Good deals on items. Store was clean and service good. We came looking for something specific, but…read moreunfortunately didn't find it this go round.

Nordstrom is usually known for exceptional customer service, so this experience was extremely…read moredisappointing. My husband purchased a pair of shoes that ended up being too big. The shoes were in perfect condition, with the tags and receipt, and there was absolutely nothing wrong with them. When he attempted to return them, the employee acted as though they no longer accepted shoe returns. My husband has an accent and is not originally from this country, and the way he was treated made us very uncomfortable and concerned that he was being treated differently because of that. I called the store afterward to clarify the return policy and was assured that there was no policy preventing them from accepting a return on shoes. Then traveled out of the country. Before leaving, a manager had assured us that they would take care of the situation when we returned. Unfortunately, by the time we came back, we were outside the return window for receiving the money back on the original payment method. The new manager we dealt with was not understanding or considerate of the situation. In fact, she told us that even the store manager might not be able to do anything, but that manager would not be back for another five days. After everything that had happened, we were left wondering what the purpose of waiting another five days would be. We ultimately accepted store credit just to resolve the situation and move on. Then, as we were leaving, we could see the three employees together through the window, laughing shortly after our interaction. Whether they were laughing about us or not, that is certainly how it appeared, and it was incredibly unprofessional and disrespectful. This entire situation could have been handled so easily with basic communication, understanding, and customer service. Instead, it became a frustrating experience from beginning to end. Nordstrom has a reputation for taking care of its customers. Unfortunately, this particular experience was the complete opposite. I sincerely hope management reviews what happened, because every customer deserves to be treated with respect and dignity--regardless of their accent, background, or how they communicate.

Okay store. Nothing great. I don't shop at Tilly's on the regular - I've only been in one other…read moreTilly's years ago. Came in due to the mannequin displays in the window. They had a shirt that I liked on display in the window. The store was typical - basic service, nothing extraordinary. The parking situation was something else! You would have thought it was a few days before Christmas with only a few parking spots left!

Great selection of clothes the store was very clean definitely a highlight was the sales staff…read morewhose name was Carol. She introduced herself to me asking if there was anything she could assist me and finding check back in with me a couple times and then finish the transaction as the cashier. she thanked me for my business and gave me a friendly smile. This is a great example of superior customer service in a world or we don't always get a friendly sales person like Carol. Thank you Tillys and thank you Carol. I'll be back again soon.

I am not a fan of Ross stores. However, their Halloween decor is already hitting shelves, and I…read morehave been hitting up all the local Ross stores in the area looking for a few specific Halloween decor items. This Ross did not have the specific items I was looking for, however, they did have lots of seasonal decor. This Ross was also pretty clean and organized compared to some of the other Ross stores I have been in lately. This Ross also seemed to have a ton of product available. This was honestly the best Ross I've ever been inside. I'll probably stop in again when I am in the area to look for seasonal items.

Historically, I love Ross. I don't know if it's just this store or the whole national chain - but I…read morejust had a miserable experience. The cashiers seemed helpful enough, so I don't particularly want to say anything bad about them if they truly have no authority to by-pass bad policies. If powerless, then they are just as I am with only an ability to express an opinion to the wind. No shade at all on the good people just trying to do their job under bad policies. If they did have authority to help, but didn't, then they do own some responsibility. It's so upsetting when a store deliberately has the people who have no authority interact with the people. It leaves the employees with no authority to successfully manage a really bad, low-class return policy which is what triggered my bad experience. Since I didn't have a receipt on me, but my item still had the store tag attached, I expected a store credit for my return which was fine because I had new items in my cart (about $100) and was intending to apply the credit to the new items. However, they informed me that the item had been discounted from $16-ish to about $11-ish within the last 30 days and could only reimburse store credit at the lesser amount. I was flabbergasted and asked for a manager who asked for other managers but all them responded with pleasant (not believable) apologies and some form of: "Too bad for you, that's store policy". Which is always not helpful in customer service situations. I looked at them and tried to apply logic which is also not helpful in stores with bad policies. "Really? For $5-ish dollars you are going to lose out on a cartful of purchases and a lifelong customer?" They responded with: "It's store policy". I wasted everyone's time by explaining that this is unethical behavior on the store's part because they intentionally discount after 30 days and at the same time don't honor store tags after 30 days. Nobody cared. In the end, I got my $11 on store credit for a store I no longer wanted to patron. I took out 2 items from the cart that were closest to the $11 which ended up being around $16. The amount I was supposed to have been reimbursed. So I paid the extra $5 difference which should have been reimbursed, not charged, just to not waste the $11 store credit. Now that I have items with a receipt, perhaps I should return the items for cash. This way I can get the $11 cash they wouldn't give me today. I'll look at them and say, "it's policy". Hehe. The people in charge of the policy and the bad customer experience don't care and won't ever be held accountable. (I'm not looking for suffering just someone to take responsibility!). The good people at the counter had to listen to an upset customer that never should have been upset and might even be 'corrected' and 'advised' when it's the policy makers that need a review. But nothing will likely happen anywhere and I had to hand over my driver's license to receive an $11 credit so now a bunch of strangers who had to listen to my bad customer service rant have my personal information. I left feeling so miserable, fearful and despondent. In hindsight, I wish I had taken back my item to return on different day with different people - now that I fully understood my losses. What an unnecessary miserable experience over $5. :-( I would like to know if this is nationwide or a local issue, but otherwise, I don't want to spend anymore energy or money on Ross. I'll be looking for other places to buy cheap, garbage clothing. With in-person return policies this bad, I may as well take my chances with places like Shein. I walked away thinking, maybe we should all start sewing again instead of dealing with all these low-class clothing stores, their bad policies and their intentionally powerless service personnel... LOL. Hopefully, my bad experience will save you from similar.

