Good deals on items. Store was clean and service good. We came looking for something specific, but…read moreunfortunately didn't find it this go round.

Nordstrom is usually known for exceptional customer service, so this experience was extremely…read moredisappointing. My husband purchased a pair of shoes that ended up being too big. The shoes were in perfect condition, with the tags and receipt, and there was absolutely nothing wrong with them. When he attempted to return them, the employee acted as though they no longer accepted shoe returns. My husband has an accent and is not originally from this country, and the way he was treated made us very uncomfortable and concerned that he was being treated differently because of that. I called the store afterward to clarify the return policy and was assured that there was no policy preventing them from accepting a return on shoes. Then traveled out of the country. Before leaving, a manager had assured us that they would take care of the situation when we returned. Unfortunately, by the time we came back, we were outside the return window for receiving the money back on the original payment method. The new manager we dealt with was not understanding or considerate of the situation. In fact, she told us that even the store manager might not be able to do anything, but that manager would not be back for another five days. After everything that had happened, we were left wondering what the purpose of waiting another five days would be. We ultimately accepted store credit just to resolve the situation and move on. Then, as we were leaving, we could see the three employees together through the window, laughing shortly after our interaction. Whether they were laughing about us or not, that is certainly how it appeared, and it was incredibly unprofessional and disrespectful. This entire situation could have been handled so easily with basic communication, understanding, and customer service. Instead, it became a frustrating experience from beginning to end. Nordstrom has a reputation for taking care of its customers. Unfortunately, this particular experience was the complete opposite. I sincerely hope management reviews what happened, because every customer deserves to be treated with respect and dignity--regardless of their accent, background, or how they communicate.

My recent visit to Kohl's Queen Creek during the 50% off clearance event left me disappointed. When…read moreI visited the self-checkout, the employee Angelica was extremely rude, unprofessional, and unhelpful. When the clearance items rung up the incorrect price that was not shown on the tag, she argued and did not want to correct the price. After all the back and forth, we went to a register to get the proper assistance from Connie, Debbie, and Sheena. They were all so amazing and helpful with resolving the issues. I'm thankful for their amazing customer service, but the unprofessional employee Angelica was not helpful at all.

Disappointing Experience for a Long-Time Shopper (Saved by Connie & Debbie)…read more I have been a long-time Kohl's shopper, but my recent visit during their clearance event--which advertised an additional 50% off the marked clearance price--was extremely frustrating. The extra 50% discount wasn't applying correctly at self-checkout. When I politely asked for assistance, the employee supervising the area, Angelica, gave me a visible attitude and repeatedly argued with me, insisting the marked price was already correct without even checking the promotion. To make matters worse, manager Nicole (or Nikki) was also involved and displayed the exact same bad attitude instead of helping to resolve the pricing error. After ringing up all my items, the hostility from both the employee and manager forced me to void the entire transaction and wait in a long checkout line just to get to a regular register. Thankfully, Connie and Debbie at the main registers completely turned things around. They stepped in, immediately applied the correct promotional pricing without hesitation, and handled everything with a warm, welcoming smile. The selection was a few cute items but mostly winter items. Connie, Debbie and Sheena deserve 5 stars for fantastic customer service! However, the visible attitude, wasted time, and lack of professionalism from Angelica and manager Nicole/Nikki were completely unacceptable--especially toward a loyal, long-time customer. Kohl's needs to address staff courtesy and ensure management actually understands current store sales.

Who doesn't love a good Target run?! And who doesn't love it when it's at a brand spankin' new…read morelocation? This Target is gorgeous!! Lol It recently opened and my sister and I decided to go take a gander. I got hit with stuff from that darn dollar spot, but whatevaaaaa, it happens to the best of us, amirite?! I was pleasantly surprised by the enormous layout and the gleaming concrete flooring. It is a very inviting space and they rolled out holiday items already. Don't worry, they still have a ton of Halloween candy and they're on sale! Check out the newest Target in Queen Creek! It surely won't disappoint! Happy Bullseye Shopping!

First time at this Target. The produce section was very small not many options…read more But the worst thing. You had two sales on chips. One was 3 for $7 and 2 for 4. When I went to the first cashier she said they had to be the exact same size. I went back and checked...wrong. I went to a 2nd cashier and showed her the pictures I took. Still told me I was wrong. I left my entire cart and went to Walmart.

What an amazing Target. The location is very organized and clean. Service was friendly and we were…read moreable to find quite a few things for fall to decorate as well as snacks and a few drinks. The selection of items was great and we found all we were looking for. Prices on certain items can be high, but what we purchased was on sale for a good price.

We had a quick pick up order this evening. We notified them that we are on our way via the app. We…read moreparked in lane seven and our order was delivered within five minutes. The app allowed us to have the item delivered to the passenger door. Upon inspection of our items target included a bunch of freebie samples. You can trust in target for great service and a little extra.

I am not a fan of Ross stores. However, their Halloween decor is already hitting shelves, and I…read morehave been hitting up all the local Ross stores in the area looking for a few specific Halloween decor items. This Ross did not have the specific items I was looking for, however, they did have lots of seasonal decor. This Ross was also pretty clean and organized compared to some of the other Ross stores I have been in lately. This Ross also seemed to have a ton of product available. This was honestly the best Ross I've ever been inside. I'll probably stop in again when I am in the area to look for seasonal items.

