1. Tires Square

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Katy, TX

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Tires Square

2.5 (8 reviews)
Open • 9:00 am - 7:00 pm

Services - Tires Square

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Tires Square Photos

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Discount Tire

Discount Tire

(116 reviews)

The service required was air pressure service. Associate viewed and adjusted each tire to the…read moreproper level and suggested tire changes. The facility was clean and the Associate was very professional.

What happened at this location today was completely unacceptable…read more One of the managers apparently decided that he was going to charge my wife nearly FOUR TIMES the amount she had previously been charged to install two tires that she brought in herself. What makes this even more outrageous is that she had brought in two other brand-new tires less than two months ago and had them installed at a specific price. Yet today, for essentially the same service, this manager suddenly attempted to charge her almost quadruple. So I would genuinely like an explanation: what exactly changed in less than two months that justified increasing the installation price by nearly 400%? Because from where I'm standing, it certainly looks like someone saw a woman standing at the counter and decided they could take advantage of her. If that wasn't the reason, then Discount Tire should have absolutely no problem explaining exactly what justified such an enormous and completely inconsistent price increase. My family and I have been customers of Discount Tire for OVER 20 YEARS. That kind of loyalty should mean something. Instead, my wife was put in a position where she had to challenge a ridiculous charge just to receive the same pricing she had received less than two months earlier. Yes, in the end they honored the previous price--but that does NOT excuse what happened. The fact that this situation occurred in the first place speaks volumes. A customer should not have to argue, push back, or prove what they were previously charged just to prevent themselves from being grossly overcharged. And I want to be perfectly clear: I will NOT tolerate anyone attempting to take advantage of my wife--or any customer--because they believe they can get away with it. If this is the type of behavior Discount Tire permits from its management, then after more than two decades of giving this company our business, my entire family will gladly take that business somewhere else. Furthermore, I have a social-media audience of approximately 4 million followers on TikTok, and I have absolutely no problem publicly documenting exactly what happened at this location, including the previous installation price, what my wife was initially quoted today, and how the situation was handled. This isn't about a few dollars. It's about integrity, consistency, and how you treat your customers. Attempting to charge someone nearly FOUR TIMES the previous price for essentially the same service and then backing down only after being challenged is disgraceful. Discount Tire management should be looking very closely at what happened here and asking why a longtime customer was ever put in this position in the first place. Twenty-plus years of loyalty can disappear very quickly when customers feel like they're being taken advantage of. I would like to add as well, please tell your techs to take their greasy gloves off when they drive our vehicles, I'm tired of wiping grease off of my steering wheel, door handle, and gear shifter.... CMON NOW this is common sense. Stop being lazy!!!

Discount Tire

Discount Tire

(94 reviews)

I am a big fan of a couple of the employees of this location…read more I've been trading with Discount Tire for many years. It's not always a pleasant experience but when people go above and beyond it's worth mentioning. Yasin and Tim. These guys are so amazing. They are both very professional, competent, friendly and make a trip as good as it can be. In this day and age when you do receive excellent service it's worth mentioning and being grateful. Thank you Yasin and Thank you Tim

Very disappointed with my experience at Discount Tire. I was specifically told that they operate on…read morea first-come, first-served basis. The manager even told me, "We can see who gets here first." I was also told that around 7:30 AM, employees would come outside and ask the customers who arrived first so they could be helped in the correct order. That did not happen. I arrived at 6:40 AM and waited because I was told that if I was the first customer there, I would be the first one helped. No one came outside at 7:30 like I was told. They finally came out around 8:00 AM, and by that point several other customers had arrived. Instead of honoring the first-come, first-served system they explained to me, they took multiple people who arrived after me before they took me. What makes this even more frustrating is that I arrived that early specifically because of what their employees told me. I held up my end by getting there early and waiting, but they did not honor what they told me. I also was told that my car would be done by a specific time and again they lied about that as well. Lies all around this Discount Tire. I also was not given a receipt. I would not recommend coming to this location unless you're prepared to be told one thing and have them do something completely different. If you tell customers it is first come, first served, then you need to actually honor that. Go across the street to Firestone.

Tires Square - tires - Updated October 2026

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