This was my first time visiting this facility and I must say it was worth finding. My car kept…read moremaking squeaky noises and I went to different places and they told me basically my vehicle was unsafe to drive. I needed my rotters and break pads done, in the front of my car and back and I was able to get it done the next day. I like that they offer a Finical Assistance if you're unable to pay that day. The service was really good and the price and the value was worth it. Great customer service and great communication with the owner Blake. I will be using this place services in the future. Trustworthy and caring service was provide to me. Thank you for caring for my car because that's like my baby and you guys took care of her with love. Thank you.

Where reliable and professional and on time and trustable…read more They did saved me a lots of money with the same job dealership wants to do for me ..

while the employees are very kind, I feel I was treated unfairly simply because I was a senior…read morecitizen female. I began my journey with multistate in March and finally in July Integrity Auto mechanics in Colleyville fixed my problem after I had spent almost $6000 with multi state. My problem was obviously not transmission, but a completely melted down cable that controlled all the electrical parts of my vehicle which Integrity fixed for $600. Every time I would take my car back into multistate after replacing my transmission, they would say oh it's the cable from the gearshift, then it was the electric switch on the transmission itself. Finally, they admitted it was electrical and sent me to integrity where Matt promptly found the problem and fixed it for $600 and he said it was just a blessing my car didn't catch on fire and me driving it. Thank you, Matt at integrity auto. Go there first before you go to multistate it'll save you a lot of money.

Amazing customer service and high quality service. Visiting Ft Worth from out of town and they…read moretreated us like family! Took the time to explain problems, great price to replace transmission and kept us updated on status Would definitely recommend. 5 star service! Thank you Lisa, Taylor, and Buddy!

Owner is super nice & down to earth! My car needed new control arms, suspension, struts, tire rod &…read morefixed within 1 day! It's been 3 days and no issues and feels like driving a brand new car! Highly recommended -Franklin

Saved me big time. Was 50 miles from home and got a critical battery charging failure indicator in…read moremy BMW. Called these guys up, they got me in right away, provided accurate and honest diagnostics, completed the repair same day, and saved me a ton of money/time/hassle in what could have very easily been a much more stressful and expensive situation. Go out of your way to bring your car here

This is my third vehicle I've taken to ATW and Terry is "The Man"! He's fixed my BMW and two Ford…read moreF150s. From complete overhauls to Valve body repairs he knows what he's doing and very OCD to get the job done right! Honest and straight shooting mechanic. Hard to find these days. Better than a dealer hands down.

My first week in Fort Worth coming from Houston and the gears on my wife's Durango start slipping…read more One of those newer cars that doesn't have an ATF dipstick on it so i don't even know where to start. I don't have a local guy for anything yet - including transmissions. I took a chance that the few Yelp reviews regarding transmissions were accurate and dropped into this place. Terry pulled a car off of a lift to get mine fixed up while I was waiting. He did all of this while teaching his apprentice how to pull a transmission out of a Buick. Nicest guy in the world, honest about what was wrong, didn't overcharge me, didn't make up stuff that needed to be done. Terry's one of those guys that just knows what he's doing and will bend over backwards to help you out. I got a transmission guy in Fort Worth now.

I made an appointment to have my breaks replaced. When I brought it in, Ray and crew said I didn't…read moreneed to replace yet. What?!? A care repair place that's honest?! I was so grateful! I was taking a little road trip the next day and wanted to be sure. They even put air in my tires! This was my first interaction with Ichiban, but it definitely won't be my last. So nice to have an honest auto repair shop!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

A family member got taken advantage of here recently. Had came in and requested service of a…read morecertain part to be replaced. The shop did the whole opposite of the work. Did other work that wasn't requested even though the family member requested they call them first before they did any other service. Just so they can charge the labor fee of something that wasn't requested, as well. Aside from that, the part was used when requested branded new by client. Overall the vehicle remains the same, they are out of hundreds of dollars and have the same problem with the vehicle. DO NOT RECOMMEND THIS SHOP. SAVE YOUR MOMEY AND TIME. Will be posting on other social media platforms so clients can think twice before going here. Un familiar fue víctima de una estafa hace poco. Vino a solicitar el servicio de una pieza que debía reemplazar. El taller hizo todo lo contrario. Hizo otros trabajos que no le habían solicitado, aunque el familiar les pidió que los llamaran antes de realizar cualquier otro servicio. Solo para cobrar la mano de obra de algo que no le habían solicitado. Además, la pieza se usó nueva cuando el cliente la solicitó. En general, el vehículo sigue igual, han perdido cientos de dólares y tienen el mismo problema. NO RECOMIENDO ESTE TALLER. AHORRE SU TIEMPO Y DINERO. Publicaré esto en otras redes sociales para que los clientes lo piensen dos veces antes de ir.

Did great with my 92 blazer. Fast and efficient. Thanks again for the fast turn around and…read morecommunication with the process.

Highly experienced mechanics. Fast service & good work. Mechanics are cool and funny.read more

I needed a car inspection, and my mechanic recommended this shop. When I approached the counter, I…read morewas met by a very rude young man. Another employee stepped in, apologized, and mentioned that they constantly have to address his behavior. Honestly, if someone needs to be spoken to about their conduct on a daily basis, they shouldn't be working at your establishment. Because of that interaction, I'm not likely to return to this location. I will say the rest of the staff was polite and helpful.

Good customer service, relatively fast turn around time on repairs, and fair prices. What more can…read moreyou ask for? I'd definitely come back again.

Called for an appointment and was worked in to get a basic oil change, oil, and air filter with…read moresome additional scheduled maintenance. They did an excellent job and were very knowledgeable with suggestions to maintain the car with other potential services. No pressure. Did what I asked and explained care instructions on how to make the car last in top performance. It was good to have someone repair the car and not feel like they were trying to nickel and dime you. The receptionist/office manager was also very accommodating. Note: They have a humble setting and atmosphere but I would rather be with professionals who know their job than be in a high-profile place of incompetent workers. Thank you DFW Bimmer for helping me out and doing good work.

Sadly I'm unable to give a good recommendation for this business. A neighbor suggested this…read morebusiness and I reached out. Communication was good initially and we discussed the potential issue(s) and an estimate to have repairs done. I informed him he could stop by to take a look and provided my location. After that, nothing. I gave it more than a day as I understand people get busy but there was no other communication. No contact. No I'm busy, no rescheduling, no apology. Nothing. Bad for business and an awful way to treat a potential customer

Quality work and affordable service he is definitely willing to go the extra mike to satisfy the…read morecustomer