I went to Victory Lane on Ellsworth because my mom's "Change engine oil soon" message was…read moreappearing. She has been ill so her car had not been driven 3000 miles (only about 1000) since the last oil change Ken at Victory Lane helped me get the message turned off and did not charge me for his assistance. (Embarrassingly I did not even know how to open up the hood of her car and he helped me with that too) I don't live here, but while I am here, my mom's and my daughter's cars will be brought to this Victory Lane when they're in need of an oil change. I feel confident these vehicles will receive the service they need from honest, caring, trustworthy folks like Ken Thank you so much, Ken, for taking away the stress of the change oil light being on and for not having me pay for an unnecessary oil change! Mom's car will definitely return to this Victory Lane when we reach the 3000 mile mark!

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

Had another great experience at Choice Quick lube. Vince and his team are highly-qualified, honest,…read moreand customer focused. They always go above and beyond. My kids and I have stopped in to get fluids topped off, air in tires, under engine sheilds reattached, all for no cost. Who does that? This isn't just an oil change place. They are a full service mechanic. Over the years, they've dealt with AC issues, suspensions, brakes, radiators, and even repairs to my Audi transmission!!! Just an all around great experience!

I asked the owner about using quality parts for foreign (German) cars, are they as good as…read morecertified OEM ones, he has yet to reply. Also, my brakes replacement project is not urgent, so I can wait a bit longer. I put a 3 stars because I don't know, & I can't leave blank with NO star. Need to state this if someone is checking this shop.

This is THE KINDEST business I have ever been to…read more I drove in after getting a flat tire on the highway yesterday afternoon. They plugged up my tire, made sure I knew what happened to it, and sent me on my way to get it changed. It was quick. They were kind. This kind of service doesn't exist anywhere else today. I could not recommend them well enough. Thank you again to everyone who helped and made sure I could get back to traveling.

This place is the Chick-fil-a of oil changes, I don't know how else to describe it. I never knew…read morean oil change could be so pleasant and seamless. You pull into the bay, are immediately taken care of, they have a full crew of attendants helping you. You're in, before you know it, you're done. And it's the best price in town. On top of that, they're super nice. 10/10!!!

Best service I've gotten since coming to Michigan; moved here at the end of 2017. I try to get my…read more2003 Jeep Wrangler serviced and inspected every 3-4 months. Had me in and out in an hour and everyone was very personable. I asked for a general inspection and oil change and they managed to find things that the local dealership hadn't in nearly two years; going above and beyond to make sure everything was double checked and taken care of. Mechanic even went ahead and took care of grease points, tire pressure, and other little odds and ends I wouldn't have recalled to ask for. He also would double back with me to inform me about things he found and recommended getting serviced and/or replaced, showing me the proof of why and offering options. I ended up giving him the go ahead on everything. It was nice to feel involved and informed every step of the process while knowing exactly who was working on my car. They didn't even mind that I just hung around nearby while the work was done, which shows a distinct level of confidence and trustworthiness. Would definitely recommend!

This places has moved to Michigan avenue, there is another auto shop in its place on Washtenaw…read more This is a review of Auto One on Michigan ave. they charge $13 for credit card transactions. They also upcharge parts by 400%, stay away. On top of all that they have the audacity to tack on a sir charge. As far as speed they are terrible. Stay away from Auto One on Michigan ave, their new location.

Came here on a Saturday morning around 10am to find all the bays were full (good sign people trust…read morethem). Waited maybe 5-10 minutes?? A young gentlemen came out to greet me, apologized for the wait, and told me which bay was opening soon. Really appreciated being informed! Got the usual full high mileage service & price I get elsewhere; so that tells me I'm not getting jyped. I overheard a conversation of service recovery in the bay next to me. Staff was very courteous, helpful, and understanding when a difficult situation came about. Professional and non confrontational. Thorough check of all lights and tires. Boss man came over and checked to see if I was doing good AND came to help his team. As a leader myself, I like seeing managers in the thick of it. Staff were also helpful to each other and respectful. Great communication. Sam was a great tech! Entire service took about 10-15 mins; which I'm not complaining about. I'd rather have quality over quickness. But it was nice to have a bit of both! Highly recommend!

I always change my oil myself but the weather came in early this year. I was very happy with the…read moreservice today. I was impressed with Josh, sharp guy. Since I was going to do the oil change myself i already had the oil (full synthetic) and filter (pre soaked with oil in it). No problem! I got the cheapest service to save some money. They even gave me a small discount for providing my own supplies, Nice touch. I had a Military discount or Senior to choose from.

