Amazing customer service and high quality service. Visiting Ft Worth from out of town and they…read moretreated us like family! Took the time to explain problems, great price to replace transmission and kept us updated on status Would definitely recommend. 5 star service! Thank you Lisa, Taylor, and Buddy!

while the employees are very kind, I feel I was treated unfairly simply because I was a senior…read morecitizen female. I began my journey with multistate in March and finally in July Integrity Auto mechanics in Colleyville fixed my problem after I had spent almost $6000 with multi state. My problem was obviously not transmission, but a completely melted down cable that controlled all the electrical parts of my vehicle which Integrity fixed for $600. Every time I would take my car back into multistate after replacing my transmission, they would say oh it's the cable from the gearshift, then it was the electric switch on the transmission itself. Finally, they admitted it was electrical and sent me to integrity where Matt promptly found the problem and fixed it for $600 and he said it was just a blessing my car didn't catch on fire and me driving it. Thank you, Matt at integrity auto. Go there first before you go to multistate it'll save you a lot of money.

Excellent work, quick and straightforward!…read more I came in for a general diagnostic, they were able to fit me in same day and had the evaluation knocked out in an hour. Came back's the next day and they got everything squared away!

They're always very helpful and have a positive attitude every time I come to get my car serviced…read more Would recommend to others!

This is my third vehicle I've taken to ATW and Terry is "The Man"! He's fixed my BMW and two Ford…read moreF150s. From complete overhauls to Valve body repairs he knows what he's doing and very OCD to get the job done right! Honest and straight shooting mechanic. Hard to find these days. Better than a dealer hands down.

My first week in Fort Worth coming from Houston and the gears on my wife's Durango start slipping…read more One of those newer cars that doesn't have an ATF dipstick on it so i don't even know where to start. I don't have a local guy for anything yet - including transmissions. I took a chance that the few Yelp reviews regarding transmissions were accurate and dropped into this place. Terry pulled a car off of a lift to get mine fixed up while I was waiting. He did all of this while teaching his apprentice how to pull a transmission out of a Buick. Nicest guy in the world, honest about what was wrong, didn't overcharge me, didn't make up stuff that needed to be done. Terry's one of those guys that just knows what he's doing and will bend over backwards to help you out. I got a transmission guy in Fort Worth now.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Great company had BMW Transmission rebuild with them. Car drives like a new vehicle very honest and…read moremost are Cowboys fans lol

Raymond is hands down the best transmission guy! Great at his job and honest!! Over the last 7…read moreyears he has helped me out in a pinch many times. He's not the cheapest but I pay for knowledge.

I needed a car inspection, and my mechanic recommended this shop. When I approached the counter, I…read morewas met by a very rude young man. Another employee stepped in, apologized, and mentioned that they constantly have to address his behavior. Honestly, if someone needs to be spoken to about their conduct on a daily basis, they shouldn't be working at your establishment. Because of that interaction, I'm not likely to return to this location. I will say the rest of the staff was polite and helpful.

Priscilla, my SUV, was making a rattling noise. I feared a big repair bill, but something had to…read morebe done before the "issue" became serious, so I dropped her off here one morning. A few hours later, I received a voice mail to call or stop by. I came back late afternoon and one of the mechanics explained that a plate covering up a reservoir in back underside of my SUV had become loose and was causing the rattling. The mechanic tightened up the screws and my car was fine. I was so relieved! Then, I realized, the mechanics here are HONEST! I stared at him for a few and he just smiled. I said, "Thank you, how much do I owe y'all?" His response, "No charge. We hope to see you back for some mainetance." Wowzers! My hubby and I are now taking our vehicles here for all maintenance!

Good communication from the start. Felt listened too by the owner. Front staff is friendly and…read moreeager to help. Wanted a different oil that's harder to get and they were able to get no problem. Fast and efficient will definitely be back !

Good customer service, relatively fast turn around time on repairs, and fair prices. What more can…read moreyou ask for? I'd definitely come back again.