When I first walked in, the initial impression was concerning. There were dirty dishes left on tables, visible grime on the walls, and a lot of clutter behind the cashier area. It immediately gave the impression that the restaurant might not be very sanitary. I came with a friend who recommended the place and had driven us there, so I didn't feel comfortable leaving right away despite my first impression. Service was almost nonexistent. Customers are expected to walk to the beverage cooler to grab their own drinks and utensils, and the staff rarely checks in on the tables. Another issue was the closing time. The posted business hours say they close at 10:00 PM, but around 9:30 PM a staff member informed us they were about to lock the doors and suggested that we leave. Also, make sure to check your receipt, as gratuity appears to be automatically added. As for the food, it was unfortunately subpar and did not make up for the overall experience. Overall, the experience was not pleasant, and I would not return. read more

With Kura, MalaTown, Chubby Cattle, and so much more in this same plaza, this place has some stiff competition-- but it holds its own. I found this place on an instagram reel advertising unlimited Peking Duck and Skewers and thought this had to be too good to be true. It is legit; with one caveat-- you only get one skewer and duck wrap per person per round. Generally you'll eat so much hot pot that you don't have the stomach space to get through that many rounds. My party only barely managed to get through 2 rounds. Other than that the Hot Pot is solid, the sauce bar is very comprehensive and they also have serve yourself sichuan cold noodles alongside marinated beef (tripe?), chicken, fried rice, chow mein, and some other items. Overall well worth the price. I'd go again, and I'd be surprised if this place doesn't get more crowded as the word gets around more. read more

The tastes is okay. We came around 3pm, it is not crowded. Feel like everything looks old read more

Top Pot - Hot Pot Near Me - Pleasanton, California

Not good... won't come back even with a coupon for free. Soup not good. Everything is below average. Wasted of time

So delicious and comforting Everything tasted fresh and flavorful, and the soup was amazing. Perfect meal for a cozy gathering with friends and family. Definitely looking forward to coming back again! read more

The service I had here was exceptional; however, I was really let down by the food quality, especially with how many great reviews this restaurant has. Maybe it's because I went on a weekday but in my opinion, food quality should always be consistent no matter the hour. The first thing that caught my eye was the strand of hair on the soggy rice. hen, I found a piece of hair in the lamb skewer I got. So I thought hmm, that was a bad start but it can't get any worse than this (it did). Once the miso and spicy broth heated up and I took my first sip of the spicy broth, it was shockingly salty. So I thought maybe I'll just stick to the miso broth? The miso broth was even saltier. The salt was so overwhelming that even just dipping the meat in the broth for a few seconds left it tasting like pure salt. During the time I was there, I couldn't even ask other customers about their experience since no one else was dining in. I think one of the worst feelings is spending money on food that doesn't live up to expectations so if I could give this place zero stars, I would. read more

Great pot, great roast ducks! Best and unique place in its own way~ Great service member! read more

The audacity to force tip from a server who did not even serve us! Don't let that guy take your bill. I saw the other server did not do it. I want to decide how much tip I will give. What if I want to give higher tip!?? Beware!!!!! Pls to the owner of this place pls educate your server! He's done this multiple times. read more

Top Pot - Force tip - Hot Pot Near Me - Pleasanton, California

Service was not that great. We arrived around 6PM and half the tables were empty. We waited at the front for quite some time before the host acknowledged us. They proceeded to yell at us to come sit at a table. You order everything on a little sheet and they bring it to you. The food came out really slowly and we constantly had to ask for the ordering sheet. It was never just given back to us. The sauce bar is stacked though so you can get creative with your sauces. They also had some pickled chicken feet, orange slices, and jelly dessert. Upon paying, the waitress selected their own tip amount without letting us know. That was pretty off putting especially since we noticed that service was not up to par. read more

See all

First timers! Very easy to order, simple menu, our waitress was nothing short of amazing, she was really funny too! I wish I caught her name. But she made the trip to TopPot that much better. Food came out fast, only wish they had more noodle options, also love that they have their own sauce, condiments station. As well as a dessert station. Would definitely return. read more

See all

Service was great. Meat quality was great. Food selection was great. Sauce bar, just ok. Dessert options were yummy. Overall experience, not bad. Adults pay $29.99 Monday-Friday and children under a certain height pay $9.99. Even though my nephew barely ate anything, the $10 seems fair. Soup Bases: Pork bone was good. $5 extra if you wanted to get a split pot to get a different type of soup. But we opted out. Mainly ordered the lamb, beef and garlic beef. The quality of the meat was pretty good and the pork bone broth was great. read more

