1. Top Notch IPM

    0

    Lathrop, CA

    Top Notch IPM

    5.0 (2 reviews)
    Closed • 7:00 am - 4:00 pm

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    Services - Top Notch IPM

    Pest inspection

    Pest preventative services

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    2 years ago

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    Pacific Pest Management

    Pacific Pest Management

    (137 reviews)

    Lundy-Trade Zone, North Valley

    I spoke to David today , he was wonderful . My HOA wouldn't…read morehelp me regarding services in my complex . I needed to get some answers regarding a service because I have a new puppy . I was worried that an area was sprayed . MYHOA Manor , told me to send an email to my office manager . This was urgent and I called Pacific Pest and they called me immediately and checked and double checked and got back to me . I was so worried. They PPM called and reassured me everything was OK . I am so Thankful for their quick response . This could have been a dangerous episode for my new puppy . Thank you PPM!!!

    == update June 8, 2025 === It's been over 8 months after the…read morejudgement and Pacific Pest Mgn. finally paid us the remaining $3558.76 as ordered by the court (out of the total of $5235). I can never bring myself to believe it that a business could refuse to follow a court order for so long. I spent endless time and energy during this period and I hope you, whomever reading this review, could save your life and stay away from this company. What's both funny and frustrating is that this is not really a "win" for me - I'm literally just getting back my extra money paid to another provider to clean up Pacific Pest Mgn's mess. I cannot even collect interest because they filed SC-105 when I was out of the town, so the case was automatically closed after 10 days without the typical 10% annual interests (total $237.55).

    Orkin

    Orkin

    (44 reviews)

    Paragon-O'Toole, North San Jose

    It's been a nightmare dealing with Orkin. I signed a one year contract with them and their initial…read moreservice was not comprehensive: crawl spaces were not sprayed, cobwebs were not removed, and interior spaces were not dealt with so my tenants were still experiencing persistent pest issues. I called their customer service line to report the issues and was met with a snappy attitude about how it's not their fault and that I need to subscribe to monthly treatments instead of quarterly. Sure. Even after agreeing and asking them to specifically take notes for the technician to be more detailed about their next visits by spraying the interior, setting traps for ants/roaches, and spraying all areas including the crawl space, the technician said all he was doing was a quick spray inside. WTF. We went through all this trouble to coordinate with the tenants only to be upsold on services that they will never execute on. What is the point of subscribing to an expensive monthly treatment if they can't even do their jobs right in the first place? Go with another company that will actually take care of you so you don't have the headache of dealing with persistent pest issues for your property.

    **Update:** After…read moreweeks of waiting, the manager finally responded. The manager, Luis Ramirez, is also the same person who came to my home, took pictures of the damage, and took away the paint chips and pieces of textured wall that were found on my carpet during the inspection. Despite seeing the damage himself and having the evidence in his possession, Luis Ramirez denied that Orkin's inspector caused the damage. His explanation made absolutely no sense. When someone leans a telescoping ladder against a textured wall and puts his body weight against that ladder while climbing into an attic, how is it possible that the wall would not be damaged? What is even more disappointing is that Luis Ramirez was the person responsible for handling my complaint. Instead of taking responsibility and trying to resolve the issue, he denied that any damage occurred from their inspection. Based on my experience, I do not believe Luis Ramirez was honest or forthcoming in handling this matter. If this is how a manager handles customer complaints and property damage, it raises serious concerns about how this location operates. A customer should be able to trust that their home will be treated with care and that the company will take responsibility when their service causes damage. I have tried to resolve this matter directly with Orkin, but I have been unable to reach a fair resolution. I will now be pursuing legal action against Luis Ramirez and this Orkin location to recover the cost of repairing my damaged wall. This experience has completely destroyed my trust in this company. I would strongly caution anyone considering using this location to think twice before allowing them into your home.

    Top Notch IPM - pest_control - Updated October 2026

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