and the factory warranty expired…read more I am very pleased with the service I received. It's much cheaper than the dealership and my car stays in tip top shape.

These guys are great. They always come through for me. The work is always done is a timely…read moremanner. They even answer my annoying questions. Am happy with the prices on the jobs they have done for me. If you need work done at a reasonable price, these guys will get it done for you!

The did a awesome job when my front end was totaled n a fender bender, Made my car like the day i…read morepulled it off the lot. Thank you so much. If you collision repair go to Knudsen Brothers Collision.

Knudsen Collision was referred by a friend of mine. Since then I have utilized their service twice…read moreand am not disappointed. they were professional, the work quality is superb, reasonable value and easy to work with. Plus, they returned my vehicle washed and vacuumed! Thank you!