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Berglund Luxury Roanoke

3.2 (11 reviews)
Closed • 8:30 am - 6:00 pm

Services - Berglund Luxury Roanoke

Auto maintenance

Auto repairs

Auto brake repair

4 More Services

Auto engine repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Berglund Luxury Roanoke Photos

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Mr. Tire Auto Service Centers

Mr. Tire Auto Service Centers

(18 reviews)

I had a tire installed at this location about a month ago and recently discovered they installed…read morethe WRONG tire size on my vehicle. My 2018 Chevy Malibu Hybrid requires 225/55R17, but they installed 245/45R17. This is a safety issue. I only discovered the issue after getting a flat and checking all of my tires. When I contacted the store to have it corrected, both the manager and assistant manager were dismissive, rude, and hung up on me multiple times. They insisted their system was correct and refused to take responsibility. I also went to the location with a flat tire and was told there would be at least an hour wait despite there being minimal customers, and no assistance was offered while my tire was actively losing air. I ended up having to leave and attempt the repair myself. I have filed complaints with the Better Business Bureau and the National Highway Traffic Safety Administration due to the safety concern and lack of accountability. I strongly recommend double checking any work done here, as this experience raised serious concerns about both service quality and professionalism.

Took a car in for an inspection and, boy, did they see this grey-haired, female, senior citizen…read morecoming. My husband suggested this place because it was on a main road near my regular shopping spots. The result: an estimated $2,000 in repairs before it would pass. I told them to slap the rejection sticker on it and we made an appointment with a very reputable but out-of-the-way garage. All it needed was a couple of new tires. What a rip joint!

Berglund Luxury Roanoke - autorepair - Updated May 2026

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