Bought some shoes. I'm a flight attendant. Asked specifically if I could return said yes. Went…read moretoday ..looking like a bum (in painting clothes). All 5-6 girls standing around cashier desk. One finally helped but had to wait for another for approval. She said she will make an exception. EVERYTIME I go ..... not the most friendly people. I remodel closets so usually look like a bum .... But won't be spending my money at the rack again.

Clean and huge inside. Staff was friendly and helpful. Prices weren't that great of a savings.read more

Okay store. Nothing great. I don't shop at Tilly's on the regular - I've only been in one other…read moreTilly's years ago. Came in due to the mannequin displays in the window. They had a shirt that I liked on display in the window. The store was typical - basic service, nothing extraordinary. The parking situation was something else! You would have thought it was a few days before Christmas with only a few parking spots left!

Great selection of clothes the store was very clean definitely a highlight was the sales staff…read morewhose name was Carol. She introduced herself to me asking if there was anything she could assist me and finding check back in with me a couple times and then finish the transaction as the cashier. she thanked me for my business and gave me a friendly smile. This is a great example of superior customer service in a world or we don't always get a friendly sales person like Carol. Thank you Tillys and thank you Carol. I'll be back again soon.

I am not a fan of Ross stores. However, their Halloween decor is already hitting shelves, and I…read morehave been hitting up all the local Ross stores in the area looking for a few specific Halloween decor items. This Ross did not have the specific items I was looking for, however, they did have lots of seasonal decor. This Ross was also pretty clean and organized compared to some of the other Ross stores I have been in lately. This Ross also seemed to have a ton of product available. This was honestly the best Ross I've ever been inside. I'll probably stop in again when I am in the area to look for seasonal items.

Historically, I love Ross. I don't know if it's just this store or the whole national chain - but I…read morejust had a miserable experience. The cashiers seemed helpful enough, so I don't particularly want to say anything bad about them if they truly have no authority to by-pass bad policies. If powerless, then they are just as I am with only an ability to express an opinion to the wind. No shade at all on the good people just trying to do their job under bad policies. If they did have authority to help, but didn't, then they do own some responsibility. It's so upsetting when a store deliberately has the people who have no authority interact with the people. It leaves the employees with no authority to successfully manage a really bad, low-class return policy which is what triggered my bad experience. Since I didn't have a receipt on me, but my item still had the store tag attached, I expected a store credit for my return which was fine because I had new items in my cart (about $100) and was intending to apply the credit to the new items. However, they informed me that the item had been discounted from $16-ish to about $11-ish within the last 30 days and could only reimburse store credit at the lesser amount. I was flabbergasted and asked for a manager who asked for other managers but all them responded with pleasant (not believable) apologies and some form of: "Too bad for you, that's store policy". Which is always not helpful in customer service situations. I looked at them and tried to apply logic which is also not helpful in stores with bad policies. "Really? For $5-ish dollars you are going to lose out on a cartful of purchases and a lifelong customer?" They responded with: "It's store policy". I wasted everyone's time by explaining that this is unethical behavior on the store's part because they intentionally discount after 30 days and at the same time don't honor store tags after 30 days. Nobody cared. In the end, I got my $11 on store credit for a store I no longer wanted to patron. I took out 2 items from the cart that were closest to the $11 which ended up being around $16. The amount I was supposed to have been reimbursed. So I paid the extra $5 difference which should have been reimbursed, not charged, just to not waste the $11 store credit. Now that I have items with a receipt, perhaps I should return the items for cash. This way I can get the $11 cash they wouldn't give me today. I'll look at them and say, "it's policy". Hehe. The people in charge of the policy and the bad customer experience don't care and won't ever be held accountable. (I'm not looking for suffering just someone to take responsibility!). The good people at the counter had to listen to an upset customer that never should have been upset and might even be 'corrected' and 'advised' when it's the policy makers that need a review. But nothing will likely happen anywhere and I had to hand over my driver's license to receive an $11 credit so now a bunch of strangers who had to listen to my bad customer service rant have my personal information. I left feeling so miserable, fearful and despondent. In hindsight, I wish I had taken back my item to return on different day with different people - now that I fully understood my losses. What an unnecessary miserable experience over $5. :-( I would like to know if this is nationwide or a local issue, but otherwise, I don't want to spend anymore energy or money on Ross. I'll be looking for other places to buy cheap, garbage clothing. With in-person return policies this bad, I may as well take my chances with places like Shein. I walked away thinking, maybe we should all start sewing again instead of dealing with all these low-class clothing stores, their bad policies and their intentionally powerless service personnel... LOL. Hopefully, my bad experience will save you from similar.

One stop shop!!! All the little businesses are by appointment only! But plenty of the girls will…read moreaccommodate if they are not busy just ask! My name is Babs and I'm in studio 7 I am a color specialist

Really cute place. Several people have different spaces with their individual things. There is a…read moreboutique that has some really adorable things. There is a cosmetologist and a nail tech. I only have experience with Connie Nall at Simply Nails. I have finally found my girl. After being in AZ for 7 years and looking for someone that does nails the 'proper' way as I was taught, has been very hard to come by. But I found her. She did everything right and my nails looked great. You pay for what you get, and I am worth it. Means a lot to have clean implements, and new files being used.. If you're just looking for the cheapest salon and will settle for any old set, then you probably don't want to see Connie. She does it the right way and what a difference. Thankful to have found you, see you soon.

