Staff is always kind and courteous. Prescriptions are filled quickly abs accurately. Larger chain…read morepharmacies typically are out of stock of my medication, but I have never experienced that here at Pipeline Pharmacy. this pharmacy is not local to me, but it is worth the drive not to have to wait days or longer for my medication.

This pharmacy is everything you wish for in a local business, but better. Small town feel, the…read morenicest staff, they offer delivery, I just don't see how it could be better. I came to them as a long time CVS customer so I was initially annoyed they don't have an app but I quickly realized I didn't need one. My prescriptions are just always ready, whether I remember to ask for refills or not. CVS seemed to have trouble getting hold of my doctor for refill authorizations, but now I'm starting to realize maybe they weren't actually reaching out. Pipeline Pharmacy has so far had so issues getting refill authorizations for me. Really great service, I love it.

I love going to Super Value Pharmacy as they are not CVS or Walgreens!…read more The service is great and you are greeted when you walk in the door. Very helpful! They offer a much different assortment of medical care goods than other pharmacies. You can find all kinds of natural remedies, medical equipment, bandage and wound care along with products I have only seen online. I love wondering the isles to find the gems I did not know I needed. Their prices are that of most pharmacies. You should shop here if you have not shopped at Super Value Pharmacy in the past.

Saras was extremely helpful fitting my mother for compression hose for an upcoming overseas trip!…read moreThe customer service was amazing and their choices were also great! No need to buy online (and the fitting helps make sure you're getting the right size!). We will be back!

Buyer beware! Service is awful. There are real problems occurring here. Although we requested…read morerefills via their number and prescription name our prescriptions were repeatedly wrong. They would not call our doctor for refills but would "without our request" fill prescriptions that had refills and include them in our bag although we specifically stated over the phone 3x I could not take a particular script because it was contraindicated with what I must take. The pharmacist promised to refund $110 rectifying what they did THEN he failed to do so. Additionally their creams clicked out over a month never have the same amount in them or the same consistency. This is the most expensive compounding pharmacy in northwest DFW with the lowest ratings from individual consumers. Go where you are treated honorably and the products are consistent.

My poor kitty was very sick with thyroid problems, but as she got better, she got stronger, and I…read morecould no longer get the pill in her. The vet's office called in a compounded topical medication, but Chewy would take days, and the other area pharmacies that compound said it'd be a couple days as well. When I called here, the very nice pharmacist told me he could get it for me by the end of the day. He actually called early to tell me it was ready, and I could start medicating my sick kitty that same day. Wonderful! The whole place was so nice and caring. I 100% will come back!

This place has Good customer service, clean environment and was able to find everything I needed!read more

Great prices great deals on knock off name brand items ,jewelry,purse and hair products etc.read more

I've been a customer for 5+ year's and I can honestly say…read morethat this is the BEST Pharmacy I've ever encountered! The staff is more like a family... A family that has values, respect, love and totally cares about they're customes health! This kind of service you will NEVER receive from big name pharmaceutical companies. Thank you ALL for your unconditional love, great customer service and caring hearts. You are truly an asset to the community!!! God's continued blessings to you all.

Right next to my daughters pediatrician with seconds went in asked me for my last name and said…read morewould be ready in ten minutes while waited looked at products and very convenient and reasonable pricing for everything thank you! Will be my preferred one from Now on. Thanks again!

Told the nurse CVS on lake ridge yet it was put in for this pharmacy. I actually went home waiting…read more( thinking ) it was CVS to let me know it was ready but never received a called. A few hours go by look at my paperwork realized it was here. No biggie it was down the street, would be my first time going. I walked in and went to the side that said pickup. No greeting or be right with you. There was an older lady at the side that said drop off, she didn't say a word. After standing there for a few minutes ( this is a small establishment ) i began looking round, over the counter to see if someone would acknowledge me at least. Finally a young man came from the back, took my information, processed everything then tossed my medication and card on the counter and walked back to the back. I did not have the energy to address it. I just will not be returning to this establishment.

