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    Washington, DC, DC

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    Costco

    3.5 (275 reviews)
    Open • 10:00 am - 8:30 pm
    Updated over 3 months ago

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    Time in and time out for a simple tire rotation.  Absolutely deplorable.
    Erika T.

    TIRE CENTER RATING ONLY: The staff has bad attitudes consistently. They act like you're bothering them when you come in for any sort of work. I called to make an appointment for a tire rotation and was put on hold for so long, I forgot I was on hold and tried to make another call only to discover it had been 18 minutes of silence with nobody coming back to the line. I called back and was unapologetically told they had people in the store waiting so I needed to wait and it could be another 15-20 minutes. I came in today for a tire rotation and was early for my 11:30 appt. It takes about 20 mins to rotate tires, so I would expect to be out around noon; however, this location is notorious for not knowing how to manage their time. The woman working the counter told me my car would be the next in the bay and the work would be started within 15 minutes, completed in AN HOUR AND A HALF. Excuse me?! Are they hand cranking the lug nuts? Fast forward to 1 PM, I get the call and assume my car is ready. No. They just pulled it in and hadn't even started. When I asked what happened, one of the workers called the manager over because I was apparently giving him attitude. The manager and I had a cordial conversation and I gave him candid feedback that was received apologetically. My car was done in 20 mins as expected. The manager said they're short staffed today. I told him this is an ongoing problem that I only encounter at this Costco. He said he will talk with his staff. A manager has always promised this when I inevitably have to talk to them. I will say the lady who works the front desk had much less attitude than the last time I was here. The tire center needs to recognize their customers' time is valuable and not all of us have 2+ hours to kill at Costco for a 20 min tire rotation.

    Yan W.

    It's a pain to get to becuase it's in DC but it's the only Costco in the region that has liquor. The staff are incredibly friendly, the store is always neat, and customers are actually super nice too. Of course it's still hectic becuase it's a Costco but there seem to be amazing food trucks and fruit stands out in the parking lot with no signage but always a line full of people. I'm totally going to have to give them a try. Their jewelry selection is much more limited thank in the burbs.

    Stuff
    Jé S.

    Big shoutout to Mary J at the DC Market Street Costco! Her smile and energy are contagious - always makes my day brighter . Super welcoming and helpful, even when the store is busy. Appreciate you, Mary J! " I always come here when she is on the clock

    Wrap with one of the bones found inside of it.

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    Page 2 of 7

    Ask the Community - Costco

    What is their tequila selection like?

    The Kirkland's tequila is pretty good. I know they also sell Patron Tequila, too.

    View All 4 Questions

    Review Highlights - Costco

    “It has a superior liquor and wine selection as compared to event he beat and busiest locations in the country.”

    Mentioned in 45 reviews

    Read more highlights

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    Costco - discountstore - Updated October 2026

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