Our visit to this location was nice. The place is super packed, as usual, but the staff manages it well. We found some great deals on thus visit. They also have southern buttermilk biscuits from the bakery. The puzzling thing at this location is that in my hometown Costco, bagel packs are 2 bags for 1 low price. Here, each bagel bag is $5. This time s pricey. The food court is inside. They could use some help expediting orders. Also, the ordering kiosks were mostly not working. The whole experience was very time consuming and unorganized. It was also hard to find the drink straws after getting drinks. Overall, this was a good visit, with hopes of them improving the food court processes. read more

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I've come here a bunch of times, but today was by far my best experience! I came in fully expecting to order tires and have to come back another day for installation. I went to the Tire Center and met Richard, who took the time to review my previous tire order from five years ago. While looking it over, he noticed a discrepancy between the tire size I had purchased and the recommended size for my car. Instead of just relying on what was in the system, Richard had me pull my car around to the back so he could personally check the recommended tire size. That extra step really stood out to me and was above and beyond what I expected. He confirmed that the previous set of tires I purchased here were actually not the correct size for my car. We picked out the correct tires, and just my luck, they were in stock! Even better, it was only an hour before closing and they were still able to get me taken care of. I walked in expecting to place an order and come back later, and I'm leaving today with a brand-new set of properly sized tires. I'm thrilled with the service and really appreciate Richard's attention to detail. He could have easily just sold me another set based on my previous purchase, but instead he took the time to make sure I was getting exactly what my car needed. Excellent customer service! Thank you Richard! read more

TIRE CENTER RATING ONLY: The staff has bad attitudes consistently. They act like you're bothering them when you come in for any sort of work. I called to make an appointment for a tire rotation and was put on hold for so long, I forgot I was on hold and tried to make another call only to discover it had been 18 minutes of silence with nobody coming back to the line. I called back and was unapologetically told they had people in the store waiting so I needed to wait and it could be another 15-20 minutes. I came in today for a tire rotation and was early for my 11:30 appt. It takes about 20 mins to rotate tires, so I would expect to be out around noon; however, this location is notorious for not knowing how to manage their time. The woman working the counter told me my car would be the next in the bay and the work would be started within 15 minutes, completed in AN HOUR AND A HALF. Excuse me?! Are they hand cranking the lug nuts? Fast forward to 1 PM, I get the call and assume my car is ready. No. They just pulled it in and hadn't even started. When I asked what happened, one of the workers called the manager over because I was apparently giving him attitude. The manager and I had a cordial conversation and I gave him candid feedback that was received apologetically. My car was done in 20 mins as expected. The manager said they're short staffed today. I told him this is an ongoing problem that I only encounter at this Costco. He said he will talk with his staff. A manager has always promised this when I inevitably have to talk to them. I will say the lady who works the front desk had much less attitude than the last time I was here. The tire center needs to recognize their customers' time is valuable and not all of us have 2+ hours to kill at Costco for a 20 min tire rotation. read more

Costco - Time in and time out for a simple tire rotation. Absolutely deplorable. - Discount Store Near Me - Washington, DC, District of Columbia

I typically go to another Costco location but they are rebuilding the gas station portion, so I decided to check this one out. It was close to the 4th of July, so it was kind of busy chaotic with people. I noticed that this location sells alcohol and fireworks and not at the other location. The layout when you first walk in is very different as well. I am glad their gas station is up and running, plenty of space how that layout was built, so there is much less of a line at the pump. Overall, it's in a shopping center with a lot of places to eat nearby and shopping. The location is very close to the interstate and easily accessible. read more

I spent all of five minutes in the store before B-lining for the door. Staff was incredibly rude and disrespectful for no apparent reason. There seems to be little organization or communication between employees. The people put in authority at this location, seem to think they are working at a prison and the merchandise is their prisoner. I was told I couldn't bring a return in because the return window was closed until 10. I respectfully asked if I could carry it with me while I shopped and stop by the return desk on the way out the door. The greeter seemed to think this was against the wardens wishes and did not allow me to enter to do my shopping. After returning my box of diapers to the car, they demanded I scan my membership card again and then threatened that I would be banned from Costco and they would take my membership if I asked why. I'm blown away by this level of neglect from what should be a customer service representative looking to help people and instead scare them away with ridiculous power trips and misinterpretation of authority. You enjoy your prison snacks. My family and I will NOT be shopping at THIS location indefinitely. read more