I have not received a prescription that should have been refilled but they neither answer the phone…read morenor allow a message to be left. They contract with a company that fills my eye drops so I have no opportunity to reach anyone.

Best Drug store we've ever used. I will not select any…read moreMedicare Part D or Medicare Advantage plan that doesn't have them in-network or as a preferred drug store. It's family owned, and the same people have served as us for the last 8 years. They know us and we know them. They have a drive-thru window, and offer many services (even pet meds). They will also assist you in finding the best part D plans for the drugs you use. If you live in Grapevine you really need to check them out. The big chains just can't provide this type of personal service.

Been using Grapevine Drug since 2010 and it has always been a great experience! I now live in…read moreDallas and drive back to Grapevine for all my rx needs. They are awesome. Friendly , knowledgeable and always willing to help with any issues ....you won't be disappointed!

Highly recommend this pharmacy for their ability to be your knowledgeable one stop shop for…read morevitamins, prescriptions and formulary of your doctor wants to help you move to natural medicines! I went there because my new Dr gave me 4 prescriptions including a formulary. I normally go to CVS but they only could fill 1 of 4 and cost for a second which my insurance didn't want to cover was $255 for 30 days! I ended up going 4 different pharmacies until I went to FM Pharmacy where Dennis is the pharmacist took the time to let me know how he could do everything we needed. I also discussed how a natural supplement could help me but only after he reviewed everything I am taking now and the purpose of each. Couldn't be happier to find my new go to pharmacy!

This is the worst, most incompetent, belabored and arcanely functioning pharmacy I have ever…read moreencountered. As one who works in drug research, has a B.S. in biochemistry, an MPH and knows full well FDA protocols and regulatory standards, I can tell you the head pharmacist, Dennis, operates his business like it's the 1950s. The only reason I came to this pharmacy in the first place was because the particular molecule I needed compounded was out of stock throughout the greater DFW metroplex - another very telling indication of just how inadequate their business model is. If you're the only pharmacy out of, say 25, that has a drug, I'd gather things aren't going so swimmingly. In addition to the aforementioned shortcomings, this pharmacy - unlike any other I've known - doesn't offer a courier nor a shipping service. So, if you live in Downtown Dallas, you'll need to drive 30mi to and from the pharmacy to fulfill your order each time. Equally as fun - because of the head pharmacist's rules and relevant paranoia - if you have a month's supply, you'll be expected to come in TWICE within that month to pick up your script. Super convenient, right?! Oh, and another one of my favorite aspects was the rigidity in which this pharmacist felt it necessary to adhere to arbitrary, make-believe chemical standards. I'm not going to bore you with the minutia but suffice to say, if you know anything about chemistry (acidulants, antimicrobial properties, stability, salts, etc) this guy is doing way too much for too simple a process. "You know you don't HAVE to use saline sol'n, right? You can just use water - the molecule has HCl already in it". He says "Well, per FDA regulations we have to comply to a set of stability standards". I followed with, "oh so then I guess every OTHER pharmacy in the metroplex is just doing it 'wrong'? Are they all going to get 'busted'?! Did you discover some novel chem properties that the rest of the world doesn't know about?". Golly, maybe he'll avoid fines and criminal drug charges AND win the Nobel Prize too. The final kicker though is when Dennis tells me further, they can no longer fill my script because it's in a particular drug class as another medicine I take. Which again is false and an entirely ridiculous statement. Drug classes: opioids, benzodiazepines, dissociatives, amphetamines, anticonvulsants, PPIs, SSRIs, etc. They are all different and - unless you got your PharmD degree in 1985 - not equal and very often non-competitive. Especially when considering dosage and frequency at which these particular meds are filled. But I don't take Dennis for a big picture kind of guy anyhow. The moral of the story, unless it's the last pharmacy on earth, please PLEASE do yourself a favor by avoiding this dinosaur and support one of the many other great, reasonably priced, convenient, practical, and current pharmacies being operated in TX. And even if they're in Tyler and you're in Ft. Worth, they can probably ship your meds right to your front door.