One stop shop!!! All the little businesses are by appointment only! But plenty of the girls will…read moreaccommodate if they are not busy just ask! My name is Babs and I'm in studio 7 I am a color specialist

Really cute place. Several people have different spaces with their individual things. There is a…read moreboutique that has some really adorable things. There is a cosmetologist and a nail tech. I only have experience with Connie Nall at Simply Nails. I have finally found my girl. After being in AZ for 7 years and looking for someone that does nails the 'proper' way as I was taught, has been very hard to come by. But I found her. She did everything right and my nails looked great. You pay for what you get, and I am worth it. Means a lot to have clean implements, and new files being used.. If you're just looking for the cheapest salon and will settle for any old set, then you probably don't want to see Connie. She does it the right way and what a difference. Thankful to have found you, see you soon.

The price match "guarantee" comes with terms that are not listed on the sign at the register…read more According to the "manager for this weekend" they will only match Sheplers or their own Boot Barn website. Manager was a little dismissive when I pointed out the inconsistency between her stated policy and what was posted.

The staff is very friendly but I've never been in such a dirty boot barn. It's very obvious they…read morenever sweep, vacuum, clean the fitting rooms, or dust. I picked up a pair of men's jeans and no joke dust went EVERYWHERE. For a place that sells jeans that are almost $300 and nice quality items you'd think they'd take better care of the store. There were mounds of dirty in the dressing room, the walls were gross, I swear I never notice stuff like this. But you can't deny the dirty "vibes"? I'll go to a different boot barn.

Never received my order! No phone or contact info is available and the phone they do have listed is…read morenot in service

The owner of Decadence Boutique is very helpful and has a great selection. She is also great at…read morepicking clothes that fit well. She has hats, bags, handbags, and other cute items.

RePurposed thrift sells second hand items. The store is staffed by students from Canyon State…read moreAcademy. The store is lively and the staff are in good spirits. They all appear to work well together. Kudos to the teachers that helps run the store alongside the students The items are priced by type instead of individual price tags. For examples shoes $6, women's long sleeve shirts: $4, dresses $6 and so on. They placed signs through out the store so it is easy to track prices. The store feels clean, well organized and you can tell it is taken care off. They offer dressing rooms which is a huge plus! They have scheduled days you are able to drop off donations.

Very large store with a nice selection of items. Most prices are clearly marked and the store…read moreitself is clean and well maintained with room between the aisles. The service was mediocre, not rude but not exactly friendly.

So QC Saba's is closing down March 1st I was caught off guard as was the sales staff-…read moreRoger WONT give any earned loyalty points on items purchased where's the consumer retail loyalty in that? Ever wonder why people matriculate to the Internet to shop? Kirkland Krap store to replace surly ol' Saba's hey it was nice while they stayed...See ya-

After multiple times coming here crossing my fingers for help, today Jim came through. After a few…read moreminutes he had me sized for some new Ariat boots and a new MHT hat. He did not pressure me, was very knowledgeable and kind, and understanding about my three year old daughter trying on every hat and boot in her reach. I found the boots and hat I bought online for $75 less than I paid here, but it is all about the service. I do not mind paying more to deal with a person that gives honest answers and takes the time to get to know the customer they are dealing with. I left here feeling happy and $350 lighter. If you are here and see Jim walking around, take the time to talk to him a moment and see what he has to say.

For the last 20 years I have shopped at different Maurices from Missouri, Illinois, Iowa and here…read moreat this location. I have never had an issue until I went to exchange my pants for a smaller size and the young cashier said there was no ways he could accept them. They were purchased 3 days prior with all tags (not attached) and receipt. I have always purchased a size Medium and this pair of pants I purchased were not cut like all the others I have and I wanted a small to fit better. I will take my business was elsewhere from this location from now on.

Every time I shop here the clerks are so friendly and helpful. Love their style of clothing!read more

My recent visit to Kohl's Queen Creek during the 50% off clearance event left me disappointed. When…read moreI visited the self-checkout, the employee Angelica was extremely rude, unprofessional, and unhelpful. When the clearance items rung up the incorrect price that was not shown on the tag, she argued and did not want to correct the price. After all the back and forth, we went to a register to get the proper assistance from Connie, Debbie, and Sheena. They were all so amazing and helpful with resolving the issues. I'm thankful for their amazing customer service, but the unprofessional employee Angelica was not helpful at all.

Disappointing Experience for a Long-Time Shopper (Saved by Connie & Debbie)…read more I have been a long-time Kohl's shopper, but my recent visit during their clearance event--which advertised an additional 50% off the marked clearance price--was extremely frustrating. The extra 50% discount wasn't applying correctly at self-checkout. When I politely asked for assistance, the employee supervising the area, Angelica, gave me a visible attitude and repeatedly argued with me, insisting the marked price was already correct without even checking the promotion. To make matters worse, manager Nicole (or Nikki) was also involved and displayed the exact same bad attitude instead of helping to resolve the pricing error. After ringing up all my items, the hostility from both the employee and manager forced me to void the entire transaction and wait in a long checkout line just to get to a regular register. Thankfully, Connie and Debbie at the main registers completely turned things around. They stepped in, immediately applied the correct promotional pricing without hesitation, and handled everything with a warm, welcoming smile. The selection was a few cute items but mostly winter items. Connie, Debbie and Sheena deserve 5 stars for fantastic customer service! However, the visible attitude, wasted time, and lack of professionalism from Angelica and manager Nicole/Nikki were completely unacceptable--especially toward a loyal, long-time customer. Kohl's needs to address staff courtesy and ensure management actually understands current store sales.