Stay away. I went in for a simple muffler replacement (verified by 2 other shops). They quoted me…read more$250 & said they had the muffler in stock. When I arrived, Steve said he had it put on a lift and they "discovered" that all of the pipes and joints were so rusty, that he was afraid that when he started cutting into it, that basically the entire undercarriage would have to be replaced : large rear muffler, large front muffler, the small muffler we spoke about, ALL the piping and "probably more". I asked how much and was told "at least $1200". They said they'd order the parts for the next day. When I left, I could hear odd knocking on the bottom and the smell of exhaust in the front cabin that wasn't there before, or ever. I called back the next day to report this and was blown off with "ma'am, you have an exhaust leak and the knocking you are hearing is because you probably drove over something". I knew then they were not on the up and up, so I played along and asked if my parts came in. They said yes, all but one. I asked what they were missing and was told "a part". He kept saying "just a part" but would not tell me WHAT part. Finally I was forceful and told him I needed the name of "the part". . Steve finally said, the Catalytic Converter. Horses***!. He said I needed that too. Tack on another several hundred dollars, plus labor. Scammers! I took it somewhere else the next morning, and the only thing it needed was the muffler, parts & labor $95. I've heard of stories like this, but, wow, the level of deception was criminal.

great guys, and reasonable prices and upfront and honest…read moreFixed a problem that I was left with from another local memchanic

Went in to a State Inspection. Staff are very nice and helpful. You are even sent a text message…read morewhere you can approve or decline the services they offer. When you go back to pick up your car, you just pay for what you approved. Very efficient staff!

Terrible customer service. They act like they don't want your business. Called ahead to see if I…read morecould get an inspection done. They told me I would need to leave it there all morning but what they really meant was that they didn't have the time to do it. At 1pm they admitted that they wouldn't be getting to it any time soon. I get it, things happen and things get backed up. All they needed to do was acknowledge the problem and apologize for wasting my time. Instead they handed me my keys back with a smile as if my business was a complete bother to them.

Needed a new tire and they got me one very quickly! They took good care of me and were efficient…read moreand helpful.

Refilled ac in wrong place 2 different times .I told them it had to be filled behind my front tire…read morethey even yelled at me for telling them I watched them do it under the hood. Paid 300 for nothing. Don't feel comfortable at all with how I was treated. They don't deserve any stars. Never been talked to with so little respect. Obviously didn't get anything for my money and time. Shouldn't be charged for their mistakes.

Made an appointment for 11:30 and was greeted on time. I had a bolt in my tire and they fixed it…read morewithin the hour. The coffee and free water was a nice touch while waiting a few extra minutes!

Conner is beyond words Quality Customer Service!!!!!!!!…read moreI take my Cars there and my Family does as well

These guys were great! I got a flat tire on a college visit trip and needed to have it patched…read morebefore the 8hour trip home. The manager Al was super friendly and had us in and out in 40 minutes. He offered all sorts of hospitality while we waited. They reloaded the spare and all of our luggage and we were on our way!

My 83 yo mother took her car for a $20 inspection and they replaced a $6 bulb - charged her $81 for…read morelabor. They didn't give her a quote before doing the work. Never ever again. STAY AWAY and find a reputable place to do your repairs or inspections.

Hello my name is Tony, Chrysler 300 2005. Thank you affordable car Care for taking care of my car…read moreand fixing it. I like to thank the general manager Robert and the mechanics also work under him. Keep up the good work.

My gas door latch came off and the gentleman at Affordable Car Care put it back on in no time…read more Fast friendly service as always.

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

Don is a great guy and is one of the best mechanics in Christiansburg. I've known and gone to Don…read morefor almost 20 years now. Used to live just up the street from him. He works on all my vehicles. Bottom line: Don does solid work at a fair price. You just need to be flexible with him on your schedule and when he can do the work. He's very matter of fact. Some approach business with him by pushing agendas and expectations. Expect push back from him if you do this. If you want someone to tiptoe around your feelings only to upcharge you or fix things that aren't necessary, you'll be better going somewhere else. He may be gruff, but if you go in making a decision to assume he knows his stuff, and not be triggered...you'll find yourself discovering a gem in Don...and you might just make a friend in the process. He's a good dude.

Hands down this is the best repair shop in the area for older cars. Don was recommended to me…read moreabout 10 years ago when he soldered and welded to avoid replacing an entire electric seat in my Chrysler that had stuck in the short wife position.... saved me hundreds of dollars. Ever since then Don has been taking a common sennse approach to repairs rather than replacing entire modules with new equipment on our aging vehicles. There is no waiting room, no coffee, and the place is basic. The service is top notch.