Great service, and offered a ride back to my place for a drop off service. Clean waiting room, would recommend read more

I SINCERELY DO NOT RECOMMEND THIS AUTO SHOP. I own Honda Accord 2021 Sport. I started getting a bunch of warnings on my car such as TPMS, Breaking System, Sensors, Lights etc... I went to them, and explained the problem to them very thoroughly. They made me pay 250$ to run a FULL diagnostic on the car to figure out the cause of the problem. Once it was done I got told that I needed to replace the tires in the back IN ORDER to fix the problem presented to them. So I approved the repairs and paid 1375$ adding the fact that i got charged an extra 200$ for some whit locks. Once the tires got changed the car was given back to me and I was assured that the problem has been resolved. I drove the car for about 0.3 miles and got the same warnings as before. I bring the car back they run another test and I'm being told that when they ran the diagnostic a second time and found out that my gas pedal was faulty and did not show up on their computer... So they told me that it needed to be changed in order to fix my initial problem, cost me about 422$. I was initially promised a reduced price at 250$ but the next day I was told that the charge would be 422$ because of the cost of said gas pedal. They replace the gas pedal, and give me the car telling me the car is fine now and all the warnings have been fixed. I was guaranteed that the car was tested. I drove the car once more and encounter the same problem. As I'm typing this, I went back to their shop today to ask for a refund, due to their inability to fix my problem and being charged for repairs that have NOT FIXED my problem whatsoever. I was denied my refund under the guise that they have already done work on the car even though they have not fixed my problem. Long story short, I've been charged for repairs, been guaranteed that those repairs were going to fix the problem made aware to them. Just to end up back to square one with the my initial problem and spending close 1800$ on useless repairs. I'm sharing this story in hopes that other people NEVER go to this shop. Predatory business, overpriced estimates, no guarantee that your car will be fixed after they have worked on it. read more

Destroyed tire during tow paid by myself, and refused obvious responsibility for damages caused by them. So I had to replace all 4 out of my own pocket since I have an awd vehicle. Extremely unprofessional language used by their personnel before towing as well. Funny enough, if they fixed the issue I would have used them for my regular car maintenance as well since they're local. read more

Campus Automotive - Photo of torn up on singular tire by bad tow. - Towing Near Me - Blacksburg, Virginia

Casey did an amazing job helping me with my car. What stood out most was his honesty, he was upfront about the work that needed to be done and the cost, which I really appreciated. I highly recommend Campus Automotive! read more

Helpful and fast service, and the people working there were very pleasant. Prices are relatively high for service but they had more availability than other providers nearby. Came back for a diagnostic for my car, and they tried to charge me $90 for it which I find completely unreasonable as many other providers, including ones nearby, will do a free diagnostic check in less than 5 minutes. read more

Good for state inspection. I had a 7 AM appointment but the doors didn't open until 7:25ish. The staff were nice but not overly friendly. They got the job done. Make sure you look into the things they recommend. Most aren't necessary. They also mistakenly almost overcharged me $80 instead of $20. Know what you're paying for. read more

Had an oil leak, was quoted 89.99$ for a diagnostic, and when I got there the card reader said 189.99. I stopped him and made him change it. Then spent 1417$ for a timing cover seal replacement, when I got there he tried to charge me 1510$ for "credit card fee". He said it was a 3% fee. I was so out of it that I paid, then checked what 3% on top of 1417$ was... that is 1459$ not 1510$. Total scam and horrendous upcharge. Seriously sad how dishonest they are. DO NOT take your car here. read more

I recently had a fender bender - my car was towed to Campus Automotive Impound lot - I authorized release to USAA my Insurance company. I stopped by the towing office because I thought I had to authorize release in person. Missy in the towing office was very Professional and helpful - she would get my highest rating. read more

I had a nail in my tire and needed to change the one tire, Todd at Campus automotive was extremely friendly and helpful! Very easy to communicate with. read more

Parents, BEWARE - Especially if you have a student in town! My son, a college student, went in for a simple inspection sticker ($20) and was pressured into a diagnostic test ($89.99) and a list of "necessary" repairs, including: Reinstalling an air make-up hose - $450.27 (Seriously?!) Then they told him he needed a license plate light--quoted $40 at first. Later, they claimed the part wasn't made anymore for his 2015 Jeep and tried to charge him $400 for it. That's when I stepped in from out of state. I didn't buy the story. I had him decline the service, take the rejection sticker, and head home. I found the exact part on Amazon--two lights for $13, shipped them to him, and he installed them in minutes. He went back and passed inspection. This place tried to take advantage of a young student, assuming he wouldn't know better. I'm posting this to warn other parents and students: Get a second opinion. Don't trust everything you're told--especially here. read more

