They are a well known established foreign makes Service and…read moremaintenance center in the Roanoke area. Extremely friendly and go out of their way towards providing the best and knowledgeable service. I have both my BMW and Porsche worked on there over the years.

Took my car in for an oil change, inspection and a general once over. They were very nice and did…read morethe work they promised. Car was ready earlier than expected. I will be using them again!

Not sure what's been going on with them the past couple of days, but they are top tier in my book…read more My best friend told me about them back in the late 90s and have been going to them ever since. I will not trust anyone else with working on my car. I trust them before any chain service center.

These guys are the best.!! Honest and fast.!! Mikes crew…read morelisten and make suggestions that get you back on the road fast !!

Traveling when had trouble with my car. They fixed my problem and got me back on the road. Highly…read morerecommend! Friendly, knowledgeable, and efficient. Wish they were in my town!

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

Stay away. I went in for a simple muffler replacement (verified by 2 other shops). They quoted me…read more$250 & said they had the muffler in stock. When I arrived, Steve said he had it put on a lift and they "discovered" that all of the pipes and joints were so rusty, that he was afraid that when he started cutting into it, that basically the entire undercarriage would have to be replaced : large rear muffler, large front muffler, the small muffler we spoke about, ALL the piping and "probably more". I asked how much and was told "at least $1200". They said they'd order the parts for the next day. When I left, I could hear odd knocking on the bottom and the smell of exhaust in the front cabin that wasn't there before, or ever. I called back the next day to report this and was blown off with "ma'am, you have an exhaust leak and the knocking you are hearing is because you probably drove over something". I knew then they were not on the up and up, so I played along and asked if my parts came in. They said yes, all but one. I asked what they were missing and was told "a part". He kept saying "just a part" but would not tell me WHAT part. Finally I was forceful and told him I needed the name of "the part". . Steve finally said, the Catalytic Converter. Horses***!. He said I needed that too. Tack on another several hundred dollars, plus labor. Scammers! I took it somewhere else the next morning, and the only thing it needed was the muffler, parts & labor $95. I've heard of stories like this, but, wow, the level of deception was criminal.

great guys, and reasonable prices and upfront and honest…read moreFixed a problem that I was left with from another local memchanic

Buddy and Kevin and their staff are as good as it gets. They're all top notch people as well as…read moregreat mechanics and do their best to get your vehicle back on the road in great working order and at a very reasonable price. I wouldn't take my vehicles anywhere else. Highly recommend Brandon Auto.

I was looking for somewhere to get my vehicle serviced since the Kia dealership is booked up…read moreonline for over a month, and was told about Brandon Automotive by a coworker. Took my car this morning at 7:30 for an inspection and oil change, and at 1:30 they're calling me to pick it up. Mind you they worked me in... Excellent customer service! friendly staff and very professional. Will not be going anywhere else but this place going forward.

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

This is a terrific group. I was in the process of moving and my car broke down and I had to leave…read moreit at the overflow lot for the night with a note and I had to go find a hotel. I called first thing in the morning explained what I thought was wrong and asked if they would be able to fix it. They fixed it, it was a very fair price, and I was on the road by 11 AM. There's a reason why A&D is so popular. They do a good job, they're a friendly group, and AAA backs them. So not to add to their list of work, but if I were you were in Roanoke and you needed car repairs go to A & D.

. Been new to Roanoke for about 5 years. Didn't know anyone…read moreso we took a shot with a few auto places and got burnt and ripped off. Went to affordable and dependable auto care, And hit the jackpot. Super great service, great repairs, great prices. All around best auto repair shop in SWVA. Such great people. If you are new to the roanoke area like we were and in need of auto repairs and services like new tires, This is definitely the go to place. Don't waste your time like we did and get scammed, go to affordable and dependable auto services.

Jimmy and his guys will take good care of you here. I know they will be honest with me and take…read morecare of my car. They have been "my guys" for a few years now. I don't take my car anywhere else. As a woman it is important to have mechanics you can trust. Come see them!

On June 1, 2026 I took my vehicle in for a state Inspection. I was told by Mitchell one of the…read moreowners that my 2016 Chevrolet Traverse failed inspection due to control arm bushings needed to be replaced and a leaky power steering hose and it would cost $750. I presume that he was trying to make me feel good when he said, "I knocked off $90! I didn't have $750 for repairs that he was seeking. Subsequently, I had another state inspection the following month by another inspection station and was told that there was nothing wrong with the control arm and bushings and that I didn't have a leak in my power steering hose and my car passed state inspection!!