1. Tom Ford

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Beverly Hills, CA

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Tom Ford

3.6 (85 reviews)
Closed • 10:00 am - 6:00 pm

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Me b4 valet came to me to take my car and park it
Katerina R.

Now if I have a boyfriend, he would definitely be decked out in Tom Ford. But since I don't have a boyfriend, my best friend's birthday is tomorrow so I thought I would deck him out and some Tom Ford. He turns 28 and we're going out tonight for dinner. My treat and I wanted to do something special for him. Service is phenomenal. They attempted to be VIP status. I received a nice warm cup of coffee. A nice personal shopper has a great selection of clothes for men not too crazy about the women stuff, but for the men, I'm all in. You would think the value would be a lot of money but tongue for it is pretty manageable when it hits the Wallet. So if you're in the area stop in at Tom Ford we receive VIP service and you would love the merchandise that they have especially for men..

Hello, I am writing to share my experience with a recent order placed as a Christmas gift for my husband. I ordered a Fucking Fabulous Eau de Parfum Set, marked as a gift, and intentionally did not open the box upon delivery because I wanted to keep the factory packaging intact for Christmas. Since we are traveling for the holidays, we decided to exchange gifts earlier -- and only then discovered that the contents did not match expectations and the presentation was completely disappointing. This was meant to be a special, thoughtful gift, and unfortunately the experience turned into a very upsetting one. Opening the box together should have been a joyful moment, but instead it caused real frustration and sadness. I understand mistakes can happen, and your support team has already confirmed that a refund will be issued, which I appreciate. However, I feel it is important to share how disappointing this situation was. When purchasing a luxury brand gift, especially at this price point, you trust the brand completely -- particularly when the item is intended as a present and marked as such. I did everything a customer reasonably could: ordered in advance, did not open the package, trusted the brand. Sadly, that trust was not justified in this case. I hope this feedback helps prevent similar situations for other customers in the future, especially during the holidays. Tetiana Varava

Screenshot of when they sent a link through the automated system to check the status of my order which didn't work. Completely useless!!!!!
Terra M.

Don't EEEEvvvveeeerrrrrr order online from Tom Ford. They have the worst service. When you order online, your order is supposed get filled by a store who has the item you're ordering. They didn't work so well since your order can go to any store. Which means there's no timeframe or update about who or when your order will be processed. Also if the item your purchased online is even available anymore. Items sell out and they'll still be available online. Canning customer service is such a waste of time. Never again an I buying anything online again from this designer. Their customer service is handled by Amazon in another country.

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12 years ago

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14 years ago

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14 years ago

Tom Ford hands down best men's clothing on the planet .

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10 years ago

Very sweet employees with great customer service. Thank you team for not acting Rodeo Snobby.

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11 years ago

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Review Highlights - Tom Ford

“After the most hectic week trying to find a resolution, Charles saved the day and now my heels are brand new again.”

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General Quarters - Awesome Jewelry & Accessories

General Quarters

5.0(52 reviews)
3.3 mi•Fairfax
•$$

A friend brought me here shopping on the weekend. located right on La Brea avenue, we decided to go…read moreshopping and then stop for some lunch at Burgers 99. it was great day. I hadn't heard of the shop before visiting, and we went because there was a sale. They apparently had some water damage in January and just had opened back up... and wanted to release some of the damaged and unfinished clothes for discounted prices. First I need to mention that the management and owner were standing outside and greeting everyone, chatting with them. I heard the full story of how this place came about, and the struggles they went through during covid and the rain. Just a great group of people running the shop and you really root for them to succeed. I bought two t-shirts, a sweatshirt and a hat. It has become my favorite pieces of clothing. The shirts are comfortable but thick material, and don't hug you in an unflattering way. They fit so well. I will definitely come back once they have a new round of inventory to check out their stuff.

This is hands down the best shop in LA. Now, I'm not a Los Angeles native, but the service that…read moreBlair, Miguel and team provide from their warm welcome to their uncanny ability to make you feel at ease are incredible. Come to this shop and not only feel like a local neighbor and friend, but be treated like one and become one. Their curated goods all high value and high quality will be staples in your wardrobe for years. With classic American design they've done an unbelievable job for more than a decade and it will always be a stop I make when I come to town.

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General Quarters - Cool interior

Cool interior

General Quarters - Awesome Jewelry & Accessories

Awesome Jewelry & Accessories

General Quarters

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Tags

Tags

4.6(90 reviews)
0.1 mi
•$$$

The store is very welcoming and the window dress from the street view really converse with…read moreyou...the clothes and other decor really draws you in. While in Beverly Hills, you must do as the Beverly Hills folks do, and that is to window shop...! You walk along looking at all the wonderful items...and then all of a sudden...your no longer outside, but inside of TAGS....where as I entered to get a closer look at more of this prized loot...a very friendly gentleman stopped his work and kindly spoke to me about certain selections in men attire. He was very knowledgeable and indicated he had worked as a personal shopper for a number of entertainers in the past. One I was very familiar with from a former UPN network show that I was a writer on. The young man who is named J.J. gave me a number of wonderful ideas for my wifes upcoming birthday on the 25th of September. He really assisted me by going out of his way to call my wife and direct her on how to make a boutique appointment for specialized shopping needs. He was very attentive to me and my wife on the phone and answered all of her questions and mine with details. He treated us very well. Will come back again in the future. Most definitely, my wife has set an appointment. I am very impressed with TAGS. The window decore really draws you in.

I purchased some clothes here last month. Nice stuff for men and women. I also got some nice…read morenecklaces for my girlfriend. Nice place and good clothing for all sizes. Nice staff and good service. I love the clothing styles here. It is a cool place I'd love to shop at more in the future.

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Tags - Bubble S gold plated

Bubble S gold plated

Tags
Tags

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Kith - The Strawberry Crunch (by Johnny Saiedian) Ice Cream Swirl | $10

Kith

3.9(24 reviews)
0.1 mi

Great service in the sales department! I worked with Reuben and Qwan and they were very helpful and…read morekind. I also stop in to grab some ice cream once in a while and I'm very delighted to see Johnny! He is always very kind to me!

I left Kith's Beverly Hills location feeling judged and unwelcome. I visited on October 10 around…read more4-5 p.m. When I lived in NYC, Kith was my go to for the latest footwear, and I never had an experience like this. Here, security kept me waiting outside while people were leaving, even though I was shopping alone. I understand stores may control entry, but the interaction made me feel singled out. The regular sales employees were fine. My concerns were with security and the manager on duty. At checkout, the manager mentioned that he would be working at another location the following day. In the context of his other comments, I felt he was implying that I intended to buy the shoes and return them there the next day. That was not my intention. I cannot know what motivated their behavior, but as a Black customer, I left feeling profiled rather than welcomed. I completed my purchase, but the experience took away from what should have been an enjoyable visit. Customers deserve respectful service without assumptions about their intentions based on appearance. Any questions about returns should be addressed by explaining the policy professionally.

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Kith - The Strawberry Crunch (by Johnny Saiedian) Ice Cream Swirl | $10

The Strawberry Crunch (by Johnny Saiedian) Ice Cream Swirl | $10

Kith
Kith

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Tom Ford - womenscloth - Updated October 2026

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