My vehicle broke down and Campus Automotive was the towing service my insurance used. I couldn't be happier with my service. Jacob was kind, professional, and careful with my car. He even explained how the towing worked. I will absolutely use Campus Automotive again. Thanks, guys! read more

Campus Automotive - Towing Near Me - Blacksburg, Virginia

Had a popping noise in front and needed an inspection $1680 they did absolutely nothing for the popping noise most expensive inspection ever nothing but jackass's work here read more

Dakota is great! My friend's truck was getting towed, and he was extremely kind and considerate! Super understanding and great help!!

They fixed my son brakes on his 2013 Tiguan, Spencer is a great service advisor to talk to about your car, so whenever you have a problem with your vehicle just drop it by and they'll hook you... read more

These folks inspected 3 cars for me in two days. Quick, efficient, and great front office staff. They did exactly what I needed and no more. And they did all of that in the middle of a 3-day ice storm with major power outages in the area. read more

I had heard negative reviews about campus automotive, but it was the only place that could get me in for a last minute state inspection. They promised me my car by noon and were not done until 4pm. They charged the standard price for inspection and replaced my windshield wipers with replacements that "matched" the quality of the old ones. Within a month a windshield wiper broke (with little usage). When they called to update me about my car they said they would send me more information about additional things I should get worked on eventually, but they never did. The good thing about them is that they offer a courtesy shuttle. read more

You'll love this story: Brought my car in for an engine misfire issue. I knew it had to do with the spark plugs since it was time for them to be replaced. When I explained this to the front desk, the person gave me a judgmental look and said that spark plugs could not be causing the issues I was experiencing. They wanted $170 to just look at it for a diagnostic - way overpriced. The tone was rude and belittling. The gentleman realized he had run afoul and apologized for the way he communicated with me. I left and went to another auto shop back home. Shocker: all I needed were new spark plugs. I think my experience was bad because I look like a college student and the front desk thought they could scam me and treat me like an idiot. Little do they know I'm a licensed engineer from out of state that actually knows a thing or two about cars. My advice to customers: go anywhere else. My advice to the store: stop taking advantage of college students. read more

I would give them 0 stars if I could. They made me pay $386.25 on a technicality. As a college student, I have gone through a couple of cars; switching them out with family members accordingly. And for reference, I have lived in my current townhouse for 1 1/2 years now. In the previous car, I had last year, I had the correct sticker. I never got towed. Unfortunately, I had to take my family's minivan, and not even 1 week into having it, I was towed (no warning). Understandably, I still need to get the required sticker, as it is quite hard to attain; many documents are needed, and I was taking 18 credits at the time while working. I got it immediately, and I found that this predatory company forces the victim to pay the max the Virginia State Law allows at $150.00 for a tow and $75 a day. I grudgingly paid because, legally, I had no grounding. Fast forward to a few weeks ago and I bought my first car. Since I have switched out many cars, as a temporary replacement, I reprinted my ticket from my previous car to show that I lived here but was in the process of getting a new sticker. I come back one day and my car is gone. It is the weekend and according to google Campus Automotive is closed. I called the number, they say they are closed. The shop is closed over the weekend. With this in mind, I waited until Monday to pick up my car (not having my car ruined all my plans to get groceries over the weekend). Little did I know that they have a side entrance to the towing office that is always open. I arrived and said that I had a sticker. They say my placeholder was fabricated and I still had to pay. The woman at the desk was incredibly rude. Because they set the prices at the highest legal limit, I had to pay $386.25. This company is beyond immoral and preys on poor college students trying to get by. They took 10% of all the money I own based on a technicality. read more

I was locked out of my car at a rest stop, I'm from Texas so I wasn't really sure who to call! They were very kind and very quick to get here and I appreciated the friendly nature of them, and as far as lock out prices go it was a very reasonable 75$ (+3% for using card which totaled to 77-something.) I'm not sure what that is compared locally, but in DFW it's easily over $100 so I'm content! Especially since my poor dog was locked in the car for quite a while and he was very kind to let me get him and let him go potty before paying and all that. So they aren't animal skittish which some places can be! read more

