I know my pet stores. No, really. I have been to closet size, mid-size, and the big mammo-jamba…read moresize stores. I price check all treats, food, toys, and needs for my pups. I'm telling you, there's no place else like Pet Supermarket! They are affordable, regularly have sales, and are the warmest staff I've ever come across for a pet store. They are DOG-gone amazing! Don't have a pup? No worries. They have everything you need for cats, birds, etc. I put this in as a tip but I'll place it here too: They have a $10 self wash and blow dry for your pets! It's the best deal in town and I have DONE my research! Every 7 washes you get one free! They have whitening shampoo, gentle shampoo, regular shampoo, and conditioner free to use as well. Along with complimentary treats, towels, etc. This deal is a steal! Best clean, various size tubs, etc. I can't say enough!!! Did I mention they're local? Go!!!

Pet Supermarket is great! Though it's a chain, there's only one located in Austin. It's located…read morearound the corner from Tomlinson's and they have more of a selection than Tomlinson's of soft carriers. My only wish is that they had more inventory of Coastal leashes.

Have used Tomlinson's for years for my dogs. Staff can help with most or all dog questions! To me…read morethat's priceless! Reasonable prices as well!

I recently brought in my 9 year old Great Dane in for a dog wash and the staff was amazing. They…read morehelped me make sure they area was clear and safe as he's leash reactive. It took forever to coax him up into the washing station and needed assistance, every person on staff tried to help but one gal in particular was successful & so kind to us. I will return here again and again!

Zookeeper is an Austin staple!! Small business owners and local vibe who seem to genuinely care…read moreabout their customers and creatures. There's always someone there asking questions and getting help for their exotics when I'm there. And I never hesitate to ask silly questions or worry about needing to much help. The staff is very kind and knowledgeable. Also, they have AWSOME Isopods!

This was a fun experience. It's a pet shop with mostly exotic snakes, lizards, frogs, geckos, and…read moremore. They have a couple of birds too. We explored all of the tanks learning about some creatures I'd never even heard of before. The shop is extremely clean and spacious. The staff are very knowledgeable and friendly. I think if these are the types of pets for you, it's a really sound place to make a purchase. In addition, they sell food and accessories as any typical pet store would. The critters seemed happy and thriving.

If you're a new pet owner like me, you know how daunting the pet food aisle can be. I stopped by…read morethis Petco today feeling pretty lost, but an associate named Ashley completely turned my experience around. What stood out most was her empathy; she really understood the trial and error process of finding litter and food that a pet will actually use. She was attentive, highly knowledgeable, and didn't make me feel rushed even though I was in a hurry. It's rare to encounter that kind of 'above and beyond' service. Because of Ashley's kindness and expertise, this location has earned a loyal customer. Five stars!

I had a very disappointing experience with the veterinarian at Petco…read more My daughter brought her dog in for a rabies shot after he had just received his routine vaccinations at another clinic. Although her appointment there was at 11:00 AM, the actual vaccinations were administered at 12:45 PM -- which the Petco staff confirmed directly with the clinic. Despite this verification, the veterinarian refused to provide the rabies shot because she believed it had not been done "within an hour" of the earlier appointment time. Even after being given the correct vaccination time, she would not reconsider. Her demeanor came across as dismissive, unhelpful, and unprofessional. As a result, my daughter had to drive across town to another veterinarian, wait behind urgent cases, and go through additional stress just to get a routine rabies vaccine completed. Thankfully, our dog is fine -- but the situation was completely avoidable. Veterinary care should prioritize animals' well-being and treat clients with respect. This experience fell short on both. I hope management reviews how situations like this are handled so other families don't have to go through the same frustration.

Did you know Hollywood Feed started in Memphis on Hollywood Street? Cool little trivia item…read more This store is huge and literally has everything you can possibly need or want for your pets. They've got all the latest toys and treats. All of the best brands. Everything from bulk treats to fresh food, dry food, and so on. Clothing, accessories, and more. They even offer free, same-day delivery on purchases of $50 or more. Extremely friendly and knowledgeable staff. True animal lovers. Store is clean and organized. Prices are competitive and they often have sales, BOGOs, etc.

My go to dog biscuit store. Great variety of treats at reasonable, although not cheap, prices…read more Friendly staff.

Great service!! (Don't try this at home though!)…read moreOur dog sprained her ankle while playing. She fell off of a 20 foot ledge near a mural. My husband rushed her to a local vet that basically took two hours just to have him fill out paperwork. She was in agony and they hadn't even begun to treat her. In a bold move, I rushed to this Petsmart where staff helped me find doggy anti-inflammatory pain relieving aspirin and doggy bandages to make a homemade cast. My husband walked out of the vet's clinic and we treated her at home. Here we are four months later and our recovered puppy is in perfect health! Thank you for the advice Petsmart!

SHAYLA has been so sweet with my FURBABIES LOVE how shes always so nice sweet and PROFESSIONAL I…read morehighly recommend her for your furbabies grooming

I went to Plush Pad looking for a gift for my friend's toy poodle. They had an assortment of items…read moreto choose from. However, most of the clothing and harnesses appear to be for larger dogs. Plush Pad is known for its grooming services. The shop was sparkling clean. The staff was super friendly and welcoming. This is the type of shop you would want to take your pet.

Plush Pad is such a great spot for grooming. The shop is clean, welcoming, and the staff truly…read moreloves what they do. Sandra is awesome!! She took her time, made our pup feel totally at ease, and did an incredible job. Our dog came out looking fresh and smelling amazing. You can tell they care about the details and the dogs' comfort. Highly recommend.

I love this little pet supply store. It feels like a local market for all our pups needs. The…read morestaff are always so helpful in finding solutions to whatever doggie issues I am working with. Also, having the ability to get same day delivery is so convenient. Did I mention how sweet and helpful the staff members are as well?

Great pet shop w/quality products! The staff is simply marvelous! Been coming here for years.read more

Brandon and Lauren were very welcoming and educated on the products I was getting for my fur baby…read more This is my local Tom's so I'll be seeing them more often. Give these two a raise!!

I have always been a loyal customer, bringing my dog here for almost a year now, but my most recent…read morevisit was extremely disappointing. I scheduled an appointment online for 11:00 AM to bathe my dog, who weighs over 95 lbs. Since no one answered the phone, I booked online assuming it would be for the standard one-hour slot. When I arrived, no one mentioned that the appointment was only 30 minutes. It wasn't until my dog was already completely wet and I was about to begin drying her that an employee came over to tell me I only had 5 minutes left because another appointment was scheduled. The problem is not simply that the appointment was 30 minutes--it's that I wasn't told this from the start. If I had been informed as soon as I arrived, I would have decided not to begin, knowing it wouldn't be enough time for such a large dog. Instead, I had no option: my dog was left wet, and I was forced to stop in the middle of the process. They told me I wouldn't be charged, but it was far from "free." I wasted my time, my dog was left wet and uncomfortable, and as many dog owners know, wet dogs start to smell if they aren't dried properly. I then had to drive home, figure out another place, and bathe her all over again--because I couldn't just pay somewhere else to finish drying a wet dog, she needed a complete bath from the beginning. Tomlinson's really needs to improve how appointments are managed and communicated, especially for large breeds. Customers must be clearly informed about time limits before starting--not after their dog is already wet. This would prevent frustration and ensure a professional, respectful experience for loyal customers.