Emma is seriously the best! She always knows what my hair needs, and gives me great advice on how…read moreto keep my curls in shape.

I went in for a consultation in the beginning of august and i love how honest they were about what…read morei wanted to get done. So i ended up making an appointment to color my hair. I had color in previously and Lyn match it very well to what i asked for. Everyone there are nice and friendly. I definitely recommend them!! Im very satisfied with lyn's work!

Honestly it was just plain terrible I went to get a perm and my nails done the perm was going ok…read morebut then I said something she must have taken offense to because you could feel the tension and the change, at my priority appointment we had discussed doing a perm this time so she said I won't cut your Hair today I will just trim it up so when you come for your perm we can cut it then...fast forward to perm appointment she drenched my back and she told me that I was only here for a perm not a hair cut that was a separate service she left me soaking wet and sent me on my way to the nail tech this was not my normal tech and honestly I am so devastated my nails are and have always been thin and just not good Shyann made them beautiful and actually helped so much this person ruined them and they are sooooo ugly now I just want to cry when I look at them I literally left the salon with tears rolling down my face I got in my car cold wet and crying and the fact that they knew and no one has called to see how to make it right or keep my business is shocking but par for the level of professionalism here I will never go back and will let everyone i talk to know by showing my nails (they speak volumes)

My best friend had been a loyal client for over a year and trusted Ashley with her hair. She came…read morein for a weave and asked for a slight trim with no length taken off. Instead, over 3 inches were cut and layers were added without her consent. She also asked for a blowout, but Ashley curled her hair anyway, increasing the cost. When she washed her hair the next day, her ends were clearly burned--likely why it was curled to hide the damage. When she called to speak to the manager, Ashley called back instead, became defensive, and accused her of lying. The manager later said she "understood both sides" but still told her she was no longer welcome--just for asking for a refund on a service she didn't want. They refunded the haircut, but the way they handled it was unprofessional and dismissive. Definitely not what you'd expect from a "high-end" salon!

Best salon and staff in Albany! Very friendly and relaxed atmosphere. Affordable luxurious product…read moreand services! I've only ever met happy and satisfied clients leaving the salon. Make sure to grab lunch from Oregon Homegrown while you're there :)

It takes a lot for me to write a negative review on a local business, but unfortunately I feel that…read morethe service I received was so poor that it is necessary. I first went to the salon with a picture of what I would like - a light balayage on my short hair. The hairdresser told me that it would take a couple sessions to get the color I wanted and I agreed. My first session was around $150. I was concerned with the small amount of hair that was actually lightened, only light on the top layer of my hair - not the full balayage I had asked for, but assumed she knew what she was doing. At my second appointment, I asked for a trim as well. Firstly, she told me she didn't want to do a trim that day, but rather at my next appointment. It felt uncomfortable to argue, so I agreed. When she took the foils out of my hair, I told her that I didn't see any difference, and that this wasn't the same as what I had asked for. She told me it would lighten up within a couple of days. My hair didn't lighten, and I was extremely frustrated that I had just paid another $100 for essentially nothing. All of my coworkers asked me why I hadn't gone to my hair appointment, since they couldn't see any difference whatsoever. I called the salon and explained my dilemma. I told them that I wasn't comfortable having the same person fix my hair, as she hadn't done my hair as I'd asked on two occasions. The receptionist told me she understood and that she would speak with the owner. Soon after, the same hairdresser who had done my hair texted me that she would be happy to do my hair after hours free of charge, and that all I should have done was to have asked her. So uncomfortable, but I agreed. I gave her a list of days I was available, and she responded that none of those dates would work. I said I would be free the week after the following, and she never responded. A month later, I called the salon AGAIN, and explained what had happened. They told me a refund was not an option, as I hadn't told her I was unsatisfied with my hair until after the fact (which was not the case). Though I clarified this, they called me back several days later and told me that they could have someone else fix my hair that Thursday at 12pm. I put it in my calendar. Though I didn't feel comfortable even going to the salon at this point, I agreed. I showed up at 12pm on Thursday, and they told me that my appointment was the following week. This was hands down the worst, most unprofessional salon experience I have ever had. I wasted $250, and now am in search of another salon so I can pay to have my hair done how I had asked 3 months ago.

I used to go to Katelyn, but she had a hard time getting the sides by my ears to be even, then…read moreanother time I asked her to check on the back of my hair and she said, Oops, I was so focused to try and get the sides right that I forgot to finish the back. I go to another salon now... Don't get me wrong, she's very nice, but I was there for a haircut.

I highly recommend this salon. The girls are very nice. First time going there and it felt so…read morewelcoming. Katelyn is great!! I was very nervous at first but she is so knowledgeable and she did an amazing job. She's very sweet and takes pride in her work . Thankyou Katelyn. Highly recommend!!!

Nicki did my daughter's nails and she did the art on my nails and everyone there did a good job on…read moremaking sure our nails were perfect in every way. I love that they take their time to make sure every detail is perfect. The man that worked on my nails kept checking to make sure they were the same length. I love the attention to detail and not making me feel rushed. We will definitely be back and I'm thankful my friend Michelle recommended them to me.

They do a great job here but it's def a busy place some days. Even with an appointment I've had to…read morewait sometimes for over 1/2hr which is not convenient. I just moved here from So Cal and the prices are comparable, it's not cheap but again they do a beautiful job.

My husband gets his pedicures done by Lee at Modern Nails. He speaks very highly of her expertise.read more

I had such a good experience here! The lady doing my nails (Michelle) was very kind and in a good…read moremood while she worked. The vibe was very relaxing as I kicked back with some complementary rosé. My nails turned out beautiful! Will definitely be back and request Michelle.

Great place to get a pedi, no appointment today and able to just walk in. The chair massage is…read moredifferent from any I experienced. It has a massage on the buttocks/vajayjay and yes you do have the optioned to turn it off. And then it went sour when I seen my flower design on my shellac was looking lumpy. I informed and showed. The comment was "looks nice, it beautiful." I asked them to take it off so he did all pissed off. Reapplied a fresh coat sloppily with no design. I didn't tip only because of the bad attitude. Hey I'm the one who has to walk around with this design for the next two weeks. Uh Thx but no Thx.

They do amazing work! It may not look like much but give it a shot! Plus they can do so many…read moredifferent designs.

They are phenomenal here. I got a full set of acrylic nails length: long, shape: stiletto, with gel…read morepolish. They made me feel comfortable and safe. Amazing experience overall.

Sloppy work. They overcharge amputees. Even after having a conversation about it, they still…read morecharged me 25.00 when she said the full price is 35.00.