See all

Came here for lunch to try out their AYCE hot pot. The place wasn't that busy when we got there. Probably about 4 tables were occupied. Our server was really sweet. She gave us the order sheet to pick our items. We picked the pork bone soup broth for our base. She showed us the make your own sauce cart and the ayce sides cart which has orange slices, jelly dessert dish, seaweed dish and one other dish. She suggested to pick about 10 items first for the both of us then add on when we need more. For the soup items we picked Angus beef slices x2 Quail eggs Udon noodles Napa cabbage Bean curd skin Fish ball Beef tendon ball Dumplings Honestly the items we picked were pretty standard but I didn't like the cabbage and or tofu skin. The cabbage was a bit bitter and wasn't really cut small enough. The tofu skin was tough to eat even after cooking it for awhile. The angus beef slices was ok, it was not as tender as other hot pot places but since it was sliced well (thin) it was still enjoyable to eat. The soup didn't taste like much but somehow works really well with the udon noodles. I was thinking of doing the 2 broth options but they charge you extra $5. 3 plus is extra $10. Our servers came by to drop off the order page again once she saw we were finishing our plates. The pot is huge definitely works for at least 3 people. We had lots of soup leftovers when we were done. Overall Food 3* Service 5* I don't know if I would come back specifically to this hot pot place. The pros is that you pick only the stuff you like to eat. So not a lot of leftovers. The cons is it's pretty darn expensive even for ayce during lunch. Other hot pot place even though it's cheaper they usually will pile up the veggies/sides and only give you minimal meat. read more

Top Pot - B16. Quail Eggs and Angus beef slices x2 (half of the order already cooked) - Hot Pot Near Me - Pleasanton, California

See all

Winter is here and hotpots are the best option for cold weather dining. Pacific Pearl has been a favorite spot for asian cuisine and Top Pot is one place we haven't tried. Place was busy, always a good sign. It is an Eat all you can establishment so bring your appetite. Get a seat, get your sauces at the sauce bar and they will take your meat and veggie orders and soup base of choice. Worth the price if you eat a lot (as much as any buffet) all in all a great experience. Service was great as well. read more

Top Pot - Miso soup base - Hot Pot Near Me - Pleasanton, California

See all

It's going to be my favorite all you can eat hot pot in the area!! 1. Service is super great and fast. The waiter gave us many suggestions on what to order. I tried the duck gizzard per recommendation and it's definitely a nice surprise. It's slightly spicy and the texture is crunchy! I haven't been to any AYCE place where the waiter took the time to give suggestions what to order and serve quickly. 2. Selections may not be as many as other places. But everything we got was fresh. I like that we order what we want instead of buffet style. 3. The pot is wide and less in depth which makes it easier to broil! This helps the food to cook faster and easier to find. I like this design much better. 4. Dinner is $29.99 a person on a week day night which I thought is quite a deal. Definitely a nice AYCE hotpot place to try!! read more

Top Pot - Pork broth - Hot Pot Near Me - Pleasanton, California

See all

4 stars rounding up to 5 for the area. Service was good too. I was impressed with the variety of ingredients for the price, and the sauce bar was well stocked. Our favorites were the beef, lamb, fish fillet, octopus, as well as staple like veggies, quail eggs, etc. If you want something easy this is a good stop. I wish the sides / dessert situation was a bit better, but probably for the best we could focus on the hot pot itself :) read more

See all

We walked in, got seated very quickly. Service seemed not too bad, nothing to complain about. We proceeded to eat service was still not that bad, nothing to complain about. Our food came. We were told how to order what to do. We continue to eat food. I wouldn't say it is the best, nothing to go crazy about. That's for sure. We then proceed to continue eating. We finish our little pitcher of water. We never get asked if we would like any more water, anything else to drink, nothing like that. Tables around us though get refilled on water, get way better service than us, service asking if they're doing good, if they need anything. We never got any of that. We then proceed to finish our meal. It's time to pay. I grabbed a little tablet thing to do my tap to pay. I then proceed to pay. I feel like service wasn't well enough to be tipped. I've had better experiences when I have a good experience. I'm more than happy tip. I then pay and I leave no tip. The lady grabs the receipt, looks at it, then proceeds to say you only paid for the food. Are you gonna pay a tip in cash? Then proceeds to hold receipt, stand there and stare at us, asking where is the tip? How much are you gonna tip? Kind of blocking us in, not allowing us to leave. I'll never go back to this establishment. It was a rude/cocky move that I did not enjoy. A tip is not something that you need to do. It is something that you depending on the service, if it was good service, I would've tipped more than I need to, which I usually do if the service is horrible, I will not tip. read more

