This laundromat is pretty decent. It is usually very clean when the lady is there. When the young…read moreguy is there, the place is filthy. He doesn't wipe down the machines, sweep, or empty the garbage. He is engaged in his phone and won't lift his head unless you have a question. Cleanliness is everything. The prices are decent.

Clean facility. Easy in and out situation. I have been going to this laundromat for 5 months now.read more

wash-and-fold was returned to me missing at least two pairs of pants, and they refused to take…read moreresponsibility for this mix-up/loss. really disappointing, having valued their services for two years.

Avoid this laundromat. I dropped off a $30 load of laundry in my gray laundry bag but when I came…read moreto pick it up, I was handed a few shirts in a plastic bag. Confronting them they pretended not to speak English and just ignored me. I lost a ton of my clothes and expensive bed sheets and towels.

Love this laundromat - won't go anywhere else. Been coming here for some time, and I'm never…read moredisappointed. The place is always clean and well kept. The staff is helpful whenever I've needed them. There's other laundromats closer to where I live, but I'll gladly walk the extra distance for this place. Huge fan!

This is my weekly go-to spot for completing my laundry duties. Friendly owner + staff with…read moreexcellent washers and dryers. Different washer sizes are available. The facility is kept clean. Wash and Fold service available with quick turnaround times. Cash for quarters provided upon request.

Not all that far from a minor level of hell…read more The room is overcrowded, with too many machines for its size placed in close proximity, and the aisles are narrow. Dryers are almost always at a premium. There are two benches to sit. The staff (who I kind of feel for) is basically fine and can be friendly enough, but the customers, a mix of families, hipsters, twenty somethings, and people from the hood, are the usual NYC subject: disinterested, inconsiderate, oblivious to anything but their own interests, aloof, but also mildly aggressive. If you want to put money on your laundry card using a credit card, there is now a $25 minimum. Out of the two machines that make change for cash, one is broken, and there is no ATM :) The dry cleaning service was good when I used it years ago. I'd say avoid Clean City if you can except for dry cleaning service.

I brought 2 dresses and a sweater here for dry cleaning on a Monday night (7:30pm). The ticket…read moreprinted said Wednesday by 5pm but the employee crossed that out and said Thursday by 9pm. So I went back Thursday at 2pm and the employee (a different woman from Monday) looked at the ticket and said no it won't be ready until 4pm. I was frustrated, but left and came back at 4pm. When I returned at 4pm I spoke with the woman from Monday night who told me the clothes would not be done until 9pm. This is especially frustrating because I was leaving for a week at 5pm and would not be able to come back until I returned. My roommate offered to return the following day (Friday morning) to pick up my items. When she returned she was told that the dry cleaning machine was broken and my items were not ready. They added that they had no timeline for when it would be fixed. They also did not offer to return the items and issue a refund. 3 days later my roommate received a text message (she'd left them her phone number so she could receive updates) which said not only were the clothes ready for pickup, but they'd been ready for several days already (it had only been 3 days since she'd been told there was no timeline for a fix). I will never go back to this business. Despite being ultimately pleased with the quality of their work (the clothes were VERY clean) their lack of transparency as well as their poor customer service left me with a bad taste in my mouth. They were so sketchy about the whole thing. A terrible way to run a business and treat a first time customer. I wouldn't trust them with anything.

Wow. The delivery is horrible! I tried this for the first time. The delivery guy made me come down…read moreand he yelled at me that I live on a busy street and he couldn't find parking like of course you didn't it's Brooklyn. He said I wasn't allowed to ask for delivery again and said I had to pick it up in person next time. I was even going to tip him $5 but didn't obviously. I don't know why they would even drive when I live 4 blocks away. I tried to get delivery because I have an injury, I will never come back

I've been coming here for 3 years and they are truly the best. They know their customers on a first…read morename basis, have super fair prices and get my insane amount of laundry done quickly

The front desk lady yelled at me because my tap to pay wasn't working, and I paid over $40 for my…read moregraduation dress and gown to be dry cleaned last Tuesday and they give it to me a week later, smelling unwashed and still having wrinkles from the original packaging. Definitely would recommend investing in quality service elsewhere.

Pretty disappointed. My girlfriend and I had used them for quite some time, but recently their…read morehandling and cleaning have been unacceptably poor. For example, four new, from the tailor, white shirts came back with grayish patches/streaks, and yellow blotch stains on the collar. Like someone took a yellow sharpie and left dots all over the collars. Won't be returning, and I recommend not bringing your stuff there.

I brought in a wool Longchamp purse I had just thrifted that was a bit dirty / piling and they did…read morea fantastic job! On time and $25.

Good with alterations. I needed to get a purse hem fixed and they did it within two days.read more

I don't write reviews. I think they're annoying to be honest, but I have to say this place is, bad…read morevibes. I washed my laundry there, very clearly posted here online, and on the doors of the business. Closes at 11. I wash my clothes, and dry them. I'm in before 9 but one of the things I'm washing is my duvet. It's huge, and needs to dry for a while. So around 10:40 I return to get it, aware that it may be wet still, but prepared to suck it up and let it air dry because I know they're getting ready to close. I walk up to the door, it's locked. I'm looking at the sign, it says closes at 11. I call, I call, I call. Finally someone comes to the door and scolds...me? Because they're closed. And I at first am apologetic and mention that the hours are posted as 11, but that I just wanna grab my things and leave. She continues to scold me and asks if I'm dumb? She then continues that 11 is when she has to lock the door but she has to clean before that so they actually close earlier. I honestly don't care. Maybe I am dumb. But change your posted hours, please. If I can't walk in, you are closed. It doesn't matter I suppose; I won't be back. Wilson Laundry is

It's not the first time it's happened and I didn't think to write a review at first but the one of…read morethe workers here is extremely rude. She gets upset over the fact people are drying their clothes at 9:00 when the laundromat closes at 10:00, she likes to scold people and talk to them rudely. If you have questions you're better off figuring it out alone than asking her, I've also heard her on the phone talking shit about customers currently washing their clothes. Overall the laundromat is clean and the machines work well but the service isn't the best from that specific worker.