Car got towed Saturday evening, which is 100% my fault. I call the phone number listed outside the parking lot and they don't pick up. I check their business hours and it clearly says CLOSED on Saturday and Sunday. I call again Sunday morning just in case, still goes straight to voicemail after I click on the "towing" option. Given these circumstances, one would clearly assume that theyre closed on weekends and now I have to wait to pick up my car! I call Monday morning and they say I owe $330?!? ($180 baseline fee, +$75x2 per day for storage) I argue that it clearly states they're closed on the weekends and they say "go look on our website it states that we tow 24/7" Yeah obviously your tow truck is out on the streets 24/7 but how about make it clear that your facility is open for pick ups on the weekend and fix your hours listed online and your website and pick up the phone?!? I was able to get a days worth of storage fees off of my total but you know for a fact that they're in the wrong, hence why they were willing to cut down the fee and continue leeching off of students and demanding ridiculous fees that are practically 70% of my months rent. Great job operating a business that's so honest and ethical and just amazing!!!!!!! read more

Campus Automotive - Campus Automotive Business Hours - Towing Near Me - Blacksburg, Virginia

This place thrives on towing student vehicles all around town, so of course their mechanic shop has no integrity either. They're the type of shop that tries to pull a fast one by upselling everything when you take your car in. Do not trust anyone that works here, they consistently rip off anyone I know that has had the misfortune of dealing with them. They're always coming up with BS repairs and diagnoses to make you pay 4x what you should be. Seriously though, why would you trust the business that makes at least half their money by towing vehicles that belong to broke college students? They're the definition of predatory. read more

Great company to deal with. Handled the inspection process with my wife's import vehicle quickly and professionally. Nice photos too. No silly recommended services or snake oil. Just a fair and easy to work with shop that deserves your business. I'll trust them again with anything. read more

Campus Automotive is a great company to work with!! They are professional, polite, and eager to help!! They were ALSO extremely flexible - we hired them for a rollback service, and our semi truck was running later than anticipated- Hannah, Courtney, Matt and team never ONCE complained when I called to advise my driver delay and asked for the Campus Automotive driver to please stand by for this. They were cool, calm and happy to help. I STRONGLY recommend working with this team- for inspections, auto work, towing- they are a wonderful team and I will definitely use them again for anything in the VA service area! Thank you so much, Campus Automotive team!! read more

I have had a few issues over the years with a couple different cars but whenever I bring them to campus I get quick diagnosis, I get really good explanations and I get choices on what to do or not to do. Today, they shuttled me to my appt and picked me up so I could get everything done while I was in town. Have had to get a tow once when I got a flat on 460 as well and they were quick and got us back up and running. read more

Received a text saying car was rejected for stater inspection. Swung by to pick it up since it had been rejected. I showed up and I as told I should have called even though the text said results. Text did not say to call to discuss nor did any service rep call to discuss the situation issues. Service manager said I would "have a problem" if I continued to complain about the wait. Took being a complete jackass to make anything happen. Once I was loud car was done in five minutes. I was ridiculous. I also had to ask three times to get my windows rolled up as a thunderstorm rolled in read more

I am posting as a follow up to my post yesterday. After posting I received a call from the service manager saying that he understood my concern and asked me if I would bring my vehicle back in to give them an opportunity to "make things right ". Which I did today. I am pleased to advise that, and to their credit, they addressed my tire leak issue and hopefully solved it free of charge. I have therefore updated my review accordingly. Raymond G. read more

I took my car in for inspection and was failed for non-functional day time running light low brake pads and rotors. I popped open the hood and found the "non-functional" day time running light had been unplugged, which I found weird since I was the one who installed them and I do daily walk-arounds to check that everything is in working order. For the brake pads, I will write an update once I remove them. However, since I replaced the rotors and used new ceramic brake pads about 8000 miles ago, which typically last for 50,000 - 100,000 miles, I already have my doubts on their reported wear. However, all of the staff are extremely kind and will walk you through the detailed report that is given. read more

