The only shop I trust and use. Rob Marra is honest and goes out of his way to help. Service is…read moreexcellent. I brought my daughter's vehicle in about 7-8 years ago for first time and he exceeded my expectations. They also own Mainly Brakes and sell tires at good prices. Tell him Darin sent you. You won't be disappointed.

I took my car in for a "second opinion" post accident and post insurance claim. Although our…read moreinsurance denied our claim, this business was very helpfull to pinpoint our issue and gave a reasonable repair plan. Very professional and steller work ethic.

Good Service. Great People. Honest. Understanding…read more I broke down mid road trip in little ol' Christiansburg VA. I was worried about finding an honest mechanic in a town I had never been to especially because I had no time to do research. Modern Automotive was the first place that came up in Google and I went there. I was in good hands. I first spoke with Thomas Morris who immediately put me at ease with his honesty and genuine problem-solving attitude. I left my car with them and continued on my trip in a rental. Through a series of MY mistakes and lack of ability to figure out how to get my car back once they had completed the work, it was left there for far more than the original time I thought it would be. But they were extremely gracious with me and helped me figure out a good solution. During this time I spoke much with Chuck Swain (Owner) over the phone. He was incredibly generous, good-hearted and honest toward me. It was so refreshing to meet honest businessmen like these, and I would recommend their service to anyone. Thank you guys.

Terrible customer service. They act like they don't want your business. Called ahead to see if I…read morecould get an inspection done. They told me I would need to leave it there all morning but what they really meant was that they didn't have the time to do it. At 1pm they admitted that they wouldn't be getting to it any time soon. I get it, things happen and things get backed up. All they needed to do was acknowledge the problem and apologize for wasting my time. Instead they handed me my keys back with a smile as if my business was a complete bother to them.

Conner is beyond words Quality Customer Service!!!!!!!!…read moreI take my Cars there and my Family does as well

Made an appointment for 11:30 and was greeted on time. I had a bolt in my tire and they fixed it…read morewithin the hour. The coffee and free water was a nice touch while waiting a few extra minutes!

Traveling when had trouble with my car. They fixed my problem and got me back on the road. Highly…read morerecommend! Friendly, knowledgeable, and efficient. Wish they were in my town!

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

I had a great experience at The Mechanic. I had a relatively large repair done and Dana and Darla…read morewere highly communicative and helpful answering all of my questions and made sure the repair was done right. Their customer service is unmatched. I will be returning for any repairs I may need in the future! If you are looking for a mechanic that will be honest and trustworthy, look no further! Additionally, their prices were extremely reasonable for such a complicated repair.

Stay away. I went in for a simple muffler replacement (verified by 2 other shops). They quoted me…read more$250 & said they had the muffler in stock. When I arrived, Steve said he had it put on a lift and they "discovered" that all of the pipes and joints were so rusty, that he was afraid that when he started cutting into it, that basically the entire undercarriage would have to be replaced : large rear muffler, large front muffler, the small muffler we spoke about, ALL the piping and "probably more". I asked how much and was told "at least $1200". They said they'd order the parts for the next day. When I left, I could hear odd knocking on the bottom and the smell of exhaust in the front cabin that wasn't there before, or ever. I called back the next day to report this and was blown off with "ma'am, you have an exhaust leak and the knocking you are hearing is because you probably drove over something". I knew then they were not on the up and up, so I played along and asked if my parts came in. They said yes, all but one. I asked what they were missing and was told "a part". He kept saying "just a part" but would not tell me WHAT part. Finally I was forceful and told him I needed the name of "the part". . Steve finally said, the Catalytic Converter. Horses***!. He said I needed that too. Tack on another several hundred dollars, plus labor. Scammers! I took it somewhere else the next morning, and the only thing it needed was the muffler, parts & labor $95. I've heard of stories like this, but, wow, the level of deception was criminal.

my wife had a deer run into driver side of our BMW convertible and had it repaired beyond my…read moreexpectations! I'm very particular about my cars and was prepared to sell it after the repairs. Best work I've seen in quite awhile. I just sold the car yesterday and got top $$ for its excellent condition. I had another minor hit when someone baked into the front end, minor repair but again excellent work a perfect paint match, I would highly recommend them for their word and customer service.

Would give 0 stars if I could. I took my van in for repairs and got it back with an $8000.00 camera…read moreissue. They told me they probably missed it on initial inspection and now insurance won't cover it. All they can say is sorry, we aren't doing anything about it. Now I have a $500 diagnostic bill from the dealer and an $8000 wiring harness repair that was damaged in the glass area where they removed and installed a new glass that was not broken before I took it to them to be repaired.

I been using Blue Ridge on 419 for all my autos. Prompt courteous and professional service is what…read moreI like about these folks. The auto techs always keep you posted on what they find. FIVE STARS PLUS Calvin Bower Salem Va

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

Took a Carvanna car with warranty in because of a flywheel problem. Carvanna directly pays from…read moretheir insurer. Bug Shop would not talk to the company and told me I would have to deal with that. Ended up taking it to a dealer who quickly got things approved and fixed and paid no problem. Pretty backwoods kind of treatment.

My vehicle quit on me- had no idea where to take it because the shop my people always use closed…read more That mechanic highly recommended This place- The Bug Shop. They called with updates and just communicated effectively and my vehicle has been running great! They also had my vehicle back to me in like three or four days which was really fast for everything that was wrong with it and they had to order parts!