Thanks for fixing my glasses, Shawnna!!! The service, expertise and selection are worth the hour drive. My dog knocked off and twisted my glasses (bought from here), but Shawnna was able to return them to their previous shape. There was hardly any wait, and I left with spectacular specs again. read more

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A few years ago, during a visit to Dallas, I ordered a pair of Ray-Ban sunglasses from Tom Barrett Optical. Malerie guided me to a frame that was such a perfect fit and style I'm now buying the same pair again. Her sense of fashion and talent for matching frames to face shape was such a relief, turning what is usually a stressful task into an effortless process. Living in a small community, I don't have access to this quality, selection or expertise, so discovering Tom Barrett Optical has been a real blessing. Achieving the perfect prescription and fit has always been a challenge, but with their team it became seamless, stress-free and precise from the very beginning. Last fall, I returned to their delightful store for updated measurements and fitting details. Recently, I sent them my new prescription and promptly received my new bifocals and readers via UPS. I am astounded by the precision of the fit and the prescription-they are comfortable, stylish, and have enhanced my vision. Their wide selection of high-quality frames is very impressive! Even more impressive is the personal attention, professionalism and genuine care they show every customer. I am so grateful to have found them and wholeheartedly recommend them to anyone seeking quality eyewear that blends fashion, quality, precision, and exceptional service. read more

Shawnna is amazing! I went into the store needing guidance and a quick turnaround. I got exactly that and more. Shawnna and everyone there pitched in to figure out the issue, and within a couple days, I had exactly what I needed. Exceptional service! read more

I have been going to Tom Barrett Optical since they opened in Old Town Shopping Center. The staff is so very fdriendly, helpful, and a delightful experience. They truly know all there is to know about glasses and helpful with finding the right frames for the customer. They helped me with my newest frames and the compliments have been wonderful. Thank you Tom Barrett Optical and staff!!!!!!! read more

The Selection here is awesome but there's a lot of places that have great glasses, but find a place that has it all great service. Great quality, attention to detail that's the trick!! So many places just don't care they treat you just like a number everybody wearing the same glasses same everything and frustrated with the type of service and quality and price ! BUT !! Not here this place is incredible. They are located in old Greenville shopping center in between world market, and Subway tucked in the back a hidden Gem since 1981! So it doesn't matter who you talk to there if it's Mallory or Shawna or Tracy, you will be totally blown away by their friendliness their willingness to help you anyway they can they have fixed glasses for me that I didn't even buy there and then on top of that didn't even charge me for it ! We have bought several pairs of glasses From them won't buy anywhere else now , and we will continue to go here because it is unmatched by anyone in this city or beyond. Do you want quality you want service you want a good price you want somebody who gives a damn about their job then Your Headed to the right place !!! If I could get more stars, I would !! read more

Was sent here when my son needed a prescription SCUBA mask and was impressed with the conscientiousness and quality of the work. So, when my glasses that I had gotten somewhere else were so ill-fitting they were driving me crazy I brought them in to get them adjusted. For no charge, they adjusted my fames and took the time to actually bend the metal near the screws to get them to properly sit and fit on my face. The place to go if you want top quality glasses and fantastic service. read more

I had a pair of broken glasses, and brought them in, she fixed them in under 10 minutes. Super sweet lady, didn't even charge me for the repair. 10/10 read more

Fantastic customer service! I took my broken Omega sunglasses in to get it fix. They were able to fix it for me right away at no charge. I would recommend this place to anyone that is looking to get new glasses and to repair them. read more

Friendly staff! I needed a nose pad for my sunglasses. They replaced it at no charge ! They've been in business for a long time! Their customer service is amazing read more

I have some bizarre issues with my glasses due to neurological damage due to MS, but needed to get new glasses for after eye surgery. After reading reviews online, I chose to go to Tom Barrett's and I am so glad I did. I got my new glasses, had eye surgery and then needed a new prescription, Shawnna was a great help and we picked out frames that looked great on my face, I've never had so much help from a glasses place. When I was ready for my prescription sunglasses, I came back and got them here as well. I drop in whenever I'm near by and they're always happy to do small adjustments and clean my glasses properly for me. I HIGHLY recommend Tom Barrett's to anyone who needs glasses and is looking for a personal touch! read more

