I removed a 2 star review because of the follow through in Roanoke Virginia Communication skills…read moreafter sale was a huge disappointment to us and still is. However, Jack pulled through above his conversation with us to make us happy and ensure everything was at a customer satisfaction level. He checked to ensure appliances were all working. Cleaning was very very good. l will apologize for being rude after 2 weeks of failure to update us. Please understand, most people will be more patient if unknown circumstances are explained to them. The team work of Jack, Richard, Tristan, Jacob, Chris in service, and Jeff in retail are very much appreciated in the end. Thank you for the follow through in the end! Please give recognition to these guys for their great ending.

We had originally went to a competitor in a search for a good travel trailer and when they kept us…read morewaiting, failed to pull the deposit we were to put up, and dragged their feet getting us up and out the door with a camper, we decided to give Camping World a chance. We were not disappointed... Sam is THE go-to salesman. If you go - he is the one to see. We told him what we were looking for and he pulled up his inventory and found six potential campers for us to see. He knew his products and he delivered on what he was selling. For someone who just started out about 18 months ago in the sales department, he had come a long way - having sold over 100 units in 2025. Most of all, he followed through and was patient as we deliberated as to which one we wanted to buy. Jacob, the sales manager, was very professional and was on the same page with Sam and took great care of us. No promises were made that were not followed through. I cannot tell you how well this process went. We got everything we wanted and purchased a newer camper than we figured we would get. The whole experience was way over and above what we expected. I will buy from them again.

Recently we were traveling through Virginia and had a problem with our travel trailer wheel…read morebearings. We were camping nearby. I called them and as it was Thursday they had me come on in and they would check it right away in case parts had to be ordered. True to their word they got right on it. They found the issue and addressed it. We were treated well and were on the road later. The next day the service supervisor called us to check and see if everything was okay. He sent pictures of the work they had done in case we might need them for future reference. We appreciated their care and the way the service was handled.

There was no sense of urgency whatsoever there. We looked at several listings of the used campers…read moreand went to look to see if we could get a good deal on one. The salesperson (I'm not naming names) only showed us those we looked at and a few we happened to see while there. He did not look on his inventory to see if there were anything comparable to what we were asking for. We had found one we liked and had to wait for them to get the camper ready. We waited a week and nothing but crickets. Details are everything. The camper's jack foot was covered by dirt and gravel and the salesperson was like, "Oh, we just moved it here..." There was a lot that could have been done but didn't because there was no urgency to make a sale. Nothing comparable was offered or shown. Only after we talked about one camper did my wife go home and search their inventory did we find other campers that were better than the one we originally enquired about. This could have been a much better process. We went to a competitor in the area and it was night and day. The salesperson knew their inventory, helped us see comparable units, and their team from finance to their general manager were proactive and helped us find a much better deal than what we could have found elsewhere. I've never been to a business that seemed to care less whether they sold a product or not. This was the case here. From a leadership and management standpoint there needs to be a hard look at this situation and corrections made in order to improve their organization. The whole interaction made no sense. But, their loss was a competitor's gain. Time is money folks - don't make your customer wait.

Friendly people and great customer service (quick help with a broken shower). Highly recommend!read more

From the owner: We sell new and used towable RVs. We have a propane filling station. We sell parts and accessories…read morein our store as well. We also rent towable RVs - pop-ups and hybrid travel trailers. Call for rates.

I recently purchased a 2021 Keystone Raptor. I traded in. 2012 Keystone Avalanche…read more I found RV Outlet USA online and thought the prices couldn't be real. I called and spoke with Matt. He went over my trade and made an offer over the phone. I was apprehensive because the price of the Raptor and value on my trade seemed too good to be true. It was $20,000 better than any dealer near me. I brought my trade down and the deal was exactly what we discussed over the phone. I felt zero pressure and couldn't be happier with the experience.

Once the camper is sold. You are on your own. Brand new camper purchase and had a few warranty…read morethings that needed to be fixed. Couldn't get anyone to answer in service. Contacted salesperson Tracy, that was no help either. Emailed, left messages, etc. no response. Pretty much worthless. We wouldn't recommend purchasing from them and we will definitely go elsewhere in the future.

Kept my camper way past when it was supposed to be ready. Made calls a couple of times. Finally…read morecame in. It was in due to errors they made when they last had it. The service guy slouched in the chair with tons of attitude. I told him my repairs had already been paid for. He said others had been paid for as well. Ended up finding the manager. Told him his service guy needed some customer service training and I wanted my camper. Got it, but won't be back!

We needed a brake assembly when we broke down on the side of the road. We called and they had the…read morepart. Staff were pleasant to deal with.

Yup. I too join the sucker pool. Only wish I knew and researched this scam before I paid as well…read more My trucks been on the website for 50 (+) days and not a single call even lowering the price 5k. I can't believe I fell for it.. Oh well, car sold on Craigslist in 6 days. Once driven phone pitch people will eventually get struck by lightning or die in a head on collision while on there way to a family function. Bad online Karma & bad juju. And life goes on. Anyway. We can do a class action lawsuit on this company? I would def put down my signature.

This is a scam…read more Once Driven mines phone numbers from Craigslist advertisements, despite them clearly stating that sellers don't want to be contacted by commercial parties. They figured out how to leave voicemails without cell phones ringing, so their auto dialer leaves a flurry of messages from "Aaron". This is in spite of being on the do not call list. They'll offer to sell your vehicle for a $200 fee, which they claim is refundable. Their hope is that most people won't bother to request a refund, or simply not check to see if it was sent. Have a look at other reviews and you'll see that most people who received a refund had to file a complaint with their credit card company. Do not do business with them. Longwood Industries DBA OnceDriven 1617 Longwood Ave Bedford, VA 24523

Howdy y'all! This one goes out to my out of state folks I live in North Texas and stumbled onto…read moreECAS from an auto trader posting of a salvage title 2019 Ford Mustang and mainly worked with George over the phone, asking questions about the car and some behind the scenes info and what not. George and the folks on his team were real easy to work with and talk to. Couple things to note, they only take wire transfers, money orders, or cashiers checks so my EFT, credit/ debit card folks are gonna be stuck unless you want to fly out there. I made my purchase on or about 3/20/26, and George even worked with me on getting set up with a shipper they'd planned to have come out towards my neck of the woods that following week, but unfortunately that fell through. I received the car as advertised on 4/18/26 after using Montway auto shipping via UShip and it is a beauty. All in all, the staff at ECAS was great, very patient with me because I'd called NUMEROUS times during the month after purchase for updates and such. I would just recommend that there be a little bit more explanation of what to expect when dealing with shipping companies and how long that process can take.

Do NOT buy from George and East Coast as George is a thief! Why? I bought a 2016 Jaguar F-Type from…read morethere that was: 1) Salt water damaged and that HAS to be disclosed per VA law. He did not disclose it. 2) The dashboard says the car has 87,XXX on the odometer but the ECM that was changed out says it has 155,xxx on the car. They know it I assure you as the garage staff is very skilled in knowing what they have and what they can change with parts from other cars. 3) The car was posted as "run & drive." Sure, but the motor, when it did run, was damaged due to the timing chain (It has 2 chains) being off by several teeth. (One chain was strong enough to power up the car but every second damaged the motor more.) Thus, the impact to the motor was catastrophic. Do NOT buy from East Coast Auto Source in Bedford, VA