I would highly discourage anyone from considering Portrait Dental. I booked with them based on…read morelocation and online reviews, but will not be back. Upon some followup research, I believe that the majority of positive online Google reviews are generated by the marketing management team at Dawson Dental. I wanted a cleaning and a rebonding of my front tooth. I've had this done before, with the same time between dental visits, and it was done in one appointment, not a big deal. Under two hours - not a severe case. This place dragged my process out to three separate appointments, used up my entire year's worth of dental insurance plus hundreds of dollars more, and they did not even end up giving me a full restoration of the front tooth. Instead of rebonding, it was suggested that I remove the initial bonding, which we did, but this involved under five minutes of shaving a tooth upon my final appointment. I was provided a supposedly complimentary whitening kit to use at home and asked to come in for yet another followup visit. Meanwhile I was charged as if they had provided full, end-result service. As a new client, you are required to take 1.25 hours upon initial visit to sit through an exam and diagnosis. I believe that they prefer to dizzy you with unnecessary details to waste time. I was not once during my three visits given a straight talk-through on what to expect. Their goal is to keep you coming for more appointments. Do your research -- this practice is all about the hustle. The front desk and hygienists are absolutely friendly, but there are so many better, more adept and honest dental providers in the dt that are worth putting your mouth, money, and time into.

The Dentist is great, administrative staff on the other had is just awful! My first visit was great…read morethe place is clean, staff seemed nice. I quickly learned how DISORGANIZED the staff is. I've experienced multiple incidents that have me and my partner looking for a new Dentist. They have a text messaging system that is just incredibly annoying. I received one text advising me I had been overcharged and requested that I update my address to be refunded. I thought it was odd to get a text versus a call with someone apologizing for their mistake. I promptly called and updated my address. A week later I get the same message, I call back, my address is up to date. I assumed it was an administrative error and gave it a pass. One month later I get the message again and I call back, they promise its been corrected and request to no longer receive text message alerts. Then it happens again, I call back and finally get reimbursed about 3 months later. I had booked my 6 month follow up appointment immediately after to ensure I had a set time that worked for me with the hygienist I liked. I received a call on the day of my appointment letting me know I was 30 minutes late to my appointment. This was the result of me requesting to be taken off the text messaging alerts. I did not receive prior notification of my upcoming appointment. They said I received an email as well and gave verbal confirmation of my appointment over the phone. Which did not! My email was incorrect in their system and had to be corrected, I had to reschedule my appointment and the earliest I could get was 2 months out. The straw that broke the camels back was my partner also having an awful experiences. On multiple occasions his follow up appointments have been rescheduled. There was one instance where he received a call to reschedule and later on the same day was called again by the admin to see if his reschedule appointment could be moved again. They have also overcharged him and since has been seeing this Dentist he has NEVER had an appointment not be re-scheduled on him. Its such a shame to have to look for another Dentist and hygienist. Its so hard to find ones that is as great as this place but the management of the place is just so horrible and frustrating that I just cant see myself going back.

Dental health is so very necessary to basic human health & wellbeing…read more The entire team here makes all of that a priority and a reassuring experience! I'm especially grateful for my dentist, my hygienist, the administrators, and all the other kind folks at the clinic!

I had a semi annual cleaning at Mint Dentistry this afternoon. I'm not a fan of going to the…read moredentist but as usual Lina, my hygienist, made it a better experience with her friendly and distracting chatter. Lip balms are complimentary and thanks for the goodie bag with a toothbrush and toothpaste.

I'm one of those people that doesn't hate dentist offices but still likes to put off regular…read morecleanings and check-ups. This kind of office, however, might just change that. It's really been as pleasant an experience seeing the dentist can be! I've been here for a regular cleaning and check-up, as well as a wisdom tooth removal. The receptionist is always friendly and cheerful, I've been seen to speedily, it's really convenient to book and change appointments, and I *love* the TV on the ceiling :) Dr. Liang has also been great, and I am definitely going to keep returning here for all my dental needs.

Wasted my time going to this dentist and they didn't deal properly with the issue that I had. In…read morethe past, I have also spent a lot of money with them both insurance and cash. Not happy with the way they handled my issue.

I had a serious complication with my wisdom tooth where there were three extra mini teeth under my…read morewisdom tooth and doctor B took care of it with absolute skill and care. I was very happy with the experience and I highly recommend it !

Love Dr B and all the staff!…read more First found this practice when I had a dental emergency - his was the first local practice that managed to fit me in same day, and I couldn't be more thrilled to have stumbled upon them. Doesn't have all the (unnecessary) bells and whistles you sometimes see (eg tvs, noise cancelling headphones, etc)...just a super skilled dentist, great hygienist, and extra lovely support staff. Also: I pay out of pocket and the receptionist always provides me w an estimate before any work is done, just to make sure I know what I'm in for. Prices are perfectly reasonable, but dentistry is expensive, and appreciate that extra bit of consideration on their end!

