Sam was awesome. Communication was great from the start. Pricing was fair, and he did a fantastic…read morejob. Will definitely recommend to family and friends.

Knowledgeable, fair, and affordable. When you use Sam and his team you know you getting the best…read morevalue by someone with true integrity. You'll never feel like you're being taken advantage of and that alone is so valuable. Thanks Sam!

Extensive chat regarding my daughter's, 2003 Mercedes C230 W203 1.8 Kompressor 97K miles, which…read morethey made until 2008 & hardly modified thereafter for the W204 except for the chassis & styling mods ("facelift") on into late 2015. I asked about diagnostics informing them that I had already performed my own diagnostics having owned a automotive shop in the 1990s but being 65 with disc degeneration from C3 to C7 along with my eyesight not so good anymore I needed some more capable fresh eyes on the matter with regards to the CEL & perhaps performing a smoke test & isolating a vacuum leak which was causing the Emissions system, specifically the purge circuit for the charcoal canister to fail registering with a code. I informed them that I had already ferreted it out with the TSB's & confirmed that the fuel filler neck had been replaced as per a warranty recall but that instead of a hard plastic Teflon vacuum line there was a fuel line in place which I suspect it was collapsing upon evacuation of the purge system "call". I also informed them that I had already replaced the fuel cap, the purge valve, with items from Amazon, & the dealer without the issue resolving itself. I also informed them that I had a iCarSoft along with a LAUNCH CRP, EQUUS 3140 INNOVA & an ACTRON CP9410 scanner tools & that I was able to read, clear & monitor in real time the issue with regards to the CEL. They came back & said they don't work on old cars.... Or that they quit working on cars that old a couple years ago. Which is just bullshit. If you go to their site Facebook page or otherwise, even their ad/advertisement shows a C Class, W203 car that they claim to have worked on which is exactly what my daughter's car is. They just don't want customers like me that know what they're talking about because they won't be able to take advantage of me & now they refuse to even respond to me over chat. I even gave them the chance to say just let me know that "I'm one of THOSE customers, & that you don't really wanna deal with people like me" but they're fucking cowards & therefore they're liars because they don't want to tell the truth. I wouldn't deal with liars if I were you .

I chose Great Motors because they are a smaller business with consistently high reviews and offered…read morea reasonable price compared to Sewell Subaru. I provided them with the diagnostic from Sewell, which clearly indicated that my vehicle needed a new AC condenser and both rear wheel bearings. After a week in the shop, I was informed that the AC was still not working and that my car had developed a new "screeching" noise that was not present prior to service. I later learned that instead of replacing the AC condenser, as the diagnostic indicated, they replaced the AC compressor. Great Motors then charged an additional $188 to re-diagnose the same issue, when it was their mistake that they replaced the AC compressor instead of the condenser. Their misunderstanding of the difference between these AC parts resulted in an additional hundreds of dollars!! Unfortunately, this experience left me with a car that was incorrectly repaired, unnecessary additional fees and concerns about both the accuracy of their work and accountability. While I wanted to support a local business, I cannot recommend Great Motors based on this unsatisfactory outcome.

I can't say enough good things about my experience with NRH Auto. After everything I've been…read morethrough trying to get my car repaired, finding this shop was truly a blessing. My Audi A4 had gotten to the point where it sounded like it was ready to fall apart. I had previously taken it to the dealership and was quoted over $1,500 to replace my left wheel bearing. Because I simply wasn't in a position to spend thousands of dollars on a repair right now, I had tried going another route with a mobile mechanic--and unfortunately ended up getting ripped off in the process. Needless to say, by the time I came to NRH Auto, I was frustrated and honestly a little apprehensive about trusting another mechanic. When I arrived, I spoke with one of the owner's sons. He took the time to look up the part and put together a quote for the repair. The initial amount was still a little outside of what I could comfortably afford, so I simply asked if there was anything they could do to work with me. And they did. They were able to get my repair done for about half of what the dealership had quoted me, and there was no sacrificing the level of service. My car was completed in approximately 2 1/2 hours, and they even dropped me off at my home nearby and picked me back up when my car was ready. What stood out to me most was how I was treated. I never felt pressured, taken advantage of, or like they were trying to add unnecessary repairs. They listened, worked with me, and got the job done. After dealing with a dealership quote I couldn't afford and then being taken advantage of by someone else, I think I've finally found an honest, skilled, and reasonably priced mechanic shop that I can trust with my Audi A4. Thank you, NRH Auto, for treating me like a person and not just another repair ticket. You have definitely earned a returning customer!