Unlimited Beijing roasted duck, all-you-can-eat feast, crispy skin, juicy meat, rich! read more

Top Pot - Unlimited Beijing, roasted duck, very delicious - Hot Pot Near Me - Pleasanton, California

距离家超级近但是第一次来吃，被惊讶到小菜很多，有凉面，炒饭，炒面随便拿。还有泡椒凤爪，和银耳汤。北京烤鸭和炸牛肉串随便吃！是真的很开心了，不仅可以吃到火锅，还能吃烤鸭，这还要啥自行车！ read more

See all

We were a huge group so there wasn't much options available for a late night dinner. We decided to try Top Pot for all you can eat hot pot. We dropped in on a Sunday evening (7:00pm reservations). Service was very average. Prices aren't cheap; $29.99 USD weekdays, $35.99 USD weekends. Beware, they automatically charge 20% gratuity tip. There's a couple of cold dishes (spicy & sour sea kelp and pickled chicken feet), hot dishes (only tried the short ribs) and dessert (watermelon, sago chrysanthemum jelly, white fungus sweet soup and red bean sesame balls). We went with half pork bone and half tom yum kung soup base ($5.00 USD). Tried 80% off the AYCE menu. Meats and seafood were good (sliced lamb shoulder, sliced pork belly, spicy duck gizzard, headless shrimp). Also enjoyed the king oyster mushroom, shiitake mushroom, pork patty balls, beancurd skin and tofu puffs. Standard hot pot fare at a premium price. $50.00 USD a person is way too pricey for my blood. read more

See all

Came here on Black Friday during lunch time and luckily it wasn't busy for a table of 2, so we were seated immediately. Inside there are lots of tables and space. Food was actually really good! For the broth, we got half spicy and half pork broth. The Spicy broth was spicy, so beware! Meat was thick and good quality. The portions were perfect. Service was quick and easy. You choose what you want on a paper and give it to the server. The food came out within 10 mins. There's a bar of extra food like fried rice, chow mein, Mongolian beef and other Chinese foods. They were all really good. Also, there's a sauce bar. Try the house sauce. It was my fav. Giving this place 4 stars because of the price. It's pretty expensive for hotpot. About $36 per person on the weekend, +$5 for double broth, and an automatic 20% tip. It came out to be around $100 for two people which is the most we ever paid for hotpot. It's crazy how they can charge tip for less than 6 people. What if the service sucked?! I sure as hell wouldn't want to pay the tip! 20% is really generous too. I don't think I'll come back because I can find just as good of hotpot with more selection for a cheaper price, but this place was good nonetheless. read more

Top Pot - Hot Pot Near Me - Pleasanton, California

See all

I came here for weekend dinner to try this place. I felt like the soup wasn't as flavorful as other hot pot places, it was pretty bland in my opinion. Although it is ACYE, I was surprised by the portions that came out. When we asked for beef balls, dumpling, meats, I was surprised how much came on the plate. From my experience at other places, usually, it's not that many items so we usually have to ask for more but for this time, one dish/serving was a good size. There are some self-serve items including the sauces. I am a big fan of the sauces here. They have my favorite sa-tay sauce. I find that satay sauce is hit and miss at hot pot places since it's a Chinese style sauce so hot pot places that are more like shabu may not have it. I thought the service was fine, it wasn't amazing but wasn't horrible. We do have to flag the server couple times. This is located across the livermore outlets in the 99 Ranch complex. read more

Initially we put our name in for Mumu hotpot but the wait was 1 hour so we decided to try Top Pot. You can only get AYCE here and the cost is $35.99/person on Friday/Sat/Sun. They advertise the Peking duck as well which was what caught my eye. Realistically it's not AYCE because they are short staffed. The food took really long to come out and we had to flag ltrly 4 different waiters MULTIPLE times throughout the night and even get up ourselves MULTIPLE times to tell them we did not receive the various items that we ordered. It took so long that we gave up and did not get our moneys worth. We asked for specifically the shrimp and Peking duck many many times. We each got one serving (so again, not AYCE) and it didn't come until we were practically done with our meal. We would've definitely have been done with our meal if we weren't waiting on the shrimp. At least you have to cook and prepare the Peking duck, the shrimps came FROZEN like a rock. Still had ice all over them. So what took so long? & They forgot some items that we ordered like the pork kidney, quail eggs, etc. and we didn't want to wait anymore. The food and the broth weren't even particularly good or any different so I likely won't be returning. The staff is very busy though and rushing around constantly. The owner needs to hire more people. read more