#ServiceStarShoutout I had a good couple of terrible dentists in my lifetime. Coming here I was…read moreassigned to Dr. Hollander and I enjoyed the experience with her so far. While my teeth are aesthetically straight, I always had a hunch that my alignment was off and she was the first to point it out and the reasons behind, giving me a referral to another specialist as a health concern, rather than for aesthetics. As my bite can cause more ongoing maintenance. I feel like most dentists try to sell you on additional treatments just to make extra money but she really seems to bring out concerns I had for a while and explain what options I have. She is very knowledgeable compare to the dentists I've tried in the past through gift card recommendations on sign up. She was kind to do my first dental cleaning as well as the consultation. While it could be because the dental hygienist couldn't make it to the shift, she explained she actually enjoyed doing it for the first appointment, so she can assess the teeth closer. She's really personable and easy to talk to and learned a lot about how she got in the business and her family. I'm sure she can put even those most reluctant at ease. The clinic also follows full COVID protocols, you'll have to sign forms online/in-person. Pens are sanitized between uses. Appropriate barriers are in place. They also followed up with me and asked if I have developed any COVID symptoms since I've visited. I wish they had an automatic charge on my insurance like some other health providers. That would've saved me the trouble of dealing with admin work of submitting my receipts.

I had gone to this dentist for many years and you will have a great dental experience here. The…read morestaff is very friendly and they take notes to further the discussion the next time your visit. Note that they will pressure you to get every service under the sun, all about the money. I had all my fillings redone (questionable) and I was told that I should have various other questionable procedures done. I asked for a second opinion from other dentists regarding some of the procedures which they said no to. When I brought this up to the dentist, I was essentially told "oh, what do they know". If you are ok to tell them that you don't want these extra things done and please don't ask again, you will have a great experience.

Dr Pirbhai and her team here are amazing. Been going here for a few years now and always have…read morefriendly service, honest feedback and professional treatment. I had my first cavity ever a couple years ago (!) and Dr Pirbhai was very patient and accommodating with me.

The staff are very friendly and the office is very nice. I was impressed by the staff since, being…read moreCanada and having lots of people immigrating with credentials that aren't recognized, everyone I dealt with was a dentist. However, it seemed odd that they said I had six cavities. They very patiently walked me through all the work that would need to be done, around $1,500 with my insurance. I'd never had a cavity before, it had only been a year since my last appointment, and nothing about my life had changed. I put off scheduling fillings and scheduled an appointment with a different dentist to get a second opinion. This was a year and a half ago and I've since seen two different dentists, neither of which said I had any cavities. When I mentioned this to one of them, she said that while there are two spots she's keeping an eye on, they don't need to be drilled. Because they haven't gone more than halfway through the enamel, they may resolve on their own. Dentistry is a subjective art. People have different thresholds for when they want to have fillings put in. I prefer to not drill holes in my teeth if it's not strictly necessary. You may feel differently. Just know that they set the threshold for drilling very high.

Worst place ever. 1. Price is not as advertised. Very…read moremisleading 2. Dentists are not Canadian educated. And very rough and unskilled 3. Cleaning promotion is for 30 min only very rushed and rough. 4. Worst of all after told them I will not return, they sold my contact to telemarketer. I get spam texts!!! Terrible place. Avoid at all cost.

Very dishonest and unprofessional. They were not transparent…read moreabout costs or treatment, and I left feeling completely taken advantage of. I would not recommend this place to anyone. Be careful.

Always a great experience. I've been a patient for over 10…read moreyears. Careful, thorough cleaning, honest feedback on when I slack off on the flossing lol... professional staff and nice office.

if there was a star lower, I would give that. I went here for cleaning, and left bleeding from my…read moregums. They wanted to make money out of my insurance I guess, so their hygienist spent 1 hour on half side of my teeth. Basically, to waste time, she drilled so much that it damaged a nerve and I started bleeding. I called them to tell them I have blood oozing out and was told to take salt water gargle. Finally, at 1 am I had to go in an ER because the blood wouldn't stop. I had to spit blood every 45 sec, because my mouth would be full. ER couldn't stop the blood, because it was a dental issue I guess. Next morning, I went to them and they (with a straight face) heard everything and asked me to go to a specialist. They booked an appointment for me for that afternoon. It's was already 24 hours of no sleep, or food, or sleep. After 24 hours and blood all over and around me, I was finally fixed with stitches. I would upload the pictures of the massacre but it might trigger ppl. Please save yourselves. Edit: I have posted the above review again because my previous review is some how deleted. I went here Nov/ December 2021 The hygienist name was: SHELBY Please don't blindly go with positive reviews for Shelby. They are all added by friends and family. I have proof to show what Shelby really does you your teeth and mental health.