Second time purchasing from Back Roads and as usual no pressure and down to earth. No pretensions…read moreor BS hagglimy! Taylor was great dealing with, always honest and profess!

After a two week used car search, I'm happy we found Back Roads Automotive and met with Taylor. He…read moremade the process super easy, let us take our time, and even catered to my every request to the best of his ability. If you're looking for a used car dealership with competent and no-nonsense, look no further!

I cannot Thank these Men enough! Went by yesterday just to scout out options on a new ride no…read morepressure no haggling just vibes and honesty. I loved my entire experience here! These cars are legit no honky tonk bs these other guys sell you, also Mr. Jharris is your guy to go to, personality, wisdom is a 10/10 only safety matters when it comes to him.

I brought a car here in February. It had 57k miles on it, it looked good coming out the lot... till…read moreIt wasn't . After 2 weeks my car started showing the engine light. I didn't think much of it but my fiancé told me to get it checked out. I never did till it got really bad. One day I'm going on a lil trip with my car & my 2 yr old son was with me. So I'm on the interstate & my engine light just starts flashing & it wouldn't go no faster than 57 miles. I had to pull over on the interstate & turn on my hazard lights. I had to drive an hour & some minutes back home only going 57 miles on the interstate just so they could tow my car from home. Mind you, the day after they "claimed" they fixed it my car did the same exact thing not even 24hrs of me having it. Recently my car stopped on a stop light because it was over heated & smoking. Now you may be thinking "what could cause that" well my c-h cooling ruptured all over my engine so i didn't have any cooling on a 81 degree hot day. Now they're saying I'll have to get a whole new engine & this is only the second month I've had the car. The worst part about it all is, i don't even want the car anymore it's putting me into financial stress. It's been in the shop more times than I've driven it.

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

I bought couple of cars from this place. Each car had over a year before upgrade to better one…read more Always was good experience. Thank you John and his family.

I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Was looking for a valued used vehicle for our new driver in the family! Gary went out of his way to…read morefind a exceptional vehicle that was safe, economical, and meet our daughters need for likeability! Gary was forth coming and integrity driven through the whole process. I feel confident in say we will consider T&G for our used card needs. R/

From the owner: T & G Sales in Elizabeth City NC offers custom portable buildings, sheds, garages, car haulers,…read moreutility trailers, enclosed trailers, cars, suvs, and more for sale. Our Rent-To-Own option provides a convenient solution with no credit check required. We also have outside financing available with approved credit. Whether you need a portable shed for storage or a utility trailer for hauling, we have you covered. Visit us for all your portable building, trailer and or vehicle needs in Southeast Virginia and Eastern North Carolina.

I recently came here with my sister so she could buy a vehicle. We really enjoyed our sales guy…read moreRuddy. He was great to work with and made the experience very seamless. The only negative thing that I have to say about the experience is that I had asked when we sat down for the loan what percentage the rates started at. We were told they started at 5.25%. My sister has good credit so I wasn't expecting her payment to fall in a much higher percentage bucket. We were good with the price of the vehicle, and the warranty that she added on. However, and this is a big however, until we were signing the documents, did we see for the first time that the loan she was being given was at over 14% APR. This is absolutely ridiculous and unheard of for somebody who has good credit. We wasted no time going over to Navy Federal and securing her a proper loan at a reasonable rate. The amount that Carmax was trying to charge her in interest was more than half of what the vehicle cost with the add-ons. Let that sink in. Do not sign blindly and make sure you understand what you would be paying in interest. I highly recommend getting pre-approved elsewhere for a loan first and not using their financing. You have three days to get a loan elsewhere and have it changed over, but I would suggest making sure you're eligible before you go car broke. We didn't see any of that until half way through signing the contract. Kind of crazy!

DO NOT SPEND $1 AT CARMAX VIRGINIA BEACH. Not on a vehicle. Not on repairs. Take your business…read moreelsewhere. My daughter purchased a vehicle here in June. We were repeatedly assured that CarMax thoroughly inspects its vehicles and that hers was safe and reliable. Within ONE WEEK, we were already dealing with a warning light. Now, additional mechanical concerns have left us questioning the quality of those inspections and the assurances we were given. It took TWELVE phone calls over THREE DAYS, plus contacting CarMax across multiple social media platforms, just to get ONE returned call from service leadership. When I finally spoke with the manager, his explanation was that he had been on vacation. Apparently, accountability takes PTO, too. When I requested the vehicle's complete pre-sale inspection and service history, I was told it couldn't be provided. Interesting, considering how heavily CarMax promotes its inspection process. When I questioned the salesperson's assurances, service leadership essentially told me that wasn't their department's responsibility. And, of course, the predictable response: "She declined the extended warranty." Yes, she did. She also purchased a vehicle based on repeated assurances from your sales team. Declining an extended warranty doesn't mean a customer forfeits the right to question the condition of the vehicle they were sold. CarMax is now willing to evaluate the vehicle for over $300, with repairs at our expense. Given this experience, I wouldn't trust this location with another dollar of our money. What concerns me most is the complete lack of ownership. Sales isn't responsible for service. Service isn't responsible for sales. Leadership can't return calls. And somehow, the customer is expected to accept all of it because it's "company policy." My advice to anyone experiencing issues with this location? BE LOUD. Document everything. Contact corporate. Make your concerns public. In my experience, twelve phone calls weren't enough to get a timely response. It took reaching out across social media before someone finally called back. This was our first CarMax purchase, and it will absolutely be our last at this location. I strongly encourage potential customers to read the recent service department reviews before making a financial commitment here. My recommendation is simple: DO NOT SPEND $1 AT THIS LOCATION. Not for sales. Not for service. Not for repairs. Go somewhere else. A company's reputation is built on how it treats customers when something goes wrong, not just how quickly it closes a sale. Based on our experience, CarMax Virginia Beach has failed that test spectacularly. Corporate is reviewing our concerns. I'll update this review if their response warrants it.

