Very disappointed. I placed take out order. The food was cold, the zuccini was so greasy it dripped through the two bags it was packaged in, the cold slaw was dry . The Bbq chicken was inedible, looked like pre-packaged food warmed up. The brisket was tough. I ate some of the rib tips on my 3 meat dinner combo and the fries but everything else is terrible. read more

Went out to this East Valley location since I got a great deal from Entertainment that offered free BBQ Sandwich with a purchase of sides and drink. The place looked like a bar with country western feeling to it. Menus are written on boards where it is clearly visible just like an 60's American diner. Ordered the Sandwiches (brisket and beef) that comes in very small portions with extra spicy (not kidding here) and mild sauce. Their baked beans is absolutely delicious and will remind everyone around me looking for cover with lots of flatulence hours later. Fun place to be. read more

Tried Tom's for the first time today and we will definitely be back! We had the pulled pork sandwich, brisket sandwich, Mac and cheese and fries. They were all delicious! The BBQ sauce was great - we tried mild and spicy and the mild had a great kick so that will be my go to - and the meat was tender all around. I'll def ask for more coleslaw on the pulled pork next time because it added a great crunch. Wonderful service and friendly staff! Can't believe we waited so long to try! read more

This place is way overpriced for what it is, but the food is always decent when we go. The Server was sweet and the restaurant was clean. The pulled pork was soggy, but it wasn't bad tasting, just not the most fresh pulled pork I've ever had. If you're going to eat here, do it at lunch when they're a little bit cheaper. read more

I am amazed how many times we've passed this little gem on McKillips and never stopped until this week. Food was wonderful....brisquet was moist, juicy and plenty of it, ribs were fall-off-the-bone tender. Then after we were done we were presented with a piece of their succulent fish to try...yummy! Huge portions and great sides. Better food than a well known BBQ joint in Chandler we usually go to, but this was much closer to home and better food. Good price for what you got. Can't wait to return! Oh, and hand cut fries to die for if you like fries!! read more

Clean, good food and great service. BBQ food is probably a B but everything else put together makes it a great place to go.

We tried Tom's BBQ again tonight and unfortunately the food is still below par. Ribs have very little meat and even less flavor. I'll keep going to Jalapenos Bucks when I crave authentic bbq. read more

I was craving some good fish and chips last night so my husband suggested this place (his co worker goes to a different location and said this place was delicious). I am not one to give just 1 star normally but the food was horrible. The fried pickles were a joke. They are super thin slices covered in globs of oil soaked batter. The fries were soggy and the fish was bland and soggy. The sauces they gave tasted weird and they forgot to give us the mac and cheese we ordered. I think that was a good thing though. We threw everything away after a couple of bites. Such a waste of money since it was so pricey. Never again. read more

Big disappointment! Rude waitresses, slow service, unprofessional and dirty. Upon arriving with my large family, when asked if its table service or window service we were barked at "table service" as if we knew. It's not like we come here, when no one would help put tables together my older children started to do it themselves. Once again rude waitress's said we couldn't do it, ummm yes we are not sitting 4 to a table and being away from all my kids. It took 20 minutes to get any kind of help ordering and once she came over she said to help ourselves to the drinks that she was a little busy (fyi we were the only ones in there!). 35 minutes later we ordered, 45 minutes from that we ate! Never again will I eat at any of these restaurants! Bring on Famous Daves! I only hit one star because the app made me, no stars for this place! read more

I love their catfish sandwich , the ladies are always friendly and they love to see my dog when she comes with me . I always order to go and it's always ready & fresh. The catfish dinner is always crispy and fresh! Their bake beans are very tasty! They have a reward point system that's also good and doesn't require an annoying punch card to keep track of. I've already earned a free meal ! I love this place ! read more

Quality quick food. The sandwiches were delectable. I thoroughly enjoyed the pulled pork sandwich and the house sandwich. They were both really good. The only reason this is 3 stars and not 4, is because they did not use real plates and utensils as well as cups. Other than that, all was well. The food was tasty, the service was solid, and the atmosphere was definitely unique. It felt like an authentic barbecue place for sure. I would recommend this to anyone with a short amount of time in search of some good bbq. Definitely a good choice to go here. Quality experience. read more

