2nd time here and worth the drive for the excellent repair work. I brought in an unusual leather seat we purchased many years ago in Sri Lanka. The materials stitching gave out when I sat on it. The repairs done were EXCELLENT reasonably priced. See photos of before and after. Highly recommend this repair service. read more

I had a excellent experience at Toms shoe repair. Tom repaired my and my wife's boot soles and heels attached that had come loose. Our boots were expertly repaired and I have given my boots a work out in very hilly terrain . Our boots were returned very nicely tidied up, my work boots were cleaned up beyond expectations. Excellent value for my money. We are completely satisfied and happy to refer to Toms business. I think Tom is there by himself so check beforehand as he may need a few work hours and need to close briefly at times particularly if you are coming from long distances . read more

Had these waterproof Redwing Maxbond boots for several years now. They only get used when I have to work in the rain. The old soles had worn and become unusable. Instead of sending to redwing for warranty repair I decided I wanted to have the soles completely changed as I prefer a wedge sole over the old heel type. This shop did an amazing job transforming these boots to a wedge sole. They even cleaned and left them to almost New condition. Super fast turnaround. Was less than a week. read more

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Hours posted on the door state that they open at 10:00. I arrived at 10:40 and they weren't open. I waited until 11:05 and no one showed up. I took my shoes elsewhere to be repaired. Not the way to run a business. read more

Took my daughter's purse into Tom's in the hopes that he could repair it.. To my surprise he took it as a challenge. When I picked it up I was amazed at the quality of his work! And the price was very affordable. The service I requested was above and beyond...very efficient and the owner friendly. read more

Did a good job on my shoe Nice finish on the heels I believe they charge less than others in the area. read more

Took a black leather DKNY backpack in to have the straps shortened. It didn't hang on me correctly at all. The bags straps narrowed on the adjustable end so the bag had to be opened at the top seam to shorten the straps; he had to remove SEVERAL INCHES of those straps. I was SO nervous about having this done. I LOVE the bag and didn't want it butchered. Got on yelp and read his good reviews; it's the only reason I took my bag to this guy. He did a PERFECT job. I am SO relieved. read more

The gentleman working there fixed a favorite pair of hiking boots that no one else would attempt. He finished the repair very timely and the price was very reasonable. He's just a genuine good guy with great shoe repair skills. Thank you! read more

I came to this shoe repair to see if he can resole my work boots and he did resole them. The quality of the work was good he also cleaned the boots & the stitching looked great. read more

Another quality shoe service with Tom's. New location in Brockton Arcade is really nice.

I used Tom's shoe repair to fix two purses. I was told he'd replace the strap with a leather strap and paid accordingly but he was not able to color match with leather and instead used pleather which will not last as long. Given the price we paid and the very poor communication about the situation, I do not feel we received a good value for the repair and would not have had him do the work had the situation been explained properly. I cannot speak to his work on shoes and I sincerely think he is an honest person but his communication was very poor and I think he misrepresented the repair. We would not go back to this business again. read more

I loved this place, I took in my favorite leather purse to be re-stitched. He did a great job. Thank you again! read more

Tom's Shoe Repair - Purse - Shoe Repair Near Me - Riverside, California

I recently took 3 pairs of Birkenstocks to be resoled. It was difficult to find someone who did resole Birkenstocks without charging the price of new ones. I found the perfect person! That was Mario at Tom's repair shop. He polished the leather and soles he put on will last longer. The pair of Cellina Flats were really worn top and bottom. He made them look like new. read more

I have one leg shorter than the other requiring the need for a 1in lift on my right shoe. He has done at least a half dozen shoes for me and will most likely due another dozen. read more

Great work. Recommend this man to anybody who needs repairs on their shoes. Very knowledgeable and fast.

