Great Christmas traditions ! Don't like Black Friday ' ! Parking was tough ! Stores are hurting for…read morestaff! Security was good!

I am a newbie to Short Pump! This place was absolutely amazing, I can't wait to go back…read more The selection of stores and variety of items sold were in abundance. The value was a bit unexpected as I assumed this would be more in line with outlet pricing. No biggie though, I thoroughly enjoyed myself here, and the fact that it wasn't completely overwhelming. As far as service, everyone seemed happy and welcoming from the employees in the establishments to the actual customers visiting.

I'm trying to order a dress for a wedding I'm in dealing with nothing but rude and unhelpful staff…read more I went into inquire about a dress. She said it wasn't available in my size went out to my car pulled it up online and ordered it myself. I don't see why you can't hire a younger workers. I'm sick of dealing with these people who aren't efficient at their job and rude.

I had such a bizarre experience at Dillard's on Black Friday. I was there with my mom and she was…read moreprimarily the one shopping. She was searching for nice shirts. I don't know if the folks working were just bored or if it was company policy, but they followed us around like hawks for our entire visit. It was like they thought our tax brackets were too low to be shopping there. At one point, I lost track of my mom and tried to call her but apparently Dillard's is a dead zone for phone service, so I was clearly looking for her and one of the workers looked *extremely* concerned and approached me about it. We went into a dressing room to try on *three* shirts and in that time period, literally what, 3 minutes?, one of the ladies working knocked on the door to make sure we were okay. Seriously? We were going to buy all three shirts, but it turns out that none of them were on sale. A basic sweater that said "Merry" on it was going for ~$90, so I said nevermind to that one and the woman looked mildly annoyed despite still making a close to $100 sale from us. But why would a department store have no promotions whatsoever on Black Friday of all days? Really just so strange. I won't be back.

Serious props to Crystal in the Bedding and furniture department! I hate retail shopping but my…read moresister insisted we go look at mattresses at Macy's due to some orthopedic challenges I have. Crystal came up to help us and we were thrilled! The woman knew her stuff and I even ended up with the extended care plan! She had me try out about six different levels and styles and asked fantastic questions. My sister and I both recommend Crystal at Macy's Short Pump for a knowledgeable, fun, and super helpful guide to quality furniture and mattresses!!!

The selection at this Macy's is good but not great. Not sure if the quality of their clothes are…read moregoing down all across the country due to "fast fashion" online which is ruining good quality clothes. The staff customer service is a hit or miss here. But I had an awesome experience with Shareeda (spelling?) at the M.A.C. counter! Not only did she help me find the specific products I was shopping for, she helped me with beautiful eye makeup for my business headshot at work that day. She listened to the "natural" style I wanted and nailed it! She was so lovely and supportive. Give this lady a bonus!

I've been to this Kohl's store a handful of times. All of which with my mother. It's a good place…read morefor women's clothes primarily, but obviously Kohl's offers plenty of household supplies and other items as well. And Amazon returns now, for whatever reason. So far, the store has been orderly and neat. It's easy to find professional attire. I wouldn't say Kohl's is my favorite department store in general, but this location is run well and I'm sure I'll be back. And probably with my mother in tow.

A friend & myself were out at the Kohl's short pump location, in dire need of clothing for an event…read morethe following day. We entered the store at 8pm and were browsing the clothing. We found many pieces and headed to the dressing room. At 8:20pm, we exited the dressing rooms to find we had been locked in by a rack of clothes in the hall. We were told the dressing rooms close 30 minutes prior to closing so that the staff can walk out right at 9pm, when they close. That's all fine but the attitude we were met with was unacceptable. A red-head women told us to put all the items back ourselves because they were not going to be hanging them up since they needed to leave right at 9pm. Will not be returning to this location. 2 stars because the store was clean & the woman at the checkout was lovely.

