I called this company out to check my 75 year old mother's hvac system. After speaking with the owner, Chris, Zack was sent to her home and proceeded to check her upstairs unit and reported what he described as slimy black mold on her coils and even showed her a picture of it. He then spoke to her about a UV light and purification system that would cost her roughly $1,000. Upon hearing this about the mold, prior to having the coils cleaned or anything installed, we first decided to hire a mold specialist, who is well established and well known in the Bay Area. This endeavor cost us $695. The mold specialist checked her entire home, as well as that particular air unit and surprisingly found the coils to be clean and free of any mold! He even snapped a picture and handed it down to me to see. My mother states this was not the picture Zack showed her. Interesting. I had tried to reach the owner Chris earlier that day, and left a message asking him to send me the picture Zack had taken of her hvac system so I could pass it along and show the mold specialist. Both times I called, he declined my call and I never did get a response. Watch this company. This could be considered exploitation of the elderly. read more