Always helpful seem to have all the little things that I need. I appreciate the personal interest.read more

I walked in. I got stares. I spoke warmly. I asked where the item that I needed would be. As I…read moreshopped said aisle, I hear multiple instances of "Welcome in!"... Customers who did not look like me were welcomed warmly. As I went to check out, the cashier still seemed put off that I was there. They engaged the customer ahead of me very kindly though. I asked them if they were startled when I came in... I wanted to indirectly note that they acted weird when I came in. I am not moved by folks that behave this way. IDK if I will be back. It's extremely convenient to my property, so it is likely. Hopefully this experience was an off one.

Not sure why anyone in Wake Forest would buy their grill anywhere else. Stopped in to check out…read moretheir grills and was immediately greeted by someone who knew everything there is to know about the grills they were selling. I settled on the Traeger Ironwood 885 within about 10 minutes. Was able to take advantage of a Father's Day sale as well. They included two bags of pellets and delivered it to my house the next day already assembled for no extra charge. The delivery guys walked me through every step on how to use the grill. Not sure many places would do any of that. I imagined I'd be sitting here all day just putting it together. Nope. Just sitting here having a beer thinking about what's for dinner!

This shop is not only a helpful hardware store, but also a gold mind for gifts!!…read more We stopped in for some bird seed and took down ideas for multiple upcoming birthdays. Their spice selection, beard oils, wind chimes, and unique kids toys are some of the gift ideas we noted. I will definitely be back for both practical and shopping needs! The staff were also super friendly.

Very nice employee's thru out the Store. Great price on Propane tank refills…read more Highly recommend Ace Hardware Rolesville!

This ACE Hardware has everything a person could need and somethings you might just want. Associates…read moreare friendly and knowledgeable of the wide selection of products. There are often great coupons to help your budget.

Manager made me regret even walking through the door he was very rude and I don't know if he had a…read moredate or someone he needed to meet but he couldn't wait to go do something else I've never in my life felt so disrespected and ask him about the ducks and he looked at me like what else do you want so I said never mind sorry I bothered you it want happen again I'll never return to the youngsville NC store in my life time I'll Go to butner where they treat you and your family with kindness and respect

Yep, 5 stars!…read more Fantastic store that has basics for home, garden, farm, pets and more. The Red Shed decor line is pretty awesome. My husband talked me out of coming home with a 2' yellow metal chicken. He was right, I don't need it. I do want it, though ;) Spotless store, friendly associates, all types of interesting things. And, if you know someone who wears Carhaart, you're set! Great selection. A lot of parking and great location off of Capital. Plus, they now offer a Neighbor reward program and you earn points on your purchases. Pet owner? They've got a great selection of food, treats, etc. Definitely worth stopping in and then becoming a regular!

We spent the last weekend working on our yard like so many other people. The gardening center was…read morejamming with people but they were well staffed and had exactly what we needed. The selections of flowers and soils all well marked and made it easy for us to find what we wanted. Lowe's is my favorite choice over the other guys. Great prices and they offer sales on things that EVERYONE wants which is a nice touch. That's why we keep coming back.

Terrible service. Very disappointing - don't know what happened to them…read more We are redoing a bathroom and ordered 10 items to be picked up at store. We assumed we'd be able to pick them all up at the same time. Wrong assumption. As the items came in was notified via email (automated process) that an item was in and had 7 days to pick it up or it would be returned to their inventory. Tried to call them on 3 separate occasions, 1st time on hold for 17 minutes before I hung up. 2nd time on hold over 30 minutes before I hung up. 3rd time over 30 minutes before I hung up. Decided to drive there, picked up what was available. When told that they are not answering their phones they said "oh yea, we have a problem with our phone system, it just sends incoming calls into our hand held devices ". No mention of it being addressed or when they plan to have it fixed. It's almost as if they are happy to be having that problem. By now a few additional items had come in so picked them up as well. Finally a toilet came in and all that was left pending was a bath tub. Explained to them that we needed the toilet held until the tub came in so that the two items could be picked up together as we only have a sedan and our contractor was going to pick up both items up at the same time. They wrote a note in the order and assured us it would not be a problem. The automated notifications continued coming about the items going back into stock if not picked up within 7 days. Finally went back to the store (since you can't speak to them on the phone because they don't pick up), and arranged for them to deliver the toilet and tub. Delivery was scheduled for Thursday 12/18. Waited home all day and at 5:30 pm drove to the store (since they don't answer their phones) and after they researched they said they attempted to deliver the previous day, Wednesday 12/17. Their delivery people ran the bell and left when it wasn't answered. I wasn't home. BTW, they contract delivery with an outside firm which they DON'T disclose. They tried blaming the delivery company (which is how we found out delivery is outsourced). Reminded them that we contracted with THEM for delivery not a third party. Ended up renting a truck from them to get the toilet and tub home. They did not charge for the truck rental but they did nothing for us throughout this entire transaction. Not interested in improving service which is sorely needed. They must chalk it up as part of doing business. Terrible customer service and experience.

I will never shop this location nor use it's services again. I took my dog to use the bathing…read morefamilies. Even though the store had been open for over an hour, I had to put it together. The card reader was not working, so I went up front to get a token. I waited in line for almost 10 minutes, while the 4 people behind the register chatted with the people at the front of the line. When I informed them the card reader was not working, what appeared to be the manager on duty took a attitude with me. Then proceeded to ask the person behind me if he could help them. After finally purchasing the token, he asked me if I could be nice. Terrible customer service and obviously does not know how to n manager the store nor his staff. I will never set foot in this store again. I will also let others know that the customer service is some of yhe worst I have ever encountered

What a beautiful store! It seems more like a high-end home improvement store than a hardware…read morestore. Great selection of items, lots of grills, pet supplies, all the usual hardware items, and home improvement items. Great service, you are greeted and shown to what you need when you walk in. I wish all stores were this good!

I have gotten very good help by a young man the last few times I have gone there. He has walked me…read moreto the area I need to go to as well as helped me find what I need. I had previously not gotten much help when I went there last year, but the younger staff have turned things around in my opinion.

Customer service was very good as I have visited the store many times. Store help asks if they can…read morebe of any assistance and then will direct you and take you to the area you are interested in. Prices are comparable to other stand-alone hardware stores and they carry a large variety of items.

A 2.3 rating for this Home Depot is far too low, especially if the nearby Lowe's is a 2.4. In my…read moremind, there is no comparison--Home Depot consistently provides the more enjoyable shopping experience. Reading the reviews for both, I think I understand in a way that suggests both ratings (which is an average of the individual ratings) are misleading. People tend to either love (5 star) or hate (1 star) their experience at both stores. Personally, I've had a range of experiences at both stores such that I wouldn't 5-star or 1-star either, but while there is so much that is similar about these two stores, Home Depot sets itself apart with more available and helpful staff. One other reviewer here was critical because all that a Home Depot associate did to help them was to point them toward the right aisle. For me, that's all I would expect--and if I needed more department-specific advice, I would find someone in that aisle. (I personally don't want someone in the garden section advising me on electrical wiring! In fact, I'm impressed that a garden person would even know what electrical aisle number to suggest to me.) Home Depot = 4; Lowe's = 2.

Amazing experience as a woman going into home depot can be a bit intimidating as a lot of places…read morecan be rude and dismissive of us but I had 2 employees help me that were absolutely wonderful and treated me and my daughter amazing they were extremely helpful and friendly and helped me get exactly what I needed and I left extremely satisfied and happy. Keith e and Gregg seemed to have an amazing work dynamic and really seemed to enjoy their jobs and helping me out so thank you to them!