Take 5 Oil Change

Had a nice conversation with the GM regarding communication. All issues were addressed, and happy…read morewith how things turned out.

got oil change a few weeks ago. today, there's no oil in the…read moreYukon Denali. isn't due til April. These folks are not good quality oil changers. Definitely not mechanics!

Rollins Automotive

5.0

(2 reviews)

I broke down on the hwy shortly before close and they were able to get my car fixed and back to me…read morein less than 24 hours!

I stopped here half way through my 8 hour road trip because my engine light came on, Micheal…read morestopped what he was doing, keep in mind he was the only one in the shop, and checked out my car immediately. He had everything good to go within 40 minutes and even took it on a test drive. He then didnt charge me at all for his time. Truly amazing guy and mechanic.

Valvoline Instant Oil Change

2.7

(23 reviews)

They damaged a friend's car, took no responsibility, Customer service was terrible. Everybody is…read more"out of office". DO NOT COME HERE

Approximately a week ago. I drove my car to this Valvoline location for a standard oil change. They…read morewere kind and direct to the point of certain potential problem areas. They did show that there was some wear and tear on my undercarriage plate. An explained what the plate does for the engine and how important it is to get another. Everyone was very professional and I had no problems. It was very smooth and easy. I believe I was there for less than 10 minutes. The value is good for the quickness and bringing problem areas that I need to fix in the near future to my attention.

Goodyear Auto Service

1.9

Went in to get my bmw code cleared. Told they couldn't do something that took bmw 30 seconds to do…read more Stole half my stuff out of the trunk and front Stolen a firearm and couple dollars in change. Obviously extremely underpaid. You can look up the police report I filed with Salem police department because it is a missing firearm we're talking about.

Blew a tire on 81 and limped into a motel. The Goodyear crew bend over backwards to help us. They…read morewent above and beyond for my family. This outfit is a top notch tire dealership. I recommend them highly.

Pillis Brothers Auto

3.6

had my oil changed there back in Jul, upon changing it myself this week I discovered that there…read morewasn't a crush washer or any washer on the oil drain plug which caused a small leak. When inspecting the bolt and the pan I found that both were stripped beyond repair. due to negligence or incompetence I now have to replace my whole pan. thanks!

I would've said they were fine before today. Didn't call when my car was ready, which would've been…read moreannoying if nothing else- but it actually meant it was left it unlocked, across the street, not even with a camera on it, ALL DAY LONG. casually told the key was in the car after I paid. They're worthless

Jiffy Lube

2.6

(26 reviews)

I came here for an oil change and attention the the brakes. I arrived at 10am. They told me it…read morewould take 90 minutes, and they just needed to order the car parts from I'm guessing another location. It's 3:00 and I am still waiting for my vehicle. They did give me a 10% discount, but that $50 doesn't make up for 6 HOURS of waiting. The woman managing the shop was doing her best to keep up, however I still think this is unacceptable service. Disappointed.

Went for inspection, like we do every year. This time,had rejected insp.,took car to mechanic,…read morefixed what they said was wrong, still rejected, something to do with tie rods, which mech said were not broken, jiffy lube petty woman said she didn't care what mech said she was not going to pass insp til I got tie rods fixed, what are we supposed to do. Someone has to better regulate these ppl. It's nothing but them deciding whether they like you, never a prob with the men, just petty women, get them out of there.

Take 5 Oil Change

4.5

(14 reviews)

Cold water on arrival. Sets them apart, not a huge deal but appreciated by most and it's not summer…read moreyet!! Cheap but effective goodwill. Service was quick and efficient. They don't offer mixers and other choices with the water. Bummer.

Came in around 5pm. Never been to a stay in car oil change. Only two workers at the time and they…read morewere great ! Gave me a free water and had a great attitude the entire time ! Highly recommend this place !

SpeeDee-Midas

3.1

(27 reviews)

awesome service great crew and very knowledgeable about cars and the customer service is greatread more

Potential applicants should do their homework before considering employment with this franchise…read more Based on what I personally witnessed and experienced, I observed what I believe to be unfair and racism also inconsistent treatment of employee, which left me with serious concerns about the workplace culture and management decisions. I am particularly troubled by what appeared to be disparities in how certain employees were treated, as well as hiring decisions that, in my opinion, did not always prioritize the most qualified candidates. These observations are based solely on my personal experiences and perceptions. I intend to discuss these concerns directly with Mike and management. I encourage anyone considering employment here to read employee reviews, ask questions during the hiring process, and make an informed decision for themselves.