I needed two studs replaced on my 2008 Acura MDX. Joseph was communicative and helpful when…read moresearching for an auto shop. I drove from Lewisville for this repair. Him and his brother were cool guys to do business with. The pricing was definitely reasonable. If I need something else done, I'm coming to them because they perform quality work.

They provide a quick free inspection right at the convenience of your home!…read more Job R. is a very professional and knowledgeable technician who efficiently did my free inspection right at my apartment complex (only took 15-20mins). I previously went to another brake place and they recommended me to change all 4 brake pads , but upon Job's inspection, I was told I still had 7mm and 6mm to my front and back pads--which are still good for a while. Overall, I'm very satisfied with the great service!

I cannot say enough good things about this place. I didn't have to miss a minute of work and my…read morebrakes got serviced. My tech even showed me pictures of everything and said my front rotor needed replacing....and backed it up with photos. Reasonably priced and excellent customer service. Highly recommend!

Excellent customer service from the first connection by phone for a quote to the service being…read moreperformed on my car. Since I'm an elderly woman I have found that a lot of businesses try to take advantage of me by "padding" the ticket. I had the opposite experience here. Highly reccomend!!

When you ask for a specific quote and get a response that clearly tells you they didn't read the…read moredetails, so you follow up to make sure that price he just gave includes what he left out (replacing transmission filter) which he then says, "no" and further responds with some Grade-A BS. It does not take 9-hours to replace an automatic transmission filter... A "faith-based automotive repair franchise" with deceitful behavior is right on par with American religious behavior.

Best mechanic in the DFW! Great customer service and honest work. Always make sure i'm well taken…read morecare of for a great price !

This is an efficient shop run by an honest, competent mechanic. No appointment. First come first…read moreserve. No chitchat, to the point style communication. I called the day before about the engine problem. Boss gave a decent estimate. I showed up the next morning and saw him in the parking lot. He checked the car right away, ordered the parts and told me to wait inside. They started working on the car, took apart the engine cover and showed me the old parts, and the new parts to be put in before wrapping up. The whole thing was done in an hour, much quicker than the book labor rate. The car was left running for another 30-40 mins to let the sealant cured. Boss didn't explain that. He just said it was not ready. Boss is super busy running in & out, inspect incoming vehicles, talking to customers in person, follow up on repairs by the team, ordering parts and answering messages and inquiries, doing cashiering, writing receipts. I can see why he can't do all that all the time but he is pretty close to Mr. Do it all. Most people would be overwhelmed in his shoes, but he is pretty calm the whole time. I can easily give 5 stars for the value and quality of work it provides.

First time visiting this auto repair shop they repair my battery and check other items on my car…read moregave me a very good deal I will return thank you for the fast service

Pricing has gone up, not what the place used to be. Good to get a cheap oil change, but other than…read morethat, I wouldn't come back here.

Quick response with very helpful seemingly honest answers and a fair rate for the scope of work…read morerequired. Expediency matters when your car is down. Sedrick has been great and seems in Market Value for turnkey services as well.

Oil chg and transmission flush on a 2016 Mercedes Sprinter 3500 van. I couldn't be happier with the…read moreservice. Charlie went over all that he did as well as checking brakes and fluids. Very reasonable price for services. I would use them again in a heartbeat!