Very friendly business that provides top notch service! The moment you walk in you can tell they take pride in their craft. Highly recommended!! read more

The service here is outstanding never fails to exceed all expectations. My family has been going here for generations thankful this place is still open since they have been around since the 80's! read more

I randomly came upon this shop in an unusual spot on Greenville Ave behind Subway and I'm glad I did! I have been needing repair on a pair of sunglasses and they were HAPPY to help me out! The shop also has a phenomenal selection of designer sunglasses as well as frames for your glasses-just bring in your script as they can recommend a doc, but don't have one on site. Sooo glad they were so willing to help me and for that, I will happily give my business to a place that understands customer service and happy faces! read more

Tom Barrett Optical - Eyewear & Opticians Near Me - Dallas, Texas

I was just driving by Tom Barrett Optical and it reminded me of something a while back. I had went there previously because my sunglasses had got slightly bent and the lens fell out. These were expensive sunglasses. I was driving home and saw Tom Barrett Optical. I decided to walk in and see if they could possibly repair them. I was of course expecting a fee -- which obviously would have been no problem. But the lovely lady (Mrs. Barrett perhaps?) flawlessly repaired my sunglasses free of charge. She was so genuinely nice. And I think I briefly met Tom too, who was also great. They were just amazing. It was also near closing time, so the fact that she took 20 minutes out of her evening to repair my sunglasses free of charge, well, I just thought that was pretty awesome. Anyway I forgot to leave a review the first time and wanted to do so now. When I finally decide to buy my next pair of glasses I will without question be heading to Tom Barrett Optical. read more

My daughter and I stopped in to adjust 2 pairs of glasses, and repair a third pair. Rob repaired and adjusted our frames FREE of charge! I will be back to replace my lenses. This is the best optical shop I've been to! Great, fast service! read more

Exceptional in every possible way. This eyeglass shop and the technicians saved my marriage (no joke). I was at witts ends with my husband, not to mention his personal frustration with inadequate prescriptions and inferior lens quality over the last 17 years. Seriously money over the years into the thousands, due to the high cost of eyeglasses that we purchased with all types of additions and he "couldn't see" out of them! Since January, we have been back to Dr. Barrett's nearly every weekend; first they recommended Dr. Schpok (eye doctor in Dallas, see review), my husband and I made several visits after that before we both decided on and purchased two pair of glasses each. In all honesty, we have never been so served and satisfied with a business in our lives ever. This place is truly amazing!!!!!!!!!!!!!!! How does my husband like his glasses; he is so happy, I am so happy (happy wife/happy life). Seriously, what was once such a sore spot in his life with unsatisfactory eyeglasses... is now exactly the opposite! If you will give this place a chance you will not regret it, especially if you have been unsatisfied with eyeglass purchases in the past. Tracey is our personal favorite at Tom Barrett's and I cannot tell you how helpful she has been. If you need your eyeglasses adjusted to utter PERFECTION .. you MUST see Tracey! We we will truly miss visiting with Tracey and cannot wait until we have another eyeglass need which will require a visit! Note: This optical store does not file insurance claims for you. You will pay a bit more but you get what you pay for and coming from us, we learned the hard way. The money spent here at Tom Barrett's is well spent money. read more

OMG, I was pleasantly shocked to find a local neighborhood professional optical service business with outstanding customer service! I returned from a foreign 14 day trip and after unpacking I was shocked to see that my very expensive sunglasses were damaged. I feared the glasses were a total loss. I began to look for a repair shop and foolishly began to look at the big box national luxury stores for service. No luck finding a reasonable cost effective repair option. I Started to look for local (mom & pop) stores when I discovered Tom Barrett Optical! I rushed to the store before closing time so they could start any repairs. I expected repairs to take several days. Nope! In five 5 -10 minutes my sunglasses were repaired and as good as new. Free of charge! This is our new LOCAL optical home. My husband now wants to consider Transitions from TBO. Posted by Jennifer read more

