Last Summer I called Orion Air based on all the wonderful reviews I found online. All of those great reviews were spot on! At the time, my very old AC was out and Jim was there within a couple of hours to take a look and fixing the issue for the time that my old system had left. Jim was honest and explained to me, what a friend previously also had suggested, that it would soon be time to replace my entire system. He provided me a ballpark figure on what likely the cost would be. Fast forward to three weeks ago, the AC system finally gave up and I called Orion, on a Friday afternoon, for Jim to come over and prepare an estimate. Diane, fit me in on Monday morning and Jim worked out a great deal on a brand new system with the smart thermostat I had wanted to eventually upgrade to, included. All of this for around the price he quoted last Summer which was just wonderful knowing all the tariffs levied since then on the materials. He created the invoice and the guys, Tony and John, were there on Thursday to install the entire thing in a matter of hours. They double checked everything, stayed extra time to make sure everything was working in tip-top shape and within 25 minutes my home was 10 degrees cooler while working with the sun beaming brightly through the window! The entire experience, from wonderful Diane, the office manager, to Tony and John, who even swept the floors afterwards, to Jim who is an honest, customer service oriented business professional. Jim is not here to sell you what you do not need, he could have done so with me when I asked for a possible larger unit. I would wholeheartedly recommend Orion AC for any repairs, maintenance and professional system installs of name brand recognized systems, to anyone looking for wonderful customer service, reasonable pricing and true professionals backing their product! Thanks Team Orion AC!! read more

Aces in Service! I was very impressed with the services performed by Jim and Dan in working on my AC. (Jim is the owner of Orion, a family owned business that has been in operation for a number of years.) I needed an AC check up including the need to add a float valve, as well as securing my AC to the roof. Being new to the area, I was at a loss to find a reputable company. I heard from neighbors some pretty bad horror stories about other companies. Fortunately, Orion had done some work on a neighbor's AC and the owner was quite pleased. So I decided to contact them. Diane, who works in the office, is quite professional and efficiently scheduled the appointments. From start to finish Jim and Dan did a great job. The expertise and knowledge level are definitely evident! And the prices quoted for the work required were very fair as well! Would highly recommend this company! (I immediately requested Jim place me on his schedule to perform my next annual AC check-up. And I also sent a recommendation to our master association that Orion HVAC be placed on the list of reliable service companies we are creating for the 225+ condo owners.) read more

There are very few businesses out there that make you feel like you and your family are a top priority. I am so thankful I checked here on yelp and found Orion heating and air. Jim answered my message immediately and when I explain to him how our second story air conditioner was not doing its job and that my children were in almost 90° every day, he came the very next day! He was an extremely nice guy and my husband and I appreciated very much that he didn't mind us asking questions at all! After he was here, our ac actually stays at the temperature it's set to be at. I'm not sure if anyone else out there has ever had an AC set at 74 and it continually ran making your power bill astronomical, but if so, you can appreciate what I'm saying. I reached out to a few other companies before coming across Orion's. I am thankful they were all too busy. I will never call another company and I will be sure to recommend them to everyone I know. read more

I'm giving this review on YELP so that other people can make good decisions reference using Orion Heating and Air for their services. I called on a Friday afternoon and made an appointment with them for 0930 hours on Monday morning. Come Monday 0930 hours Jim was right at our door ready to get to work just as promised. He listened carefully to what I said and then went to work to remedy my AC problem. He talked with me and my wife about what he found , even showed us, and then he fixed it. The AC is about 40 years old but that did not phase him at all. He even fixed a couple of things that we had no idea were wrong due to its age. Their prices are very reasonable and they are very friendly. I gladly recommend Orion Heating and Air to anyone who needs AC/Heating problems fixed and fixed right....the first time......reasonably too! read more

Orion Air is the best. If Honesty and Integrity as well as competence and efficiency are important to you. Here are some facts. Diane who is the inside manager is an experienced tech so she knows everything an outside tech knows. She was able to understand the problem, pull up my warranty info online, saving me searching endlessly through my files. She also fought for me successfully after I had issues with the warranty at Trane. Next she arranged for expedited delivery of the Parts required for repair. Jim who is a Master Technician, explained and documented in detail all the facts of my problem, and outlined the costs and options no other repairman did. In the end the cost to repair in a very timely fashion was less than HALF what my other estimate was! Best Christmas present yet! THANK YOU ORION. read more

Jimmy, the owner of Orion Heating and Air Conditioning, came to our rescue when our AC broke down durring a week of 90 degree Summer weather in Florida. We had already received a consultation from Jimmy regarding adding some vents to increase airflow to some rooms. When our AC suddenly stopped working, Jimmy was at our home the following day to repair it and get it up and running again. He placed a order for the parts needed to complete the job and finnished the following day as promissed. He completed the job and stuck to his estimate. Jimmy and his crew were friendly, hard working and cleaned up after themselves. They also worked around the napping schedule of our toddler. I would recommend Orion to anyone looking for a knowledgable, friendly and fair HVAC contractor. read more

Orion AC is very reliable & reasonable on pricing. Every time I call it's always an emergency either at my house or one of my rental properties. Jimmy would give me an estimated time of arrival and was always right on schedule. I've been using Jimmy for several years and am always impressed with his accurate diagnosis & cost of repair. He's very professional and that's why I have recommended him to my neighbors, friends & family. Every person I've recommended him to would call me back to say what a great job he did & how happy they were with his pricing. It's an unknown & unexpected expense when your ac breaks down so it truly is comforting when you found the right company. read more