It's a pain to get to becuase it's in DC but it's the only Costco in the region that has liquor. The staff are incredibly friendly, the store is always neat, and customers are actually super nice too. Of course it's still hectic becuase it's a Costco but there seem to be amazing food trucks and fruit stands out in the parking lot with no signage but always a line full of people. I'm totally going to have to give them a try. Their jewelry selection is much more limited thank in the burbs. read more

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I normally wouldn't post about a Costco interaction because as a military family, we have lived in 7 different states and your customer service is usually horrible. HOWEVER, my interaction today with Dante had me SHOCKED by superior customer service. He was friendly, personable and professional, ALL of which is not the norm. Most of the employees nationwide look like they hate life! Please recognize Dante and let him know that as a front line member of your organization, he truly is an ASSET. Others could take note. read more

Big shoutout to Mary J at the DC Market Street Costco! Her smile and energy are contagious - always makes my day brighter . Super welcoming and helpful, even when the store is busy. Appreciate you, Mary J! " I always come here when she is on the clock read more

Costco - Stuff - Discount Store Near Me - Washington, DC, District of Columbia

This Costco location is one of the best in the DMV for me- I just went in Friday around 5:30pm and I did not feel so stressed and overwhelmed by people as the other locations. There is a selection of liquor, beer, and wine that is a great place to stop by before a party! The staff was very friendly and helpful in all the locations! I got some cute gifts for my family/friends since May is the Everything month (7 close people have birthdays ). A great one stop shop to get groceries, party supplies, and gifts :) A great flower assortment as well :) read more

This is an amazing Costco. They could absolutely use Scan & Go like Sam's Club. They have the best prices on alcohol, even compared to buying drinks from class six, and Costco was, in some cases, $20 cheaper. read more

This Costco is absolutely awful. It does not matter what time you visit they never have enough checkout lanes open! On a Friday, at 4:00 PM, a VERY busy time, they ONLY had 4, out of 12, checkout lanes open!...The lines are 20 deep, and take 25-40 minutes to check out... Save yourself the aggravation! read more

Do not get the premade chicken Caesar wrap, BEWARE they have bones in them. Shame on you Costco! read more

Costco - Wrap with one of the bones found inside of it. - Discount Store Near Me - Washington, DC, District of Columbia

Tire Center had me make an appointment. So I had a 4:45 appointment for tires I had ordered from COSTCO online and were delivered to the Market Street tire center. I showed up at 4:40. Friends, it is now 8 pm and I still am sitting in the waiting area, my car is up on blocks and now getting tires.terrible experience. read more

Whew, I feel like I have to steel my nerves and add on lots of patience anytime I head here since I can only go on weekends. We just joined this year due to boycotting another big box store. We tried the one in Silver Spring but the aisles are so narrow there. Even if you go right when they open, the parking lot is a mess. With this one, at least the aisles are pretty wide but there are sooo many guests at one time that it's hard to navigate and look around. As a new customer, I'm still not sure of the different things they offer because of how crowded it is. They also need to work on the queueing situation for checkout. And please, can we design the stores so I can bag my groceries after checkout instead of out at my car? But overall, most items are a huge value and I'm glad I joined. read more

Miss Lydia T genuinely ran that Costco like the Army. She was incredibly rude and gave us so much attitude over every minor issue while we were checking out. She asked everyone in our party to pull out their IDs to verify whose Costco membership we were using. Then, she even checked the back of the debit card to make sure the name matched the membership. When some people in our party said they didn't have an ID or credit card with them, she made a huge deal out of it. The entire interaction was not Costco like.....very disappoint read more

Very good selection and store size. I try to avoid going from 4-6 PM on weekdays because that's when the line is crazy and the gas line is ridiculous . For parking you'll definitely find a spot , just may take a bit longer during the times mentioned above . read more

Great location for everything you need especially the tequila and gas , the staff is efficient and helpful my go to spot for all my needs especially with Tesla charger so close read more

The tire center staff, was so professional, and helpful. Shout out to Dagi, who placed a special order for me, and had it installed the same day. read more

I am a 25 plus year Costco member and this is hands down the worst Costco I have ever been to. specifically at the tire center, I had to go three times to complete a tore replacement due to exceeding PSI pressure by 8, then forgetting to replace the lug nut caps, and they didn't mention they only use nitrogen until after the fact. the main warehouse isn't terrible but they are undermanned and the few lines that are open go half way into the warehouse. read more

Great service! The employees have great attitudes; and provide great customer service.

