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Washington, DC, DC

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Five Below

3.3 (11 reviews)
InexpensiveDiscount Store
Open • 10:00 am - 8:00 pm

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Terinee B.

I've been to this Five Below a number of times and their inventory is "ok" at best when compared to their counterparts in other locations. However something happened this last time I went that I was very unhappy with that gave me pause about coming back. After making it to the front of the line, the available cashier called me up. He scanned my items and right before it was time to pay, he turned the screen (that is used to make payment on) around towards him and he hit a couple of buttons and then turned it back to me. When I looked at the screen, it said something like, "True Rating: thank you for your response..." So I asked him, was that a survey for ME to complete that you just completed on my behalf?!... and he (boldly) said, "YES." I was floored. It may have been a small thing to him, but many consumers rely on online reviews to determine which venues they will shop at, support and spend their money with. Online consumer reviews helps the general public determine if a particular business will provide great customer service, have items that are worth spending our money on, alert us to issues and more. I'm not sure if their management was pushing them to get high reviews by any means necessary or if this was something that this employee decided to do himself, but needless to say, I wasn't happy with it. It speaks to the integrity of the business overall. That said, considering the lack of desirable inventory coupled with this experience, I probably won't be back and if I do, it will definitely not be to this location.

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Photo of Nina R.
621
783
4825

10 months ago

Helpful 8
Thanks 4
Love this 5
Oh no 0

11 months ago

Helpful 3
Thanks 1
Love this 2
Oh no 0

11 months ago

I like this location. The items are good gifts for people in a dorm or school. The inventory has the same items at most stores.

Helpful 2
Thanks 2
Love this 3
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Charles M.
4661
1094
7904

6 years ago

Helpful 13
Thanks 0
Love this 18
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Zab A.
2
100
22

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 7
Oh no 0
Photo of R C.
7
12
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

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Five Below - discountstore - Updated November 2026

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