Acme Automotive continues to provide great auto body services to our family. With so many choices…read morein the pioneer valley we have brought our car's bumps, dents, & dings to this Northampton business. We have had good experiences at Acme. The staff has pleased us with professional service, customer focus, listening to our needs and within a budget we can handle. And they have a friendly crew that takes pride in doing a job right. We've been there 4 times over 15 years with the little things that happen when we park. So we will probably be back before too long. But oh, do they do nice work? Yes! No disappointments. We recommend Acme to family, friends & neighbors. Thanks Phil, Don & Mary pass on a job well done to the staff.

Don helped me out with my car scrap tremendously- made an appointment, amazing customer service,…read moregreat place to get your car fixed up after an accident.

Highly recommended!! They saw me right away for a loose bumper, had it done in less than 30…read moreminutes, and charged me literally 93 percent less than the estimate from Tommy Collision.

I was referred to Norm's Auto Body by another auto shop when I had a problem last year with my tiny…read morecamping trailer's frame. Cody came up with a creative solution and it's been perfect ever since. So I recently went back to him for some auto body work on my car that had scratches from where I rubbed up against an icy snow pile that was full of broken pavement and made some deep scratches that I couldn't fix myself. The fender looks like new. They were even able to get some of the scratches out of the rubber of the bumper. They're reasonably priced, conscientious, and Cody is one of the nicest people I've ever worked with. Everything I've had done has been excellent

They were just fabulous. Got me in quickly, price was lower than estimate and I got the best water…read morebottle I travel the world with!

My front bumper got dented after a small collision, and 1812 was able to see me in about a week…read more The repair itself--replacing the front bumper--took only 2 days, and they made the process so easy for me, from scheduling a repair to arranging a car rental to communicating updates. But even before the repair, Chris kindly made a couple adjustments to make sure my car was safe to drive between then and the repair appointment. The service was also wonderful. Peggy and her family are so kind. I'd definitely come back here to service my car.

My car got completely demolished in a 3 car pileup. Cahillane Auto Body did an amazing job…read morebringing my car back to new. I use Cahillane exclusively for all of my auto body work. I couldn't be happier with how my car turned out. I am always greeted with a friendly face and smile. I highly recommend Cahillane Auto Body. 5 Stars!

When I went to pick up my car, the two nicks in the door molding was not repaired. I literally…read morepointed this out when I was getting the car repaired. I was told they buffed out a big scratch on the door for free - but my car never had a scratch to begin with. They filled the nicks with spot paint and it looks terrible. The hood on the car wasn't fully latched. I pulled over, opened the hood completely and there was a lot of overspray in the engine compartment. I had to go back to the shop to have it cleaned. They removed a wheel well molding around the back wheel. They never installed the clip and the clip is part of a set for all 4 wheel wells. You cannot buy one clip, so I have a wheel well molding loose and flopping while driving. I went there because I have a Subaru and the nearby Subaru dealer said they bring all their work there. I tried Cahillane but will never go there again.

The repair shop is dishonest - tried to charge me over $800 to get my Passat to pass inspection…read more Most of the things they told me I needed to repair were not even on the state's inspection checklist. I got suspicious and took it elsewhere - I was charged only $35 (all it really needed was a brake light replacement).

Dana Automotive has a terrable service department. They are…read morerude and question the client at every step of the process. My car went in for a simple recall and a check on the remote entry key and came out not running proper with all the dash warning lights on. When returned to them they claimed it was not related to the previuos work completed. I found that they had rebooted the computer to fix the key and resulted in the car running badly. They blamed the bad work on me the client and charged $89 for a diagnostic that was thier issue in the begining. When I complained to VW of America and the owner of the company...Dana wrote me back a rude email stating it was my issue and he would rather not do any further work for me. I aslo had brought the car in for a recall item...leaking sunroof. They cleaned the car with a powerful cleaning agent that burned our eyes and smelled like an old outhouse. When we returned it, they told my wife that she was wrong and that it did not smell at all...what ever happened to the client is always right? over all I rate them low because they are rude, are unable diagnose or fix the problems and when the do something incorrect they balme it on the client and charge them for it.