Hometown Automotive Service

5.0

(3 reviews)

I had to get work done on my Volkswagen and no mechanic around the Virginia area would work on it…read more So I took it to hometown auto and they diagnosed it and fixed my car fast and did the work right! Mike and his crew are awesome! Definitely will be back

Very friendly and helpful folks. Broke down on the highway while traveling through VA with my…read morecamper trailer in tow, and they towed both my truck and camper for me. They got me in super quickly to diagnose the truck, and had it repaired and ready to get back on the road by the next morning. Even checked and filled all the truck tires and camper tires for me. Could not recommend these folks enough, if I lived in VA I would use them for everything.

Discount Tire

(16 reviews)

I have purchased three sets of tires from our local DT in Roanoke. Each time has been a great…read moreexperience. Buying tires used to feel overwhelming and confusing to me. The guys at our DT make it seem much less difficult and do not pressure you. They gladly helped me this time with a warranty replacement on my stock tires which required them calling the manufacturer. They did this without complaining and advocated for me. Their prices are very competitive compared to other online stores. I would suggest making an appointment online and this will make your time spent most efficient. You can even purchase your tires online and schedule at time for them to be installed if you know what tire you want for your vehicle. I will add that while out of town recently, we had a tire pressure warning light come on and we stopped in a DT in Myrtle Beach area. This location was equally helpful and kind. Discount Tire knows how to find the right employees and train them well both in product knowledge and customer service! I call them the Chick-Fil-A of the tire world!

I got their credit card which says deferred interest for 9 months on balances of $1000-$1500. I…read morebought 4 tires on 6/25/2026 totaling $1200. I paid the entire balance off on 7/24/2026. I got a statement on 7/27/2026 stating I had a $30 balance on the account because of interest charged. When I inquired with the credit card company, I was told it was on "promotional balances" and that the tires I bought must not be considered a promotional balance. What a scam! I paid the $30 and closed my account. I will never deal with Discount Tire again because of this. That's just shady. It's really a shame because I like the tires and the service was good, but I won't get fooled again.

Peters Creek Automotive

This place is terrible. my car was in the shop for 3 months. Transmission getting replaced. The has…read moreto send work to other shops to do his repairs. Also, he has to get someone else to calibrate the replacement transmission. After getting the vehicle back a month later, it starts making a whining noise. I read up and it says it possibly low transmission fluid. I check the dip stick and it doesn't even show up on the dip stick. I have to add 3 quarts of transmission fluid. A few days later, my AC does not work. I take it to another shop and they tell me carrier bearing housing is missing. Likely from when they replaced the transmission, they didn't put this back on. I would highly suggest not using this place.

Great shop with the owner going out of his way to help. Took my car in spur of the moment brought…read moreit back and he and his other mechanic put it on the lift and diagnosed the problem and will be repairing it next week. Fair and honest and so helpful. Thank you Sam.

Quality Tire Service

4.9

(7 reviews)

This place and the workers are amazing. We were traveling with our camper and blew two tires so…read moredecided to replace them all. They took us right in and got us back on the road quickly. Everyone was so kind and friendly and understanding. Highly recommend!

Nick is awesome absolutely God sent He's very realistic. He's not trying to just take your money…read morehe's actually trying to help and figure out the best solution for everybody . There are still great people in this world he's definitely one of them so appreciative.

Blue Ridge Truck & Auto

4.4

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

I've been to both the Cloverdale and Salem locations, they are both fantastic. Staff is helpful…read morewith explaining services and always incredibly polite.

Take 5 Oil Change - oilchange - Updated August 2026

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Valvoline Instant Oil Change

I was recently at the Valvoline Oil Change in Hollins. (The one that doesn't do inspections.) The…read moreentire staff was helpful. While this store doesn't do inspections I was happy to have them change the oil. I felt like every employee was helping me during my visit. The men were so helpful! Even though I live in Salem I was happy to have this station do a better than excellent job on my car. Thanks fellas'! Pat Nichols

Ian and Associates were awesome and thorough. You stay in your car while they service your vehicle…read more Great for me since I use a wheelchair. I will definitely keep using their services!!