Came into this cute shop that is tucked around the corner in a shopping center off Greenville Ave to pick of a pair of vintage sunglasses I won. It was a great experience and Rob provided amazing customer service. LOVE these glasses and would definitely come back here again when I need a new pair of glasses. Check them out!! read more

Tom Barrett Optical - Eyewear & Opticians Near Me - Dallas, Texas

Tracey was very nice and fixed my Oliver People's when my other optical shop would not. She isn't scared to perform aggressive repairs on glasses and knows what she is doing. I didn't buy anything, but the other customers in the shop seemed to be returning ones which is a good sign they are doing something right. read more

A great shop! My friend by accident broke my sunglasses and I decided to take them for repair. The service at Tom Barrett Optical was great, everyone were very friendly and helpful! I got my sunglasses the next day as new. I will definitely recommend the shop also for the great collection they have of other shades! read more

I was referred to them as a source for hard to find eyeglass nose pieces. Not only did they have them, but Tracey's service was 5star. I highly recommend them. Barry S read more

I had my prescription and went in to see Rob for new lenses. What an awesome shop. Very very professional and very classy. The people were exceptionally nice and I was in and out of there in probably 30 minutes to also find out my glasses would be ready in about a week. What awesome customer service. You would not find that at one of the big box stores or online or anywhere. Thanks for taking such care of me and so looking forward to getting my new eyes. Lily Garst read more

Tom Barrett has the best stylist and tech in Dallas. If you do not go here for all your frames and lenses you are missing out! read more

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They are absolutely amazing! I needed to have my eyeglasses tightened because the sides were getting too wide. They automatically fixed on the spot and didn't charge me anything. Amazing customer service!! read more

I have been buying almost all of my eyewear from Tom Barrett Optical since 1999 or 2000. I've known Valerie, Tom's wife, since 1996 through my advertising jobs with newspapers. My first pair of leopard print LaFont glasses came from TBO and I've gotten two more pair since then, including one pair during the start of the pandemic. I now work with their son, Rob, and also Shayna, a long time employee. I've purchased another two pair of RayBans from them, too. So highly recommend this store. Professional and helpful staff and quality eyewear. Just what you need when you are wanting help for your peepers! read more

I found this shop on yelp and it did not disappoint!! The sweetest man gave me perfect directions to find the place and the shop was clean and well decorated. The owners were both very welcoming and have clearly put in a lot of time and love into this shop. I was so sad my super expensive and favorite pair of sunglasses had a broken frame and thought I was going to have to let them go. The owner quickly fixed them BACK TO HOW THEY WERE BRAND NEW !! And didn't charge me a penny! They also have a great selection of glasses and are taking proper precautions to keep the place sanitized and clean! Highly recommend this place ! read more

Best Sunglass repair in Dallas!!! I took two pair of sunglasses to Tom Barrett and they were so helpful and repaired both! one in just a minute or less and the other that was very badly broken in a day. I was almost sure that they would not be able to repair the second pair because they were very badly bent and the side had been ripped out of the face of the lense. They were able to do it and they look brand new!!! And all for a very reasonable price (they didn't even charge me for one of the two). Only going here for sunglasses repairs from now on read more

Tom Barrett Optical - Eyewear & Opticians Near Me - Dallas, Texas

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Broke my persols and rob was very helpful and was able to fix it completely in 15 minutes at no cost! Saved me $300 on a new pair, I highly recommend! read more

I love these guys! My prescription is funky and for a long time thought I'd have to settle for a sub par pair of glasses that were just "never quite right". I stumbled upon them years ago, tucked behind subway, and have been getting flawless glasses ever since. On more than one occasion they patiently and happily remade my glasses because of a difficult vision issues. I'm a customer for life. read more

