Petco turned my fluffy baby into a patchy, traumatized mess, and I paid for the privilege!…read more I took my dog to the Pflugerville Petco @ Limestone on Saturday, 8/9/25 for grooming, and the results were completely unacceptable. Her haircut was patchy and uneven, with some spots shaved almost down to the skin. Stray scraggly hairs were left behind, and her face framing looked nothing like what I expected or requested. The part that really pissed me off? When we got home, she went straight into her crate and refused to come out for the rest of the night. She normally sleeps in my grandson's room, so this behavior makes me believe she was stressed or even traumatized during the grooming process. Because her coat was cut so short, there's no way to fix it until it grows back. I contacted them and spoke to Brittany the next day to discuss my issues. Brittany suggested a discount on a future service...no thank you, I will not be returning. I believe I should get a full or even a partail, but more than half, refund because the service not only looked bad but clearly impacted my dog emotionally. Pet owners deserve to feel confident their pets are treated kindly and professionally, this experience made me feel the exact opposite.

For the life of me I cannot remember everyone's name, however I do remember Greta since she usually…read morecuts my dogs hair. I just want to let all the groomers at this PETCO know how much I appreciate them. I was concerned my dog mochi may have been pregnant. They were all so sweet and told me that if she was possibly pregnant that she could go into labor due to stress. Mochi did not get her grooming due to the concerns. Well a couple of hours after our visit at Petco we came home and for the first time I felt puppies move in my dog's belly. Shortly after that two hours later she gave birth to four boys. One of her boys does have a cleft lip/palate so we will be in to see Dr.Logan soon. These ladies deserve to be commended, neither of them are veterinarians. But they were all so concerned about my babys well-being and I appreciate them so much.

I've been shopping at this location for years and have never had a negative experience. They have a…read moregreat selection and good prices, but most importantly amazing staff. They are always so friendly and helpful. They've asked me if there's anything I couldn't find that they could look into carrying. Today, I was on my way home with my kitten but couldn't leave her in the car obviously, so I brought her in with me. I just needed some cat litter. An employee asked me if I needed any help finding anything, quickly offered to carry the heavy litter up to the checkout for me, then also offered to carry it out to my car since I was holding my cat carrier. This is what makes PSP my favorite pet store to shop at.

We used to visit the location on Far West Blvd, but they recently closed so we took the short drive…read moreup MoPac. There is ample parking as it is in a large shopping center with HEB, the only reason I didn't give 5 stars is that there is no green space nearby to walk the dogs. And if your pup is anything like ours, she always needs that pre bath nervous poop lolz. The bath stations are equipped with all you need; towels, brushes, aprons, shampoo, etc. the staff is incredibly friendly.

The best store in Elgin--hands down! Their customer service is truly unmatched. Our visit feels…read morelike stopping by a place where people genuinely care. The staff is always friendly, helpful, and welcoming, and the gentlemen there never fail to check in and make sure we have everything we need before we leave. Their kindness and attentiveness really set them apart. They also go above and beyond when it comes to customer care. Even when we arrived close to closing time--later than the hours listed on their website--they still welcomed us warmly and never rushed us. That level of patience and respect is rare and truly appreciated. One of the things I appreciate most is the wide variety of items they carry. Whether we need keys made, jeans, boots, pet food, or accessories, they always have it in stock. They also offer a great selection of tools and supplies for both the garden and the farm, making it a reliable one-stop shop for almost anything we're looking for. It's rare to find a store that consistently has exactly what we need--and even things we didn't realize we needed! And to top it all off, they add thoughtful touches that make customers feel valued. This year, we even got to choose a free calendar for the new year from several beautiful designs. It's small gestures like that which show how much they appreciate their customers. Good-hearted, knowledgeable, down-to-earth people who treat you like family--this store has truly become one of our trusted places. Thank you for always being there whenever we need you! I would recommend this place to everyone.

Great selection and good prices. Friendly and knowledgeable staff. Good selection of pet supplies,…read morelawn & garden as well as Farm and Ranch.

I took my dog here for her first grooming experience. John took amazing care of her! Highly…read morerecommend.

