Wow. The delivery is horrible! I tried this for the first time. The delivery guy made me come down…read moreand he yelled at me that I live on a busy street and he couldn't find parking like of course you didn't it's Brooklyn. He said I wasn't allowed to ask for delivery again and said I had to pick it up in person next time. I was even going to tip him $5 but didn't obviously. I don't know why they would even drive when I live 4 blocks away. I tried to get delivery because I have an injury, I will never come back

I've been coming here for 3 years and they are truly the best. They know their customers on a first…read morename basis, have super fair prices and get my insane amount of laundry done quickly

Not all that far from a minor level of hell…read more The room is overcrowded, with too many machines for its size placed in close proximity, and the aisles are narrow. Dryers are almost always at a premium. There are two benches to sit. The staff (who I kind of feel for) is basically fine and can be friendly enough, but the customers, a mix of families, hipsters, twenty somethings, and people from the hood, are the usual NYC subject: disinterested, inconsiderate, oblivious to anything but their own interests, aloof, but also mildly aggressive. If you want to put money on your laundry card using a credit card, there is now a $25 minimum. Out of the two machines that make change for cash, one is broken, and there is no ATM :) The dry cleaning service was good when I used it years ago. I'd say avoid Clean City if you can except for dry cleaning service.

I brought 2 dresses and a sweater here for dry cleaning on a Monday night (7:30pm). The ticket…read moreprinted said Wednesday by 5pm but the employee crossed that out and said Thursday by 9pm. So I went back Thursday at 2pm and the employee (a different woman from Monday) looked at the ticket and said no it won't be ready until 4pm. I was frustrated, but left and came back at 4pm. When I returned at 4pm I spoke with the woman from Monday night who told me the clothes would not be done until 9pm. This is especially frustrating because I was leaving for a week at 5pm and would not be able to come back until I returned. My roommate offered to return the following day (Friday morning) to pick up my items. When she returned she was told that the dry cleaning machine was broken and my items were not ready. They added that they had no timeline for when it would be fixed. They also did not offer to return the items and issue a refund. 3 days later my roommate received a text message (she'd left them her phone number so she could receive updates) which said not only were the clothes ready for pickup, but they'd been ready for several days already (it had only been 3 days since she'd been told there was no timeline for a fix). I will never go back to this business. Despite being ultimately pleased with the quality of their work (the clothes were VERY clean) their lack of transparency as well as their poor customer service left me with a bad taste in my mouth. They were so sketchy about the whole thing. A terrible way to run a business and treat a first time customer. I wouldn't trust them with anything.

Did a good job and relatively quick. Granted I was getting some nicer coats dry cleaned but a…read morelittle on the pricey side. I'd still go back for convenient location

I would probably not come back here. The tailor was a nice man but I had 3 pairs of pants done and…read moreone dress. Each pair of pants I specified that I like them long and all were hemmed above where we had agreed when I initially took them in. None of my pants work now unless I'm wearing them low low low rise. On top do that I took a sheer dress with a detachable lining and I'd only asked for the outside dress to be hemmed. The lining was hemmed so short that my entire butt is out now and you can see through the dress. I'd also asked for the waist to be taken in and you can see the chalk is still there and it was not done. I am so disappointed.

wash-and-fold was returned to me missing at least two pairs of pants, and they refused to take…read moreresponsibility for this mix-up/loss. really disappointing, having valued their services for two years.

Avoid this laundromat. I dropped off a $30 load of laundry in my gray laundry bag but when I came…read moreto pick it up, I was handed a few shirts in a plastic bag. Confronting them they pretended not to speak English and just ignored me. I lost a ton of my clothes and expensive bed sheets and towels.

