Very nice person at front desk and James. He went above and beyond for us. Our car was finished on our daughter's wedding day and he stayed late for us to get our car and trade in our rental. It would have cost us a lot of money if we had to keep the rental car over the weekend. He is very nice and explained things to me very well not to mention he's an awesome person! Thank you very much and we will be back if we need it!!! read more

Caliber repaired our F150 after a hit and run accident. Our front driver side corner was MESSED UP. Caliber fixed it; made it look great. There was one follow up I asked for revisiting and Caliber took care of it. Bill the Regional Manager and Cyrrah the new Local Manager were very professional! Thank you THANK YOU!! They did us RIGHT!! 5 STARS!! read more

Amy is the greatest at keeping you informed. My car was ready before the expected date. She took care of returning our car rental with Enterprise! Our car was clean inside and out when we picked it up. I will definitely recommend Caliber Collision to others! They only advertise by word of mouth. If you have Liberty insurance this is the best place to seek repairs. Crystal Leffler read more

Great work done at the body shop after a vehicle hit my parked vehicle. The staff were pleasant, work looks perfect and they finished in less time than estimated. I would recommend this repair center to anyone needing work done read more

Caliber Collision - Vehicle after collision - Body Shops Near Me - Ypsilanti, Michigan

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Caliber Collision has to be the best experience I have ever had with collision repair! Friendly people, honest, and they do excellent work. I was worried because my wife takes really good care of her car but when we picked it up we were both blown away at how well the paint matched and the attention to detail in the work. I will be using Caliber in the future for any body work needed on our cars. read more

My car was hit damage on the passenger side, front too the back and roof also, the doors too i didn't know what to expect they did a excellent job on restoring my car painting and everything i highly recommend their business they care about satisfying you all of the staff '''''12/16/2023 i am happy Ken L read more

Have always been honest and open with me when I tore up my car. Never made me wait for too long.

My vehicle was hit with debris from a semi. Dependable Collision fixed my care up like new. It looks like it was never damaged ever!! They detailed my car inside and out. They really went above and beyond! I will definitely use them again. read more

I've taken my car to Dependable Collision twice for repairs, and have had great experiences both times. The staff there is courteous and friendly and has always gone the extra mile to make sure I was taken care of. The second time I had my car in was for a repair I was paying for out of pocket, it wasn't an insurance claim - I chose to take my car to Dependable Collision because my car was repaired correctly the first time, they didn't give me any run around like other shops have, and their customer service is great. read more

I really struggled deciding whether to give this place two stars or three; I decided to give them the benefit of the doubt, considering the entire situation that brought me to them already had me quite frustrated (rear ended, at a red light, by a drunk driver, fighting with my insurance company, etc.). By the time I dropped my vehicle off at Dependable Collision I had already been through the ringer, and dealing with car troubles never makes any of us too happy, so I have to give the staff kudos for being cordial and friendly while I was dealing with an otherwise unfortunate experience. They also did a decent job on repairing vehicle (but it is hard for me to give a review on that, since my vehicle was simply repaired back to the condition it was in before the accident), though it took them a VERY long time to complete repairs. I am not too familiar with the insurance/repair process, so perhaps the runaround is quite normal, but I didn't necessarily feel like I got top-notch service nor did I have the desire to use them again in the future, should the need arise. read more

These guys are great! I had an unfortunate tangle with a deer in the fall (the height of car-deer season). With my schedule what it is, it took me a bit of time to make contact with my insurance company. Once I got the Dependable Collision staff on the job, things progressed like clockwork! Realizing that I would need to take advantage of one of their FREE loaner cars, I was advised to stop by at my convenience for a quick (fast and friendly) assessment of the damage, so they could have the parts in when a loaner car was available - in order to shorten the time I would be without my own car. They worked directly with my insurance company - got all necessary approvals, and I received a call MUCH more quickly than I had anticipated - the parts were in, and they had a loaner car for me! And when I got my car back, was I impressed! Not only had they repaired by damage, they buffed out the door dings, AND the dusted and vacuumed the inside of my car! (All damage was to the outside of the vehicle.) What great service! Needless to say, I hope to never need the services of a collision shop again, but if I do, I will call Dependable Collision! They were GREAT read more

Steer clear of this place. My wife and daughter had a terrible encounter with a snarky employee who made an ass of himself. Very unprofessional customer service; I can only imagine how bad their body work is. read more

This place is great. They make an unpleasant situation much more bearable. They are very professional and courteous. They fixed my car very quickly. They kept me updated. They have free loaner cars. They even vacuumed out my car. I would recommend them to anyone. read more

Dependable Collision was highly recommended by my insurance company. I got into a collision and when I got my car back the inside smelled like oil and the window didn't work. I kept having other issues due to the repair and when I took my car into another shop, they told me Dependable cut a lot of corners and did not do all the work they claimed to have done. Would not recommend this shop to anyone. read more