The customer service is terrible, I had no response unless I called and was not told when my vehicle was ready. My son brought his truck in it was not looked at for more than two weeks, we ended up leaving without service. read more

I was having a hard time finding a place that does same day VA Safety Inspection for my son's car in Blacksburg until I called this place. The young lady who answered my call was very friendly and helpful. They were able to get my car done within a couple hours as promised. I highly recommend this place. read more

North Main Auto Repair - Auto Repair Near Me - Blacksburg, Virginia

Had this service done awhile ago but they were so great I wanted to come back and give a review. I had an issue with my windshield wipers that required a part, and the part did not arrive in time for when I needed my car back. The mechanics there worked out a temporary fix so I could safely drive my car, and didn't charge me anything for it! Extremely helpful at every turn, could not recommend them enough. read more

To all whom are interested, if you have an issue and need general maintenance of more serious repair...this is the only place to go in Blacksburg. Mike and his team are in one word...FANTASTIC. My daughter had an accident in town and needed a new radiator. Mike and his team were more than fair, provided exceptional service and turned the car around quickly so that my daughter could leave town for a family event. We have used Mike before but I am always shocked but then reminded of just how awesome this business is. They epitomize customer service, fairness and professionalism. Wish more businesses were like North Main Auto. read more

I had a great experience with them! My tire was leaking through the valve, and they fixed it up and charged me exactly as I expected. I also asked them to check if I had locked lugnuts, and they were super sweet and changed them out for me!! I have no idea where the key is, so that was a massive relief. I'm always nervous going in as a woman, but they were all really great to me. read more

All my coworkers constantly mentioned that this place was the best so I decided to try it after going to Campus Automotives multiple times and consistently leaving disappointed & without my car issues solved. I went to North Main Auto and as soon as I dropped it off they were willing to take a look. A hour or two after I dropped off my car they already explained what the issue was. Everyone was super nice, professional, and explained what was wrong so that I could easily understand it. Pricing was super reasonable. This is the only place i'll go to as long as I'm in Blacksburg! read more

They were super sweet and easy going ! My inspection only took about an hour and it was very affordable

I've been taking my car here for years now whenever it's had a problem, and I'm always impressed with the quality of service. I never feel like I've been overcharged, and they never try to sell me unnecessary repairs that I don't actually need. As long as I'm in Blacksburg I will continue to take my car here, they've got my loyalty for sure! read more

I have used this repair shop for over 10 years. I also recommended many people to this shop. They are very good mechanics and know what they are doing. The price is very good, too. Don't agree with the low ratings reviews. If you normally bring your car to the dealership, this is not your place. If you want your car fixed by a professional, you will find this place extremely helpful. read more

I've been going to Main Street Automotive for years, they will help without a doubt. For the work you'll be charged at Ford, Subaru, and such I've saved Thousands of Dollars for simple and serious problems. I've sent friends, and co-workers there and all have been satisfied. Since I'm a non-native of the area of my family was here I would direct them there without hesitation. You can spend less and save more it's your your choice. It's a first come first served business. It's 7:12 am. They open at 8am. My only question is...what are you waiting for? read more

What a great find this auto repair shop was. It's kinda tucked in off the main road with only a street sign visible from N. Main Street. It was recommended to me by a local man. We brought the car in, they checked it out and fixed it within an hour. The staff was nice, the repair was done quickly and at a great price. This will be the go to shop for my VaTech students vehicle from here on out. Thank you !! read more

I have used the fancy shop on South Main for the past 9 years, but they quoted me over $1200 for replacing a timing belt and fixing an oil leak. North Main Auto did it for less than half that amount and replaced some seals for $14 while they were at it to fix the leak. The car is running well. Don't expect anything fancy; the office is bare bones. They seem honest and highly competent. No, they do not have two secretaries in front, two managers who oversee everything, and a shuttle van with a driver, but imagine how much overhead these extra services add to your bill. read more

After a few minutes this morning of quickly looking through reviews online for "tire" services and reading through the two positive reviews written (especially since it seemed like a no-nonsense place), I called North Main Auto Repair at 07:45 am. Described to them that one of my tires seemed to be faulty. It had gone flat three weeks prior, I'd filled it, but it seemed to have gone flat again. Asked them how long it'd take to complete (Mari, below, had said it only took 15 minutes), and they quoted me about 15 minutes. I asked if they'd be busy and they said they'd still be done within 15 - 20 minutes. Brought my car in around 08:40, was out of there by 08:57am. Cost $12. Location was easily missable, but there is a sign. Very professional. Very quick service. They won't sugar-coat or try to be sweet with you to get your business. If you are looking for "frills" (ie: complimentary coffee, etc.) they don't have that. But then, who really needs that when you're in and out so quickly. There's the basic: a tv, some chairs, a heater and a room. Basically, in, out, get on with your life. Definitely will recommend and will come back here for further car maintenance issues. read more

Even though they were incredibly busy, they still squeezed me in to repair my failing brakes. So thankful for their quick work and I will be back again for any other auto repairs! read more

You would think that going out of town for a couple days would be a good time to get a car repaired. They refused to work on it till I got back in town and actually needed the car. When I called, the very polite lady on the phone told me she would get back to me that afternoon. 2 days went by. I finally called back and told them I would come get it. I don't understand. They had it inside for almost a week. And it's just a thermostat. I don't get it. I won't be going back. If I could give them 0 stars I would. read more

I took my car in with a minor issue which was originally going to be $600+ to fix. They found a work around for it so I didn't have to order new parts, topped off my car, and gave it back free of charge. Great customer service! They kept me updated every step of the way. read more