We got the spicy pork broth and it was delicious. Very porky. Service was quick and attentive. The food came out pretty quick as well. We tried the lamb and brisket, brisket was our favorite because it was a fattier piece. The Ramen noodles were also delicious and had a great chew. And all the vegetables are fresh. Be warned that your clothes are gonna smell like soup afterwards because it's steamy in there (which is expected), so maybe don't wear anything too special lol. I believe price was $30-$40 a head. I will definitely be back for this all you can eat hot pot. read more

WHAT A HIDDEN GEM Literally debating moving to Livermore right now. Just opened my Redfin app to check for housing prices. Peking duck AMAZING Lamb skewers AMAZING Lamb shoulder hot pot AMAZING. Service AMAZING. Sauce bar AMAZING. All you can eat. AMAZING. read more

Top Pot - Hot Pot Near Me - Pleasanton, California

See all

Really great place for hot pot but superrr busy on a Friday night. Service was a bit slow, which was understandable because of how busy it was but I felt like my friends and I were being ignored at times. It's AYCE, so they give you a laminated menu and an expo marker to mark which ingredients you want. They have a wide variety of meats and vegetables, and their broth is very flavorful. The other great thing about this place is you can make your own sauce. read more

Top Pot - Hot Pot Near Me - Pleasanton, California

This place is great! I have gone to this hot pot location a couple time now and it's amazing every time. The meat quality is on par with premium meats you would find anywhere else. They have a wide variety of choices including prepared food such as kebabs and honey walnut shrimp as well as cold foods and fresh fruit. This place has a good variety of meats, veggies, and other stuff such as tofu and fish balls. They also have a wide variety when it comes to the sauce bar which is always nice. All the times I've come here I've never had an issue with anything which is always nice. The customer service here is 10/10, one of the best customer service experiences I've had and honestly one of the main reasons I keep coming back. read more

First time here. The service was excellent, was greeted as soon as we walked in the waiters were very attentive. He took time to explain everything to us. What was included in the "All you can eat" Hot Pot. The broth was delicious, the ingredients were pretty good too. They offered appetizers and dessert. The hot Chinese food was included in the price. For what we paid we thought it was worth every penny. Check them out and we'll be back there soon! read more

See all

Really good sweet soup. Feels bad because they get rushed since it is really busy, but they offer great variety of meat and others to add.

We came with 7 adults and 1 child, and after eating here, everyone had stomach problems -- diarrhea, nausea, and discomfort. The worst part was the tofu: it was moldy and clearly spoiled. This is a serious food safety issue, and we're extremely disappointed. We will not be coming back and strongly advise others to be cautious if you decide to eat here. read more

See all

We were in the area and walked around the area to look for a bite for lunch. They serve mainly hotpot here, but we noticed their $15.99 buffet sign, and were curious. A waiter from inside came out to us to show us their menu and when I asked about their buffet, he gladly welcomed us in to check out their mini hot lunch buffet offerings. They had a small selection of items like fried rice, chow mein, veggies, honey walnut shrimp, sweet & sour chicken, and even spicy crawfish. We weren't craving hotpot, so we decided to try their AYCE lunch buffet. We were surprisingly surprised and for $15.99, it was decent. My favorite was the honey walnut shrimp. Service was great since it wasn't too busy on a Friday at lunch time. Our server Mimi was very sweet and kept telling us to eat more. We will definitely return sometime to try their AYCE hot pot! read more

Top Pot - Hot Pot Near Me - Pleasanton, California

We drive from San Jose to eat here at least twice or four times in a month and I'd say it's definitely worth the drive, especially during the winter time and when there's cold weather because who doesn't like to eat soup when it's cold. Am I right? For all you first timers, here's what to expect! There are two entrances to the restaurant. They'll seat you regardless of what side you walk in from. Once seated, you'll receive a laminated menu with a dry erase marker. You'll mark off the type of broth you want, meat, vegetables, sides and drinks. This is how they'll take your order. There is also a sauce bar to make your dipping sauces and a small section of hot and cold appetizers. Once you start to receive your food don't worry about not having enough space on the table, they have small side tables that they place your meats and sides on so it doesn't crowd your table top! There are also 3 different appetizers you can order on the menu. There are beef skewers, lamb skewers & Peking duck wraps. They are all worth a try! They are absolutely delicious! The restaurant is spacious. Music is just at the right volume. Loud enough to hear and jam to if anything and low enough to still have conversations with the people you're dining with. Just to note with all the steam coming from the stove tops on the tables, their fans do make the place a tad bit cold. So just a heads up and don't forget a jacket! 10/10 for everything. Service & food! Will continue to come and enjoy a meal here and would recommend this place to anyone looking for a good meal! read more

