I'm a firm believer in preventative maintenance. Cool Wizard has been servicing my A/C for several years, and I have happy with their service. "Cool Wizard" has always been professional. Their "behind -the-scenes" admin, "JoJo" was very responsive and replied to my text inquiries in a timely manner, typically within minutes. "Max" was the assigned "technician of the day" and he arrived in a timely manner. Prior to his arrival, Cool Wizard texted me that Max was on his way, and texted me a picture so I knew who he was! Max checked out the system and reported that the system was basically OK, but suggested a couple non-critical items that I might wish to address in the future, and backed up his suggestions with photos. I appreciated that he didn't try to sell me a new unit, or attempt to scare me with a "gloom -and-doom" outlook. The old "Holiday Inn" commercial said "The best surprise is NO surprise", and there were NO surprises because the bill was $95, which was exactly what I'd been quoted in advance. I'm glad that my A/C appears to be OK now, but when I do need a new one, I'm calling "Cool Wizard" read more

Robert was amazing. He fixed my unit in record time. He is so knowledgeable and very polite. He explained the issue so that I could understand (not a technical person) I would 20000% highly recommend! Cool Wizard has been great to me. I was able to ask nicely for an additional preventive option that will make my system run more efficiently. There was no pressure and NO upselling at all. Prices were very impressive too. read more

As always, their service is impeccable. It has been reassuring to maintain an annual service, preventing serious issues. Tomek was very professional, efficient, and helpful. Thanks always! Daisy and Ed Homan read more

Highly recommend this company to anyone! We have been extremely impressed with their service, prices, and knowledge. Both times we called them in the last month, they were there within a couple of hours. We have worked with Cameron and Tom, both are wonderful. read more

Great service! Arrived when they said they would and was able to get my air working within a couple hours. Friendly service!

Tom Terrific here with another honest business review. I had used Cool Wizard when i bought my house so i called them again when it appeared that the A/C was not cooling. Robert came out the next morning and checked it out. Robert had been my service tech before and is a great guy. His expertize is second to none. One of the things i like about CW is that they explain each step and let you know how much it will cost to fix the problem. My A/C needed a new valve and to get that part i had to wait a day. I understand that and had no problem with it. Robert showed up again and installed two parts, a ball filter drier and the afore mentioned valve. Here is a copy and paste from their actual email bill that they sent me: Services qty unit price amount Air Conditioner Repair - NC - Service Repair Call 1.0 $98.00 $98.00 A professional service technician will come to your home to diagnose your Air Conditioner problem. Faulty txv WE RECOMMEND: New txv valve and filter drier Replace Expansion Valve with filter drier 1.0 $845.00 $845.00 Pump down system Install new OEM Txv valve and filter drier Test with 250psi nitrogen Vacuum system Charge 410a for sub cooling 10 f Subtotal $943.00 Amount Paid $943.00 Payment Method May 24, 2023 Check 12:19pm The total was $943. I found that Cool Wizard doesn't charge by the hour, Robert said. They charge by the job. As someone who had four successful businesses i understand that. When i had my crew come in to paint a house i gave the homeowner a price on the job beforehand and that was what was paid to me. When i seal coated an asphalt driveway i told the owner how much it would be beforehand. So to replace this valve and filter drier and do all the things necessary to get my A/C running smoothly was $845 plus their initial house call charge of $98. My only thought here was that it was a tiny bit pricey so i gave 4 stars. However, I do not know the going price for A/C repair. Ok, to be on the fair side Robert came here twice and he did stay to do all this stuff for over three hours including figuring out what was wrong, a job in and of itself. He had to add a line to the valve so he did some soldering and used his skills to solder that onto the A/C and did some soldering on the filter drier. He put it all together and tested the system with gadgets that looked like they were from Star Trek. Am i wrong in saying i thought the charge was a little pricey? I'm being honest in my thoughts. Had it been $850 i probably would have given 5 stars. The end result of Robert's work is 5 stars. I know i could not have done it myself. My brother the doctor said, "You are not charged by how long I examine you but you are charged for my KNOWLEDGE in knowing what the problem is and how to fix it." I paid Robert in full. Cool Wizard. I recommend them to fix your problem. read more

Fast. Efficient. Friendly. When the A/C goes out during summer here in Florida, all is wrong with the world. However ... Cool Wizard to the rescue! Less than 5 hours from the first phone call that was placed, to the motor being replaced, to the grand finale ... A/C fully serviced and up and running again. I'd have to say that is a 5-star in anyone's book. So, yes, the service provided by Cool Wizard was fast, extremely fast. The service was incredibly efficient. And the technician was quite friendly and definitely knew what he was doing. If you are unlucky enough to have your A/C go down during summer, or anytime for that matter, I would surely recommend Cool Wizard. read more

I'm a tenant so can't particularly speak to value since landlord paid the bill, but within an hour of notifying my landlord of an issue, they were in contact with me to schedule coming out. Came out same day, diagnosed, tech rold me he had to go to the shop for a part that he didn't have on his truck, and was back out and had it fully repaired by the end of the day. Definitely impressive considering recent supply chain issues and such. 100% recommend, and staff at the office was just as awesome read more