Marshall's and TJ Maxx are sister stores and there's certainly some sibling rivalry going on here…read more Marshall's is the over achiever, they have a more extensive shoe department and men's department, in addition to the name brand women's clothing, accessories, and handbags. They did carry these trendy crocheted foot stools that I fell in love with! The children's department is wanting. TJ Maxx is the cheerleader, more bling, peppier, bigger jewelry selection and more updated furniture and housewares, and a cooler gourmet aisle! Both sell retail brand names, but Marshall's merchandising isn't as appealing as their sister's. The prices are similar, so I like to wait for items to move to the clearance rack for a deal. I'm obsessed with Lucky Brand tops and sweaters and I usually find one or two here!

Delayed store opening an hour to finish up their inventory. This was poor planning by management to…read morenot adequately schedule inventory time for staff to complete and it wastes people's time who are trying to plan out their day

Its target, so it has all the things we know and love about target. Reasoning for the 3 stars is…read moredue to the customer service...customer service is huge for me and out of the 6 or 7 people I interacted with, only 2 were helpful and kind (one person said she was going to get some assistance and she disappeared and never came back). I was able to get what I needed and return what I didn't with no issues, but it took way more energy and effort on my part than I would've expected.

I love this target but it's just always so cluttered. I do love wondering target and looking a the…read moreclothes and books.

Oof man I have discovered the customer service issue. It's a top down problem here. I spoke to the…read moreassistant manager as an item in store was priced differently on Sierra's website. I asked if they would honor that price. The answer was no but the issue was really how she chose to address it-no warmness with an attitude of mere question being annoying. However, then at checkout no greeting, no smiles again utter annoyance at customers presence. It also wasn't just me, I watched as others checking out received the same treatment. Selection is still good but bottom of the barrel with non existent customer service.

Made a return here for an online purchase. There were 2 people ahead of me and it still took 20…read moreminutes to get processed. There were 2 registers open when I approached but the one employee decided to play around with returns (perusing the items as though considering keeping them) rather than tend to the 12 people behind me in line. Absolutely ridiculous! This was December 22, and I'm sure Sierra/TJX corporate doesn't condone such a rubbish attitude toward customers. Not doing their job at all. Total waste of my time in this shopping center full of MISERABLE locals!

This area has a little bit of everything from housing to restaurants to stores. If you reside here,…read moreyou can walk the trail along the manmade lake and view the ducks. You can walk to variety of restaurants, such as Bonefish Grill, Chuya's, Carrabba's, The wine Loft,etc. There's Whole Foods for groceries. There's REI, Home Goods, Golf Galaxy, etc for shopping. ACAC gym is onsite. South University is conveniently located behind Whole Foods. If you haven't tried Ray's Italian Ice make sure you stop by there. There's easy on and off to I-295, I-64, and I-288.

Loved this location!!!! The staff was super friendly and helpful! I sooooo wish our location had…read morethis variety. I definitely recommend visiting if you're in the area!!!

I came into the store to find something for my sister for her birthday. Emily was patient, funny,…read moreand extremely helpful and was kind enough to not point out how useless I was at trying to find something! Very happy with the service I received at the store.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so with that being said let's begin!. My wife and I stopped here to pick up a few things for the hotel stay. Regular Walmart crowd, busy as a Saturday afternoon would be, other than that there wasn't anything else to share. Thank you for reading!. I would definitely recommend and return to this establishment!.

This Walmart was pretty busy. They had several lines open which was good. They had a decent…read moreselection of cute clothing in the women's section. I really like the camisoles that are $2.98 and they normally have them during all seasons. You can't beat that price. The kids section was well stocked and had some really cute outfits. I also liked the options they had for cat food. I tried several types but my boogie spoiled cat side eyed me still because it didn't satisfy his exquisite taste buds. Lol. They have 3 dressing rooms. You do have to find a associate for them to let you in. There was a bit of a wait to get in, but not to bad. I asked an associate in the women's section for help but she told me to find help. I had to laugh, because ma'am I thought you were the help. Tracking down help in there was like looking for your boyfriend or girlfriend that's on the late night creep. Where are they?? Lol. Everyone I asked for assistance didn't work in that department. I gave up and just figured it out myself. The checkout lines moved pretty quickly. Whereas other Walmarts I've been in you can stand in line for 15 minutes until your ankles break down and give up on you!! So I appreciated that. They have several handicapped spots out front as well. The visit was decent. Check them out.