A very big Thank You for fixing the fuel lines on my old Mercedes. Another shop could not get the…read moreparts and another shop was too busy to take it .

The people at the clinic do awesome quality work every time. That's what's kept them in business…read morefor decades. They don't just do the exotic cars but also your family car. Plus, the clinic is in a great location.

They are a well known established foreign makes Service and…read moremaintenance center in the Roanoke area. Extremely friendly and go out of their way towards providing the best and knowledgeable service. I have both my BMW and Porsche worked on there over the years.

Took my car in for an oil change, inspection and a general once over. They were very nice and did…read morethe work they promised. Car was ready earlier than expected. I will be using them again!

The only shop I trust and use. Rob Marra is honest and goes out of his way to help. Service is…read moreexcellent. I brought my daughter's vehicle in about 7-8 years ago for first time and he exceeded my expectations. They also own Mainly Brakes and sell tires at good prices. Tell him Darin sent you. You won't be disappointed.

I took my car in for a "second opinion" post accident and post insurance claim. Although our…read moreinsurance denied our claim, this business was very helpfull to pinpoint our issue and gave a reasonable repair plan. Very professional and steller work ethic.

This place is terrible. my car was in the shop for 3 months. Transmission getting replaced. The has…read moreto send work to other shops to do his repairs. Also, he has to get someone else to calibrate the replacement transmission. After getting the vehicle back a month later, it starts making a whining noise. I read up and it says it possibly low transmission fluid. I check the dip stick and it doesn't even show up on the dip stick. I have to add 3 quarts of transmission fluid. A few days later, my AC does not work. I take it to another shop and they tell me carrier bearing housing is missing. Likely from when they replaced the transmission, they didn't put this back on. I would highly suggest not using this place.

Great shop with the owner going out of his way to help. Took my car in spur of the moment brought…read moreit back and he and his other mechanic put it on the lift and diagnosed the problem and will be repairing it next week. Fair and honest and so helpful. Thank you Sam.

I brought my vehicle to Blue Ridge Truck & Auto for an annual safety inspection and rear brake…read moreservice. From start to finish, the team treated me with professionalism and respect. There was a minor mishap involving damage to my windshield due to improper visor tint strip removal during the inspection process. What mattered most to me was how it was handled. Richard, the owner, stepped up immediately and made it right. That speaks volumes about his character and accountability. Most importantly, the brake work itself is excellent. The car drives smoothly, with no shaking, wobble, or noise. The stopping power feels solid and confident. As a disabled Marine veteran, respect goes a long way with me. Every interaction was courteous. I was addressed respectfully and treated with genuine consideration. They took care of me and ensured the vehicle was safe and properly repaired. I appreciate businesses that stand behind their work. Blue Ridge Truck & Auto did exactly that.

Having some car trouble and called around they were one of the few shops to have availability. I…read morebrought my car in the next day and was warmly greeted, adequately communicated to, and well informed about my options. I am super impressed with the quality of service that I received. Grayson is awesome. Would highly recommend this shop for repairs

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

They are always on top of it. Great work and very knowledgeable. Price is fair. I take all my…read morevehicles (personal and business) to them.

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

Terrible customer service. They act like they don't want your business. Called ahead to see if I…read morecould get an inspection done. They told me I would need to leave it there all morning but what they really meant was that they didn't have the time to do it. At 1pm they admitted that they wouldn't be getting to it any time soon. I get it, things happen and things get backed up. All they needed to do was acknowledge the problem and apologize for wasting my time. Instead they handed me my keys back with a smile as if my business was a complete bother to them.

Went in to a State Inspection. Staff are very nice and helpful. You are even sent a text message…read morewhere you can approve or decline the services they offer. When you go back to pick up your car, you just pay for what you approved. Very efficient staff!