No one knows what they're doing here. Horrible customer service. Poor communication. No welcome…read more None of them are solution oriented... really poor management.

They need to stop hiring new girls and not training them and just leaving them by themselves to…read moreexpect them to know what to do. I feel so bad for those girls. The Management must suck.

Best salon and staff in Albany! Very friendly and relaxed atmosphere. Affordable luxurious product…read moreand services! I've only ever met happy and satisfied clients leaving the salon. Make sure to grab lunch from Oregon Homegrown while you're there :)

It takes a lot for me to write a negative review on a local business, but unfortunately I feel that…read morethe service I received was so poor that it is necessary. I first went to the salon with a picture of what I would like - a light balayage on my short hair. The hairdresser told me that it would take a couple sessions to get the color I wanted and I agreed. My first session was around $150. I was concerned with the small amount of hair that was actually lightened, only light on the top layer of my hair - not the full balayage I had asked for, but assumed she knew what she was doing. At my second appointment, I asked for a trim as well. Firstly, she told me she didn't want to do a trim that day, but rather at my next appointment. It felt uncomfortable to argue, so I agreed. When she took the foils out of my hair, I told her that I didn't see any difference, and that this wasn't the same as what I had asked for. She told me it would lighten up within a couple of days. My hair didn't lighten, and I was extremely frustrated that I had just paid another $100 for essentially nothing. All of my coworkers asked me why I hadn't gone to my hair appointment, since they couldn't see any difference whatsoever. I called the salon and explained my dilemma. I told them that I wasn't comfortable having the same person fix my hair, as she hadn't done my hair as I'd asked on two occasions. The receptionist told me she understood and that she would speak with the owner. Soon after, the same hairdresser who had done my hair texted me that she would be happy to do my hair after hours free of charge, and that all I should have done was to have asked her. So uncomfortable, but I agreed. I gave her a list of days I was available, and she responded that none of those dates would work. I said I would be free the week after the following, and she never responded. A month later, I called the salon AGAIN, and explained what had happened. They told me a refund was not an option, as I hadn't told her I was unsatisfied with my hair until after the fact (which was not the case). Though I clarified this, they called me back several days later and told me that they could have someone else fix my hair that Thursday at 12pm. I put it in my calendar. Though I didn't feel comfortable even going to the salon at this point, I agreed. I showed up at 12pm on Thursday, and they told me that my appointment was the following week. This was hands down the worst, most unprofessional salon experience I have ever had. I wasted $250, and now am in search of another salon so I can pay to have my hair done how I had asked 3 months ago.

Very poor customer service. If I could find a lower rating, I would. Slow to acknowledge any wrong…read moredoing. When they did, they claimed it was their busy season. Two people in the reception area isn't busy. I'm sorry but was poor business. And the way they talk to people on the phone.... shame on you

Kim @ A Cut Above is great. We take the whole family to her. She can do whatever we ask, and always…read morehas tips and ideas that would work for us. Be sure to ask for her!

From the owner: Your Full Service Salon!…read more A Cut Above salon in Albany, Or offers professional services to help you look and feel your best. We are a hair salon focused on your needs and satisfaction. Whether you need a routine haircut or a special style or up-do for a festive event or wedding, our skilled stylists can help. Services are available for men, women and children. Services include: Haircuts Styles Coloring Nails Perms Weaves Waxing Be sure to ask about our salon package deals. We're now open Tues - Sat. Call today for an appointment.

Sense the girls Des and Shannon have taken over the business this place is so amazing the previous…read more owner was so creepy and just plain weird..... but sense the business is under new ownership and will be reopening soon it will be such an amazing place, I have known Des for many many years and she knows how to manage a business I can't wait to see the new place!!!!!!

The owner (who is always there) is very rude and abrasive. Ive been there 3 times now and not once…read morehas he seemed in a good mood. The first time I went there I filled out a new customer card with all of my info. When I went back a week later he said he didnt have my information, but I told him I just filled one out a week ago. He said oh I probably put it in the file of people I dont think will be coming back...WOW! I dont think the word A-hole begins to explain how awful this guy is. The prices might be good, but trust me, go anywhere else.

Owners Beth Lopes-Walker and Dana Macrae have established a wonderful full-service beauty boutique…read morein the heart of Downtown Albany. The French motif is warm and inviting, especially when sipping on a glass of wine. My hair has been the same for about a decade now and I felt it was time for a change. So, not only did I change my hair, but I changed locations and stylist! I am SO happy with the results!!! I must have had at least 6 inches taken off! The color is fantastic and Beth has managed to pull me out of the 80's!!! I even managed to get carded that afternoon!!

I just want everyone to know how bad La belles was here in albany I asked for them to dye half of…read moremy hair gray with lavender blended into it and instead they gave me orange, Gray, bright ass neon purple and bleach blonde hair. I took them a week and a half to get my money back. The worst customer service of my entire life. And the worst first time experience I've ever had in my life. Don't go there unless you want to be rushed out and have fucked up hair. I could have done this shit myself if I wanted it to look this bad. Beware ladies!

I love the staff here and they have the best prices in town for tanning! Beds are always very clean…read moreand nice.

Rude management and not professional at all in any way just a nasty environment to be inread more

I've been going to Teddi for over a year and LOVE her lash extensions and her!! I would recommend…read moreher to anyone

Teddi jean is flexible, professional, and always greets you with a warm bubbly smile. She does…read moregreat work and I highly recommend her facials and eye lash extensions. I get compliments on my lashes wherever I go. Less maintenance and you look amazing!

My friend (luckily) found Michelle to do our make up for a friend's wedding. Michelle is very sweet…read moreand professional. Her make up skills are amazing. I don't wear a lot of makeup so when she asked what I was looking for I told her and that is exactly what she did. I got a lot of compliments at the wedding and the look stayed on through the night! If you're in the Salem area book her!!

Michelle did an amazing job with my makeup for a friend's wedding. From the time I emailed her for…read moreavailability to the time I spent in the chair, she was very responsive and professional. She was easy to talk with, asked what type of glam I wanted (natural, full glam, or in between). She is a master of her craft. She is definitely a gem. Thank you Michelle for making me feel beautiful!