Historically, I love Ross. I don't know if it's just this store or the whole national chain - but I…read morejust had a miserable experience. The cashiers seemed helpful enough, so I don't particularly want to say anything bad about them if they truly have no authority to by-pass bad policies. If powerless, then they are just as I am with only an ability to express an opinion to the wind. No shade at all on the good people just trying to do their job under bad policies. If they did have authority to help, but didn't, then they do own some responsibility. It's so upsetting when a store deliberately has the people who have no authority interact with the people. It leaves the employees with no authority to successfully manage a really bad, low-class return policy which is what triggered my bad experience. Since I didn't have a receipt on me, but my item still had the store tag attached, I expected a store credit for my return which was fine because I had new items in my cart (about $100) and was intending to apply the credit to the new items. However, they informed me that the item had been discounted from $16-ish to about $11-ish within the last 30 days and could only reimburse store credit at the lesser amount. I was flabbergasted and asked for a manager who asked for other managers but all them responded with pleasant (not believable) apologies and some form of: "Too bad for you, that's store policy". Which is always not helpful in customer service situations. I looked at them and tried to apply logic which is also not helpful in stores with bad policies. "Really? For $5-ish dollars you are going to lose out on a cartful of purchases and a lifelong customer?" They responded with: "It's store policy". I wasted everyone's time by explaining that this is unethical behavior on the store's part because they intentionally discount after 30 days and at the same time don't honor store tags after 30 days. Nobody cared. In the end, I got my $11 on store credit for a store I no longer wanted to patron. I took out 2 items from the cart that were closest to the $11 which ended up being around $16. The amount I was supposed to have been reimbursed. So I paid the extra $5 difference which should have been reimbursed, not charged, just to not waste the $11 store credit. Now that I have items with a receipt, perhaps I should return the items for cash. This way I can get the $11 cash they wouldn't give me today. I'll look at them and say, "it's policy". Hehe. The people in charge of the policy and the bad customer experience don't care and won't ever be held accountable. (I'm not looking for suffering just someone to take responsibility!). The good people at the counter had to listen to an upset customer that never should have been upset and might even be 'corrected' and 'advised' when it's the policy makers that need a review. But nothing will likely happen anywhere and I had to hand over my driver's license to receive an $11 credit so now a bunch of strangers who had to listen to my bad customer service rant have my personal information. I left feeling so miserable, fearful and despondent. In hindsight, I wish I had taken back my item to return on different day with different people - now that I fully understood my losses. What an unnecessary miserable experience over $5. :-( I would like to know if this is nationwide or a local issue, but otherwise, I don't want to spend anymore energy or money on Ross. I'll be looking for other places to buy cheap, garbage clothing. With in-person return policies this bad, I may as well take my chances with places like Shein. I walked away thinking, maybe we should all start sewing again instead of dealing with all these low-class clothing stores, their bad policies and their intentionally powerless service personnel... LOL. Hopefully, my bad experience will save you from similar.

This is a nice shopping mall, to an extent. I'm not sure who came up with the idea of an outdoor…read moremall in Arizona, but it can be nice from October to March, then it becomes unbearable. Decent selection of stores, but not too many good restaurants, mainly overpriced chains. There's also an underlying snotty vibe at this mall. It's got Scottsdale vibes but none of the actual glam of Scottsdale. I prefer Chandler mall but will go here when needed. It can be pretty at night time, but it's usually decently hard to find parking.

Morning are the perfect time to shop. Cool, less traffic and no lines for shopping. Lots of…read morechoices for breakfast

So many cute dresses!…read more Everytime I look there is always such cute dresses I can't help but buy. They make me feel so pretty.

I stopped by this Walmart looking for C-clamps, but the clearance section immediately caught my eye…read morewith some amazing deals on shoes ranging from $3.00 to $7.00. The store was fully stocked and quite busy, but self-checkout moved quickly. The associate monitoring the area was extremely helpful, opening up new bags and restocking them right as needed. I'll definitely return to check out more deals!

This is a really nice store!! With all the online shopping it is nice to experience the benefits of…read morethese type stores. It is nice to touch items and compare items side-by-side. This store especially is neat, clean, well stocked & well organized. Job well done!!

I used to love Macy's have had their card for over 20 yrs but now I notice the quality of products…read morehas gone down while prices are higher, most product is made in China, the gold is high prices but not high quality i rather go to a real jeweler. The perfumes were out on display but no sniff cards to spray them on. I saw a display of these cute mugs and asked where they were but they didn't have them they were just for the display. Ummm ok. Plenty of staff visible working and very pleasant. I wish the coupons worked on more things.

I wore closed toe shoes on my Sat May 6th visit and my feet thanked me!…read more We paid admission, received a Whataburger promo bag and raffle entry. If you buy a minimum of $25 or find a certain stuffed animal you have a square on your entry signed by that vendor and then can enter the raffle. Honestly, I couldn't care less about the raffle. This is just info. LOL Many of the regular vendors were there with approx five to six ones. The live music performer today was talented and made the vibe come alive. There was a coffee vendor at the entrance and food and beverage sales in the back outside the covered stadium. I purchased a couple of natural pretty stone necklaces, homemade coconut caramels, YUM and a pretty pair of silver floral stud earrings. One item for a gift and the rest for moi!

We attended the Mother's Day outdoor event. The vendors were great. Not your typical same vendors…read more Food truck choices were excellent. Fun day.