Came for oil change and that went well and as planned without any issues. The whole thing took 30…read moreminutes, not including the wait time. I had a 10% discount coupon, but even with that, the total price was around $100 for the oil change. The staff working were very professional and friendly, but oil change was bit pricy.

Overall great. Staff were friendly and polite and importantly, they didn't try to upsell me. They…read moreoffered but did not push me to do a synthetic oil change too early. They helped top off fluids for my car and put air in tires when it was needed (due to the low air light being on at the beginning of winter, a yearly occurrence). They then sent me on my way without me needing to pay anything (despite offering) -- I will be back when it is time for my next oil change. If you sign up on the Valvoline website, you get periodic good coupons.

Helped me with an issue another oil shop caused. Very friendly. Best oil shop I been too I highly…read morerecommend

always an amazing experience when we come here. very quick but thorough & precise service . We got…read morean oil change , . They always let us know what the car needs but never feel pressured to buy everything right away. every single person is friendly and knowledge. . Customer service is flawless. And they open early. Great value!

I wouldn't take my car anywhere else for any auto maintenance. Bob, the manager, is awesome. He's…read moredown-to-earth and completely honest. They'll tell you exactly what you need done here and will never try to sell you on anything. I've actually brought a few different used cars here over the years. It's important to find your local mechanic that you can trust. The place you can bring your car when something is up but you don't know what, and you want to be able to have someone look at it, figure it out... and that you know is being totally honest with what you need and what you don't. I'm so lucky I found that place in Ypsilanti. As Bob has gotten to know me as a regular customer, he's done so much to help me out. He goes out of his way to locate good used parts for me if I can't afford brand new ones. He knows me and takes care of me. I'm glad he really appreciates regulars like that. I just have to call ahead and see what they've got going on... because they DO get really busy, all the time. Think about it, though... isn't it a good sign when the shop is always busy?

TJ Fluellen, the store manager at Midas at 404 E. Michigan Avenue in Ypsilanti, charged me $1025 on…read moreour first visit to his Midas and $869 on the second visit ($1894 total) Both charges were to fix the air-conditioning on our 2014 Honda CRV. Their website says that they provide service for "Car AC and Heating Services". Both attempts to fix the AC failed. I took it back after the 2nd visit and asked for my money back. TJ refused saying he wants his team to try again. His team tried a 3rd time and a 4th time and failed. I ultimately took the car to the Honda dealer, who fixed it with no recurring problems. I have reached out to the Midas District manager, Serah Seales, and repeatedly asked Midas to provide a refund. They are no longer responding to my attempts to contact them and I recently reported them to several consumer advocacy agencies. Potential customers, please be aware that the Ypsilanti Midas did not successfully provide a service they advertise and when they failed, they did not provide a refund. Is Midas driven by pure greed? Is this event evidence of a practice that's been dishonest in the past? I don't know their motive nor history. The whole situation lies in the hands of TJ Fluellin. He could fix this problem but has refused. But I also question the qualifications of the mechanics and want the public to know so that this local business in Ypsilanti might change its ways and become an honest, reliable car service in Washtenaw County.

Great place for oil change only! DO NOT GET ANY REPAIR SERVICE AT THIS LOCATION! A car dealership…read morecharges less for a brake job and gives you a warranty. No guarantees this business will be here next year if you need warranty work. Get a written estimate if you fall victim. What repair shop does not have the tools to do a brake job? I only needed one brake caliper motor replaced and was told I needed both replaced and extra $150 RUN DON'T WALK AWAY!

The best oil change place I went to only one guy but he's is super cool he showed me that…read moreeverything he did and had me come out of my car and watch him great place

The low tire pressure alert went off on my way to work out of nowhere this morning on my 2024. I…read morescheduled an appt at the Subaru dealership, where I usually go, for the afternoon but they emailed me a few hours beforehand letting me know their power went out and I'd need to leave it overnight to work on it in the morning. I have to drive out of state tomorrow and was panicking. I'm so grateful Belle Tire in Ypsi was able to help me and take a look at my car last minute! I called and they said if I could get there before 5 they could likely take a look before close. Marcus got me checked in and I was out in under an hour even with a few people on the schedule before me. They replaced my valve stem for free and filled up my tire and told me I was all set. They were kind and efficient, I appreciate your help very much. Thank you!!!

I came here to get a tire repaired because It had a nail. It was 1 hour until close. They could not…read moredo it. I don't go here and prefer the one on Ellawortb in Ann Arbor. They are not as accommodating. We try again in the morning.