Buyer beware! Service is awful. There are real problems occurring here. Although we requested…read morerefills via their number and prescription name our prescriptions were repeatedly wrong. They would not call our doctor for refills but would "without our request" fill prescriptions that had refills and include them in our bag although we specifically stated over the phone 3x I could not take a particular script because it was contraindicated with what I must take. The pharmacist promised to refund $110 rectifying what they did THEN he failed to do so. Additionally their creams clicked out over a month never have the same amount in them or the same consistency. This is the most expensive compounding pharmacy in northwest DFW with the lowest ratings from individual consumers. Go where you are treated honorably and the products are consistent.

My poor kitty was very sick with thyroid problems, but as she got better, she got stronger, and I…read morecould no longer get the pill in her. The vet's office called in a compounded topical medication, but Chewy would take days, and the other area pharmacies that compound said it'd be a couple days as well. When I called here, the very nice pharmacist told me he could get it for me by the end of the day. He actually called early to tell me it was ready, and I could start medicating my sick kitty that same day. Wonderful! The whole place was so nice and caring. I 100% will come back!

This is the worst, most incompetent, belabored and arcanely functioning pharmacy I have ever…read moreencountered. As one who works in drug research, has a B.S. in biochemistry, an MPH and knows full well FDA protocols and regulatory standards, I can tell you the head pharmacist, Dennis, operates his business like it's the 1950s. The only reason I came to this pharmacy in the first place was because the particular molecule I needed compounded was out of stock throughout the greater DFW metroplex - another very telling indication of just how inadequate their business model is. If you're the only pharmacy out of, say 25, that has a drug, I'd gather things aren't going so swimmingly. In addition to the aforementioned shortcomings, this pharmacy - unlike any other I've known - doesn't offer a courier nor a shipping service. So, if you live in Downtown Dallas, you'll need to drive 30mi to and from the pharmacy to fulfill your order each time. Equally as fun - because of the head pharmacist's rules and relevant paranoia - if you have a month's supply, you'll be expected to come in TWICE within that month to pick up your script. Super convenient, right?! Oh, and another one of my favorite aspects was the rigidity in which this pharmacist felt it necessary to adhere to arbitrary, make-believe chemical standards. I'm not going to bore you with the minutia but suffice to say, if you know anything about chemistry (acidulants, antimicrobial properties, stability, salts, etc) this guy is doing way too much for too simple a process. "You know you don't HAVE to use saline sol'n, right? You can just use water - the molecule has HCl already in it". He says "Well, per FDA regulations we have to comply to a set of stability standards". I followed with, "oh so then I guess every OTHER pharmacy in the metroplex is just doing it 'wrong'? Are they all going to get 'busted'?! Did you discover some novel chem properties that the rest of the world doesn't know about?". Golly, maybe he'll avoid fines and criminal drug charges AND win the Nobel Prize too. The final kicker though is when Dennis tells me further, they can no longer fill my script because it's in a particular drug class as another medicine I take. Which again is false and an entirely ridiculous statement. Drug classes: opioids, benzodiazepines, dissociatives, amphetamines, anticonvulsants, PPIs, SSRIs, etc. They are all different and - unless you got your PharmD degree in 1985 - not equal and very often non-competitive. Especially when considering dosage and frequency at which these particular meds are filled. But I don't take Dennis for a big picture kind of guy anyhow. The moral of the story, unless it's the last pharmacy on earth, please PLEASE do yourself a favor by avoiding this dinosaur and support one of the many other great, reasonably priced, convenient, practical, and current pharmacies being operated in TX. And even if they're in Tyler and you're in Ft. Worth, they can probably ship your meds right to your front door.

I recently transferred to this location because the Community Pharmacy on Justin Road closed. What…read morea nightmare! Although my husband and I have made it our policy to shop locally owned businesses whenever possible, in this case we will be making an exception and will switch to either CVS or Walgreens.

I love going to Super Value Pharmacy as they are not CVS or Walgreens!…read more The service is great and you are greeted when you walk in the door. Very helpful! They offer a much different assortment of medical care goods than other pharmacies. You can find all kinds of natural remedies, medical equipment, bandage and wound care along with products I have only seen online. I love wondering the isles to find the gems I did not know I needed. Their prices are that of most pharmacies. You should shop here if you have not shopped at Super Value Pharmacy in the past.

Saras was extremely helpful fitting my mother for compression hose for an upcoming overseas trip!…read moreThe customer service was amazing and their choices were also great! No need to buy online (and the fitting helps make sure you're getting the right size!). We will be back!

- Terrible service, I moved from out of state to TX and regret choosing them as my PCP…read more- I was charged for a visit where my PCP missed the appointment, then called hours later acting like nothing happened. I had to contact billing because when I asked her to remove the charges, she didn't. - I called and left a voicemail today because no one answered the phone. Voice message says they'll respond in an hour. Lie. I called again twice before closing and I was sent to voicemail again. - reminds me of bad apartment management, the way they treat their most vulnerable patients - please look else where. Prism Health is not what it used to be according to many in the community. I sadly got the bad experience. Wish I could have experienced the better side

Friendly and fast service! Fourth floor also great customer service. Prism Health North Texas will…read morehave my continued support.

This is an amazing pharmacy! They are compounding our medicine the right way, no short cuts, the…read morebest quality control ever! Met with Jim, he shows me all the new services that will be available in their new address. Beautiful new facility thinking of how to make us healthier and teach the new generation how to do quality products and services! Bravo Jim and team for all you do for your clients and our community!

Update: Received a call from the pharmacy manager and he was very quick to address this issue and…read morestated he was taking steps to make sure it's not a reoccurring problem. Had prescription delivered to my home and the inside of the package where my prescription is, reeks of cigarette smoke. I'm very sensitive to this smell and causes me strong allergies.

Over the last two years I have had issues with having my prescription's filled in a reasonable time…read moreframe. They always say they are working on it when we call and don't have them ready when we go up there to pick them up. Currently I have a prescription that should have been filled Monday, they claimed it was out of stock and was being ordered for Tuesday by noon. Called Tuesday at 6pm and they said they are working on it and should be ready soon. Never heard back from their text message service. Called Wednesday morning and they still don't have it ready.

Always helpful & good prices on Good Rx. Sometimes hard to call during busy times. Five starsread more

I don't usually go here but I had to because I needed a compounded medicine and it's my local one…read more I went in and the girl said it wasn't ready to have a seat and the pharmacist would be out to talk to me. So almost 20 minutes later she came back out and asked my name and date of birth again and said they were making it. I had an appt so I had to leave and come back after no rx. So I came back and it was ready. The place smelled like an old persons house. It had a musty smell but other than that was nice.

The best pharmacy there is around town! Mom and pop shop located in central Coppell. Best service,…read morequality goods. They treat their patients with respect. I have never raved about a pharmacy! This will be my forever pharmacy for as long as I live in Coppell. Make sure to get all your prescriptions through them! You won't be disappointed.