cute little shop in concord. great service and nice people. great variety of stationery, greeting…read morecards and gifts.

I cannot say enough wonderful words about the dotted I…read more They are the only store in the area that sells Crane Stationery, and it is ALWAYS worth the drive to Concord to by boxes of the Crane Stationery to give as gifts as I travel from Calf. to Italy and Vietnam this fall. The dotted I stickers and Carne are always in my luggage ready to go. Thank You Dotted I !

I've been following Wyllo since I moved to Boston in 2018, first discovering the cute tent setup at…read moreSoWa. Not only is her inventory beautiful, but her branding and presence is memorable. It's been wonderful seeing this female-owned company grow in to what it is today, a true tastemaker's marketplace. As for the product, I have bought many items from candles, cards, little trinkets for various gifts. What caught my eye at my initial purchase in 2018 was the sunrise ring. I wear it everyday and feel quite naked without it. It's a cut above the typical minimal/boring jewelry and is of great quality!

I've been a customer for a few years now. Rather, my wife has been happy customer via my purchases…read more The necklaces, bracelets, and earrings are in top rotation. Everything is reasonably priced, so it makes it easy for me to pick up an impulse gift or buy something for an occasion. I'll be a future customer for sure.

I won't go to anyone else for custom invitations or stationery ever again!…read more Julie, at Fête, helped design my dream wedding invitation suite and I could not be happier. From their exceptional customer service to their wide range of invitation styles and a keen sense of design & taste, I will never go to anyone else for custom invitations or stationery ever again.

Julie is just amazing. She was thoughtful, receptive and endlessly patient with each of my…read morerevisions and requests to see different options. Not only did she excel at creating a beautiful wedding invitation, she exceeded her responsibilities and became a friend in the process, letting me bounce ideas off her regarding all aspects of our wedding. We would email and she'd offer her option on everything from photographers to shoes! With Fete, you'll get personalized attention from start to end. As Julie says, "Love is in the details."

I follow KG on Instagram and love the items she carries. Can't wait to stop into the store in…read moreperson! . In the meantime, I will buy online from her until I can get over there. The owner is very thoughtful and has a beautiful eye, and is very mindful about the product she selects. Everything is special and beautiful. It's definitely on my to-do list to get over there in person this Spring! Shop local! I'll write more after I can go into the brick and mortar shop

How does this spot only have 1 yelp review? I mean yes, yelp kind of sucks but I am here to tell…read moreyou how beautiful and precious this shop is. Michelle curates the perfect selection of gifts, clothing, jewelry and house wares. She's a pillar of the community and makes everyone who steps inside her shop feel like a friend. Shop here always but especially if you love supporting small women-owned businesses and makers.

I cannot believe the amount of customer service for a strictly e commerce store. I am just…read moreembarking on the cloth diaper adventure and was frustrated it was strictly online I decided to take a day trip and ended up here. Stephanie and Katia took time out of their day to answer my questions and help me find the diapers that are the proper fit for my family. I was blown away at how nice they were and how affordable their diapers were. They walked me through every step and made sure I knew what I wanted. Never once did I feel pressured to buy and I decided to buy from them because of the extra effort they made for me. I plan on extending my stash and exploring their website. I've also raved about them in all of my moms groups. Thank you guys again. You are amazing

The customer service at this merchant is deplorable…read more I contacted Thanks Mama regarding cloth diapers that developed holes. The diapers were advertised as covered by a 1 year warranty on the product page. The customer service representative initially replied that the diapers were still under warranty and asked me to identify which colors had developed holes so they could send replacements along with a postage paid label to return the defective diapers. I responded that I would need to return them all. The customer service representative then replied that they would not be able to honor the warranty since the diapers were purchased "so long ago." I replied reminding customer service of the current date which was within 1 year of the purchase date. Customer service replied confirming the date but now claiming that I need to send the diapers back to the manufacturer since more than 90 days had passed. I reminded customer service of their initial response, that I only need to identify the diapers that had holes and replacements would be sent. Throughout several subsequent responses with customer service and someone that stated they were the owner of the company, Helena, this retailer refused to honor the initial return offer to replace the diapers. Eventually, my e-mail responses were flat-out ignored. All of this is in addition to me having prior difficulty with customer service to have a quantity discount advertised on the cloth diaper page reflected in the cart upon checkout. The same customer service representative insisted the discount did not exist even though it was plainly displayed on the product page. In the end, I found the customer service agent to be clueless and uninformed and Helena (the "owner") to be rude and unconcerned with honoring customer service's promises. Overall, I would not recommend this retailer because "baiting-and-switching" discounts and bad customer service are inexusable.

After ordering a gift basket, I had some concerns about the delivery. When I called the company, I…read morewas pleasantly surprised by the exceptional service I received. I spoke directly with a representative who listened attentively to my issue. She assured me that she would look into it and promised to call me back--and she kept her word. Her follow-up put my mind at ease, and the basket was delivered as promised. The recipient was thrilled with the gift. While this may seem like a minor detail, truly personalized customer service like this is a rarity in my experience. ***To be clear, this review is for BostonGiftBaskets.COM

I ordered 35 Boston themed boxes for an event in Boston where we had people coming from all over…read morethe region to celebrate their accomplishments. The owner could not have been easier to work with. She helped create a custom Boston themed box to enhance the Boston experience, and it couldn't have been better! The items in the box were of the highest quality and she even wrapped the box with a map of Boston! Some of the items included a Boston mug, book, pop-up map and various high quality local treats that are all so delicious. The price was very reasonable for what we received. The hotel front desk clerk told me it was the nicest giveaway she has ever seen in the 8 years she has been working there. Thank you Boston Gift Baskets!

Since Bow Market opened up in the spring of '18, Calliope has become a go-to for all my…read morecard-deserving occasions. If you want to give someone a card that doesn't look like another mass-produced piece of paper from CVS or Walgreens, Calliope is the place to go. From birthdays, to weddings, to house warming, to congratulatory, and beyond, you'll find a card for basically any occasion. The cards are all either very cute, funny, or both, and it's great to be supporting a local business that puts heart and character into what it makes. Like many of the shops at Bow Market, there's also a significant emphasis on Somervillian themes, objects, etc., so it also has that going for it too. Check out Calliope; you'll be glad you did!

It is always a joy an pleasure working with Sarah and Toby!…read more Sarah has been an amazing help is caring for baby gifts - they have the best personalized towels and They make shopping for personalized gifts easy be it baby gifts or personalized notepads and stationary.