I can't say how stoked I am to be the owner of the 2008 Chevy Avalanche LTZ that I purchased from…read moreOrange Auto!!! I came across this awesome place on Monday the 2nd of April 2018 while actually going to look at another Avalanche on a different lot. The Orange color of the building caught my eye, as well as the color of the truck (white) against the building itself. After test driving the truck on Monday, I had my wife look at it on Tuesday and she gave me the blessing to buy. The manager Kelly went above and beyond to answer any and all questions/concerns that I asked of him and at no time during the process did he pressure me or my wife! If you are looking for great friendly top-notch customer service...go check them out, as I highly recommend them to anyone who is looking for an awesome car buying experience!!!

This is a fake terrible dealership and id bet $1,000 that almost all or at least most of these…read morereviews are fake, cuz me and my husband purchased a 2017 Hyundai elantra 6 months ago and they said they would send our hard front anx rear plates in the mail and the sticker shortly after we left them, we'll now 6 months later..and they no longer answer our calls or texts, and I just googled them and it said they are permanently closed, its a scam auto shop, and onto of it all..the car has nonstop steadily falling apart Lil by little one problem after another, its ridiculous, we're gonna find yall..and we WILL be sueing .

We were looking for trucks before and found this place and decided to check out the Tacoma that…read morethey had. Mike went ahead and showed us the Tacoma that we were looking at. Drove it around and there isn't any problem except for the ABS and the check engine light he told us was just a result of the previous owner trying to bypass the ABS light. To make sure, I asked him to get an encoder and the o2 sensor fault showed up. Before I went on with the purchase I told him about the issue and he said he will have it fixed. Soon as it was returned, we picked it up but it had a hard shift going on reverse and or drive. I had it looked at by a mechanic and they said that it was idling too high and told me I should just return it. Told Mike about the issue and he had the idling issue fixed. I decided to have it looked at by Toyota and they showed me that the brake calipers need to be replaced, rotors changed, transmission line fixed, and they also showed me the heavy rusting under carriage and how some of them were masked by having paint over some of the rust. Now I'm just wondering how this vehicle passed inspection, which most used car dealerships do. I told him about the problem and we decided we didn't want the car anymore. He gave us the money back and we were thankfully not stuck with the truck. He also gave us a loaner truck in his lot while the Tacoma was getting fixed. I would give 5 stars to this dealership because of the amount of customer service we received which is nothing compared to other used car dealerships around town. I decided to give 4 stars because of the fact that the car was actually unreliable. But, like said, thankfully we got our money back. Thanks again Mike! Hopefully not all of the cars in your lot are like that.

From the owner: We sell all makes and models, check out our website at Mikes Auto Sales. Thanks for your interest !read more

I had an amazing experience with Platinum Auto Sales! From the very beginning, the entire team was…read moreprofessional, friendly, and incredibly helpful. They guided me through every step of the paperwork process, answered all of my questions, and made everything smooth and stress-free. Their customer service truly exceeded my expectations. I never felt pressured, and they took the time to make sure I understood everything before signing any documents. It's clear that they genuinely care about their customers and want them to have the best possible experience. I purchased an Audi Q8 s line 2020 from them, and I couldn't be happier with my decision. The vehicle is in excellent condition, drives beautifully, and has exceeded all of my expectations. Every time I get behind the wheel, I'm reminded that I made the right choice. If you're looking for a trustworthy dealership with outstanding customer service and quality vehicles, I highly recommend Platinum Auto Sales. Thank you to the entire team for making this such a positive experience. I will definitely recommend you to my friends and family!

I bought a 2011 mini cooper from this dealership, and as is the theme with the other reviews, the…read morecar was supposedly in great shape. I noticed issues with accelerating, so I took it to the official dealership. The tires were 1 cm away from the threads, oil was leaking into the engine, the spark plugs and coils were completely dead, and that was just the start. When purchasing a used car from an unofficial dealer, you assume that you will have a few maintenance items to tend to. This is not just a few maintenance items, but rather serious safety concerns on a car that should never have been sold. Arya Auto, now Platinum Auto Sales, places profit above the customer's safety. Do not buy a car from here. Spend the money on a lawyer to sue them instead. To read more reviews, check out Arya Auto on yelp: https://www.yelp.com/biz/arya-auto-arlington-6

Came looking for a Volvo S60 and found one here at Autoexpo for a great price! The Condition of the…read morevehicle was as shown on an advertisement and there was no pressure as soon as I walked onto the lot from Paul or any of the other guys working here. Paul worked with me on pricing and we made a deal that same day! Would recommend!

Excellent customer service! We were very impressed with how the owners accommodated our car needs!…read moreHelpful discount and easy business transaction! Thanks guys!