Went here to get my car inspected and they failed me for "rusty rotors". Funny because 6 months prior to the inspection I got all new rotors for the vehicle at a ford dealership. They even sent me a picture of my "rusty rotors" and they must've thought I was uneducated female on vehicles. The picture they sent me was clearly not even a rotor and they tried to play it off like it was (see picture attached). I told them to put the rejection sticker on it I was not an idiot falling for their schemes. After that incident I took my car back to ford, they laughed at campus automotive diagnosis. Just to be safe I then took it to Mr. Tire and they were very hands on and showed me the rotors with tires off. THIS PLACE WILL TAKE YOUR MONEY FOR FALSE DIAGNOSIS. read more

Campus Automotive - Towing Near Me - Blacksburg, Virginia

They don't come even after two hours to unlock your car if you're stranded. Even after calling them they tell you they then have nobody available. Don't care about students. Scam for you're money go elsewhere. read more

They literally towed my car in my own neighborhood even though I have my residential pass literally on my car. It was such an inconvenience and they didn't even care when I was angry inside with this inconvenience. I missed my job interview because as soon as I went outside, my car was gone... it was so ridiculous and a waste of time. This towing company sucks read more

I went into check my mail and in support of local business - decided to order food to pick-up. Unbeknownst to me, as I waited for my to-go food, my car was towed - all within a 30 minute window. I was then lied to by the tow driver, who said he checked the post office and also received a call from the local postmaster, on a Saturday at 615pm - of all days, including a long holiday weekend. Furthermore I have a friend who works at the local post office, who confirmed that postmaster never drives by the downtown post office to request vehicles are towed. The driver clearly lied, which makes me wonder if this business can be trusted as they also do car repairs. After my experience, be warned; they are dishonest. read more

My car had locked itself while the keys were still inside, so through my insurance Campus Automotive was called. Dakota was super efficient and friendly during the whole process, he even gave me a call when he was 10min from my location to check on me. Within 30min of submitting the help request I was back in my car! read more

I dropped my car off for the first time to have it inspected by this place yesterday. They said I had a leaky pressure hose and was leaking power steering fluid. They also said my tire had a puncture and could not be patched. Cost would be $630 for hose and I would have to get new tire (I estimate that cost would have been $250. They put a rejection sticker on car. I picked up car and my boyfriend took it to a reputable mechanic for inspection this Morning was the . I was low on power steering fluid and the tire was patched..cost for patch, steering fluid & inspection sticker $43. I just thought I would warn everyone. read more

I took my car in for what I thought to be a minor issue. They looked at my car in a timely manor and found out the issue was much bigger than I expected. They called me and laid out my options with how to proceed since they didn't have time to work on my car at the moment. Overall great experience and will be taking my car there again. read more

This business keeps a tow truck lurking around the Pheasant Run complex to tow guest vehicles from an area with a no parking 11am to 2pm sign. This is the area where all the Plumbers, electricians, etc... park as well. I am a service Plumber and was at Pheasant Run Saturday after 12: 30 pm for an emergency. I parked in this area to service the tenant and Campus came and towed my plumbing truck right in the middle of my call. I had to call my wife to come get me to take me to their impound. They alleged I had "double parked" as well and charged me $150 to get my truck back. At Campus I explained who I was and what I was doing and they said who cares? that's business! Then they wouldn't take my business check. I am a well established Blacksburg plumbing business! I got upset they wouldn't take my check and the owner stormed in and ordered the receptionist to call the cops to intimidate me. In my opinion this is a disgraceful business with a disgraceful business owner. read more

Too expensive and it seems like it was a mistake to trust them with my car. Just another shop that lets their professionalism slip since they have a steady stream of new student customers. read more

Called the tow office and was disrespected multiple times by the woman who answered the phone. Wouldn't recommend to anyone unless it's the only option available read more

Really wish I can give them a zero. Went in and I explained the issue and all they said was give me a sec. That one second was 30minutes. The guy at the front was talking to his other co workers about some food they just ate and some other crap. Then after doing nothing, the guy at the front came out looked at the tire without even searching for the nail and said that'll cost you $30. He said it'll be done in four days. Two places I highly recommend instead: Prices Service Center and North main auto repair read more

they literally tow you so easily in campus housing. be careful and PLEASE read the manual for towing services in your neighborhood. It's a shame that this law is about catching anybody who's parked rather than judging the circumstances around them and then deciding on towing. In my opinion, if there's empty spots and you're not in reserved parking, the tower should make their own judgment. It's sad to charge kids trying to pay their tuition any chance you get. read more

took in to repair breaks and left me with no breaks when I went to check it at home at my local auto shop because it continued to make weird noises after they assured me they had fixed it and ran test read more