North End Auto Body is top-notch!…read more My Audi was involved in an accident on May19th, and I brought it to North End Auto Body. The owner was incredibly responsive and guided me through the entire insurance process, which can be really confusing. He made everything easy and stress-free. To my surprise, the work was completed in less than a week! When I got my car back, it looked flawless----you'd never know the bumper had been in an accident. On top of that, the car was spotless inside and out. I highly recommend North End Auto Body to anyone needing quality, honest, and efficient repair work. Great service from start to finish! I just booked my brakes and oil change. Let's face it, people that are honest and do quality work are hard to find.

I took my pathfinder in to get some scrapes and scratches fixed. The car wasn't ready at the time…read morethey said it would be so they washed and detailed it as well as delivered to my place of business. Their work was top notch and they were pleasant to deal with.

I have worked with Phil for many years now, not only is he a stand up guy, he is also a supporter…read moreof local car Events in New England. I dropped of a customers Porsche to get some front end damage repaired. He gave a honest estimate and repaired the damage in a timely matter. He was in communication with me every step of the way which really meant a lot.. if you ever need bodywork on your vehicle I would highly recommend you to call Phil.

Have brought my TSX, GT500, Explorer, and Taurus to Sansossio in the past…read more All of which have come out detailed, clean, and with FLAWLESS WORK! The same can't be said for other area body shops. There are always alot of high-end cars at the shop, you know that if they're bringing their cars, the place does good work. There were 3 BMW M3's, a BMW M5, and Ferrari 355, a Porsche 911 Turbo, a Dodge Viper, amongst others Mercedes and Audis. Great shop!

This is our third car purchase with Lia Honda -- we've been coming here since 2007, and the cars we…read morebought here always lasted. After trying elsewhere and regretting it, we're back because the difference here is real. Desiree in Service was exceptional while helping us with our CR-V that we purchased from another dealer. She was patient, communicative, knowledgeable and made sure nothing was overlooked. She genuinely cared about getting it done right, not fast. The real reason we trust Lia Honda, though, is their Honda-certified mechanic. Absolute beast. The level of expertise, accuracy, and confidence in diagnosing and repairing our vehicle was unmatched. This is what real Honda knowledge looks like -- and it's exactly why paying more here is worth it. Alfredo Settembre in Sales made the purchase of our new Civic smooth and stress-free. Honest, knowledgeable, and respectful -- no pressure, just professionalism. You may pay more at Lia Honda, but you're paying for top-tier expertise, accountability, and peace of mind. We won't make the mistake of going elsewhere again.

1 Star -- Extremely Disappointing Experience…read more We went to this dealership specifically to test drive a Honda CR-V Hybrid. We explained to the salesperson that we have been researching and test driving several vehicles because we are seriously considering our next purchase. We also told him that we have owned 10 Hondas over the years, so we are certainly familiar with the brand and were genuinely interested in the CR-V Hybrid. His response was insulting. He told us that other people had called to test drive the vehicle and that he "can't put empty miles on his cars." We weren't there for a joyride. We are serious buyers doing exactly what consumers should do before spending tens of thousands of dollars on a vehicle--researching, comparing models, and taking them for test drives. We understand that dealerships want to sell their inventory, but treating a potential customer as though a test drive is simply putting "empty miles" on a car is incredibly off-putting. Especially when we specifically explained that we have owned 10 Hondas and were seriously considering another one. We also told him that we are loyal to the dealership where we buy the car. That all of our service is done at the dealership. He stated, "It doesn't mean anything to me, I don't make any money on the service." To which we said, "The owner makes the money." He said, "I don't care because I don't make any money on the service." We have dealt with many dealerships over the years and have never experienced an attitude like this. We simply left. A test drive should be an opportunity for a dealership to earn a customer's business--not make a serious buyer feel like an inconvenience. Based on this experience, we will take our business elsewhere. *Reaponse to Business Manager* No thank you. We have since purchased a new vehicle elsewhere, so there really isn't a resolution to be reached at this point. I shared my experience so other potential customers know what happened and, hopefully, so future customers are treated differently.

Zbylut Motor Works has been our go-to garage for years, and they consistently provide outstanding…read moreservice on our German cars. The technicians are highly skilled, detail-oriented, and clearly take pride in their work. The prices are very fair for the quality and reliability they deliver, and the turnaround time is always reasonable. Our cars run beautifully thanks to their care--highly recommended for anyone driving a European vehicle.

Vehicle brought in and was diagnosed within hours. Picked up same day. Similar experience as last…read moretime. Ease of mind and quality service goes a long way. Thank you again. Rob McAllister Amherst