Less than a year old, my 3.5 ton A/C is not removing the humidity as it should. I called Cool Wizard - they said it is not oversized. Cool Wizard came out twice in May, 2019. The first time I asked if maybe they could reduce the fan speed to help it run longer to reduce the humidity better. The person that came out just said it looks like it's running fine, just reduce the temp by a degree. The second time they came out (a week later) they found it needed a recharge. But still the humidity remains in the mid 60's and even got to 80% RH. The third time the owner came out as I mentioned there is now mold around the AC vents and the humidity remains high. He came out and looked at the unit and basically said it all looks good... no solution offered at all. I got a second opinion- the technician from another company did a full analysis and found that basically the unit IS oversized, needs an additional air return and the charge is low. A third company came out - also said the unit is too large. Called the manufacturer and tech support and came up with the best solution. read more

Our A/C system went out today (Saturday) and it was 97F outside! Our usual A/C people had no one to help us until Monday! We needed help desperately and looked up the top companies and Cool Wizard was rated 5 stars with an A+ rating from the BBB! I called in a panic and they were nicer than I could have imagined. They came over within 30 minutes. Ramon, the technician was not only a very nice person, he was also highly skilled and professional. He diagnosed the problem, explained it to me in great detail and fixed the problem.The A/C was running within 30 minutes, all at a very reasonable cost! I have found my new A/C company and I recommend Cool Wizard to anyone in the Clearwater, FL area who has need of a top quality air conditioning company!! read more

I am totally happy with Cool Wizard. Their technician, Ramone, did some work on my A/C and air handler just before I bought my apartment, and was back for the regular servicing. He also showed up to fix my botched attempt to install an Ecobee thermostat. I dealt with Mike, remotely, because Covid has kept me away. He had to phone Ramone to find the compressor. Shows that these guys know each other, and the staff are a stable regular group. Also shows that they remember their customers. read more

I had a problem with my air-conditioning system for years. three different companies were unable to detect a problem. Cool wizard representative came to my house fix the problem and detected the issues that nor the company was able to. Fasr service and mainly somebody knew what they were doing. Extremely knowledgeable young technician. I'll be using this company from now on for my air-conditioning and heating issues. read more

I just HAVE to comment again about this company. Living in FL, as we all know, is the worst in the summer time for an AC unit to break. To be without COOL air inside is horrible. Knowing that I have a reliable company that is only a phone call away is the best comfort and peace of mind. I cannot say enough wonderful things from their professionalism, knowledge, thoroughness in explaining the issue and QUICK resolutions! Bring on the cool air Cool Wizard! This is a company to have on speed dial! read more

My air broke on a Sunday and I was starting to panic until I found this company. I called and Robert was out in less than an hour. So grateful for this company. Very reasonable and knowledgeable. Fixed my issue. Will definitely use them again. read more

After spending a horrible week dealing with a big franchise company to fix our A/C, we called Cool Wizard. They diagnosed it that afternoon and replaced the faulty part the following day. Happy to say the price was very reasonable and we couldn't ask for better service! We will definitely call them first in the future. read more

Pino and Ramon worked so hard to get me parts of my AC. I can't say enough good things about their service and kindness during these times of parts shortages. I highly recommend them and have used them myself for the last 4 years. I really appreciate the service they provide. read more

Cool Wizard did a really great job super courteous and careful install. Our handler is in the walk-in closet and The install Went super smooth and every person we encountered were really nice. Nice price too. Thanks Cool W! read more

Very fast to respond. Daughters house unfortunately had an old air conditioner and was living on borrowed time. Time ran out and of course and summer still has its course to run. They installed It quickly. Reasonable price. Very friendly and professional. Would recommend highly. read more

Beyond the most amazing service I've ever received. This was the second company we had to call as the first one completely let us down and couldn't even figure out what was wrong with the air conditioner unit. The amazing people at cool wizard air not only found the problem but treated my wife and kids with respect. I wasnt able to be home but the technician was respectful and honest. I personally want to say thank you to Pino the owner for have a TOP NOTCH TEAM read more

Super quick service, the technicians were on the scene in less than an hour, very polite and wasted no time fixing my issue. Pricing was much lower than literally any other place I called. I had a few other minor issues with my system which they brought to my attention but did not try any cheesy sales tactics. Very straight forward and professional company. read more

These guys were awesome! Not only did they come in with the best quote and product, but they were able to do a full removal and install within the same week! They were very clean and courteous, but, unlike most others that we had contacted for this job, they were ON TIME! We are very happy with our new heat pump and we couldn't ask for anything more. Thanks guys! read more

I called last week to have my a/c serviced. We have uncommon system in our home. We wanted to make sure that we service it accordingly. I've never used cool wizard air but I was recommened by a friend that spoke highly of them. They worked with me on a time that would work for both of us. I was surprised that someone so honest would come. I assumed that the technician coming would try to upsell on things that I don't need or to tell me that this is damaged when it wasn't. Steven was super honest about everything and was the epitome of professional. I will now only use/recommend cool wizard air. read more

Called Cool Wizard A/C for the first time, as our A/C was not cooling. They were at our door withing 60 min. Ramone, the tech, was very friendly and professional. He was able to get it working and gave us a fair price on replacing it, as the unit is very old. He put everything in writing for us to compare estimates. We really appreciated his honesty. No pushy sales pitches for maintenance contracts or even for a new unit. Just a suggestion and a fair estimate. I like that this company is local and family owned. I would never call one of those big companies with the annoying commercials. read more

Call Pino if you have any trouble......he gets there on time, and does a fantastic job........glad to have him in my Rolodex.