The lady working behind the counter name, Michelle might be the most difficult and obnoxious person…read moreand customer service that I've ever met. After me and my seventy year-old mother came down to pick up a vehicle that was stolen and recovered. She started to yell at My mother. At that point, I got upset with her and told her very calmly not to yell at my mother. She threw me out of her office! They should do a better job of hiring employees that interact with customers.

Responded to my AAA service call . First truck couldn't help so they sent a second one to start…read morecar. Two great repair people. Great attitude and friendly. They are a great partner of AAA.

My relatively new car ran into a snag with the battery and I had to work with Mazda's Roadside…read moreassistance to get my car towed to the service center. Mazda collaborated with AAA and that's how Quality 1st came into play. Right from the time my towing was scheduled, an associate promptly called to inform the timing of the pick up and later when the towing driver Lucky Singh showed up, he handled the car so well and got it dropped off at the service center ahead of time. The owner was nice enough to follow up on the service to get feedback too. I'm not sure of the pricing since my car is still under Mazda's warranty but their service was spotless and professional. Highly recommended.

Quality 1st Towing helped me out tremendously. I was on my way to PA from NY and my vehicle broke…read moredown on me while driving on the NJ Turnpike and I had family with me as well. I called my insurance company but the company they provided couldn't assist me as I needed the car towed back to NY. After doing research and seeing good reviews, I decided to give Quality 1st a call. The dispatcher, Peter, who I spoke with was very professional and courteous. They were ready to send out a driver within 30 mins. Unfortunately I was not ready as I needed to have the vehicle moved away from the turnpike through Emergency Services and needed my other family members to come with another vehicle as I had to transfer my personal belongings and family safely. After informing them I was ready, they were still able to have a driver out to me within 30 mins. The driver Chris (I believe this was name, apologizes in advance), was quick and took care of things right away and carefully. He brought my car safely back to NY. I would highly recommend this company as the service was great and pricing was reasonable.

First Dave seemed like a good guy, friendly. He worked on my car, seemed liked he fixed it, but…read morewithin 3 hours the problem came back. Now, he won't answer my text or calls.

Ok so I want to give you as many details as possible about this absolutely wonderful business. I…read morewas visiting from out of town and had car issues. I called and they fit me right in, I had to leave that day! They provided me with an estimate, gave me my AAA discount on labor, and even provided info on where to eat while I waited. They had wifi (I got some work done) and the gentleman at the front was funny and so nice. The elder lovely gentleman reminded me of my father and God bless his demeanor, he made me feel like family was helping me. The mechanic explained everything and had me on my way. I can't thank you all enough for such a positive experience and getting me home safely. You are forever in my prayers! Such lovely humans!

Very positive experience. My car broke down in a college parking lot on the first day of class…read moreduring the morning rush. The dispatcher was very professional. The driver arrived in less than 20 mins was pleasant, efficient and knowledgeable, and towed my car home. Reasonable pricing and great service.

My Subaru's battery died earlier today while I was in New Brunswick so I called Subaru Roadside…read moreAssistance's 800-number. The case was sent to Car Guys Auto & Towing in Edision for help. I spoke to Al at 12:31 PM. He said they were on it and sending one of his guys come out right away. Gabriel arrived at 1 PM and the car was running 30-Seconds later. He was professional abd courteous, and made sure to remind me as he left to "stay safe out there." These guys were the angels I needed on a difficult day. Thank you so much!

Driver came 30 minutes prior to the scheduled pickup time and was very rude and nasty because I…read moretold him that I would not be ready until after 8 (the scheduled pickup time). He left and was super curt on the phone when I called to ascertain if he would be picking up the car. Needing your car towed is stressful enough, no one needs a rude driver exacerbating the situation. I would NOT recommend this company.

I've been having problems with my car and needed a towing service from the shop. I called Hector's…read moretowing and the owner told me it would take some time because of rush hour and such little notice. he gave me an estimation of an hour, which I really couldn't wait for but took the chance because I called other towing services in the area and they were charging way too much! The driver came in less than half an hour, I was so pleased at their service and willingness to help. They were great and helped ease much of the stress from all my car troubles. Thank you guys!

Car was involved in an accident. they towed it to their yard in North Brunswick and stole items out…read moreof a car. takes a special person to steal from someone let alone someone who was just involved in an accident. The woman who answers the phone is rude and nasty and they don't care that their employees are stealing. SCUMBAGS!

Liars !!!! Please stay away. I was told that my charge would be $150. Right before they charged…read moreme, they changed the price to $650!!!!! They are very greedy and rude. When I called them, they hung up on me and said they will charge me Extra If I wait ONE More Minute ! I am surprised that they are still in business and I am surprised that the state police are using them for towing cars for accidents. Hi. There are no debris of the accident. We have 4 witnesses there. It took about less than 5 mins to get the car onto your tow truck. The guy never once took out sweeper or any other cleaning product. I have pictures of it , as proof. Either he was not telling you the truth or you are making it up. What makes you so sure that he did the clean up ? All the parts were intact on my car, where would the debris come from ??????? He told me the price, and after loading the car to his Tow truck. That's when he said that he will call you to make sure that the price is accurate. There must be a reason why you have many bad reviews. ?!

After a breakdown on 287, I called Edison aka Mandy's towing. They were amazing - although they got…read morecalled to a police event, they communicated with me and got the flat bed truck to me as quick as the could and took my car to a local shop. Very reasonable price and great service. Thanks for the help!

Professional Damage free towing by the "Recovery Experts" Their years of experience put them way…read moreahead of the competition! Owned and operated by the same people since 1967, you can trust your vehicle to be taken care of by professionals using well maintained modern equipment.