I've been to this shoe repair probably 7-8 times in the past few years. He does a fantastic job in a timely manner for a reasonable price. Not sure what a reasonable price is because he is a craftsman who obviously takes a great deal of pride in his work. I whole heartedly recommend this business for any type of shoe repair. Just picked up 4 shoes that needed work and the are beautifully done with extra touches of professionalism. Try him. You won't be disappointed. read more

My podiatrist gave me an RX for a shoe lift. Took to this place - half the time he was never there even though the sign on his door gave hours and he was not there as posted. When I called to pick up my shoe, he said he would be there at this time and when I went down - he was NOT there - a liar. Got my shoe back and when I went back to doctor he checked my shoe and said that it was NOT the correct size that he gave in the RX. This jerk made it too high and I was having hip pain and the podiatrist said that my right hip was higher than the left - which would cause pain. I would NEVER recommend this place - he is careless, sloppy, dirty, unprofessional, doesn't give a shit about his work and a liar. And I paid him promptly because you had to pay IN ADVANCE. He does NOT deserve even ONE star - just appalling that he's still in business. read more

Excellent job repairing a broken shoelace eyelet on my hiking shoes. Quick one day turn around. read more

Tom's Shoe Repair - Shoe Repair Near Me - Riverside, California

Good little local cobbler. I take all me heels there for new posts and they do then quick & reasonable

- not organized ( can't find my boots and I had to go and do his job - very irresponsible with the time. He told me "should be done in a week" Came back 4 ( FOUR times !) whole month until they were ready. Different excuse every time. Too busy, not having the bottom of the boots, something with his helper has being skipping work, etc. - the agreement was $70 and I though it was little too much but because he said they were going to be ready in a week I need it since those are my waterproof shoes and I was going to the snow and it rained the whole weekend here in riverside so I decided to pay that. after 4 times going to "pick my boots" The drive, wast gas, and time I asked for a discount and his answer was " no discount, if you don't like the price you can take your boots like that ( that was when he told me they were half way done ) very rude from his part. Update: I don't use my boots much but today is maybe the 5th time using them after getting them repair and the sole is coming off ( the glue is done and image said he will sow and he did not! Terrible job read more

Tom's Shoe Repair - Shoe Repair Near Me - Riverside, California

New owner not experienced and can't see. Screwed up two pair of boots. Need to pay $90 to fix his damage. Beware Old owner much better!!!! read more

https://tomsshoerepair.weebly.com/ for their most updated information and services! It has their contact information and who the shoe peddler is! read more

I was looking for someone who could fix a broken strap on my wife's purse. Ah, a shoe repair place would be perfect. Fortunately, Tom's is close, and within a couple of days, the repair was perfect. I couldn't even decide which side had been broken. read more

If you need personal service, this is the place. I had an event on a Saturday evening and took a pair of shoes in that same morning to be dyed. Voila, they were ready in less than 3 hours! read more

My Dr Marten Jadon boots unglued after having them for 2-3 years.. I was afraid to take them anywhere to get repaired, but came across this local spot. I brought them in and got them back the next day ! The service was so quick, easy, and the price was also pretty amazing. I got my repair done in March 2021, and they are still going strong without any signs of falling apart. Super content with the outcome ! read more

Hi I was looking to get my redwing work boots re soled because the redwing stores have been out of stock of my boot , so I thought I would get them re soled, I found Toms shoe repair, they had a few options and recommendations for me, they were ready in a few days , excellent repair work, totally worth it. read more

I literally bought a pair of boots & brought them directly to him. I wanted to know if it was possible to make the boots fit my leg... He said yes. I was thrilled to pay the $40 it would cost (bringing the grand total of my boots to $95) if it meant I would have boots that fit for once! I have terribly skinny calves... Anyway, he said to come back in a week. I did. Then he told me to come back in another week, that he was still working on them & I was going to be very happy with the results. 2 weeks later, when I finally got my boots, they were ruined! He frankensteined them together after cutting them apart, poorly I might add. He used black vinyl to visibly patch the seams on my brown boots. Not to mention, they looked goofy. Something about them didn't sit right anymore. When they were brought back to him, he was very apologetic. He even refunded all my money. He is a very nice man & I'm sure does beautiful work for less intricate jobs. I'm not saying don't go, I'm just saying don't go for anything too extreme... read more

total crap, the owner doesn't care and is NEVER organized,,...tells you one week, then tells you to come back, cant find your shoes,....then says he just called in the order for the bottoms and come back in a week. then tells the Spanish speaker behind me in Spanish..that he will give HIM a discount and says that he will help as soon as the gringo leaves...the guy thought I could not understand Spanish. I overheard the lady in the back question him as to my shoes that he had not called anyone, and he said to check later and he'll explain. yeah that he did not even KNOW where my shoes were, and they were in a pile of other shoes. I told him to give me my shoes and that I wont yell and scream and get pissed I will simply go elsewhere, and the man said so what. well I did and NOW I will scream from the rooftops DO NOT GO HERE......DO NOT GO HERE!!!!!!!! ps. the second Time I went back he had a lady who was upset because her sole fell off again, and he said he would try a different glue...really??? read more

