I'd really like to give this business more than two stars because it's the quilt shop that's…read moreclosest to my house. On the plus side, they do have a very good selection of fabrics, which earned it a second star from me. They offer classes from time to time, like many other quilt shops, but I've found it really difficult to get class information. They have had my email address for quite some time, but I haven't gotten class info from them in well over a year. They offer long-arm quilting services, but the one and only time I took a pieced top in to be quilted, it was not ready until five months later! With no apologies. Unacceptable. The owner, who is usually the only employee working in the shop when I visit, is not friendly at all--and other quilters I've talked with have said the same, so its not just me. Sadly, I won't be going back.

12:30 in the afternoon and 3 people are in line behind a lady returning many things. Employees…read morewalking around are moving stuff around instead of helping move people out of the store. Why are customers waiting in line for long periods of time? Instead of employees stocking shelves why can't they stop ring up customer and go back to it later. There are too many employees on the floor to make customers wait. The return line should always be separate.

The assistant working the floor opened the door (I walk with a cane) when I approached the entrance…read morewith a pleasant greeting and an acute knowledge of the location of the items that I wanted. Later, the same lady aided me with the purchase of a display tree that was the only one left. Every employee with whom I encountered showcased the same polite, professional attitude. This Hobby Lobby would be an excellent training aid for recruits.

We had gone to other upholstery places to try and get four barrel dinette chairs redone and had had…read morelittle luck. One place had the job, but their inventory records were off and they really did not have the cloth we selected. So we canceled the order and came here to King - and we are glad we did. King had a larger selection of materials and they were flexible on prices and timing for the the work. We were very pleased with the work from King and would not hesitate to go back with more projects. Give this place a try.

Words can not convey how great the craftsmanship of Kings Upholstery in Orland Park, Illinois is…read morefor the customer. Kathy gives good suggestions that benefit the customer in the decision making. Prices are responsible and selection of material is endless. I have posted the projects throughout our home by Kings Upholstery of Orland Park, Illinois, just to give you a sample of their craftsmanship and skills. Don't hesitate in choosing Kings Upholstery for your next project, You Will Not Be Disappointed!

I had my grandmother's chair reupholstered. Great selection of fabrics…read more Very knowledgable people. My grandmother's chair turned out lovely. The price was reasonable. Barb T.

I stopped by Newman's on my way home from work to see if I could bring in my sofa cushion. Since I…read morelive right round the corner I asked if I could run home and get it. The owners were very nice and let me do so. All I needed was a button put back on. It was fixed within 10 minutes. When I asked what I owed the wonderful gentleman said nothing. Everyone at the shop was very nice and I will recommend them to friends and family in the future.

Great service, many options to bring in your own gear/ garments and have it embroidered or they…read morehave a fairly large selection of garments and gear they can order for you as well. Service was reasonably fast; we were made to feel important as a customer, and you don't get that often these days. Everyone loved the new stuff and I was surprised at no minimum for embroidery services as our order was not huge, and sometimes we just need a few things run throughout the year along with our larger orders. Wow, they really impressed me, I highly recommend and will use them moving forward. Also I dealt with real people, local business of 27 years. That says something. Hope this helped ya all.

Need to have hats embroidered for company promotion and Jeff saved the day! Very responsive to…read moreartwork questions in my order. Everything came in when expected, and looked great! Highly recommend and we will definitely be using JC Embroidery again!

As another reviewer stated, this store doesn't handle returns for online purchases. I bought four…read morephoto frames online; two I didn't like once I saw them live. The third one, although pricey, had two instances of gaps in the corners where the front frame sides meet. Despite this obvious imperfection, they included it in my online order. I went to the store to do the online return. I had the electronic receipt for payment I made when doing the online order. The girl at the front desk could not get anything to come up in their system when scanning the sticker they put on the bag my order was filled. I showed her the online receipt with the bar code and order number. She couldn't get that to work either. Then she says "since you don't have a receipt, I can give you a store credit". I told her no. I showed her the Michael's receipt on my phone. I don't come here often and I'm not going to go to Michael's and buy things I don't want just to use up a $50 store credit. Then she said she'd get the manager since "sometimes she knows how to do these things. We have problems with online orders sometimes". The manager was able to get the refund back on my credit card. This turned out to be a 15 minute negative experience. If this store has known issues for processing refunds for online orders, pick up the phone and talk to corporate about their systems so they can fix it! To sum it up, there was little regard for the customer experience with his the store handled this.

