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    Tom Ford

    3.6 (82 reviews)
    Closed 10:00 am - 6:00 pm

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    Screenshot of when they sent a link through the automated system to check the status of my order which didn't work. Completely useless!!!!!
    Terra M.

    Don't EEEEvvvveeeerrrrrr order online from Tom Ford. They have the worst service. When you order online, your order is supposed get filled by a store who has the item you're ordering. They didn't work so well since your order can go to any store. Which means there's no timeframe or update about who or when your order will be processed. Also if the item your purchased online is even available anymore. Items sell out and they'll still be available online. Canning customer service is such a waste of time. Never again an I buying anything online again from this designer. Their customer service is handled by Amazon in another country.

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    12 years ago

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    14 years ago

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    8 years ago

    The workers follow you around if you're not white. It's so uncomfortable. Order online.

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    Photo of Tyler B.
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    15 years ago

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    10 years ago

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    Photo of Cole M.
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    10 years ago

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    9 years ago

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    Photo of sajid v.
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    11 years ago

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    13 years ago

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    10 years ago

    Easy location. The staff was helpful but I was surprised she wasn't more knowledgeable on all the products.

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    Photo of Winston G.
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    10 years ago

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    8 years ago

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    10 years ago

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    8 years ago

    The store is very elegant & classy. The staff was very helpful and did not feel rushed.

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    Photo of Todd P.
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    12 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    Photo of Jess M.
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    14 years ago

    I recently got the Tom Ford "Whitney" sunglasses and I think i'm in love with them lol.

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    11 years ago

    Needless to say that the clothes are amazing. I think, the best place to get a suit, anywhere. Great customer service.

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    Photo of Xaxa H.
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    14 years ago

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    10 years ago

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    15 years ago

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    Photo of Dustin O.
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    10 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    Photo of Nick K.
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    11 years ago

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    11 years ago

    Tom Ford is a brilliant designer and his boutique on Rodeo displays his artistic talents.

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    11 years ago

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    Photo of Paul K.
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    9 years ago

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    14 years ago

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    9 years ago

    Best customer service in town. I had a small issue with my sunglasses and Charles has been very quick to replace them. Great experience !

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    14 years ago

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    12 years ago

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    11 years ago

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    Photo of Joshua G.
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    14 years ago

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    13 years ago

    Tom Ford hands down best men's clothing on the planet .

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    Page 2 of 3

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    Review Highlights - Tom Ford

    After the most hectic week trying to find a resolution, Charles saved the day and now my heels are brand new again.

    Mentioned in 6 reviews

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    General Quarters - Awesome Jewelry & Accessories

    General Quarters

    5.0(52 reviews)
    3.3 miFairfax
    $$

    A friend brought me here shopping on the weekend. located right on La Brea avenue, we decided to go…read moreshopping and then stop for some lunch at Burgers 99. it was great day. I hadn't heard of the shop before visiting, and we went because there was a sale. They apparently had some water damage in January and just had opened back up... and wanted to release some of the damaged and unfinished clothes for discounted prices. First I need to mention that the management and owner were standing outside and greeting everyone, chatting with them. I heard the full story of how this place came about, and the struggles they went through during covid and the rain. Just a great group of people running the shop and you really root for them to succeed. I bought two t-shirts, a sweatshirt and a hat. It has become my favorite pieces of clothing. The shirts are comfortable but thick material, and don't hug you in an unflattering way. They fit so well. I will definitely come back once they have a new round of inventory to check out their stuff.

    This is hands down the best shop in LA. Now, I'm not a Los Angeles native, but the service that…read moreBlair, Miguel and team provide from their warm welcome to their uncanny ability to make you feel at ease are incredible. Come to this shop and not only feel like a local neighbor and friend, but be treated like one and become one. Their curated goods all high value and high quality will be staples in your wardrobe for years. With classic American design they've done an unbelievable job for more than a decade and it will always be a stop I make when I come to town.

    Photos
    General Quarters - Cool interior

    Cool interior

    General Quarters - Awesome Jewelry & Accessories

    Awesome Jewelry & Accessories

    General Quarters

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    Ralph Lauren - Sitting area

    Ralph Lauren

    3.6(83 reviews)
    0.1 mi
    $$$$

    I am not sure if the employees are commission based or not. If they are commission based what's…read morewith the attitude and looking down on customers? I walked in the store knowing I wanted to buy a sweater. I walked up to a male employee he ignored me so I asked another employee for a size. She called over another employee. She was an older employee and was very nice, friendly and patient. She even made a suggestion regarding the size which I appreciate it. Her suggestion helped m pick the right size. I visited during Christmas/ New Years time; therefore, they were offering hot chocolate and cookies. Hot chocolate was a nice gesture and perfect touch for the cold weather. For value, I would say bags and clothing items are expensive, but worth it. Since quality is better and worth the price. I gave four stars only for the outstanding customer service by the lady who helped me. Otherwise my rating would be one star.

    RALPH LAUREN - RODEO DRIVE…read more Walking into this store felt like stepping straight into that horrifying Pretty Woman scene. The energy was immediately cold and unwelcoming, like we were being sized up the second we walked through the door. Nil, the CSR, was dismissive & refused to serve us. Instead of a luxury shopping experience, it felt uncomfortable and honestly a bit demeaning. No greeting, no effort to assist--just an unmistakable vibe that we didn't "belong." For a brand that prides itself on timeless elegance and hospitality, this location completely missed the mark. Rodeo Drive has no shortage of high-end stores that actually know how to treat people with basic respect. I'd recommend spending your time (and money) elsewhere.

    Photos
    Ralph Lauren - Kids section

    Kids section

    Ralph Lauren
    Ralph Lauren

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    Tom Ford - womenscloth - Updated May 2026

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