Great place to meet with friends and enjoy a hearty meal with fresh-cut fries. They have beer on tap and friendly staff who care about their customers. The Friday fish fry is one of the best around! This place rocks! read more

My family and I have been going to Tom's for over 15 years! We love bbq, it is the best melt in your mouth ...hands down, no competition. I have also used their catering services.We initially started going to the Country Club location(that Superman phone booth is great) but now frequent the NOrth Mesa location. I love this location, the atmosphere is great and family friendly. Oink if you love Tom's!!! read more

I wish I could give it ten stars! Finally a place that makes kick-ass brisket! I've been looking for years now and I am happy to know where I can get great BBQ. Famous Dave's is pretty good and Rudy's bbq just plain sucks. Thanks Toms BBQ for doing it right!! read more

Great place for b-b-que! The pulled pork dinner is tasty and very large portion. We both had left overs to take home. I'm not big on long reviews, if the food is good that is plenty information!! read more

Food was very good! Service was just decent. No question about it, I will be back because it was delicious.

Dry brisket, good fries, not much else. Bbq sauce had a metallic taste. Service was great, ambiance was nice.

Tried the pulled pork. Not good couldn't finish my sandwich and I am a fan of pulled pork! It tasted like it was boiled meat, not BBQ. The BBQ sauce was the best part and the waitress was friendly and helpful. Won't be coming back here. Sorry I tried it. Nothing wrong with corn on the cob but how can you make that bad? read more

I have passed this place a lot and finally decided to stop in for some BBQ. Our over all experience was ok. Our waitress was very nice but the food was not the best. I had pulled pork and my friend had the ribs and we both had Mac and cheese sides. The pulled pork sandwich Was not very warm and it was so greasy that my bun was completely soggy. My friend liked her ribs but she wishes she asked to have bbq sauce on them. The Mac and cheese was not very good and was will a little on the cold side and also a little soggy. I don't know if I would come back. But I am about second chances. read more

If your looking for traditional BBQ, this is not the place. Food came dry and the pulled pork tasted like it just came from a crock pot. When you ask for sauce, there is one kind and that is it. I am not complaining, just not my typical BBQ experience or what I prefer. If this is your type of BBQ, I am sure you will love it. read more

I love this place, they should open a location on the West side of Phoenix then I could enjoy their food on a more consistent basis! I Love It! read more

Had dinner here last night. Awesome chicken smoked BBQ sandwich and cornbread is delicious. Service was excellent, people were very nice even though I didn't know what I want and took some time to order. Place is clean, free refills on drinks. Will be back read more

This place is great. Anything BBQ from this place is amazing. Meat is soft and tender and the sauce is just perfectly sweet. We ordered the BBQ platter, pulled pork sandwich, fish and chips, and 3 drinks for about 40 dollars. Which isn't too bad because the food quantity is a lot!! The fish and chips from here isn't too bad, it's a lil bit on the salty side but I ain't complaining. Will definitely come again! read more

In a big BBQ fan, and this place is pretty good. I've gone with my family many times. I recently tried the Tom's BBQ challenge, and that's been my only negative experience. It's 3 house sandwiches, a plate of fries, and s plate of onion rings. Ultimately, I failed. However, the reason the experience was negative was because the house sandwich wasn't very good. Staff was great, though. read more

I was incredibly disappointed with the service provided. It took more than 10 minutes before I was even acknowledged and that certainly set the tone. The food was great as usual and it was quickly brought out. Outside of that it appears there are a ton of locals who come in and you can certainly tell they receive better service. I was not asked about a refill or asked if everything was good my waitress who is a mid aged woman with glasses acknowledged me when she took the order and when she eventually brought and picked up the bill. The sad part is it appears as if she may be in charge or at least be a seasoned employee so I can't even come up with a justification for the service I received read more

This place has really great meat that's consistent visit after visit. To me, the meat seems a little too sauced ...but it may be because the consistency and quality of the meat is so outstanding that I'm hesitant to sauce it at all for fear of hiding some of the deliciousness :) The brisket and ribs are my favorites, but in my experience you can't go wrong with anything on the menu! This is absolutely the best BBQ place I've found in Arizona. read more

Food is amazing !!!! Pulled pork is my favorite. Awesome service our server was so sweet! Definitely coming back!