I stopped in this store today just to see what they had available for my tree topper. To my…read moresurprise I was greeted by two black toy soldiers! Throughout the Christmas decorations I was pleased to see a variety of items that offered options both black and white. Diversity! I was able to find black Santa wrapping paper! Thanks for offering culturally inclusive options, Michael's in New Lenox!!

We bought a pair of occasional chairs for our living room around 1999. I adopted one of those as…read more"my chair" and used it more than occasionally. During COVID, it was my work from home chair. You can see the damage. I didn't have high hopes for the future of this chair or its mate that had suffered a fair amount of cat abuse over the same time period. Anthony and his team are phenomenal. Given photos, he provide an honest estimate. Next he guided us in choosing new fabric from over a thousand choices. His associates took the chairs from our living room to their shop, telling us when they'd be done. They were completed right on time and the project cost was not a penny more than the quote. But beyond that, just look at the craftsmanship! The quality of the work is outstanding. I was floored. I thought these chairs were ready for the dumpster and now they're ready for the showroom. Brand new chairs could not possibly look better or be sturdier than these. And they would have cost about double what we paid for the reupholstering. If you think you have a challenging reupholstering project, Anthony and his team are more than up to the task. You will not be sorry for choosing them.

We made the best decision to have slip cover plus and upholstery make Slip Covers for our two…read morecouches. Once I picked the fabric which their store has an unbelievable amount to choose from Anthony came out and spent about three hours measuring our couches so the Slip Covers would fit to perfection. I thought that we probably would not get the Slip Covers prior to Thanksgiving because I placed the order a little late but Anthony did everything he could to get the Slip Covers made and delivered them one day before Thanksgiving.The fit was perfect. I felt like I just had two new couches delivered. Thank you to Anthony and his employees for doing such a good job and making our loveseat and couch like new. I highly recommend Slip Covers plus and upholstery to anyone looking to reupholster their furniture.

Really can't say enough about how talented these people are. Swivel chairs I thought beyond repair…read morelook and function better than new and the solid brass trim on them looks as if never broken. Like a dream,,,, Accommodating too. Ordered a chair slip cover. Received, perfect fit, correct fabric. In my mind it would go to the floor but I never said that. Cover stopped at the top of the legs because they're good looking legs. Susan graciously had the few inches added AND didn't charge me more. If she cursed me after the door closed I deserved it!!. Susan I'll be back whether you want me or not! Biggest fan ever!!

I'm glad that I found Covers Unlimited to reupholster my Leather recliner. It's my first piece of…read morefurniture I bought for myself back in 1986 and a Cat did a good job of scratching it up. Susan was fantastic with everything we needed to get the job done. It was quick, they did an EXCELLENT job and it looks terrific! Price was very reasonable and worth every $. There were other places much closer to us, but I'm glad we went with them. Definitely recommend Covers Unlimited

My car seat need work, good people to deal with. too far from me. whish them best luck.read more

I HAVE to write a review because of the amazing work that Servge did. He arrived on time and was…read moremeticulous in painting over a very noticeable scratch on my beloved leather chair. He was an artist who gave it his all. When he was done, I couldn't see the scratch at all; it had been very conspicuous. I am so glad I contacted UU. The other company was going to charge me more and casually suggested just doing a patch--which would have looked far worse! Highly recommend!

When I was searching for someone to make my bridesmaids' dresses and veil for my wedding day, a…read morefriend recommended Dana and I'm so happy I decided to work with her. She was very accommodating of my needs and budget and made the entire process completely stress-free and pleasant. I had no idea what fabrics to go with for the dresses and my veil, but Dana is very knowledgeable in all of that and knew exactly what would work for my girls and for me. Dana kept me up-to-date throughout her entire process and everything was completed on our agreed upon time. All of my bridesmaids loved their dresses and wouldn't stop raving about how comfortable the material was. My veil came out exactly as I pictured it and complemented my wedding dress so well. I really enjoyed working with Dana so much during my wedding and love her work that I've commissioned her a few times since my wedding to make custom-made dresses for me for other special occasions. Her work is impeccable and I will continue to go to her should I need a unique dress for an event.

Dana does an excellent job in her profession and has a wonderful personality! She met with me four…read moreto five times to ensure that the dress was perfect. She also did the alterations on my bridesmaid's dresses and they were flawless. She is extremely precise, professional, and kind. I do not believe that you could do better and I would highly recommend her!