I am very pleased with the work done on my car's console. It had a few tears and they replaced the…read morecover. It looks very professional and it was a very reasonable price.

This is a Fantastic Business. I had a very used Office Chair, and I thought, ...Wait? Maybe I…read morecan get this re-upholstered? I had contacted another business, and they didn't even return my call. Not the Case with this Firm. Matt Enos, possesses Excellent Customer Service Social Skills, and ( See Pics ) The work was Superb! Wait time can vary, but well worth the Wait. It is refreshing to find a Business, that cares about Exemplary Customer Service and Focuses on Stellar Superb Craftsmanship! I recommend this Business Fully without Hesitation for all of your Upholstery Needs.

On March 29 of this year, I was driving from my home in Bellevue, WA to my sister's home in Salem,…read moreOR. When on HWY 205, my car was rear-ended in a 5-car pileup. I was able to drive it to my sister's house but knew it needed significant body repair. The next day, upon my sister's 100% recommendation, we took my car to Traditional Auto Body & Paint in West Salem. We arrived before the shop was open but Susan came to us and said, "Come inside where it is warm, to wait for the technicians." This much-needed kindness set the tone for five weeks of incredible care and patience. Jonathan Mayorga, Robert Anderson, and all the technicians paid attention to my unique/personal situation in dealing with insurance, my health issues and even getting back home. The professional expertise given to repair my car motivates me to post a FIVE STAR review AND 100% recommendation for TRADITIONAL AUTO BODY & PAINT. The initial examination of my vehicle was thorough, and details were well explained to me. I was updated frequently via phone calls and email regarding estimates and insurance coverage. The full repair of my car was completed in a timely manner, done to my 100% satisfaction, and was cleaned, inside and out, better than it has ever been. I was pleased to be given a detailed report of all the repair that was done, so that I will be able to share this with my repair shop in Bellevue, WA. I certainly do not wish the necessity of auto repair for anyone but, if the occasion does occur, I would highly recommend TRADITIONAL AUTO BODY & PAINT, Salem, Oregon. My sincere thanks to all professionals there! Roberta Mock

I would absolutely recommend this place! Needed an estimate to repair my car from an accident…read more Caliber Collisions do the online estimator, but I wanted an in person inspection. Was able to make an inspection appointment same day. Really friendly people throughout entire process! Helped me communicate with the insurance and explained everything well to me. They gave me a call with an update after a week they had my car, which I really appreciated. Car was done when they estimated. Picked up car same day they called. Jonathan and Hunter were really great to work with. They even went out of their way and fixed a pre-existing scratch, which made me really happy. They cleaned my car inside and out, which I was not expecting. Will absolutely come back. Thank you!

Been there twice now for scheduled vehicle maintenance. They did everything at a fair price. Will…read morebe back!

Don't waste your money here these guys don't know what they're doing. I went in for an alignment,…read more took about an hour which is understandable, they came back & everything was good, so I thought. My car felt the same so I went back the next day to tell them it's still pulling to the right. They did there thing and gave it back to me an hour later. I let a couple days go by and it's still pulling to the right, complete waste of time.

I am updating this review to address the owner's response. My original review stated facts directly…read morefrom the invoice, which remains attached for anyone to read. 1. The "Air Box Repair" & Filter Charge: The owner claims the $101 was to "repair damage to the air box." As line item #5 on my receipt clearly shows, I was charged $25.91 for the filter, $26.00 for two metal clips, and $49.50 in labor strictly described as "Remove & Replace Engine Air Filter Element." Snapping on two clips during a routine filter change does not justify $101 total, nor does the receipt list any actual repair labor for the box itself. 2. Inaccurate Claims About My Review: Brake Inspection: The owner accused me of "fraud" regarding an $80 inspection charge. I explicitly acknowledged that "While they didn't charge for the brake inspection itself, the overall experience left a bad taste in my mouth." I acknowledge the $0 charge on that specific line item. Caliper vs. Total Brake Cost: The owner claimed I said calipers were $900. I never said that. I stated the total brake repairs came out to over $900--which is accurate, as the front disc brakes ($842.24) and rear drum service ($132.00) totaled $974.24. My review explicitly stated the calipers themselves were "almost $250" ($124.14 x 2 = $248.28), which is accurate to the penny. 3. Unclear Communication on Calipers: Replacing calipers isn't routine maintenance for standard brake wear; it's a major component replacement. Check with any reputable shop and they will agree. Replacing them without clearly explaining why the original calipers had failed--rather than just servicing pads and rotors--lacks basic transparency. Bottom Line: Instead of addressing legitimate concerns over high labor rates ($274 to change a single serpentine belt, $49.50 labor for an air filter element), the owner chose to misquote my original review and throw around baseless accusations. Please ask yourself if being accused of fraud is what you want as a customer before you do business with anyone. Buyer Beware: Take my situation as an example of the response you can expect from this shop if you express honest dissatisfaction. I stand by my experience and my invoice. Please review the attached image of the bill and decide for yourself.