I have visited this hot pot restaurant many times. Today I brought my friends to eat here again. The boss knew that I was from Chengdu, so he added beef tallow to the soup. The taste was as good as always, and the ingredients were especially fresh. The boss also specially served us freshly grilled pork belly skewers. We really enjoyed the high-quality service. It was a very enjoyable thing to eat authentic spicy hot pot and chat with friends. read more

Thank you Mimi for an excellent service!! You need yourself a mini at every restaurant. She was super sweet and attentive. Her personality is A1. 10/10 would come back here again because of Mimi. We were seated right away for a table of 6 plus a baby. Mimi made sure the baby is having a good time as well lol. Really great price for AYCE. The only downside is that every single babies pay $10 they also charge you extra if you want to split your broth. They have a sauce bar, unfortunately there's no ponzu sauce. Pls consider putting out ponzu sauce lol that's my go to sauce. Mimi made sure that we got the right order of beef. Most ayce places will bring you whatever amount they want instead of the amount you ask for. They have great broth options, meat selections, and plenty of veggies. Overall not a bad ayce hotpot at all! read more

See all

Came here on Thursday evening about an hour from closing and there was no wait. It is AYCE for 29.99 which is a decent price. There is a good variety of food and a sauce bar. Service was very attentive and we never felt rushed. We chose the ma la soup base and when it came I was wondering if they brought out the right one because it did not have any of the spices, but it was right. At first I wasn't sure about the soup base, but while eating it, I definitely liked it that spices were not stuck on the food. The soup base has really good flavor, but not super spicy, which is fine because you can make your dipping sauce with more peppers. We ordered a bunch of stuff, spicy marinated beef, angus beef, fish balls, dumplings, udon, fish, corn, spinach, napa cabbage, beef tendon, soft tofu, quail eggs, tripe, and potato noodles. Everything is really good. Absolutely love the beef tendon - make sure to put it in the beginning so it has time to soften, spicy marinated beef and angus beef were both great. The dumplings had really good seasoning and was very smooth. The corn was really sweet and crunchy. Overall a great place to go and they open later than the other restaurants in the area. Would definitely come again! read more

See all

Decent buffet (more like 3.5 stars) but I think there is better nearby for a lower cost. I liked the variety but some things such as the marinated meats were too salty and the sides were almost always empty! Portions are a little too big for AYCE orders so I couldn't try too nah other things. Servers were really nice but they were overworked. read more

Top Pot - Hot Pot Near Me - Pleasanton, California

See all

We decided to eat here cause we didn't want to wait an hour for the other hot pot in this plaza. This restuarant was not that busy and we were seated right away. We had the miso base and pork bone broth. Ordered lamb, beef brisket, garlic beef, spicy beef, and pork belly. The miso soup was good but the pork bone broth didn't taste like anything. The beef brisket was chewy and at times hard to chew and I had to spit some out on a napkin a few times, the spicey beef had no flavor, was just peppery, and the garlic beef also had no flavor and the texture was weird, chewy and soft. Service was ok, had to flag down our server for our rice which was not a great calrose rice. I really wish I can say I enjoyed my meal. I didn't... It was $71.98 for two people, an extra $5 for a second soup base. Pretty expensive for a subpar meal. read more

Top Pot - Garlic beef Spicy beef Pork belly - Hot Pot Near Me - Pleasanton, California

Me and my friend just attended a bar mitfah and found dis all you can eat place.... safe to say we will be coming back... the service was awesome and our server Donna was friggin cool... The meat was extravagant( super long word btw) and extremely fresh. Safe to say, they do not skimp on the portions. 100/10 would come again best ayce hotpot in the area. read more

Top Pot - Me , gilbert and THE GOAT DONNA - Hot Pot Near Me - Pleasanton, California

The food was mediocre, the beef seems to be older since there were grey oxidization spots. FYI they charge a 20% gratuity fee even if it's a smaller group. We were a party of 3 and still paid 20%. read more

We went during lunch on February 26th. It's our first time coming here. Amazing service and great food. They are so knowledgeable about food. It's great place to go to Lunch. I highly recommended it. Support local businesses. Family friendly. read more

Top Pot - Hot Pot Near Me - Pleasanton, California

See all

Top Pot is open late, and they're next to San Francisco Premium Output. Make them a perfect spot for a late dinner after your all-day shopping! The meat quality was average, and had fewer selections than most hotpot restaurants. But the service is excellent. We have very quick service, and everything we order is ready in a few minutes. The dining room is clean, and good space between tables. However, the temperature of the dining room setting is pretty cold with some wind. I don't know where it was coming from. Maybe it's not a bad thing for a hot pot dinner! Lol read more

See all