Can't go wrong with Orion. Jim (owner) has been taking great care of my AC problems for about a year when I decided it was time to get rid of my 20y/o system and get a new one. I had 3 or 4 different ac companies give me quotes with at least one indicating it would have to be done w/o a permit because of the small attic. Jim and his team knew of smaller models with the same efficiency as the others, took care of getting the permit, did a great install, scheduled the city inspector for the approval and had the best price!! We love our new AC and we love Orion. They are the most honest and reasonable AC company I've ever delt with in our area. I can't recommend them enough. read more

Boy, am I glad I checked Yelp to find Orion Heating & Air. Between the time I originally called and Jim arrived was well under an hour. In the meantime, he asked that I text him my model numbers and he arrived with the correct parts to fix our A/C. He was spot-on with the diagnosis over the phone and our A/C was fixed and working in less than 30 minutes. And, it's been working better than before ever since. I wasted a week waiting for other companies to come out, but Jim came out immediately. Do yourself a favor and don't waste your time with any other company. Orion is fast, excellent, and the repair costs were well below anything I was expecting. Thanks, Jim. read more

I wanted a Nest Device installed, and a furnace / air check up. Was happy with my appointment but they had time 2 days earlier and called to see if it would work to come over. They got right to work, very friendly, Not only installed the Nest, but helped me get it up and working, did the system check up, could have sold me on things I didn't need but instead gave me an update, and told me to keep using it. Very Professional, Great work, and best yet, the price was less then one company quoted for just the Nest, and well under half the cost the third company had estimated. I feel I can trust these guys and will never call anyone else. read more

I cannot say enough great things about Jim and his company! I could not be happier. I've gone through MANY, MANY A/C companies in our area over the years. I found them ranging from "Nice people, who just didn't have the expertise", to "Some who borderline on fraud". I've had an ongoing problem with my Trane unit, that no one could fix for years. Jim is SUCH A BREATH OF FRESH AIR! He's not only a true expert in his field, but professional, prompt, courteous, honest and very reasonably priced. Thank you Jim for fixing my A/C. It was such a pleasure to meet you. I finally have a permanent A/C company and you have a customer for life! read more

Used a previous company they claimed my problem was my fan module charged me over $700 Spent eight hours replaced it turn the system back on and still had the same issues they then claimed it was my thermostat wanted to charge me $200 for a generic $30 thermostat not to mention they never really fixed the problem called up Jim had him come out found several problems within the first 30 minutes went through fixed all of them along with a short and corroded wires that should've been stripped by the previous company. He charge me a very very reasonable price! I am very happy and will definitely use them again read more

Jim is the best. Diane is so cool. The best! Several years ago an a/c company touted by a local radio personality came to my place and told me I needed to replace my whole system at a cost of $5k. Stuff like "we offer financing." Get this, I heard that technician on the phone with someone bragging how he had "talked me into and sold me a whole new system." I paid that guy $75 to leave my house, not to fix it. Orion repaired the system for less than $200 and that is the only company I will ever use. I continue to use them and they are the fairest company you will ever encounter. read more

Thank goodness for honest Jim! After moving into our house with a new air conditioning unit, we called another air conditioning company who came out for $29.99 to do yearly maintenance on our unit. This company tried to tell us we needed a bunch of work done on our unit. We decided we needed a second opinion so we contacted Jim with Orion he looked at our unit and said it was in great shape. The next year he came out to maintenance our unit and everything was still good and we haven't had any problems. I highly recommend him, he will be the guy I use from now on. read more

Just had the pleasure of having Jim over for service. I was able to book an appointment in very short order as he was very responsive through the yelp App. Jim was very professional and easy to talk to at the same time. He was able to fix my AC unit and at a great price as well. Jim also took the time to explain everything to me in regards to what he was fixing and how best to maintain my unit. Overall it was a fantastic experience and I would recommend Jim to anyone. If you want someone that is professional, fair and just an overall good guy, give Jim a call. read more

I recently read over these Yelp reviews before choosing a technician to provide maintenance for our AC system. After reading many reviews, we decided to hire Orion Heating and Air. Bingo! Jim is a very competent, knowledgeable, skilled, and patient contractor. Further, he is friendly and helpful. You can not go wrong with him. So much better than using those big flashy companies. As newbies to Florida, we are so glad that we had the good fortune to find someone reliable. We highly recommend Orion for personal and prompt service. read more

Gena Cameron wrote Quality, customer service & thoroughness Good Company, starting with the office ( Diane ) who keeps you informed of everything. She is really good. Owner (Jim) is great and really nice. I am pleased with the installation of my new a/c system and the guys Dan & John did a great job. I actually witnessed a use of a hand truck something I haven't seen in 40 years. Very nice people and I'm happy with Orion A/C !!! read more

AGAIN.....another Great experience with Orion AC. Renter said no air for couple weeks but didn't want to bother me through holidays.Anyhow call Orion and they got on it right away. As usual quick very pleasant and ASAP scheduled me for next day. Thank goodness just thermostat. This company goes above and beyond do yourself a favor any problems with heating and air give this company a call thank you Dimitri for all you do read more

Orion Heating and Cooling saved the day for me. After another AC company told me I had a leak that would cost over $1,000 to identify, and multiple thousands to fix, I called Orion for a second opinion. They informed me it was not a leak, just a rusted valve, and saved me some serious money! John was very knowledgeable, checked to see if my equipment was under warranty, and charged a fair price. Highly recommend! read more