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    TJ Maxx

    2.9 (55 reviews)

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    Shoes
    Keiko M.

    They have some high end brands bags, clothes, and shoes because of the nice area. I always find something good for me here. Variety: Good. Not so many men's. Customer service: Just ok. They look too busy to say hi. Parking: Street or valet. I parked on a street on Sun, which means free. Location: A great shopping area:)

    Found some cute summer colors at half the price they'd be at a normal beauty supply-$4 Essie
    Kera T.

    I've spent the last 4 months of my life filling and decorating my new home and I don't know how I could have done it without the help of all of the TJ Maxx stores within a 25 mile radius. I blew through my budget with quality furniture so when it comes to the smaller accent pieces--candles, toss pillows, high-thread count sheets, kitchenware, baskets, etc, I scale back and supplement my Pottery Barn/Crate & Barrel binges with discounted items. This location is pretty prime because it's in fancy Friendship Heights so they usually have nicer home brands. To dispel a common myth: things aren't discounted because they're damaged, it's usually just department store leftovers and I could care less if my housewares are last season. And real talk you must have patience, you're not going to "clean up" every time you go but they get deliveries regularly so check back as often as you can. I work down the road so there have been times when I'm there 2 or 3x a week, ahh the thrill of a bargain chase :-)

    Thanks for harassing us out of your store!

    My husband was carrying the backpack I bring to work every day (city life=backpack life, am I right?). I'm not sure if it was backpack, or because my husband is brown, but I have never felt so unwelcome in my life. We were followed by two guards who would not stop staring while talking to each other. We went to other parts of the store--they were never more than a rack away, and they checked the racks that we left. When I wanted to try on clothes, the woman working at the fitting room counted my clothes herself (wouldn't allow me to), and then stopped me to count them again, and then AGAIN, while snidely telling me that she couldn't remember if she had counted 9 or 10 items (the limit is 10, so it doesn't matter--unless they physically count every customer's items three times?). I was pumped to find cool threads, but after being followed, confronted, and harassed, I left them behind. Just have a no backpack policy (or no non-white people with a backpack policy?).

    Michael Kors black platform pumps

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    10 years ago

    Lack of customer service, no "thank you" or "how are you", employees both at the check out and the fitting room seemed irritated.

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    Page 1 of 2

    Ask the Community - TJ Maxx

    Review Highlights - TJ Maxx

    Great location in Friendship Heights is Metro friendly and close to other great shopping.

    Mentioned in 3 reviews

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    Saks Fifth Avenue - Beautiful purses.

    Saks Fifth Avenue

    (105 reviews)

    $$$$

    Friendship Heights

    I had placed an order on the app. I can see the transaction on my credit card. However, I cannot…read moresee the pending order on their website, nor have I received a confirmation email. I called their customer service about it. The wait was not too long. The customer service representative could not find anything about it. He seemed annoyed by my request. He gave me the phone number of a third party company that handles their credit card transaction to confirm whether the transaction went through or was a hold. He was ready to hang up to get rid of me. Why should I call a different company? Anyways, I did it, after being on hold for 20 minutes, the other representative was just as clueless, did not ask for any information. Once I told him it was an amex card, he told me they only handle visa and mastercard transactions. Now I need to call Saks again to find the subsidiary that handles their amex transaction?! What a horrible waste of time, and inefficient workflow. They should have audit logs in place for their representatives to access and understand what went wrong. They just had zero explanation and wasted my time for nothing.

    This store is the absolute best place to find ties. When I came here, they had three tables of…read morenothing but ties, of all different brands and colors. They have many other wonderful fine clothing options as well, but the main thing I come here for is to find a great looking tie. I purchased to Calvin Klein ties which I thought will go well with the suits that I have. I have two very important meetings tomorrow and Friday, hence my motivation to come here today. Every employee in the store greeted me and asked if I needed any help, which was a welcome change that what you would find at most other stores. I feel that their clothing and accessories are well worth the price.

    Wear It Well

    Wear It Well

    (9 reviews)

    $$$

    Pricey but if you are looking for something original and not cookie cutter department store garb,…read moreit may be worth the extra dollars. The people that work there are genuinely kind. No attitudes just because they sell expensive merchandise.

    Wear it Well is a special place mainly for the women who run and work there. Located in the heart…read moreof downtown Bethesda, this store offers middle to high-end brands in casual and work lines. Plenty of Michael Stars, 525 America Sweaters, and some other more unusual very unique boutique lines. A small store with extremely well-selected inventory. But the highlight of Wear it Well, which I feel is best for women 30 and up, is the longtime owners and employees. I walked in today, told them I wanted to toss my wardrobe out the window, and they proceeded (not overselling, not oversolicitously) to help me come up with some great ideas, good combinations, and a host of things I wouldn't have picked out b/c I'm stuck in my own dull clothing groove. They really worked with me to ensure that I found some special things, and I don't think I'll toss the clothes I bought out the window with the others b/c they do push my proverbial envelope. That's what I needed. When the economy hits hard...and even when it doesn't...I make an extra effort to shop locally. Wear it Well is the kind of carefully merchandised, very well-run boutique that will earn your loyalty. Before you drive to the mall, walk down the street and visit these great gals. Watch out...they talked me into buying an absurdly expensive belt even though I don't wear belts. You know, I think it will become one of my favorite purchases ever! Plus, it's so pricey, I'm going to wear it to sleep every night no matter what.

    Cole Haan - Store facade

    Cole Haan

    (14 reviews)

    $$$

    Out doing some Xmas shopping and stopped into Cole Haan recently, and I am officially obsessed with…read moretheir high heels! These are honestly some of the most comfortable heels I've ever worn. The cushioning and support are on another level stylish enough for work or events, but comfortable enough to wear all day without feeling like your feet are on fire. The store itself was clean, organized, and easy to shop, and the staff was very helpful in finding the right size and style. They explained the different comfort features and made sure I found a pair that fit perfectly. If you're looking for heels that combine style with real comfort, Cole Haan is the place to go. Worth every penny!

    A great experience at Cole Haan! Lana, the quite personable salesperson who was assisting me,…read morehelped me find the item that I had found online and was interested in, despite the fact that I couldn't remember the name of the shoe - all I had to do was describe it and she knew exactly which shoe it was! You really can't go wrong with this brand. The shoes are in style without being over-the-top, quite comfortable, and well-constructed. I've been so impressed with one particular loafer - the Keating Venetian - that it's become my go-to everyday shoe, having bought a couple extra pairs to have in reserve. Even after almost daily wear, each pair has lasted several years, making them not only good-looking shoes but a great value as well. If you're foot is wide, like mine, you'll be pleased to know that a regular-width shoe will more than likely fit you quite comfortably, meaning that you'll have more to choose from, as wider widths often aren't available in other brands. Keep an eye out for their sales, where you can score significant discounts (often in the 30-40% range if you time it right), and while you can order online, you should visit Lana and her colleagues in Friendship Heights instead. See you at the next sale!

    TJ Maxx - deptstores - Updated May 2026

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