Yikes, that could really sum up my experience here. From the moment I pulled into the parking lot until I got back in my vehicle to come home, I felt like I was rushed to complete my trip here. I can almost echo what was said by another reviewer that this is a place I would be fine with to only visit 2-3 times a year. There are other Costcos out there that seem to be better prepared to serve an influx of customers. When I pulled into the parking lot it was nothing but congestion. You waited in line to get into the parking lot and then when you were in the parking lot you waited in line for the number of vehicles in front of you to park. I got tired of this and parked in the first spot I saw. I didn't care that I had to walk what felt like a half mile to the store, but I wasn't going to wait in that line any longer. Once inside it was like a mad dash to just grab items and go. I kind of did that here. I ended up grabbing items I haven't seen in other locations just to buy them. That is probably why I ended up with that huge bottle of Vodka that I have yet to open. I did have a purpose here when I came in. I wanted to buy in bulk items that I have finally started to run out of since moving to the area. Toilet paper, tissues, etc. I made my way to that area and then immediately regretted that decision. This was quite possible the most congested part of this store. If I remember correctly, it is right near the produce section and everyone is just kind of standing there waiting for the person in front of them to finally figure out which amount of an item to put in their cart. Standing in the way with their carts every way in the aisle but the way it is easiest to get around. I will say, once I was out of that area I was able to grab everything else I had in mind and then some. I then went towards the front to try and pay. I figured that I would go to the self checkout area and make swift work of this. However, Costco had something else in mind. They basically turned the self checkouts into regular registers. You couldn't check your own items out. An employee did it for you. Effectively making this another bottleneck situation. In the end, it wasn't worth it to me. I felt like I wasted more time here than I needed to. I felt like I was being disciplined for just shopping in this store. Scolded for not following rules that weren't posted. How were you supposed to know where the line for self checkouts were if you just kept telling people to go. Then it was back out to the parking lot to load up my vehicle and pray to the gods that I would be able to get out of there. I would have been out of there sooner if it wasn't for the person in front of me not knowing how to parallel park. I will say this. I will go to the Costco in my area again before revisiting this one any time soon. Or, if need be, I will venture further out to a location for my sanity. read more

Arrived tire center @9:30am 4 cars ahead of me center waiting for car it's 12:40 you rate the experience.

Pizza wasn't good it was half burnt and too dark doughy. Normally Costco pizza is a lot better, won't be buying pizza again from this location. read more

The tire center is terrible. I called ahead to confirm my tire was there and when I showed up for my 10 AM appointment and they spent an hour "looking" for it just to say it wasn't actually there. I've used their services before and it always takes forever but this was a new low. read more

The service is always great here. I could not find the Welch's fruit snacks and I guess that was a sign that my kids didn't need any. read more

Costco - Lord of carts - Discount Store Near Me - Washington, DC, District of Columbia

They might as well send me an AARP card now! So I recently just got my own Coscto card! I feel like a real grown up now. I used to just always go with my parents because why would I really need to buy in bulk?! I decided to stop by last week and it was busy over here. I mean traffic jams and it was only about 11 a.m. I wasn't even getting gas because that line just looked crazy. With these gas prices going back up, I might start getting my gas here. I really just wanted to browse the store and I had a $10 "gift card" for when I became a member that I wanted to use. I always heard this location sells liquor and I wanted to see the hype! That's the first place I went in the store and their selection is huge (well much more than I expected). I also assumed that it would have just been Kirkland brands but surprisingly, they sell popular brands of wine and spirits (Ciroc, Captain Morgan) and some high end options that were locked up! I picked up a few bottles of the cheaper ones - nothing too crazy though! I really appreciated the low prices. I also some detergent that was on sale and I was out of there. I got to use my $10 gift card! The lines seemed long but the actually moved quickly and they had an employee directing customers where to go. I thought that was very efficient. I was in and out in less than 30 minutes - not too shabby! read more

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If I could rate this location a 0 star I would. My partner and I came to purchase a new membership together and after hearing of all the perks having the executive membership offers, we kindly declined and that's when everything went downhill. William, at membership services, attitude changed and he became a tad irritable. When I say irritable I mean he started disregarding me as I spoke and didn't want to help me because my partner was the sole membership holder. When we attempted to add me on the card as the second person he said we couldn't because our IDs didn't have the same address. He said we had to bring in mail to prove we lived together. When it came time to check out our cashier was downright rude! When I mentioned how a lot of the employees there were unkind she stated, "I'm just hungry." Her attitude sort of changed after that comment. I wish the bad experience ended there but it didn't all the items that were marked down weren't. We paid full price for items advertised a different price. I will only be coming back to this Costco only if needed. read more