We LOVE this groomer. Our pups left happy and not acting like they were stressed. The woman at the…read moreregister gave us a suggestion on bones to get and she showed us the discounted ones instead of trying to upsell us. The most important part was simply our dogs leaving happy and looking great. Highly recommend. (They also have neat birthday cookies and cakes)

I can't say enough great things about this pet store! It's not just a place to shop--it's truly a…read moregem in our community. The staff are always kind, knowledgeable, and willing to go above and beyond to help. The owner is such a wonderful person who genuinely cares about pets and people alike. What makes this store stand out even more is how much they give back. They're constantly supporting local animal shelters and staying involved in the community. You can feel good shopping here because your money is going right back into helping animals and the people who love them. I love supporting small businesses, and this one sets the bar high. If you want quality products, amazing service, and to support a store that truly makes a difference, this is the place to go!

I have been coming to Paws on Chicon for a couple months now and it's my favorite place to get food…read moreand wash my dogs. I personally use the dog wash station when it's cold outside. They have a very clear process of how to use the dog wash. I believe it's 15 or 18 per dog and you have a limited amount of time. I usually take both my dogs for a wash and never use up the time. Things included in the dog wash: - private room - variety of shampoos - conditioner - towels - doggie perfume (that's what I call it haha) - ear wipes - blow dryer All products are dog friendly and very gentle on my little dogs. I also like to buy all their food from here. They have a special where you can buy the same brand for a number amount of times and then you get the 12th bag for free. I'm on my 5th bag so far so I'm looking forward to my free bag! Actually today, for purchasing the bag, I got free treats. I really like the variety of good kibble and wet food they offer. The service is beyond great. Everyone is extremely friendly. They offer you free beverages when washing your dog, offer to take your dog food to your car, and are so sweet to pets. I love it here. My dogs love it here. I will be continuing to be a customer here :)

I went into this place and immediately knew it was bad news. Owner was selling mixed breed puppies…read moreat full breed price. I told her that I was looking for a full shih tzu. She said, "Full shih tzus are stupid." Wha? Run far, far away. P.S. I ended up adopting a highly intelligent shih tzu from a family who couldn't keep him. :)

I came on to see what puppies are available. Mind you - I do have TWO furbabies from Young and the…read morereason why I came back is because I trust her, she is honest and the dogs are in excellent shape. To the negative folks - I dont believe you. I believe in scammers as yourself. So scroll away. Young does not change names infact she has had the same company name longer than my oldest baby who is 8 years old. Guess where the truth is. But move on and let others purchase. For some of us that have purchased from Young, there is a reason we come back for the healthy, honest reputation that Young has to her customers. There have been many times that we stopped by the store to see what was available and Young always is so pleasant to her customers old and new.

The store is amazing! I have a very picky goldendoodle and he loved every one of your products I…read moretook home. I have a great location here in the Central Texas, Temple/Belton area, that I think that would great for your company if you were looking to expand. Drop me an email if so daniel@charterres.com

We just relocated a day ago and my 1 year old adolescent Aussie has been naturally struggling to…read moresettle. All of his usual enrichment toys are still en route to us so we headed to Natural Pawz to find him some goodies. Jovi was such a help and made a solid recommendation of a beef cheek roll chew which was thick and dense for our boy. We also found some great deals like a cooling vest at half off. There were even some clearance items she recommended as they were trying to clear them due to seasonal changes. Tucker got some good socialization from the visit there and is very pleased with all his goodies. We will be back. It is also a plus to see their reward program. Thankful also for employees masking and having accessible hand sanitizer.

Dog treats were advertised as buy one, get one free. After cashier rang up the items, the two bags…read morewere over $49 and I was told I needed a loyalty card to get the sale price. When I tried to cancel the sale, I got a look like I was from Mars. Very bad for business. Won't be going back there again! Do better!!

I came here looking some dog food for my two dogs. Thankfully they had both large and small breed…read moreavailable. It's your typical pet store, but this one feels more spacious. They do have a dog wash here. I haven't used it for my pets, but it was great to know they have one. The places I used to go to around the area closed and this one is super close. They seem very short staffed here. At the time I shopped here and I ready to check out my wait to check out was about 15 minutes and I only had one person in front of me. Their dog food selection is pretty much all the premium food for pets. Not that any of the kibble today is great for our pets. But they have all the dog toys and leashes on the front right. Dog food is on the back right of the store as you enter the facility. All the cat stuff is in the left. Aquarium stuff in the far back. The accept contactless payment and have a rewards program you can sign up for.