DO NOT COME HERE .... I walk in because I when to green onion for breakfast and it was next to it ... I ask how much to add a sole to my show he said $30 I said ok , come back in a few day and he only did half my shoe ... I ask why he said the back is still good I said dah it is a brand new shoe so it still good .. I add a sole because I wanted to protect it he wanted to charge me more ....never come here u can read about is on BBB read more

Tom's Shoe Repair - This is to show u only half a shoe is done - Shoe Repair Near Me - Riverside, California

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I took my husbands bowling shoes to get glued from the sole. Both shoes need it the job. I paid since they wanted the money at front. Well I picked them up when it was time to pick up. That same night my husband check the shoes and well one of the shoes un glued well we took them back and they kept them and we pick them up again. Hoping this time the shoes stay together. read more

In May 2015, I brought in two pairs of heels to have repaired.. I was told the shoes would be ready in two days (on a Friday). When I came to pick them up, neither pair was ready. I was asked to come back the following week and was infuriated. I was going out of town and the whole point of getting the shoes repaired was so I could bring them with me. I gave Tom an additional week to repair my shoes. When I returned, only one pair was ready for pick up. I asked what the hell was going on with my other shoes and he sheepishly asked that I return the following week. On top of it all - he STILL charged me full price ($30) for his services. read more

He did a great job fixing the heels of my leather boots. His prices are reasonable. A solid neighborhood shoe repair shop.

This is the ABSOLUTE WORST place to get your shoes repaired. My husband took his shoes to get repaired a month and a half ago and they broke, where the repair was, yesterday. The older gentleman, I think his name is Jim, wouldn't repair his repair and wanted us to pay him for a full repair again. Then "Jim" started to got an attitude so my husband asked him if he was going to stand behind his work and he just ignored him and so my husband said again, Hey so you're not going to stand behind your work then? And the guy just picked up the phone and called the cops???!!!!! WTF????? My husband has the conversation recorded on his phone, this guy is not only an idiot he isn't good at his job!!!! read more

Small local spot. Very hole in the wall but great, friendly customer service and they treated my salsa dance shoes just right! And cheap!

The WORST Experience I have ever had. I brought a pair of shoes in to have the straps replaced with longer ones. The owner said that it would be 30.00 and that he would need to order the material and they would be done in 3 days. When I went back he didn't know where my shoes where and when he finally found them barried under a mess of shoes he hadn't even started the repair. He said I can wait and he'd have them done in 30 min. As he was trying to make the straps I heard him yelling and he started througing random shoes all over the place and that he said messed them up. I said that's Ok as things happen and that I'd wait for him do it again and he yelled that it's Not Ok and that he can't work for Free and I said that I already paid him. I said that if it's a tougher job I would pay more but he just kept going on and on yelling how he can't work for Free and that he wouldn't do it. He damaged the shoes so I went to another shoe repair "Canyon Crest Shoe Repair" and the fixed them and added the longer straps PERFECT. GOOD LUCK with this place!!!! read more

Trusted this business with a $200.00 pair of heels and he could not find them. He ended up finding the heels in his car under a 100 degrees weather! Anyways he did not repair what I told him. He ended up replacing the heel caps which I did not request. When asked to repair what I told him in the first place, he said that I was a hard customer to please. Taking my business somewhere else! read more

I dropped off two pairs of shoes on Friday, said that I would be back on Saturday to pick up...Place is closed...no phone answer...WHERE ARE YOU?! No signage posted!!!! read more

$25 to glue 4 1/4 inch straps to a cork footbed????? Crazy, I could have done a better job and not spent the $25.

The worse experience. I really think the guy that works there is off his meds.. He said he made a mistake on my shows and that he would not redue it because he would have to do it for Free. I had no problem paying more but he just goes on and on about how he can't work for Free even though I would of gladly paid more. He just kept rambling on and on. He also Ruined the new shoes that I needed an undjistment on.. If you use him Good Luck! read more

Bad quality of work my sandals broke in a month And the old Africa American was very rude read more