The staff is very friendly but I've never been in such a dirty boot barn. It's very obvious they…read morenever sweep, vacuum, clean the fitting rooms, or dust. I picked up a pair of men's jeans and no joke dust went EVERYWHERE. For a place that sells jeans that are almost $300 and nice quality items you'd think they'd take better care of the store. There were mounds of dirty in the dressing room, the walls were gross, I swear I never notice stuff like this. But you can't deny the dirty "vibes"? I'll go to a different boot barn.

If customer service is important to you, go to a different Boot Barn. Do NOT go to the Boot Barn in…read moreQueen Creek on Ellsworth. Cheryl, the manager, is absolutely horrible. We spent several hours there Saturday evening with my wife trying on many different styles. Cheryl would walk by multiple times never asking if we needed help. She was 'cranky' each time we saw her and seemed put out when we would try to ask her a question. We wrote it off that she was having a bad evening. My wife settled on a pair which we purchased. We cleaned up the bench area picking up several items of trash and put back every pair of boots my wife tried on. Later that night, my wife found the same boots on the Boot Barn website for 20% discount. She called and confirmed that we could bring them back into the store and get the price adjustment. Cheryl was there. Her and and much younger girl said they couldn't find them on 2 different websites. The younger girl, Alyssa, was giving us quite the attitude. I pulled up the Boot Barn website showing them the exact boots and the discount. Without saying a word, Cheryl ripped my phone out of my hand and said they're different color and it's an online only thing. I showed her on the website the exact boots, same color, and that the discount was online or in-store. She muttered something under her breath and said just give them the difference. She then walked off. We said thank you and she continued walking without saying a word. Customer service is incredibly important to us, especially being a little older. We were surprised to be treated so poorly by someone so close in age to us. We will NEVER go back to that store and will caution our many friends to go elsewhere. As I stated in my first sentence: If customer service is important to you, go to a different Boot Barn. Do NOT go to the Boot Barn in Queen Creek on Ellsworth.

Never received my order! No phone or contact info is available and the phone they do have listed is…read morenot in service

The owner of Decadence Boutique is very helpful and has a great selection. She is also great at…read morepicking clothes that fit well. She has hats, bags, handbags, and other cute items.

RePurposed thrift sells second hand items. The store is staffed by students from Canyon State…read moreAcademy. The store is lively and the staff are in good spirits. They all appear to work well together. Kudos to the teachers that helps run the store alongside the students The items are priced by type instead of individual price tags. For examples shoes $6, women's long sleeve shirts: $4, dresses $6 and so on. They placed signs through out the store so it is easy to track prices. The store feels clean, well organized and you can tell it is taken care off. They offer dressing rooms which is a huge plus! They have scheduled days you are able to drop off donations.

Very large store with a nice selection of items. Most prices are clearly marked and the store…read moreitself is clean and well maintained with room between the aisles. The service was mediocre, not rude but not exactly friendly.

So QC Saba's is closing down March 1st I was caught off guard as was the sales staff-…read moreRoger WONT give any earned loyalty points on items purchased where's the consumer retail loyalty in that? Ever wonder why people matriculate to the Internet to shop? Kirkland Krap store to replace surly ol' Saba's hey it was nice while they stayed...See ya-

After multiple times coming here crossing my fingers for help, today Jim came through. After a few…read moreminutes he had me sized for some new Ariat boots and a new MHT hat. He did not pressure me, was very knowledgeable and kind, and understanding about my three year old daughter trying on every hat and boot in her reach. I found the boots and hat I bought online for $75 less than I paid here, but it is all about the service. I do not mind paying more to deal with a person that gives honest answers and takes the time to get to know the customer they are dealing with. I left here feeling happy and $350 lighter. If you are here and see Jim walking around, take the time to talk to him a moment and see what he has to say.

For the last 20 years I have shopped at different Maurices from Missouri, Illinois, Iowa and here…read moreat this location. I have never had an issue until I went to exchange my pants for a smaller size and the young cashier said there was no ways he could accept them. They were purchased 3 days prior with all tags (not attached) and receipt. I have always purchased a size Medium and this pair of pants I purchased were not cut like all the others I have and I wanted a small to fit better. I will take my business was elsewhere from this location from now on.

Every time I shop here the clerks are so friendly and helpful. Love their style of clothing!read more

Came in here for an Amazon return. That was about a 15 min wait as there were about 20 people in…read morefront of me. The gentleman helping me was very friendly and polite. Good experience. I then roamed around looking for a few wardrobe items I need. Found several items and even a cute purse. The purse was even on sale so that's always a bonus.

Kohl's is so underrated! Kohl's department stores has a wide range of apparel for women, men, and…read morekids, as well as home products. They offer competitive prices and a pleasant shopping experience. From clothing to home decor, Kohl's has something for everyone. I frequent the Gilbert location, but occasionally visit this Queen Creek location. Majority of my visit includes returning something I purchased from Amazon since they conveniently accept Amazon returns then using the coupon they provide to shop for something new. I've had nothing but good experiences here. The staff is friendly and helpful. The Amazon return section is quick and efficient. The store is clean, well stocked, and fairly organized. No complaints!