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    TODD'S A/C & REFRIG

    4.0 (4 reviews)

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    Harrington Air Conditioning

    Harrington Air Conditioning

    3.9
    (29 reviews)

    On September 5, 2024, we enrolled in Harrington's maintenance program at a cost of $380 per year to…read morehelp prevent maintenance-related issues and protect our investment. In June 2026, our AC system shut down. Technician Jacob informed us that the drain pan and drain line needed to be cleared and that the safety switch had shut the system down to prevent overflow. We were then presented with a proposed charge of $744. We were told the issue existed because we had not scheduled maintenance within six months, and so we were not covered by our pre-paid maintenance plan. The company indicated that a reminder call had been made, but if so, it occurred while I was recovering from surgery. I received no email reminders, text messages, or additional follow-up attempts, even though I received both text and email reminders of the appointments with Adam and Jacob. It was difficult to accept a proposed charge of approximately $744 for what was described as clearing a drain pan and drain line. This is a routine maintenance that the technician told us would take roughly 30 minutes, and needed no components nor supplies. This implies an hourly labor charge of $1488. I was willing to pay a reasonable amount and repeated that several times. As we questioned the proposed charge of $744 for a half hour of work, the technician called the office, and the discussion reached an impasse. Next, he walked out. No work was performed, and we were not charged because we declined the proposed service. I contacted management to discuss the situation and seek a reasonable resolution, but my calls and email were not answered. We saved Harrington money by not requesting prepaid maintenance. With that in mind, it would have been reasonable to simply perform the maintenance and, if necessary, charge us $100-$200 for the emergency service call.

    On 12/16 our bi-annual A/C check up was due and we were fortunate…read moreto meet a recent member of the Harrington team, Trace. A fine young fellow who demonstrated excellent communication skills and a diligent work ethic. Not only courteous and knowledgeable, he explained in detail , all he had done and the overall condition of the system. We're confident he will prove an asset to Harrington and uphold the excellent reputation their services have earned.

    AC Plus Heating & Air

    AC Plus Heating & Air

    4.8
    (16 reviews)

    They will respond within a reasonable timeframe, but they always seem to say everything needs to be…read morereplaced. We have had them come out twice in the last month - we have two units and two handlers (two-story house). Nothing can ever be repaired, which I find very suspicious. The tech seems nice, but when we first called to inquire on their service to our upstairs unit, they told us they needed to replace our Goodman A/C unit "with the exact same thing you have" only to come back the next day and find they replaced it with a Tuttokool unit. And the second time the came out (for the other unit), they said the handler and the ac unit BOTH had to be replaced, for $8500. I called to inquire why the replaced the old Goodman brand ac unit with Tuttokool, and they just stated that they ac unit was outdated and the one we had was no longer current with new compressor laws. Plausible, but weird. They didn't see any problem in how the presented the words "replacement", and I probably should have voiced a concern that the replacement would be the exact same brand and look. But, alas - I did not and that's probably on me. I know the house is 20 years old, but - what the chances both break within the same month and now the second unit and handler have to be replaced? Service response time is great, but I am not convinced they are being truthful to all their customers.

    I need to know if there are any additional charges to the 95 stated such as service call or other…read moreconvenient fees. The technician never kept his word when he said he would come back and didn't show up no phone call no extra communication whatsoever very disappointed in the end result.

    TODD'S A/C & REFRIG - hvac - Updated July 2026

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