I've been going to Tom Barrett for about 5 years or so. There are several things I like 1.) The selection of eyeware is whittled down to just the good stuff (ever been into Eyemasters and felt like you were looking at the menu at The Cheesecake Factory) 2.) They have all the high tech equipment to figure out every needed measurement 3.) The customer service is UNREAL - particularly after the sale (after you sit on them) and need help putting them back together. I personally have a pair of Prada glasses I bought in 2009 from them that i'm still wearing today that they have fixed 3 times (locating parts across the world because the style is discontinued). Addtionally, they made me the most awesome computer glasses (think high tech custom reading glasses) that really made the difference for me at work. If you are tired of that junk they are hawking at the rest of the mainstream places (eyemasters/pearl) and want great glasses and even better customer service, head to Tom Barrett, the ladies over there will take care of you. read more

This has become our go to place for eyeglasses, advice, service, ingenuity and altogether great experience. They are so creative - I hvae a tricky glasses problem, so they have done the necessary research and worked it out with my optometrist. We go to buy glasses, and then pretty regularly to have them adjusted. So while the initial price may be high, the care and quality make it so worth it. Tom himself likes to find clever solutions to problems - like broken nose pieces or bows, scratched lenses, etc. read more

I have been going to Tom Barrett Optical since the 70's. Tom is not only the owner, he is the best optician I have ever been to. For years he made my single lense glasses perfectly, and then when I went to the no line progressive lenses, those were remarkably accurate and easy to get used to with no distortion. Tom uses only the best selection of materials and will guide you to the one that is best for your prescription. His selection of frames is high fashion, and some of the best available. If you want something different, Tom is happy to find your choice and order it just for you. His prices are no more than the franchise optical places, but you get the kind of personal attention and expertise you can't find anywhere else. My husband, for example, got his progressives through our optometrist's office, but hated them because of the distortion. He ended up not wearing them. I talked him into driving over to Dallas to see Tom (we live 50 minutes away), and when my husband put on his first pair, he was so pleased that he could see perfectly with them. We both now get our new glasses from Tom Barrett Optical. I have said that if we were to move away from this area, I would have to come back to Tom for my glasses because nowhere else have I been able to get the service and accuracy that Tom and his staff provide me with. read more

The staff here is wonderful and very helpful. Definitely the place to go for just about anything related to eyewear.

Fixed the nose pad on my glasses for free! Quick service and very nice staff; observe the covid rules. Great place!

I'm pretty critical when it comes to customer service on high ticket and designer items. I have fairly high expectations that usually aren't met, but this locally run shop exceeded my expectations. I was greeted promptly the second I entered their well curated shop. Both staff members I met went above and beyond to help. No pushy salespeople here! They are genuine, friendly and help you find the perfect fit, even that means going elsewhere. Exactly the way local business should be done. Bravo! Too bad I have 20/20 vision or I would love to do business with them more often. read more

Tracey is so sweet, nice, friendly and helpful. I brought in a pile of readers in to be be fixed. The glasses were fixed in no time. I didn't buy anything but if I ever need glasses I will be back! read more

Best place to buy glasses, hands down. Tracey is amazing and has the patience to walk thru all the questions you might have. They are professional, thorough and know all the cutting edge technologies to help you see better, more easily. read more

Second time I have visited this store and I couldn't be more pleased with the quality of care and customer service. I was in a bind and needed my sunglasses adjusted quickly, and they got the job done flawlessly in no time! Highly recommend visiting Tom Barrett Optical - you will not be disappointed!! read more

Tom Barrett Optical is my family's go-to for eye wear! They have all the fashionable frames. The service is superb. The 2 that helped me were professional, friendly, & knowledgeable. They have always been diligent in getting my family members satisfied in our eye-wear decisions. To top it off, their shop is a "showplace for shoppers!" It's beautiful! It has comfortable seating for friends/ family that have merely "come along for the ride." I will GLADLY talk to you about Tom Barrett Optical @ any time! read more

Amazing care and customer service! The doctor and the staff are friendly and so helpful. I'm a school nurse and they have taken amazing care of my students. They go above and beyond for their patients and truly care about them! I'm thankful for all they do to help those who need it most! read more