Wow. What a mistake to bring my car here for repair…read more Warning lights came on suddenly in my 2016 Subaru Outback at 144,900 miles; the brake and the "eyesight" warning light. After doing some research I found the Auto Team. They took the car for the day for "diagnostics". They called and informed me that i needed an oil change and a new battery. The quote was for $608.62, which did include a $160.00 charge for the "diagnosis". When asked, John told me that he was about 90% certain that the work would fix the car. I took the car to Capitol Subaru. The problem was in the braking system, and was repaired at the Subaru garage under an extended warrantee replacement. I can only imagine the hundreds of dollars I might have spent at the auto team as they hunted and pecked at different possible repair solutions. I'm not a mechanic, but even I knew that an oil change and a new battery would solve the problems. So I guess I'm reasonably grateful that the Auto Team only took $167.00 of my money, for no apparent reason other that to look the car over. A strong consideration. The Auto Team seems poised to take $160.00 from you to even look at your car and give you an opinion of a solution. And in my experience, their opinion, means squat. Shabby experience. These guys were not friendly, knowledgeable, professional, or helpful IN ANY WAY.

Did a great job on my Kia Sedona Got it in and had it…read morefinished in a very timely manner!

My nightmare started last Fri night (11/12/21) when I stayed overnight in NE Salem at a friend's…read morehouse and woke up to find my 1992 Acura Integra STOLEN. I was in shock of course, having never had a car stolen before. I got a call from Salem police two days later saying they found the car. It was impounded so we drove up on Monday afternoon and went to rescue it. I couldn't believe how the thieves sought to destroy my well-loved classic car. I couldn't start it and there was TONS of mud inside the car, under the hood, the back area under the hatchback was smashed along w/ a taillight. I knew I was going to pay for someone else's crime, which sickened me. The tow company recommended Valley Specialist so I had the car towed there that afternoon. Very nice staff, the young woman who runs the front office was so kind, love the sweet mascot they have (dog). I was fearing a big mess and big bill. The next morning I got a call from the shop and the first step was replacing the starter. I approved it. About 2 hrs later I found a receipt that I bought a new starter from a local shop for a new starter. I called the local shop and they called Valley Specialists and told them it was under warranty. I got a call from VS about 1 pm stating the car was working and that seemed to be the only problem w/ the car-mechanically speaking. The starter was swapped out for free and the bill was just $132 for the labor! I was thrilled! Without a doubt.....Valley Specialists are top notch and honest! I will definitely use them if I need them and I'm in the area! THANK YOU FOR HELPING TO EASE MY PAIN!

Best in town! The only ones I trust. I am a single mom and these guys are so great! They don't take…read moreadvantage of you/ they tell you if something actually needs fixed or not and will tell you upfront everything. They told me they were about a week out but would try to fit me in and have the car dropped off... and poof the next day had me fixed and up and running.

I love these guys. They have always been reasonably priced, honest, friendly, and helpful. They are…read morejust really good people. Communication is excellent, and the shop dogs are an added bonus. Very highly recommended.

Really kind and nice people. We stopped on our way through a road trip and this shop was very kind…read moreand accommodating. Great price and honest people!

I had a hard to diagnose steering issue with a Ford Fusion, and I wasted a lot of time and money…read moretaking my vehicle to three different shops without the issue being fully resolved. A mechanic friend of mine recommended Hillyer's, It took a few weeks to get in, but they quickly and correctly diagnosed the issue (failing wheel bearing and bent steering knuckle). The knuckle had to be ordered so it did take a few more weeks to get the repair done, but when all was said and done they fixed the issue at a reasonable price, no more sticky steering, vibrating, and clunking. They also subtracted the $75 diagnostic fee from my final bill, which was appreciated. I would definitely recommend Hillyer's, and they will be my go to with any future suspension, alignment, or wheel issues.

Wonderful customer service and trustworthy technicians…read more Thoroughly inspected my car and found issues i didn't know about

I would seriously recommend going somewhere else. I came in for an oil change and to have them make…read moresure my headlights are attached correctly because they have been loose in the past. They did not tell me that the inspection comes with any service, nor did they give me the ability to opt out beforehand on the information sheet I filled out. They tried to charge me 300$ for the oil change because my oil cap was stuck on from my last oil change. They told me my headlights were fine, I have had to get out of my car and push them back in to get them working leaving my job at midnight twice since I've left that shop, which is the issue I wanted fixed. They also quoted me 10k for the other damage to my car, which I was already aware of because I PAID for an inspection with another shop. Now, two weeks later, I'm getting new lights on my dash and my car is running horribly, which never happened after my Walmart oil changes (though they got my cap stuck). Everything about this place is sketchy, they WILL damage your car to get you back in the shop, do not trust this business. I will be taking my car somewhere that has some business standards.