I normally don't do reviews, but I had to in this instance. Saturday, May 16th, I brought in a…read moreBurberry trench coat to have the sleeves shortened slightly to address some minor fraying from normal wear. Just have the sleeves shortened so that the fraying no longer showed or would get worse. I paid $25 for the work, pretty reasonable. The tailoring work itself was done well, the sleeve was shortened and finished cleanly, so I want to be fair about that. My issue is with how the coat was handled and returned to me. When I picked it up, the coat was tightly stuffed into a thin plastic bag which was tied up, as shown in the attached photos. I was literally shocked when the woman handed it to me. She was not the alteration lady so I didn't want to subject her to my anger, but I did say "it couldn't be put on a hanger at least"? She was apologetic and offered to get a hanger but I live only a few blocks away so I didn't see the point. Plus I wanted to take pictures. As a result, the coat was heavily wrinkled from being compressed into the bag (see photos) for two days (my given pick up date was Saturday, May 23rd and I picked it up today Tuesday evening), and honestly it was disappointing to see a garment I cherish being treated in such a careless manner by people I PAID to take care of it. I attached pictures of how the coat was presented to me and how it looked when I took it out of the bag. While I value my clothing A LOT, I am very easy going. I didn't expect luxury presentation or even steaming or pressing. I actually steam my coats every time I wear them. But I also didn't expect to have it returned to me shoved into a plastic bag like a dish rag. Every other place I have had alterations done, they won't press or steam the item unless asked to (I totally understand that) but at the least they put it on a hanger, even if it's a wire one. Especially a suit jacket or coat. This shouldn't happen to a $20 thrift store coat, let alone a coat worth over $1,000 dollars. It's a tailored garment - now the labels are out of shape and it's unwearable without considerable steaming and pressing. You want a clean and quiet place to wash your clothes YOURSELF? By all means go here. If you need to entrust your clothes to staff to have them cleaned or altered, hard pass if my experience is anything to go by.

This has been my go-to laundromat for 3 years. Even though there are several other laundromats much…read morecloser, I chose it based on the reviews and then kept it as "my laundromat" for all these years because there isn't anything in the neighborhood close to this level of cleanliness and service and the tailoring service is great too. IME the women that work there are sweet and attentive, even calling to let me know when a special request is ready. Idk where I'll move to next because my lease is almost up but hopefully there's a place with similar quality and also inexpensive nearby.

The actual facilities are nice and new, if you're doing your own laundry, but the owner will…read moreliterally take your stuff out of the drier and throw it in a random basket, even if you have time left on your cycle. I've put my stuff in for 40 minutes, come back 30 minutes later to find my stuff sitting on a table, not completely dried and the remaining time i paid for being used for the owner to dry other peoples stuff. Don't touch people's stuff, or steal time they paid for.

This is an amazing laundromat. I did drop off service here. The man who I assume is the owner seems…read moreunfriendly at first, but he always took care of my clothes. You can even ask them to not dry certain items, which other laundromats charged extra for (and a lot extra!). The clothes were always magically washed and dried either the same day or early the next day. Give this place your business!

The owner is extremely kind and the place is very nice. I love the paintings on the wall :-)read more

When my last wash and fold laundry closed seven years ago, I tried a lot of different…read moreoptions--places that seemed flashy or delivered all fell flat. When I discovered this place, though, the absolute perfection of their service, the finish in their work, and the HOSPITALITY of everybody who works here--Salem, who runs the place, most of all--is unmatched anywhere in the neighborhood. They are attentive, detail-oriented and thoughtful in the extreme. Salem remembered my name from the second time I walked in the door, and he does this with all his customers. When my daughter went through a princess dress phase, his staff--WITHOUT ASKING OR CHARGING--hang dried every dress. Every member of the staff remembers my preferences. They treat everybody, from all backgrounds, whether you are paying for wash and fold or doing your own wash, with the utmost respect and care. The machines are clean and well maintained, they take cards, they help you out. They have in seven years not lost a single item of my clothing, and I wash 40 pounds with them every week. If you opened a brand new laundromat directly across the street from me and charged half the price, I would 100% still walk up the street to Si Laundromat. They are a perfect small New York business run by somebody who really cares and does right by you and your clothes. This is the laundromat you are here to find.

Go here for wash and fold. Nice family run place and everything is done timely without any issues…read more Takes around 36 -48 hours. Would recommend.

Amazing little place - family run, super friendly and efficient, and always manage to turn things…read morearound in 24-48 hours or less. Excellent for regular laundry, dry cleaning and alterations. It's a neighborhood staple - definitely use them!