I had two flat tires randomly at the same time and I frantically gave these guys a call and they offered to come help me pump my tire up wherever I was and help me bring my car to their shop so that they could patch up the holes. Everything went so smoothly and they were so helpful and kind! Prices were also so much cheaper than expected, i left the place wanting to tip but didn't have any cash! 10/10 recommend. read more

These guys are great. Fair and want to help you. The have been very honest with me. You need to ask them there opinion on the car work that needs to be done. read more

This place was very helpful with my problem. It was a minor problem, I still didn't know how to fix it, and they did it with no problem. The man who helped was very kind and understanding of my ill knowledge of cars and also let me use anti-freeze for free. I totally recommend this place if you're looking for a quick job and a friendly place. read more

My son was in need of an inspection sticker. He went to have it done and they told him it failed because of headlights needed cleaning and the brakes! Took to another place for second opinion and nothing wrong with headlights! Needed brake pads because of a caliber but that was never mentioned! Will think twice before going there again because they were not truthful read more

I came in with a nail in my tire that caused a flat. The two men working listened to me and then fixed my car right away. It was only twelve dollars to have them plug the hole. I wanted to tip them but they said it wasn't necessary. I'm very pleased. read more

This is the best car service you can find. Mike is a professional with honest prices and great, dedicated service. My power steering system failed, and as a student with little car knowledge and money to handle this, I was panicking. Mike helped me out so much, was easy to talk to and incredibly friendly. When my car was first fixed, we kept finding problems and my car was in the shop for a week, but it was not anyone's fault-- Mike kept me updated every day and even offered to knock my price down. When we got sick of waiting on the dealership for a new part, Mike hand-crafted the part himself to hold me over while we waited! My car is running perfectly and I couldn't have asked for better, more loyal and dedicated service. Truly a kind man with a passion for helping people. Mike will have my service as long as I'm in Blacksburg and I'd recommend him to anyone! read more

So I broke down in Blacksburg an hour away from where I was from and an hour away from where I was going these people closed in 10 minutes before I got there they stayed an hour and a half class closing to help me get back on the road because I had no way to get home or to get where I was going no I couldn't make it to where I was going but these people made sure I made it home safe text me my whole way home just to make sure I made it home safe no matter where you're at you need to come to these people. read more

I have been going here on and off for about a year. As a student, I have a lot of stress and little know how about how to fix my car when the window breaks, or check engine light comes on. The men here are honest, fair, competent, and fast. That's all you can ask for in a mechanic. The office is not frilly, but they get the job done for a good price. read more

Fine for bodywork, tires, simple stuff. Avoid for mechanical work. Tested my engine and told me it was ready to fail on me at any moment and needed to be replaced to the tune of $4000 or so. I got a second opinion who told me the engine was fine. I drove the car across the country six times without replacing the engine and it was fine. read more

Make sure you are reading the suppressed reviews link at the bottom of the page, because they sound real to me. I went to these guys a couple of times. The first two times the prices were low, but the quality of customer service was near zero. They promised to call when it was ready, and never did - when I finally called back they said it was ready. Well, not a big deal. Then it turned out they had broken off the ABS sensor while replacing the wheel bearing, and told me it would be fine to drive - the light was just on. After that though, I asked them to order two other parts. I brought my car in and they took it apart, only to find that one of the two parts they'd ordered was the wrong thing - so they put the car back together without replacing anything. They said they would order the correct part. My car later died in the middle of the road and I had it towed back to the shop - it sat there for two and a half days (while I called them periodically and got answers like "no, we haven't taken a look at it yet, but it should be ready later today") before they finally told me they had looked at it and hadn't been able to figure out what the problem was and it was now sitting and waiting on those two parts (which I had asked to be replaced a month earlier). They had not told me they had checked it the day before, and I was without transportation for several days. After that I took the car to the dealership and they had my engine problem diagnosed and fixed by the end of the day - and they had a shuttle for transportation. I had to spend a lot of time and money after that trying to get North Main Auto's work undone / done in the first place by the dealership. I would have spent less money and far, far less time and trouble just taking it to the dealership to begin with. I dealt entirely with the older man at the shop - the younger manager may be more on the ball. read more

I was staying with my son at the Powhatan Scout Reservation when I had to have my truck towed to their shop on a Friday afternoon. I did that based on the recommendation of a camp councilor who had used them before and also since Les assured me they could work on it (we were due back to Leesburg on Saturday). The entire staff was very competent and personable. They fixed the problem in a timely manner and charged an extremely reasonable rate for the work involved. read more

In May 2013 I received a new battery from North Main for my Jeep Cherokee. Recently, just 3 months later, that battery died while I was on a business trip. The mechanic who repaired my car at another shop in Lynchburg said that the battery that had been installed was the wrong battery for my car. Additionally, the hold down kit had not been reinstalled in my car, and worn out battery clamps were used and poorly connected with screws. In short, the work I had done May 14th was of poor quality and responsible for my recent car problems. I sent North Main Auto a letter along with receipts from when they replaced my battery as well as from the shop Lynchburg, stating why my battery had failed 3 months after being installed. I have yet to hear from them, offering any sort of compensation for their poor work. read more

These guys don't know what they're doing. My daughter had to bring her car back to them 2 times for the exact same symptom, they didn't want to spend any time on it, but do the quickest fix possible. They charged me almost $700 the first time to replace a water pump, etc. for an overheating issue. Three weeks later when she was home from college, the car had the same symptom. We had the thermostat replaced, but it continued to have intermittent issues. In May she brought the car back and they bled the system at no charge. She brought the car back in July with the exact same symptom the original visit in November, and they refused to even offer a discount on the work despite the repeated visits. They don't bother to call you when the car is ready or when they have (tried to) diagnose it, it can sit there for hours while they wait for you to call them. They don't give a damn, and I would not even take my car to them for an oil change. Go somewhere else. read more