Petco turned my fluffy baby into a patchy, traumatized mess, and I paid for the privilege!…read more I took my dog to the Pflugerville Petco @ Limestone on Saturday, 8/9/25 for grooming, and the results were completely unacceptable. Her haircut was patchy and uneven, with some spots shaved almost down to the skin. Stray scraggly hairs were left behind, and her face framing looked nothing like what I expected or requested. The part that really pissed me off? When we got home, she went straight into her crate and refused to come out for the rest of the night. She normally sleeps in my grandson's room, so this behavior makes me believe she was stressed or even traumatized during the grooming process. Because her coat was cut so short, there's no way to fix it until it grows back. I contacted them and spoke to Brittany the next day to discuss my issues. Brittany suggested a discount on a future service...no thank you, I will not be returning. I believe I should get a full or even a partail, but more than half, refund because the service not only looked bad but clearly impacted my dog emotionally. Pet owners deserve to feel confident their pets are treated kindly and professionally, this experience made me feel the exact opposite.

For the life of me I cannot remember everyone's name, however I do remember Greta since she usually…read morecuts my dogs hair. I just want to let all the groomers at this PETCO know how much I appreciate them. I was concerned my dog mochi may have been pregnant. They were all so sweet and told me that if she was possibly pregnant that she could go into labor due to stress. Mochi did not get her grooming due to the concerns. Well a couple of hours after our visit at Petco we came home and for the first time I felt puppies move in my dog's belly. Shortly after that two hours later she gave birth to four boys. One of her boys does have a cleft lip/palate so we will be in to see Dr.Logan soon. These ladies deserve to be commended, neither of them are veterinarians. But they were all so concerned about my babys well-being and I appreciate them so much.

We used to visit the location on Far West Blvd, but they recently closed so we took the short drive…read moreup MoPac. There is ample parking as it is in a large shopping center with HEB, the only reason I didn't give 5 stars is that there is no green space nearby to walk the dogs. And if your pup is anything like ours, she always needs that pre bath nervous poop lolz. The bath stations are equipped with all you need; towels, brushes, aprons, shampoo, etc. the staff is incredibly friendly.

This is the only pet store I come to because I love the staff. They are definitely pet people!…read moreNever once have I walked in and wasn't greeted immediately or offered help. They also sell quality and healthy food options for your pet. It's that friendly neighborhood vibe over here.

The best store in Elgin--hands down! Their customer service is truly unmatched. Our visit feels…read morelike stopping by a place where people genuinely care. The staff is always friendly, helpful, and welcoming, and the gentlemen there never fail to check in and make sure we have everything we need before we leave. Their kindness and attentiveness really set them apart. They also go above and beyond when it comes to customer care. Even when we arrived close to closing time--later than the hours listed on their website--they still welcomed us warmly and never rushed us. That level of patience and respect is rare and truly appreciated. One of the things I appreciate most is the wide variety of items they carry. Whether we need keys made, jeans, boots, pet food, or accessories, they always have it in stock. They also offer a great selection of tools and supplies for both the garden and the farm, making it a reliable one-stop shop for almost anything we're looking for. It's rare to find a store that consistently has exactly what we need--and even things we didn't realize we needed! And to top it all off, they add thoughtful touches that make customers feel valued. This year, we even got to choose a free calendar for the new year from several beautiful designs. It's small gestures like that which show how much they appreciate their customers. Good-hearted, knowledgeable, down-to-earth people who treat you like family--this store has truly become one of our trusted places. Thank you for always being there whenever we need you! I would recommend this place to everyone.

Great selection and good prices. Friendly and knowledgeable staff. Good selection of pet supplies,…read morelawn & garden as well as Farm and Ranch.

I took my dog here for her first grooming experience. John took amazing care of her! Highly…read morerecommend.

We LOVE this groomer. Our pups left happy and not acting like they were stressed. The woman at the…read moreregister gave us a suggestion on bones to get and she showed us the discounted ones instead of trying to upsell us. The most important part was simply our dogs leaving happy and looking great. Highly recommend. (They also have neat birthday cookies and cakes)

I was visiting my daughter and took her dog for a dog wash. This was an awesome experience. Drew…read morewas very helpful, very knowledgeable, and a joy to work with. He has a great personality and is very good with animals. Give that man a raise

I can't say enough great things about this pet store! It's not just a place to shop--it's truly a…read moregem in our community. The staff are always kind, knowledgeable, and willing to go above and beyond to help. The owner is such a wonderful person who genuinely cares about pets and people alike. What makes this store stand out even more is how much they give back. They're constantly supporting local animal shelters and staying involved in the community. You can feel good shopping here because your money is going right back into helping animals and the people who love them. I love supporting small businesses, and this one sets the bar high. If you want quality products, amazing service, and to support a store that truly makes a difference, this is the place to go!

I went into this place and immediately knew it was bad news. Owner was selling mixed breed puppies…read moreat full breed price. I told her that I was looking for a full shih tzu. She said, "Full shih tzus are stupid." Wha? Run far, far away. P.S. I ended up adopting a highly intelligent shih tzu from a family who couldn't keep him. :)

I came on to see what puppies are available. Mind you - I do have TWO furbabies from Young and the…read morereason why I came back is because I trust her, she is honest and the dogs are in excellent shape. To the negative folks - I dont believe you. I believe in scammers as yourself. So scroll away. Young does not change names infact she has had the same company name longer than my oldest baby who is 8 years old. Guess where the truth is. But move on and let others purchase. For some of us that have purchased from Young, there is a reason we come back for the healthy, honest reputation that Young has to her customers. There have been many times that we stopped by the store to see what was available and Young always is so pleasant to her customers old and new.

The store is amazing! I have a very picky goldendoodle and he loved every one of your products I…read moretook home. I have a great location here in the Central Texas, Temple/Belton area, that I think that would great for your company if you were looking to expand. Drop me an email if so daniel@charterres.com

We just relocated a day ago and my 1 year old adolescent Aussie has been naturally struggling to…read moresettle. All of his usual enrichment toys are still en route to us so we headed to Natural Pawz to find him some goodies. Jovi was such a help and made a solid recommendation of a beef cheek roll chew which was thick and dense for our boy. We also found some great deals like a cooling vest at half off. There were even some clearance items she recommended as they were trying to clear them due to seasonal changes. Tucker got some good socialization from the visit there and is very pleased with all his goodies. We will be back. It is also a plus to see their reward program. Thankful also for employees masking and having accessible hand sanitizer.

I have been here a few times and every time I have come in I have gotten really great service and…read morethey have taken a lot of time to explain the different products and foods and treats that I was looking for for my dogs. You can bring your dogs in as well and that is nice. This is a very large store and they have a lot of different things for all different types of animals including a pet washing station. You can also sign up for rewards with them which is good if you plan on getting food from them regularly but I just go in once in awhile when I need a treat or some toys for the dogs.

Dog treats were advertised as buy one, get one free. After cashier rang up the items, the two bags…read morewere over $49 and I was told I needed a loyalty card to get the sale price. When I tried to cancel the sale, I got a look like I was from Mars. Very bad for business. Won't be going back there again! Do better!!