Porter's Automotive

4.5

(26 reviews)

Traveling when had trouble with my car. They fixed my problem and got me back on the road. Highly…read morerecommend! Friendly, knowledgeable, and efficient. Wish they were in my town!

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

Cavalier Automotive

4.4

(14 reviews)

Always go here for service. Best shop around for all our vehicle needs. The service is fair in cost…read moreand efficient. Everyone is very knowledgeable and polite.

Great experience having multiple (3) autos serviced here - Travis always is attentive & can be…read morecounted on. Makes good suggestions on work to be done in advance & advises along way on major findings. I trust Travis & Cavalier . Great team & Good Value for work as I have some high-mileage vechiles. Highly recommend!

Take 5 Oil Change

4.5

(14 reviews)

Cold water on arrival. Sets them apart, not a huge deal but appreciated by most and it's not summer…read moreyet!! Cheap but effective goodwill. Service was quick and efficient. They don't offer mixers and other choices with the water. Bummer.

Came in around 5pm. Never been to a stay in car oil change. Only two workers at the time and they…read morewere great ! Gave me a free water and had a great attitude the entire time ! Highly recommend this place !

Modern Automotive

3.4

(35 reviews)

Terrible customer service. They act like they don't want your business. Called ahead to see if I…read morecould get an inspection done. They told me I would need to leave it there all morning but what they really meant was that they didn't have the time to do it. At 1pm they admitted that they wouldn't be getting to it any time soon. I get it, things happen and things get backed up. All they needed to do was acknowledge the problem and apologize for wasting my time. Instead they handed me my keys back with a smile as if my business was a complete bother to them.

Went in to a State Inspection. Staff are very nice and helpful. You are even sent a text message…read morewhere you can approve or decline the services they offer. When you go back to pick up your car, you just pay for what you approved. Very efficient staff!

Tire Discounters

3.7

(16 reviews)

Conner is beyond words Quality Customer Service!!!!!!!!…read moreI take my Cars there and my Family does as well

Made an appointment for 11:30 and was greeted on time. I had a bolt in my tire and they fixed it…read morewithin the hour. The coffee and free water was a nice touch while waiting a few extra minutes!

SpeeDee-Midas

3.1

(27 reviews)

awesome service great crew and very knowledgeable about cars and the customer service is greatread more

Potential applicants should do their homework before considering employment with this franchise…read more Based on what I personally witnessed and experienced, I observed what I believe to be unfair and racism also inconsistent treatment of employee, which left me with serious concerns about the workplace culture and management decisions. I am particularly troubled by what appeared to be disparities in how certain employees were treated, as well as hiring decisions that, in my opinion, did not always prioritize the most qualified candidates. These observations are based solely on my personal experiences and perceptions. I intend to discuss these concerns directly with Mike and management. I encourage anyone considering employment here to read employee reviews, ask questions during the hiring process, and make an informed decision for themselves.

Pillis Brothers Auto

3.6

had my oil changed there back in Jul, upon changing it myself this week I discovered that there…read morewasn't a crush washer or any washer on the oil drain plug which caused a small leak. When inspecting the bolt and the pan I found that both were stripped beyond repair. due to negligence or incompetence I now have to replace my whole pan. thanks!

I would've said they were fine before today. Didn't call when my car was ready, which would've been…read moreannoying if nothing else- but it actually meant it was left it unlocked, across the street, not even with a camera on it, ALL DAY LONG. casually told the key was in the car after I paid. They're worthless

NTB-National Tire & Battery

3.0

(23 reviews)

Horrible experience. I made a scheduled appointment for a state inspection a week in advance, at…read morethe managers request. When I arrived the manager rudely told me he could not do it. When I explained that it was scheduled he said "I don't know why I would've said that." and turned away to answer a phone. This place needs new management BADLY. I will be letting everyone know about this. -Hunter

I went to the NTB Service Center on Franklin Road in Roanoke, VA. Jacob, the Service Manager, was…read morevery helpful and professional. He found a competitive price for the tires I needed, put them on, and away I went. Recommended!

Peters Creek Automotive