It's certainly gotten better over the years in terms of crowd control, traffic direction, and cart bottlenecks, but still their customer service is poor. The cashier today was rude and disgruntled, waving her hands and barking at me to stay away from the woman in line in front of me after initially she was the one waving me forward. The customer who was in front of me was standing nearly back to back with another customer paying at the adjacent register, but my cashier had no problem with that yet wanted to give me an attitude. Your surliness does not go unnoticed, lady. I come her mostly because it's the only Costco I know near me that sells cheap alcohol. Otherwise I should go to the one closer to me. Avoid Saturday and Sunday! My friend went right at 10am when they opened today, but there was already a line of, I kid you not, 100 people waiting outside. read more

Costco - $30 is a steal for a 4-pack of rubber weather mats! - Discount Store Near Me - Washington, DC, District of Columbia

DISCLAIMER: This review is about the gas station. This gas station gets 5 stars in my book! Every time I come, they are so kind and attentive. I've never seen one of the elders pull up and not be asked if they need any help. I've been to other Costco Gas stations and none of them beat the level of customer service at this one. I was waiting in line one day and it appeared that someone's car had stopped at the pump and would not restart. By the time the car owner returned, one of Costco Associates was right there waiting to see if he need a jump start. This level of customer service (and AMAZING gas price) makes my membership sooooooo worth it! Thank you Costco! read more

This location has alcohol, I suggest going during the week because the weekend is too crowded at this location. The parking lot is also chaos in this shopping center so just be prepared. read more

My favorite Costco in the DMV area, love the food court area (they just need to restock it more frequently), this place is always busy and so much going on, they give out samples on Saturdays and they're typically very good read more

I am not a fan of costco to begin with, so I want to make it clear for fairness. 1. Line - so long People who shop here must have special god-sent patience. This is the #1 reason why I don't ever shop at Costco. However, they're so popular, I find myself here with family one way or another. 2. Selection - good, they do have discounts if you do need to buy in bulk. 3. BEWARE- absolutely no concept of social distancing going on here. Even the store clerks yell at you for not moving closer to the person before you if you try to keep the 6 feet distance. It is bustling like a state fair. if you wanna stock up some food for your upcoming COVID symptoms, you know where to go. It really is a one stop shop, you can stock up on some covid and some chicken soup while here. read more

Costco - Costco - Discount Store Near Me - Washington, DC, District of Columbia

I was coming from Bowie from a visiting family and dropped by this Costco location. I took advantage of the low price, 0.50 cents cheaper than Virginia, so I filled up my tank. That's awesome!!!! read more

Costco - Gas in Costco DC is pretty good. - Discount Store Near Me - Washington, DC, District of Columbia

Not my favorite Costco, but they have gas!!! The line can be long to get gas at times, but it's always worth the wait. I'm also glad they have alcohol at this location. Perfect if your planning a party and need to buy in bulk. My least favorite is the food selection here. I feel like they don't always have what I'm looking for. Definitely the basics, but the store is so small that they don't have all the options like some of the bigger Costco's. read more

This review is for Anthony in specific. I purchased a battery from the tire center, went out to my vehicle in the parking lot to replace it myself, and had more trouble than I had expected. My wife and I were struggling, and Anthony took the time to come and help us out of the kindness of his heart. For 2 hours in the humid DMV heat, he took his time very gently with our car, making sure everything was perfect before we left. He didn't need to help us, but insisted. We are absolutely coming back to this Costco for all our future car and tire needs, and will always be asking specifically for Anthony. read more

Prices for alcohol is the absolute best in the DC area. However they need to train their staff better. For the first time in my life I had a Costco staff lecturing my wife and I on how we cut the line except for the fact that we didn't. When we explained to her that we weren't cutting the line, she just brushed us off. Also that staff member also proceeded to reprimand the person who she accused us of cutting because he had a question on the self checkout. How this person even get a job at Costco is beyond me. read more

Great products .Great prices. Great customer service. Tire services are the best value around. Long time loyal customer.

I love Costco so much, but I feel torn about this location. On the one hand, they sell liquor here for a good price. On the other hand though, it gets so crowded on weekends that it almost becomes a gridlock of shopping carts inside. It's a great place to save money on groceries and liquor if you can brave the chaos. read more

I usually drive 40 minutes to this Costco. Why you may ask? Well because this Costco located in DC sells Liquor and Wine. As you can see in my photos, The price of the liquor is very reasonable. To me the savings is worth the trip from Maryland to DC. read more

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It's ok. They don't typically have new items, it's the same stuff over and over again. But the real issue is THE PARKING LOT!!! Whoever designed that shopping center needs to be fired and never design another one. It is ridiculous getting out of that place. read more