I strongly recommend avoiding this doctor. My experience was very disappointing and unprofessional…read more I visited a few months ago, and the doctor seemed uninterested in helping patients. She appeared to be in a bad mood with both patients and her staff, which made the entire experience uncomfortable. Unfortunately, my recent experience has been even more frustrating. I have been in significant pain for about a week and have repeatedly called the office asking for my medication and help with my situation. Despite explaining that I am in pain, I have not received the support or timely response I expected. As a patient, I believe you deserve a doctor who listens, communicates, and genuinely cares about your well-being--not someone who makes you feel like your concerns are unimportant. Based on my experience, I would not recommend this doctor. Please consider looking for a provider who is more responsive, compassionate, and patient-focused.

unprofessional and unpassionate doctor, only there to earn money. went there a few months ago and…read moreshe looked like she doesn't want to be there, was in a bad mood with the patients her staff everyone. This is what happens when you do your job to earn money not to help patients

I really like her. She's a great doctor. They said they took my insurance. Set me up a month later…read morefor mammogram and bone de test and bloodwork, and then she sent me a letter and said that as of the end of the month that I went to to begin with she no longer take my insurance so I was out of a doctor again and had to go around and find another one other than that she's very nice.

I came in for my annual check-up, and everything seemed fine until after I left. During the visit,…read morethe doctor asked if I had any questions or concerns, and I mentioned one simple concern. Later, I was surprised to see they tried to bill me for a second, separate visit on top of my annual exam -- even though I never agreed to or was informed about any additional charges. This is extremely disappointing and feels dishonest. I came in for a routine annual check, not to be double-billed for simply answering the doctor's question. I've already signed and completed my visit, and there was no discussion of extra costs at that time. Patients deserve transparency and honesty -- not surprise charges after the fact. I would not recommend this office to anyone until they fix their billing practices and treat patients fairly.

As a quick alternative to the Dr or ER this is my go to for minor issues! I am always seen by the…read moreDr within 10 minutes of arriving and usually out the door in under 30 minutes

I'm impressed. Everyone from the front desk & nurse, to Dr. Koy was friendly, kind, and efficient…read more I was able to get an appointment for less than an hour from my phone call. Dr. Koy was able to identify a recurring problem and explain it to me. Parking was a bit of an issue due to the restaurant nearby. I will definitely be returning (if necessary).

I found she is very caring and professional. She listens and focusing On patients issues. She goes…read morevery deep to find basic reasen of issue. I am very satisfied on her office. The most important thing waiting time is zero. very quiet and peaceful lobby area. Staff is as well very welcoming.

Dr. Ferrill must have read the old reviews and has taken steps to improve. The office staff is…read morewonderful and helpful! Dr. Ferrill takes her time and answers all my questions each time. I've been very pleased.

Been here a few times mainly cause I'm. Veteran and the VA in Katy is probably the worst medical…read morecare I've experienced! Zion takes VA medical/Triwest and they are hands on with getting you the care you need and go beyond duties to ensure whatever authorization needed from VA to any imaging provider is taken care of no matter how difficult to VA can be! Zion staff kept me informed and communicated everything I needed to get the treatment. Very grateful and will be my place of care for emergencies.

So, you know how you're not supposed to clean your ears with Q-tips? Well, let's just say that…read morethrough absolutely no fault of my own (totally innocent here), I somehow managed to impact some earwax while attempting to remove it. I tried some over-the-counter remedies, but those made things worse--I ended up completely losing hearing in one ear. Oops. Time to call in the professionals. A quick Google search led me to Zion Urgent Care Clinic, which had stellar ratings. From the moment I walked in, the receptionist greeted me warmly and made the whole check-in process swift and easy. In no time at all, I was escorted to the back, and shortly thereafter, the doctor joined me. We had a pleasant, reassuring conversation before he took a quick look in my ear, immediately diagnosing the issue. After some specialized drops and a gentle ear irrigation, a giant chunk of earwax (trust me, it was impressively massive!) was removed, and my hearing instantly returned at full blast. The entire experience at Zion--from hospitality to the efficiency and effectiveness of treatment--was second to none. If you ever find yourself needing urgent care services, don't hesitate--Zion Urgent Care Clinic has my highest recommendation.

It has been 2 months. I still have a bump under my eye and obvious swelling. It hurts and my vision…read morewas compromised. This is the only place I can go. I took a picture, but decided not to add, but it's very clear in the picture. It's disheartening the way the nurse practitioner treated the entire situation

this place seems to have gone downhill I've been here almost…read morean hour and not been seen yet I waited about 45 minutes before they told me they couldn't verify my insurance now sat in a room waiting for another ten minutes despite seeing people standing around I will be looking for a new urgent care facility

I hate to say this, but I wouldn't recommend going here. The environment felt unprofessional. The…read morestaff were distracted, and one employee was on her phone watching videos. I called ahead and was told they only accept walk-ins, so I came in and waited for about an hour. During that time, I noticed multiple people arriving and being seen right away because they had appointments. When I brought up that I had called earlier, the front desk staff became defensive instead of addressing the concern. Plus they charged my co pay without being seen. On a better note, I ended up going to Memorial Hermann Health System just two miles down the road. The difference was night and day absolutely no wait time, a clean environment, and a professional, attentive staff. Just wanted to share my experience in case it helps someone else

I came in with less than an hour before closing, and everyone was still so nice and friendly…read more Didn't feel rushed at all. The front desk lady was the sweetest. If ur in network with insurance I would definitely recommend.

I have found my care at Macie Medical Group to be truly exceptional. Every time I visit the office…read moreor need to speak with the staff, the response is consistently faster than what I've experienced with other providers. On my first visit, Belinda greeted me with genuine warmth and professionalism. She walked me back to the treatment room, took my vitals, and took the time to listen -- really listen -- to my medical history, my reasons for seeking a new physician, and my goals for improving my health. She related to me as a whole person, not just a chart. Phenomenal care. My wait to meet Dr. Ani was short, and when she entered the room, her bright presence immediately put me at ease. She exudes compassionate concern in her bedside manner. Dr. Ani is patient, thorough, and considers all the information provided to her alongside current research and best practices. Over the past couple of months, I've had several appointments and have needed to reach out to the office for various reasons. Scheduling is quick -- appointments are set within weeks, not months. When I call, I reach a live person after just one automated prompt. If the office needs to return my call, the response comes within hours, not days. I was also pleasantly surprised by how quickly medical documentation was completed. I can honestly say I did not expect to need this level of medical support when I first sought out a primary care physician, but Macie Medical Group has more than risen to the occasion. They have exceeded every expectation.

Took mom to get established as a new medical patient with Dr. Ani, the front office staff was nice…read moreand helpful. The medical assistant was very patient with us and very friendly. The doctor was super nice she listened to all our concerns and asked a lot of questions of past and current medical issues. She was very thorough and very patient with my mother. Definitely think we made the right choice picking Dr. Ani for her primary care physician.