On March 29 of this year, I was driving from my home in Bellevue, WA to my sister's home in Salem,…read moreOR. When on HWY 205, my car was rear-ended in a 5-car pileup. I was able to drive it to my sister's house but knew it needed significant body repair. The next day, upon my sister's 100% recommendation, we took my car to Traditional Auto Body & Paint in West Salem. We arrived before the shop was open but Susan came to us and said, "Come inside where it is warm, to wait for the technicians." This much-needed kindness set the tone for five weeks of incredible care and patience. Jonathan Mayorga, Robert Anderson, and all the technicians paid attention to my unique/personal situation in dealing with insurance, my health issues and even getting back home. The professional expertise given to repair my car motivates me to post a FIVE STAR review AND 100% recommendation for TRADITIONAL AUTO BODY & PAINT. The initial examination of my vehicle was thorough, and details were well explained to me. I was updated frequently via phone calls and email regarding estimates and insurance coverage. The full repair of my car was completed in a timely manner, done to my 100% satisfaction, and was cleaned, inside and out, better than it has ever been. I was pleased to be given a detailed report of all the repair that was done, so that I will be able to share this with my repair shop in Bellevue, WA. I certainly do not wish the necessity of auto repair for anyone but, if the occasion does occur, I would highly recommend TRADITIONAL AUTO BODY & PAINT, Salem, Oregon. My sincere thanks to all professionals there! Roberta Mock

I would absolutely recommend this place! Needed an estimate to repair my car from an accident…read more Caliber Collisions do the online estimator, but I wanted an in person inspection. Was able to make an inspection appointment same day. Really friendly people throughout entire process! Helped me communicate with the insurance and explained everything well to me. They gave me a call with an update after a week they had my car, which I really appreciated. Car was done when they estimated. Picked up car same day they called. Jonathan and Hunter were really great to work with. They even went out of their way and fixed a pre-existing scratch, which made me really happy. They cleaned my car inside and out, which I was not expecting. Will absolutely come back. Thank you!

Great Experience X's 4! My Wife and I had the seats re-done in our 1984 Toyota 2WD Pickup (2…read more"bucket" reclining seats), 1985 Toyota 2WD Pickup (R.I.P. little truck, a moment of silence please,,,,,,,OK, we can continue now, 1 big "bench" seat with 2 headrests), and a 1996 Ford Ranger (Bench and Bucket combo with sliding & reclining individual portions). All 3 truck seat re-do's came out great and were much more comfy to sit in on long trips. I also was able to buy some cool looking vinyl covering and padding to re-do a folding chair and metal frame chair myself at home and they gave me some good tips. Thanks!!!

I had damaged sail window panels for my 20ft aluminum boat. they were awesome. they replaced the…read moreclear vinyl and triple stitched them in. they supplied me with some stainless snap button rivets and advice. prices were great! hopefully I can get them to build me a new top for my boat. it is time for a replacement top! when it comes to marine top replacements for your aluminum boat. it is tough to find a good shop that does great work and will be honest and priced reasonably. I hope to get the project started soon as possible. thanks Chucks Upholstery

I meant to send this review in several weeks ago and obviously I didn't so here goes…read more I came with my son who was having break problems with the idea to get a brake inspection and probably new brakes or whatever was needed. They took it for a test drive. You could almost push the brake all the way down before it would stop and it didn't stop very well. We were expecting the worst but after about half an hour they put the tires back on and came in to talk to us. They said that they adjusted something on the brake and now it was so much easier to stop and also it would give us a lot more time before he had to spend money on new brakes. What was the charge, I asked? No charge they said. We walked out of there like we were walking on clouds. What could've been several hundred dollars ended up costing us nothing. I've been there several times before and I've never been disappointed with anything they've done. My thanks to the owner, the workers and everybody involved at that wonderful business. No, this is not his mother writing this

Went above and beyond. Great experience and great service. The owner and his entire crew were very…read morehelpful.

Great service. Told me what would happen, able to keep to time estimate, and kept me in formed…read morewith texts at every step. Great work. Got insurance to pay for the whole thing. No out of pocket.

Everyone was very helpful. They had to keep my car longer than originally planned due to additional…read moreparts that had to be ordered. They kept me informed throughout the process. Thanks!

He did a great job! It was very quick and affordable. He recommended and did a mid delete on the…read moreexhaust of my 2022 hellcat (I was going to put out a lot of money on an aftermarket exhaust and he found me a cheaper solution). He also pointed me in the direction of some exhaust tips and is installing for free. Highly recommend!

I paid cash in for a new motor put in my VW pickup $1700. The motor was bad. Told me for two years…read morewould replace it. Never did would not give me a invoice after I paid. He's a Crook. Yellow VW truck left it after he moved. Truck is also full of dents now... Randy Wiens...

First time customer. They were very polite, informative and knowledgeable. The work was done in a…read more prompt manner and they kept me informed. They also found other issues ( vehicle has 343,000 miles) , didn't up sell but gave me no pressure recommendations for up coming issues. I would give this company five stars all day long.

Good, dependable work. Quality parts and knowledgeable staff. Have had work done there many times.read more

Been there twice now for scheduled vehicle maintenance. They did everything at a fair price. Will…read morebe back!

Don't waste your money here these guys don't know what they're doing. I went in for an alignment,…read more took about an hour which is understandable, they came back & everything was good, so I thought. My car felt the same so I went back the next day to tell them it's still pulling to the right. They did there thing and gave it back to me an hour later. I let a couple days go by and it's still pulling to the right, complete waste of time.

Called them from a boat ramp referral. We were passing thru Salem and hour later they were working…read moreon my boat. Very accommodating and friendly. They all had a can-do attitude, despite being short staffed. If the need arises, I will be going back to them.

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.