Tried the Chicago style Italian sausage was pretty good I'm gonna try the beef next time my son had their brisket it looked awesome he said it tasted good with the green beans french fries were good too I always have to have my french fries crispy and they were perfect read more

Every time we visit Arizona we always go to Tom's. There Italian Beef is fantastic with peppers and grilled onions, makes my mouth water just thinking about it. We also had there Vienna hotdogs there great as well. read more

Good BBQ pork sandwich. Fries are huge. I will go back again.

Was visiting and stopped through for lunch. Greeted by nice ladies at the register. I ordered the brisket and cole slaw platter and it was just okay. I would visit again to try other things on the menu. read more

The food and service was good. But when it came to my kids food we ordered her the kids macaroni and cheese. When it showed up to the table it looked good but it had jalapenos in it. So we asked the server to take it back and get her another one. She came back with the same one saying the owner just changed it up that all the macaroni and cheese going to have Jalapeno in it. She said that she didn't know that they did that . But she was very nice and offered her another Meal and took off the other one. So if you take your kids to eat there and they what the macaroni and cheese make sure to ask if it has jalapenos in it. read more

Epic Fail!!!! I hardly ever complain about bad service but these ppl were rude... I came in this facility, no was was at the greeting station or said anything until I got to the ordering window... no welcoming spirit at all, are you dinning in or take out? As I looked at the menu on the blackboard, I said I'll eat at the bar... he said just sit down and I'll bring you a menu.... he really don't know me and what I will do to him with his poor customer service(no violence intended)... so I sat at the bar for 7-9 min watching at least 3-5 ppl get help and no one says a word to me, btw not even the lady that was tending the bar..... the young man who was there(I won't say work), did bring me water....it's hard not to use the race card so I won't but I was the only person of color(BLACK) there, this place left a bad taste in my mouth and a hungry stomach.... I will never ever go there again, the Toms on Southern was wayyyyy different and customer service was superb, but if this is the treatment that is served out, I'll go to a gas station and buy a hot dog and be happy!!!!!! Smh my first bad experience at a place I love at a different location. I had to give 1 star(I guess it was for the water that I didn't drink) read more

Had for the first time and had the Brisket sandwich. It was ok. They brisket in my opinion was not cooked long enough. It was very stringy and if brisket is cooked correctly it should easily pull apart. It's tasted ok. The rub they use is not super flavorful and just the texture of the meat for brisket is not what it should have been. I may give it another shot but probably not anytime soon. read more

I love stopping here for lunch on my home from red mnt mcc campus. Their pulled pork sandwiches are delicious, as are the sides. Fun atmosphere and always quick. read more

Second visit in two month. Tonight was Fried fish Friday's was nice and easy. Friendly service with a smile at a neighborhood bbq joint. This is the first bbq place we've tried within the area and it doesn't disappoint. Looking for other places to try. read more

Our first time here. Food is yummy and the service is great!! No wonder it's always busy when I drive by ! Definitely coming back

Brisket was very chewy and fatty, meat had a rainbow tint on the surface, overall not good quality meat/bbq

On occasion by family likes to eat here. I usually get take out. The BBQ is pretty good. They portions are decent and the service is friendly enough. Do not order the pecan pie. It is very bad. Both times I tried it, the crust has been sitting in the syrup for days, so it is soggy and has formed into part of the gelatinous blob of pecan goo on top. The manager tried to make up for it by giving me a free piece the next time I came in, as he thought it was just a badly make pie. Even the second piece was bad. He told me if the second piece was also bad, he would be happy to treat me to a free dinner and he would stop ordering pecan pie from that vendor. It was and he did. My husband likes the brisket and I like the ribs. BBQ is one of those things I haven't mastered making at home, so I'm happy to go out and pay for it. These guys are pretty good, so I keep going. It's close to my house and they are always friendly and quick. read more

Great BBQ! So much improved. The food is great and the service was impeccable. Cody was our server and he was excellent! We will definitely be back soon. read more