O'Reilly has been my go-to auto parts store primarily due to its location. At the corner of Bake &…read moreRancho, it is easy to get into in and out. Danny the assistant manager is very knowledgeable and easy to work with. He helped me to look up the part I needed and ordered it for next day pick-up.

I came in during the morning because I had to buy some lights for my car. I went in and as I was…read morechecking out the light bulbs, Jonathon politely asked me if I needed any assistance finding anything. I'm glad he did lol. He ended up locating the specific lights that I needed for my car in under 5 minutes, so I really appreciated his efficiency and quick service! I also needed a screwdriver which he also helped me to locate. The lights I ended up getting were perfect and the check out process was quick and easy, too! This was my first time at this O'Reilly location, and I would definitely come back if I need their help again! Thank you!

Anthony helped me with a shim for my battery terminal. Wonderful customer service. Deserves a raise.read more

Thank you Anthony Gonzales for being so helpful in diagnosing the problem with my door panel. Much…read moreappreciated

As a woman, it's always a concern with auto parts, but this store has the nicest employees. Both…read moregentlemen that waited on me made sure I had what I needed to fix! (both Jose and manager, Tony)

Lying and dishonest manager. I went in to purchase a simple oil filter price matched to a local…read morestore a quick and simple transaction. Price match was for $5 difference. Manager went to "check the price on his phone" but I guess he wasn't go enough at hiding because I could see him from the register, he immediately put his phone away and came back claiming he looked up the price and the match didn't exist. I politely asked him to show me. He reached for his phone instinctively but then refused and said again the price was $X. I again asked him to show me the price and he again lied and said it's $X. I wish him the best but experience was poor dealing with a lair.

Auto Zone opened at this location about 3 months ago, probably because many auto shops nearby. I…read morewas having my car serviced at Big Brand so I popped in to check it out. It's a small store and I found the associate I engaged is friendly but isn't familiar auto parts I needed. Oh well.

I honestly never write reviews, but I had to make an exception because of Peter. This is actually…read moremy first one. I came in not really knowing what I needed, and Peter went above and beyond to help me out. He was super patient, explained everything clearly, and made sure I understood what was going on instead of just trying to sell me something. You can tell he actually cares about helping people, not just doing his job. He made the whole experience easy and stress-free, and that kind of service is hard to find. If you go here, definitely ask for Peter -- he's the reason I'll be coming back. Really appreciate the help, seriously.

Came here for an oil change appt for 3:30. Got there at 3 and checked in to maybe see if I could…read moreget in and done early. My car wasn't in service until 4:10 and my car wasn't ready until 5:00. It said while I was making my appt that it would take at most an hour.... I was also waiting with a gentleman that had said he'd been there for FOUR hours to get his front two tires mounted. Highly recommend a valvoline or jiffy lube.

Head over to Big Brand by the in n out, don't even waste your time with these guys. Although the…read moretech I spoke with was somewhat knowledgeable, he didn't have a clue in my opinion. But it's not his fault, it's Walmart's service policies. They can't install staggered setups, or outside the factory tire specs for the vehicle. So hit up Big Brand instead......

Very extensive collection of detailing products and the staff is also helpful with product…read moreselection. Super competitive pricing and it's good to support a local small business instead of just going online for detailing products.

They got a good variety of products and reasonable prices, and the young Lady at the counter is…read morevery nice and offers help if I ever need anything the times I've gone. Awesome place and a lot of products and equipment.

Alfonso and Kevin were both incredibly kind and patient. I went in for an oil change, and even on a…read morebusy day, they took great care of me. They were thorough, professional, and paid excellent attention to detail. Even the service staff were welcoming and friendly, greeting me with warm smiles while I waited. 10/10 experience -- I will definitely be coming back!

This place has gone down hill. A few years ago I gave this place 5 stars when Andrew took care of…read moreme. He didn't try to sell me on anything and I got great service. Recently I took my car in to get an oil change. Some guy named Enrique said it'd be done in 2 hours. I waited and waited. 6 hours later I called and asked if I could pick it up. He said "it's not ready -- they're gonna work on it now." Had to wait another hour to get it. Never again.

Stopped in for items I need for an upcoming oil change. The moment I walked in, the Manager, seeing…read moreanother employee was helping customers, asked how he could help me. He got info on my car so he could find an oil filter, and gave me several choices from computer screen. Recommended one of the less-expensive ones, saying it's one he recommends a lot. Got my oil and motor flush, he had my filter. In and out in less than 10min. Now THAT'S SERVICE! Didn't get his name, morning shift on 2/25. Great job. Would return here again based solely on that experience.

Very poor service. I bought a windshield wiper which the store has a sign stating that they will…read moreinstall ; however the sales person refused to leave the store & told me to wait 30-60 minutes before they could help me. So I left & returned 2 hours later but the sales person was unable to do the job. As a consequence, I will have to make a 3rd trip, this time l will have to Travel to my dealership about 10 miles away & probably be charged an additional service fee. As a result, they get a 1 for overall capability 4 customer service!!

I can always count on the nice guys here to help me when my key fob battery goes low or dies…read more Adrian the manager helped me like he did last time find the right batteries and he opens up the fobs and puts them in for me . Adrian you are so nice for helping me ( you even cut yourself opening up the fob ) I'm so sorry . Thank you again ! Ladies and seniors don't feel uncomfortable going in here as these guys will help you with your windshield blades and key fob batteries and anything else you may need .. Thank you all and thank you for saying Welcome how can we help you when I walked in VS ignoring me when I walked in it makes a big difference where I shop !!

Stopped in to O'Reilly Auto Parts in RSM to look for a speciality tool for my wife's car. The store…read moreshowed that the tool was available online so I checked the store inventory and sure enough they had two options available. I purchased the one made in the USA. The customer service was good and the pricing fait. Recommended.